SunLux was started because the industry lacked what customers truly wanted; exceptional customer service and best possible value for your money. SunLux only aligns itself with industry leading manufactures, financiers, and distributors to ensure high quality and longevity of your investment.
Some Facts About SunLux
• SunLux is a privately owned company
• On pace to be in the top 10 fastest growing companies by 2019 according to Inc5000
• 1 out of 7 Panasonic Enhanced Premier Dealer USA (FULL Warranty)
• Rated number 1 Solar installers in California by Consumer Affairs
• 5 star reputation across all review platforms
• KFI Radio - Bill Handel and Dean Sharp the house whisper both went solar with SunLux over all the rest on their network
• All installations handled in-house. No sub-contractors
• Exceptional Customer Experience
• Low profile racking system and skirting around front of panels that looks clean, flush and something that will actually increase your home value. Conduit run inside attic or painted
• With SunLux we ensure you get the MAXIMUM return on your investment
• BIG NEWS, just signed an exclusive deal with LA Dodgers radio…
o We only use Name Brand Tier 1 Components
o Aesthetically Pleasing - Black Panels, Black Rail, & Low Profile
o 25 Year Solar Panel & Inverter Warranty
o 25 Year Parts & Labor Warranty
o 25 Year Performance Guarantee
o 10 Year Roof Penetration Warranty
o 24/7 Online Monitoring
are reviews that are Verified**
We have offices serving:
All of Northern and Southern California
We help homeowners go solar, but we don't compromise on quality of components or installation. We custom design each solar system so it looks clean, flush and something that will actually increase your home value.
We take pride in our work, and are so confident you will love our product that we will never ask you to pay until you are satisfied!
SunLux Energy is a licensed and bonded solar contractor by the California State License Board (#100678). We do what we say and say what we do!
SunLux Operates in Southern and Northern California, Texas, Florida.
ts going downhill fast!
The company does not seem to know how to meet HOA requirements. We have been denied twice
(and our Board has always been easy and clear to deal with on our other projects).
Firstly, our project manager was changed 2 days after we signed the contract. I cant say if it is the engineers or project manager that is submitting incomplete info to the Board, but as a homeowner I know if I follow the architectural guidelines and give the Board complete accurate information.. all goes well.
Sunlux has been lax and incomplete causing unnecessary delays.
We are not approved yet!. ..We submitted 8/7/19.... and have received two denials with exactly what needs to be met in order to be approved.
When questioned... Sunlux blames the board and passes the buck. I now am deeply involved as to what they sent over and why it was sent incomplete so the process isn't entirely a failure.
One example is their engineer stated that the AC cut off had to be in a specific location due to the Fire Code. The Board asked for a copy of that Code and now Sunlux is complaining that they want more info!!! Of course they want to look at it if it is different from what they know to be true. they asked for a new application.. it was never included...dumb!
Will update this review when and if we proceed.
One more comment... the salesman, Mark T. asked for our utility bill at our first meeting to see how much savings we would have from solar..... He later told me he used it to show other potential clients (without permission, or blocking off my name and address). This breaches confidentiality in my book.....one of the potential clients knew me by chance...….I did not find that professional on his part at all. Am I angry? Yes.
The salesman also said he would be involved and of course he has not been just playing the blame game. Another discussion to follow.
Extremely Happy!! I live in Northern CA. I obtained 4 bids from local solar installers and 7 from the EnergySage website. I had done extensive research regarding the ratings for solar panels, inverters, monitoring, etc. SunLux was the first to respond from EnergySage. Their bid was an unbelievably low price for the top of the line Panasonic 320 solar panels, Optimizer inverter and SolarEdge monitoring system. The price was 2/3 ($11K less) than what I had been quoted from 3 of the local companies. When those 3 companies contacted me to see if I wanted to sign a contract with them, they asked why my answer was no. When I told them the price and equipment included, they each said something was wrong and I wasn’t getting what SunLux quoted… it wasn’t possible. SunLux also beat every other company from the EnergySage website. Because the price was so good, I increased the amount of panels I purchased from 25 to 27. I researched SunLux’s reviews and stability and felt comfortable to proceed. They traveled a very long way to install my system; I’m the furthest north they have ever been. The crew was great. All were very hard workers and got the job done. I just went online with my energy company towards the end of May 2019. Each of my June and July 2019 energy bills were only $23, which is mostly for the natural gas for the hot water heater. My heating/air is all electric. I am producing more than I using at this time. June and July of 2018 bills were $253 and $435 respectively, including the natural gas. My winter energy bills are very high also. I can’t wait to see what the net result will be after a year.
