Sunny Energy

This solar project started out great. Felt well informed as to what was going to be done. The installation of solar system went as planned. The installation crew was great. But when it came to the upgrade for electrical panel that is where the communication ended. Was only informed that electrical panel was being upgraded. Not that the metal conduit the underground wires was in would be removed. Or that there would be a hole cut in the side of my home. When contacted Sunny Energy was informed it has passed inspection. That the underground wires are not required to be in conduit. I expressed my concerns about rodents chewing on the wires as have found the tunnels just feet from the wires. Sunny Energy informed me that putting the wires back in conduit was optional and would cost me thousands of dollars to do. I do not understand how they can remove the conduit that was there without informing me and having my permission. As I would never have given permission for that. It seems like the electrical panel was installed without any planning on what was the best fit for my home. They tried to make my home fit the electrical panel they brought. Now I have to try and find a way to protect the underground wires myself. Or when the rodents chew on the wires try to come up with the thousands of dollars to fix it. If I can not come up with the money to fix it then will forced to live without electricity. Also need to clean the siding that was under the previous panel caulk the old screw holes and paint. They put a piece of metal cut from the old electrical panel box to cover the hole they cut. This is not the situation I expected as am a senior female who does not believe I can survive a Phoenix AZ summer without power. As only did solar panels not a battery backup.

Great service everyone was great and helpful.

Great process from start to finish. Install was done very quickly. No issues throughout entire process.

From start to finish Sunny Energy followed the plan and met all their commitments to install and commission my 10KW solar system. They clearly laid out what was expected of me (basically paperwork and payments) and what their responsibilities were (everything else). I delayed submitting this review so that I could ensure that there were no quality issues with the installation. 9-Months later everything is still humming along fine.

Our new solar system from Sunny Energy was recently turned on and it is performing as expected. Our experience with Sunny Energy was top-notch from start to finish. The price they provided after the initial consultation did not change, they were prompt and courteous at each step of the process, informed us about delays that were out of their control and explained the system thoroughly. I recommend them highly.

they are very organized.there process is very efficient as a team