Dedicated project managers will guide you through the process and a lifetime warranty to protect your investment. This is solar, the smart way!
We are on a mission to change the way energy is produced, consumed and stored. We believe that energy production should be decentralized, deregulated, affordable and most importantly, renewable. We envision a future with zero fossil fuels, and plan on reaching it through the the deployment of solar and storage technologies. Solar, The Smart Way ™.
I held off on posting a review until I had reached 100% completion of the project. Today I obtained Permission to Operate from PGE and couldn't be happier! Thrilled with NRG!
We signed the contracts in November 2021. Getting clear explanations from the sales team was like pulling teeth, but I stuck with them because their production guarantees were notably higher due largely to more modern panels. I recognize there are supply chain issues, but even just based entirely on the "time since hardware arrived", it's been over 2 months. I had a massive pallet in my driveway for a few weeks; then I had half-installed panels for a few weeks. I got part of the battery installed and then radio silence for 3 weeks. Our power is through their parent company and they didn't even handle notifying them to convert us to a solar plan. As I write this yet another committed date just for a status update e-mail has come and gone.
This is among the worst vendor engagements I've ever dealt with. By the time the hardware is installed, it'll be obsolete!
Latest update:
My comment was responded to immediately after posting. The case was escalated and I was told that there are no plans to make any amends or take any action to remedy my current situation.
I'm now approaching 11 months in holding and I also discovered that their sales team was actively providing my home address to strangers as a "reference installation" without my consent. I've had people driving by my home and looking around my yard the unfenced portion of my yard to get them sales????
Hi there! I'm DeAnna with NRG Clean Power. I want to start off by thanking you for sharing your experience. Secondly, I want to apologize for the project not going as smoothly as we all would have liked. Please, give me a call at 800-698-6627 ext 117 so we can discuss how to make this right and turn you into a happy customer. I look forward to hearing from you soon!
We're having a problem with our solar cells on our townhouse for a while. No other company was willing to help us out. When I called, they picked up the phone right away.
John showed up on time, figured out what was wrong, and gave us an estimate. He came back after a few days and reconnected our system to the internet. Working with these guys was a pleasure.
Based on your roof and actual offers in your area
NRG Clean Power is on a mission to change the way energy is produced, consumed and stored. We believe that energy production should be decentralized, deregulated, affordable and most importantly, renewable. Complete energy independence is our goal. Solar, The Smart Way ™.
Dedicated project managers will guide you through the project that includes a lifetime warranty to protect your investment. This is solar, the smart way!
*A+ Rating by the Better Business Bureau
*Diamond Certified 5 Consecutive Years
*4-Time Winner of Angie's List Super Service Award
*5 Star Rated Company on SolarReviews.com
*LG Gold Installers
*Panasonic Authorized Installers
*Hyundai Authorized Installers
*REC Authorized Dealer
*Tesla Certified Installer
* Solaria Diamond Installer
* 25-YEAR WARRANTY on Panels, Inverters, Workmanship, Roof,
Racking and Performance Guarantee.
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Based on your roof and actual offers in your area
Lifetime Workmanship warranty to cover any defects in your installation.
Tesla Certified Dealer, REC Authorized Dealer, Panasonic Authorized Dealer, Hyundai Authorized Installers, Solaria Diamond Installer, Enphase Gold Installer, SolarEdge Preferred Partner
BPI Certified
Diamond Certified
Tesla Powerwall Certified
#1026168
C-10, C-20, B
Fully bonded and insured.