I've been a customer of Sunlux for three years and have two solar systems for my different properties. I am very pleased with the customer service and Garrett was very helpful on assisting me with my enphase monthly report. I highly recommend Sunlux for your home.
I am so happy with my Sunlux experience! After going through the process I would definitely choose them again without hesitation. I initially reached out to Tesla Solar, which seemed great at first. We had a good initial meeting, the proposal looked good, and the gentleman that did my inspection was so nice. Then everything went sideways. After my inspection the initial estimate went up $8,500 for additional costs. I called my local utility company to verify what Tesla Solar was telling me was needed. My utility company sent someone to my house to inspect and verified it was not needed. Suddenly, I had a hard time getting a hold of my Project Manager at Tesla and the engineers could not agree on the requirements. Every few weeks they would just send me an email asking if I had signed the documents yet. They didn’t want to discuss what the utility company said.
That is when I called other companies, including Sunlux. My sales contact, Rob Martinez, worked with me and answered all of my questions. After reviewing the proposals, I researched the equipment on each proposal. The pricing was all competitive, but the equipment Sunlux quoted was far superior and the reviews were great. That is when I signed with Sunlux.
Everyone I talked to, emailed, or that came to our house was friendly, professional, and overly polite. From my Project Manager, Emma Stadler, to the techs sent to our house for installation and inspections, everyone was knowledgeable and amazing. Emma kept me informed every step of the way and I did my part by emailing or calling when I had questions. Every email or call was responded to quickly. If someone did not know the answer to my question, they would have someone call me with the answer right away. Every inspection was passed easily. They submitted everything for me and made the whole process seamless.
My solar system was turned on today and I am excited to see the kW it started producing right away. I will be referring everyone to Sunlux!
SunLux listened to our needs and provided a quality solar system at a competitive price. We needed roof work done as part of the project. SunLux proposed a reasonably priced repair rather than trying to sell an expensive new roof.
Our experience with Sunlux was great. Our initial consult with Tracy was scheduled promptly and I was seriously impressed with his level of knowledge and ability to answer all of my questions. The system was designed and sized exactly as I wanted and meets the needs of our current and expanding family. The install team was professional and courteous. I did have to monitor them a bit more than I had wanted to insure everything was done to my exacting standards but in the end it turned out great. It has been a month and the production is right on track. I am already saving money! It was a great experience from start to finish.
I reviewed 3 companies and selected Sunlux because I felt comfortable that my requirements were being carefully considered and that I would get post sales support. My system has been installed and my expectations were exceeded! I am happy with my choice and recommend Sunlux.
Very happy with my Sunlux System, professionally installed and great service! I am now a net producer of electricity and my monthly SCE bills are in the single digits and before where north of $400 per month! Thank you Sunlux!
