SunLux

From the beginning this company was doing an awesome job, from the first time we had a zoom meeting. The sales rep Chris was honest and I was convinced I have found the right solar company. That was back in November then LG went out of business and solar panels and the updated my panels to the new Teslas. Customer service my project manager was keeping me informed every week. Until March 25 when I called that were to be there for final inspection and nobody showed up so I call my project manager and she told me the city had canceled and supposedly the city called them. At 7:00 AM to notify that they expect to call in sick. So I decided to call the city of Norwalk I’m pretty familiar with the city permits in building and they told me I never had a had an appointment for inspection but they were willing to do it on Monday. So I call back my project manager and then she told me that somebody HRA call me on the 23rd to notify that there was no appointment for today. Well that’s a lie because normally they will email me or call me and any changes I have no email no calls. I have put complain and Penny and today is March 30 and I still have not received a call from the company Sunlux. They got their money I guess this is what I’m expecting if I ever have issues with my solar panels. I have a lot of family members and friends they were really to go with this company but now they hear my frustration and they’re planning to go on a different direction

One star is too many ..... They are absolutely unprofessional . They gave me a bid and a timeline and it took 4 month to find out through the city expediter that SunLux design is faulty and it does not meet city standard , where we had provided them the exact requirements. Now after wasting so much of our time , they demand extra $5000 money for redesigning which requires more panel or stronger panel .. I ended up shopping the same with LA Solar whom are very professional and fast and demanded sunlux to refund my deposit and they did not . We took them to small claim court and they lost and up to day they are not paying whats owed to me so I am taking further action. Do your selves a favor and stay away from these guys

Went with Sunlux to get a solar system to hook up an electric jacuzzi ( that was a mistake right away, should not use electric to heat jacuzzi, not worth it at all, even with solar ). I told the salesmen this was the purpose of installing solar, and he said great and led me down the path to obtain solar with Sunlux. My bill went through the roof once I started running my jacuzzi and after multiple attempts, no one at Sunlux is willing to help in anyway... they are literally in it just for the sale, dont waste your time and go with literally any other solar company!!! Also, if you are military, they dont offer any discounts, just FYI...

I was working with Tim from Sunlux, he was very patient, and went over all the proposal and financing info, it was a great deal, although I could not qualify for financing, Im planning on using him in about 3 months after I pay off all my debt and let my FICO go up.

Loved working with them I definitely would recommend them to anyone.

We went through multiple solar companies comparing which one would be the best fit for us based on reviews, price, quality. SunLux was by far the best in their competitive price and being the only solar company to offer LG all in one panels. The process was smooth from the beginning to the end. I was notified once a week with updates regarding the installation, inspection and going live. Thank you, SunLux!