I have just received my “PERMISSION TO OPERATE” from Southern California Edison confirming that my “Self-Generation Facility is Interconnected to SCE's Electric Grid”, ie my solar system can now export energy to the SCE grid and I get credit for it. This project started about 4 months ago when I finally settled on choosing SunLux Energy to install a Solar Energy System. Having talked to and discarded several companies before, I was impressed by what SunLux had to offer: a top quality system, very flexible configurations, multiple options, battery backup, and a great warranty covering roof leaks as well as their equipment. The SunLux Sales Representative, Ben Carton, was as pleasant as he was professional. Working from a few typical SCE monthly statements he came up with a configuration that would produce my average electric consumption plus a safety margin, along with a battery backup component to keep our choice of devices powered on in case of a power outage. The equipment itself is made by SolarEdge, an excellent solar energy products manufacturer, and by LG. The decision was easy, the mantle was passed to the Project Manager, Raul Rodriguez, who promptly set up an installation schedule which the installation crew stuck to. This crew was very professional and very diligent. 27 panels were installed in one day even though my roof is of an unconventional metal type. (Since the installation was completed we had a strong wind event and a couple of very stormy days with an unusual amount of rain; but no leaks and not a single panel budged.) At the completion of the installation,,the mantle was passed to the SunLux Customer Service Manager, Garrett Kramer, who managed the setup, testing, monitoring and transfer of the system to me. To me, the quality of a system has as much to do with the quality of support as with the system itself. Working with Garrett was, and continues to be, a real pleasure. He is always available, he is patient, he responds to issues very promptly, often before I’m even aware that there is an issue. He also guided the application to get the system interconnected to the SCE grid, which was finally approved last week. I am very happy with my SunLux system and would strongly recommend SunLux to anybody in the market for a top notch solar energy system.
We took over 6 months deciding whether to go with solar and who to go with. We ended up with SunLux because of their warranties, everything is done inhouse and price. They were very patient with us while we made our decision. The installation went very smoothly. We are enjoying seeing a credit to our Edison bill.
I debated long and hard how to rate my experience with Sunlux. In the end, I believe I got the high-quality product I wanted with excellent installation, but the process of getting there was slow and very frustrating at times.
Here’s the short version:
Pro: I was happy with the quality of the components used.
Pro: I was very happy with the installers. They did a quality job, used every best practice I am aware of, and were great about answering questions.
Con: The install took nearly three times as long as they indicated. (I was told they had a good chance of completing the install in 2018, and it was late April 2019 when it powered on).
Con: Response to questions was often horrible. Questions would often take weeks to answer, or they would never put the answer in writing at all.
Big Con: Despite being told my system would include an integrated EV charger in the inverter, having this in writing in multiple emails, and having it as part of the spec sheets submitted with the building permit, that actual install was missing this. Because the contract said “inverter” rather than “EV inverter,” they wouldn’t install the charger until I paid half of the extra cost.
So I guess the bottom line is that I am happy with the final product, but would only recommend signing a contract with Sunlux if every detail of the system you want is explicitly called out in the contract.
If you want to read the details, read on:
To give an idea of the time involved, I was hoping to get my system installed by the end of 2018 to make use of the 2018 federal tax credit. When I asked about this in late October, I was told that I had just missed the guaranteed 2018 install, but that there was a good chance my system could still be installed by the end of the year. At that point I rushed the contract process a bit to get things moving quickly (something I regretted in hindsight). Despite the rush, the system finally received PTO (powered on with PG&E) on April 23, so as you can see the Sunlux missed the end of 2018 big time.
I believe Sunlux is having growing pains. They are based out of Southern California, but I am in Northern California. Over the course of my project I went through three different project managers, and my install crew drove up from Southern California. My impression is that they just didn’t have the staff (especially in Northern California) to properly deal with a customer who had a lot of questions.
On the positive side, I was very happy with the installers and the equipment used. I believe they used top-of-the-line equipment (including mounting hardware), they happily answered all my questions during the install, and all of the install techniques matched any best practices I had researched. So I’m very comfortable with the system I ended up with.
Now for the frustrations. The contract itself wasn’t very specific about the equipment to be used. The model number of the solar panels was called out, but beyond that, it only listed manufacturers and quantity as in “Inverter - 1 SolarEdge Technologies” or “DC Optimizer - 20 SolarEdge Technologies.” As a result, during the engineering and building permit process I pushed to get additional details. Unfortunately getting these details was very hard. I’d ask for something, and then after not hearing from them after a week or two I would ask again. The sales team would promise someone would get back to me, but I just couldn’t get a list of what was being used in writing. I was able to get a copy of the plans and spec sheets submitted for the building permit, and ended up trying to use that as the approved equipment list.
During the engineering process I decided I wanted a mount with an elevated water seal, and started asking if I could see a sample of the mounting block they would use to see how it compared with the QBlock design made by Quick Mount PV. I was told they could use the Quick Mount PV, but it would be extra cost because they would have to submit a new set of design plans. After weeks they were never able to show me a sample of what they were planning to use. I looked at the design of the Ecofasten flashing shown in the plans submitted for the building permit, but the spec sheets they kept sending me were for a Solarhooks product. Finally the right person at Sunlux looked at this and told me that their engineer had grabbed an old set of plans containing the Ecofasten mount even though they actually used the Solarhooks product. At this point they agreed to use the QBlock mounts for no extra cost, and they never submitted a new set of plans for this.
The other major issue was when the installers showed up with the wrong inverter. Before signing the contract the salesperson offered to upgrade me to a SolarEdge inverter than had a built-in EV charger, and I said this was what I wanted. However, the installers showed up with an inverter without the EV charger. During the design process I had 3 emails confirming I was getting an inverter with EV charger from the project managers. Every spec sheet they sent me (including the one with design plans submitted to the county) was for the inverter with an integrated EV charger, and I confirmed the model number of the inverter on the plans against the spec sheet. However, for some reason SolarEdge thought it was a good idea to put the identical model number on the inverter with and without the EV charger, so the installers showed up with the correct model number but no EV charger. I flagged this before they installed it, but they proceeded with the install anyway because they said the EV charger wasn’t in the contract.
Before the install was done, I provided all the email evidence for the inverter/EV charger Sunlux said they would install. I was told they would get back to me before the end of the week. Despite multiple phone calls and emails from me, it was 2.5 weeks before their COO back to me. By this point we were five months after the contract was written and the salesperson claimed no memory of agreeing to give me an EV charger. Further the COO explained to me that my contract listed the inverter as “1 SolarEdge Technologies,” but with the EV charger it needed to be “1 EV SolarEdge Inverter.” I have no idea how a customer was supposed to know this. The COO offered to split the cost difference with me, but would not install the EV charger otherwise despite my three email communications listing it as included. (He said he would do it for free if I had an audio recording from the salesperson confirming the inclusion of the charger, but I had not recorded those conversations.) I finally agreed to pay half the cost just to get things moving, and after that the correct inverter was installed in under a week.
So this brings me back to my bottom line that I am happy with the final product, but would only recommend signing a contract with Sunlux if every detail of the system you want is explicitly called out in the contract.
Solar is a process to get. Sunlux did a good job getting us through the process. They where very helpful and always followed through. The installation went very well and now we are saving money.
SunLux impressed me from my first meeting with Ben Carton. It was clear that the equipment they provided was top quality and that their installation personnel were high quality professionals. They have not disappointed, and the system performance has exceeded expectations.
We are so glad we find Sunlux thru Energysage's website. Not only is Sunlux's quote much lower than Costco's Sunrun whom we initially contacted, but also Sunlux's services and work quality are great. They answer our questions almost instantly. Their workers are very professional and courteous. We have chosen the top brands of solar panels and inverter. With the 30% tax credit, we expect to have a full return in 5-6 years. Also, we have a so-called beam roof; our roof was not covered with a plywood. They worked with us to design a new plywood for the section we want solar panels to be installed. The extra charge for this new roof is much reasonable compared to other roofers' quotes. My house actually becomes cooler with the new roof. So far, our system has generated many kilowatts credit for us. We are looking forward to a cool air-conditioning summer. We will definitely recommend them to our friends and relatives.
I'm Sung Wu from Rancho Cucamomga CA. I shopped for Solar with 5 Solar companies and decided to go with Sunlux. Their prices were the best among all I looked. My experience with Sunlux was very pleasant from start to finish. My sales rep, Ralph Funk has been very positive all the way. He is knowledgeable and was very prompt with communication every time I had a question. I never felt pushed in getting solar. The project managers Sarah and Karissa were also very friendly and helpful. They would always be on top of everything when I had questions or concerns. Every step in the installation process was scheduled very quickly. It only took the installers 3-4 hours to put my solar system. The installers were efficient and respectful. I am very satisfied with my solar installation and would definitely recommend Sunlux to my anyone who is looking to get solar.Please ask for Ralph Funk I highly recommend him.
Initially, I questioned the utility of solar panels: how much they reduce the cost of electricity, how quick & easy the installation goes, etc. So for years, I passed up every opportunity that arose to get solar panels done. Eventually solar panel systems began popping up everywhere and I knew the benefits were no longer a fantasy. I called a few places and ended up with SunLux who offered the most competitive prices. My sales representative Trang Phung explained a structure that was easy to understand and made me so much more comfortable with the process. Installation was brief and my energy bill has been drastically reduced! If you're on the fence about solar panels - don't be. SunLux will take care of you! -Kim Nguyen
I picked Sunlux for solar to install on my elderly parents house. This was after 5+ other quotes. Price was the best. From signing contract to power up was better than imagined. Even with weather delays (wet in socal this year) they got past the delays. Customer service is fantastic ( thanks to Sarah). Solar production is right on. They know how to design a system. I recommend them highly.
When I decided to go solar, I completed a great deal of research and obtained quotes from multiple companies. In the end it came down to price, quality of panels and warranty. I selected Sunlux and i have not been sorry. They were informative, genuinely wanted me to understand their process and answered all my questions completely. I highly recommend Sunlux for anyone considering going solar.
We were supposed to get Solar from another provider, we signed everything but for more than 6 months, nothing happened. We then tried to contact Sunlux. The response time was fantastic. Our house was inspected within a week, a plan was set and within 3months, our system has been approved by the city and everything is done. I thought that was it. However, after a few months, I hear from them again to update me on their new monitoring system and explain to me how everything is going. They dont stop after you pay, they are there to support you even after everything. That to me is outstanding service.
Sunlux install the Panasonic panels on my roof. At every process, Sunlux was courteous and efficient. They finished installations in a day (but took some time to get permits). The panels work great and I'm saving on electricity from the first day they started working.
Sunlux is a service-oriented company, always helpful and informative of the system they installed. Glad to establish the trustful and reliable relationship with Sunlux.
We had a very nice experience with son likes the pricing and their quality and the choices were what we really needed for both our projects.
I am very pleased with SunLux. Everyone I spoke with was helpful and friendly. When problems arose, they were quickly resolved. Since the solar panels have been installed everything is working well and functional.
First, let me say that my experience with Sunlux was a good one. The agent that first met with me was very pleasant and knowledgeable and put a great system together for what my solar power system. The technicians that came to install the system were also very professional and courteous. After that, there is some patience that you will have to have with getting the system up and running. From Sunlux dealing with the Gas Company, DWP, and the city inspectors, it can get to be time consuming, but they keep you abreast to what’s going on. Garrett in the main office was very helpful all the way through the process. Overall I’m very happy with my choice of Sunlux and I’m looking forward to saving money on my power bills by generating solar energy.
My Solar Inverter failed and Sunlux replaced it free with a new upgraded version. The service techs arrived promptly on time on the day scheduled. Sunlux not only fixed my problem but also compensated me for lost production. A 1st rate company.
After a couple of research for solar company, we decided to go with Sunlux for our solar system. The sales consultant Lorena Gutierrez and service representative Markie Owen are both amazing to work with. The installation team are very professional and on time. They keep me update through out the process. We are very happy with our solar and so far after 4 months we only need to pay $10 a month for Edison connection fee for electricity bill.
After interviewing over half a dozen solar companies, we kept going back to SunLux. Tracy Woodburn was great from the beginning, upfront and not pushy like some of the other companies. Always responded to my questions or concerns throughout the entire process. We installed a fair amount of panels, which was installed in 2 days. Workers were on time, professional, and always kept me in the loop regarding the process. Final inspection happened within a few days after installation. After Tracey, we dealt with Emma who was our project manager, who was also great to work with. Always communicated clearly with us and was helpful during the final steps. Markie and Garret took care of us after our final inspection. After the second day of our panels being on, we experienced a glitch due to new inverters being installed. I got on the phone with Markie and Garret and the next day they both drove out to our home to fix the problem. They stayed on the phone with the company for over 2 hours until the problem was fixed. After two weeks of having solar panels we found birds nesting under our panels. We called Markie and they are installing a critter guard at the end of the month. SunLux made this a lot easier than what we anticipated after reading all the other horror stories on other solar review sites. If you are in the process of searching for a solar company, Sun Lux is the way to go.
I recently completed my solar project with SunLux. They did a great job with my installation. They set the proper expectation on start and end times of the install and the communication throughout the project was excellent. Freddy and Liz were always quick to respond to questions and were so helpful all along the way! I did have one issue with the wiring I wanted corrected. The owner of the company contacted me directly and personally ensured that the issue was addressed. For me it is great to see the owner backing up the work first hand ensuring the customer is happy when the work is done. I would highly recommend SunLux. Oh, and their prices were far better than any other I received. Bring them in without hesitation.
SUNLUX was great to work with. The initial salesperson explained everything very well and their pricing was very competitive. The design and installation teams were great, coordinating everything. including the HOA application. The installation was done in one day as advertised. The county inspection passed without any issues and the system is now working as expected. Their technical support has also been excellent.
SunLux has been great to deal with. I found their prices to be super competitive. The install team did a great job. Had some challenges on the roof and with one call to customer service they had someone out the next day and had it resolved. I've been up for four months now and its performing as expected!
Spent weeks working out the details of the quote, only to have them decide to close all of their Northern California offices AFTER finalizing our quote. At least it wasn't after they had our money...
Excellent experience with a first rate company. First rate materials, workmanship, and a good value. After installation support is top notch as well.
Excellent Customer Service, especially at the beginning of the process with introductory meeting. We are very happy with the product and we have recommended Sunrun to others.
Sunlux did a fantastic job in installing our solar panels. Looks great.
Sunlux has been great to work with on my solar install. I found them to be very competitive and did a great job. The panels have been installed for about a year with flawless performance. I am currently having issues with pigeons hanging out under the panels and reached out to Sunlux. There was a quick response to assist me in arranging to have a critter guard installed. I give them my highest recommendation and thanks.
Great product and customer service! Everything went smoothly from signing of contract thu completion of install! The best part is, we can splurge on our AC starting this summer...! :)
Over the period of last 4 months I have researched the solar providers , panels, inverters and interviewed more than 10 installers. Sunlux was probably the best experience as far as the decision making process. Their prices were better than everyone else right off the bat and Freddy was amazing at responding to any queried I had. No matter how dumb or repetitive my enquiries were I always got a response within an hour. If nothing else I felt more educated and more equipped to make the right choices after speaking with SunLux and I recommend talking to these folks before you chose your solar installer.
SunLux, from the beginning to the end, exceeded our expectations. We were informed on a weekly basis regarding our project and when there was a hiccup it was dealt with immediately and to our satisfaction. Could not ask for a better company or group of people to work with. I would highly recommended Sunlux to anyone interested in solar for their home.
Great company and great services. They worked with me through the entire project and made sure all my questions were answered. My electric company attempted to slow the process but Sun Lux keep me on pace and now I’m on solar and looking to enjoy a better electric bill. Would recommend this company to family and friends
Highly recommended! Great customer service! Very fast installation! Excellent communication! Very professional and always there to answer any questions you may have!
Don't sign with this company they will give you a reasonable deal during initial talks, very responsive during this time frame. But after signing in the dotted line things changed drastically. A few days after signing I review notice via phone call the price of the equipment will increase 75% due to errors on behalf of the distributor. I email the owner requesting answer and have yet to replied to it has been over 3 weeks. My suggestion to all that read this is to go with a different company any company. They had the nerve to force their distributor to call me instead of responding to me direct. Still awaiting answer and a resolution will update once I get one? But as for now don't make the same mistake I did.
Update: Finally got a resolution after a month of back and forth talks. They have come to a reasonable resolution. My install has been delayed a month out and the price has increased 10%. Will update once more when install has been completed and I have inspected quality of install. Hopefully no other issues moving forward.
Any questions you asked will be got a quickly and helpful response from SunLux team. For new user will be the best to choose SunLux as a partner.
My wife and I had done a fair amount of research into Solar tech and installation. We took into account the quality of the panels, the quality of the inverters, the reviews from other clients and the overall client experience. We had several quotes and spoke with 6 different installers. What we really liked about Ralph Funk and the staff over at SunLux is that they weren't trying to oversell products that we didn't need. Ralph was very courteous and friendly. He took his time to explain the entire process, the equipment, what to expect in terms of production and the time frame for installation. He answered all of our questions promptly and always with a positive attitude. We were assigned a project manager, Ms. Clarrissa, who went above and beyond to keep us updated and reassured throughout the entire process. We really appreciated the frequent communication and availability to address any concerns we had. We chose the premium equipment and the pricing was very competitive compared to other installers! We are very happy with our solar panel and installation. If you're still on the fence about solar and don't want to miss out on the 30% government tax rebate that is expiring soon, look to SunLux. We highly recommend them!
Great group of guys if you want to get your solar done. Everything was done online. My sales guy name is Ralph. Never met him, but got all the proposals done online. He will answer all the questions promptly. I met a couple of other contractors, each spending 1-2 hrs at my house. I chose Sunlux because Ralph did not use any sales pressure tactics to get me sign. He was very patience. We went back and forth until I was completely satisfy. Got 5 quotes and Sunlux gave me the lowest quote. Not only do they have the best quote, but their panel is also high quality. The work was done in a timely manner. Took 2 days for the install and an appointment for the city inspection. The panel looks great on my roof. Great job guys! Thank you Sunlux.
Had Ralph Funk from SunLux do a fantastic Job!
Told him what I needed and he worked it out.
Got me the best deal possible!
I should mention I am a General Contractor and you can bet I did my due diligence searching for the right company and the right price.
Spent a month dealing with different Solar providers...
All of them, even Costco...
Ralph hung in there through all my questions and comparisons...
He had the right answer for each and everyone.
I made my choice and the crew was out within a week or two.
They had me up and running within a few days afterward.
I had heard horror stories of people waiting up to six months to get powered up. Didn't happen here...
The financing was as easy as pie...and anyway you want it,..,
Purchase or lease....totally up to you.
Believe me, this is the guy you want to talk to.
I had actually signed up with another outfit prior to discussing with Ralph.
Even had the loan approved.
But something just didn't feel right.
I canceled with them before it got too serious.
Best move I could have made, saved about 10K, got 12 additional panels for the same amount I almost paid for a substantially smaller system...
Do yourself a favor....
Save your time and effort....Just call SunLux and ask for Ralph Funk
We had 26 LG solar panels installed and had a great experience with SunLux and their team. Ralph Funk was our Sales rep and very competent. My husband interviewed several companies. SunLux offered the best product for the best deal and completed the job very well. We highly recommend.
The SunLux team not only provided me with the most competitive quote, their team was courteous, professional and clean. The installation took less than 3 days and we got through the inspection process with ease. I highly recommend using SunLux if you are serious about going solar!
Of the multiple quotes I received through EnergySage, SunLux stood out from the first click. Ralph was at our house the next morning and he was well-informed and professional. Given the design steps and approvals required, the SunLux team worked in record time to get us up and running. The crew was clean, respectful and the job looks great. They get my highest rating across the board!
I am very happy with my Sunlux Solar System installed at my home in Corona, CA in July 2017. SunLux literally handled everything. Their representative visited me and presented what systems could be installed. That was soon followed with an on-site visit by the professional installers to determine the specifics of the install. A specification document was then presented to us. All of the numbers were clearly laid out in an understandable way. The installation was completed in one day. The installers came, installed and left my property clean. The install boss spoke to me and explained what was done and what would follow. Inspection and approval followed and the system was turned on. Sunlux’s representative was available to answer questions at all times. Their project coordinator handled the paperwork. Documents were emailed to me to review, discuss and sign and email back. She was available to give me the status of the process at all times or would take the steps to clarify what was not known. Very helpful and knowledgeable. All contacts with Sunlux were professional and courteous. I would have Sunlux do it again and I would recommend them to other homeowners.
After obtaining 8 bids for solar installation on our private residence, we ultimately decided to go with SunLux Energy. Their prices were not the cheapest or the most expensive, but fell somewhere in the middle of the pack. It was felt their components were better than average making their system a good value for the price. We also reviewed their business license and checked out the local court records to see if there were any complaints or liens on them, which there were not.
Our biggest concern was our lifetime warranty, light-weight, concrete composition tile roof which had been installed 12 yrs earlier at a considerable cost. Ralph Funk, SunLux sales rep, assured us they had professional people who knew how to work and walk on these types of roofs and that SunLux Energy would replace any broken tiles. We signed the contract on 6/13/17 and were told to expect the project to take 45-60 days. Panel and electrical installation didn’t occur until 7/27 and 28, despite the fact that Edison and our local city had approved the project in a timely manner.
When the installation crew was finished I was appalled at the number of black plastic trash bags full of broken tiles being removed from the roof. Not only did they use all of our reserve tiles, but they also removed good tiles from unaffected areas of the roof to place under the 18 solar panels they had installed.
The City failed the electrical permit because a cold water spigot located in close proximity to the new electric panel was not grounded properly and we needed to relocate a carbon monoxide detector 15 feet further down the home’s hallway. This delayed us another 10 days until 8/10/17 when SunLux Energy returned to make the above corrections and the city signed off on the rough inspection within minutes of the work being completed. We were now more than 8 wks past signing the contract and feared the project was now going to interfere with our planned family vacation.
When the roofers arrived, upon inspection of the replacement tile, it was found not only to be a different manufacture; it was also a different size, color and texture. The roofers stated they could not obtain the correct tile because it was no longer made. I immediately started a Google search and within 20 mins learned the name of the obsolete tile and located a tile yard in the area that had the product in stock.
The following day, 8/15/17, Anthony, from SunLux arrived early to await the city inspector for final permit to turn on solar system. In the meantime, the same roofers arrived with same original manufactured tile albeit slight shading difference. It seemed like a very short time later, Anthony informed me that the roofers had completed their work.
Upon examination of the roof I found several broken tiles simply caulked back together and not replaced. Approximately 10 replaced tiles had bright yellow florescent moss/mold growing on them. Another 6 were broken on the edge that met the asphalt portion of the roof, exposing roof felt. When asked about this I was told it didn’t matter that the roof felt was showing because there was asphalt underneath this particular area. Lastly, a number of tiles, too large to count, and apparently, too many to repair, were left with small corners broken off them.
It is also important to point out that when these numerous roofing tiles were replaced, they were no longer nailed into place but instead held with caulk. The old nail holes were never sealed with roof mastic and will predispose the roof to leaking water over time. The caulked tiles also make for an uneven surface when abutted up to adjoining tiles; this will make them more vulnerable to cracking when next stepped on.
I insisted they replace a couple more tiles, but ultimately gave up on our roof ever being the same as before the solar installation. There were not enough extra whole tiles left at the end of the job to replace the 38 tiles we had held in reserve, so the roofers had to go back and purchase more.
The final city permits were signed off and the system was turned on. I went back up on the roof to clean all of our skylights of dirt and dust from the recent project and to hose off the dust on our new solar panels so as to improve their efficacy. While there, I poured bleach on the yellow florescent tiles and attempted to scrub them free of moss with a heavy duty scrub sponge and power washer but didn’t seem to make much head way in getting them cleaned.
As I was doing this unfulfilling work I couldn’t help but think there is something wrong with this picture; No 60+ year old woman should need to be cleaning roof tiles on a $17K+ solar job just recently purchased. In hindsight, If I had any idea this was going to turn out this way, I would have insisted all tiles in affected area be removed and stack prior to installing solar panels. I would also insist on an exact date for completion written into the contract.
SunLux Energy is definitely the best company to use for your solar needs. From the time we were given an estimate until the project was completed
we dealt with very professional and knowledgeable owners. When the system was designed the solar panels were installed to be hidden from the street view as much as possible. The installation was very neat everything was done to combine the old with the new. We were out of town during some of the installation and SunLux made the work areas accessible to the crews and took great care to make sure everything was secured in the evening. After the system was complete we were given instructions in our home as to how to access the system on the internet and monitor how much electricity we were saving. Our first electric bill using our new system was $3.93! We highly recommend SunLux Energy to anyone in the market for a solar system !