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Solar SME, Inc. - Profile & Reviews

Solar SME, Inc. is a nationwide Retailer/dealer of world-class solar solutions with industry-leading pricing. Our focus is the engineering of grid-tie packages, off-grid energy kits, and backup applications. We have technical support professionals to help you take the hassle out of buying and installing your system. Our company takes on the challenge of helping independent-minded people create their own energy. With each package or kit, you get assigned a System Consultant, who will be a phone call away ready to provide you with after the sale polished technical advice on the design and execution of your installation. This is the benefit of having one person to call who immediately knows your system and coordinates all the activities related to your purchase. This personalized advice is one service that receives the most recognition from our customers.

****Our Mission*****

Providing safe, reliable, and sustainable energy to empower communities.
To help people and businesses transition away from fossil fuels to sustainable solar energy.
To be a profitable, sustainable business through installation of the highest quality systems.
To embody principles of fairness and equity in all of our relationships.
Expecting customer needs and consistently optimizing our products and services.
Building strategic partnerships with technology suppliers, vendors and financial institutions.
To give our customers an energy abundant future by harnessing the potential of the environment in a safe and sustainable manner.
Hence, we are trusted as the industry leader in solar design, installation and service in USA. Our Vision Mission and Core Values. We achieve our vision by maintaining the highest standards of technical accomplishment and customer satisfaction.
Fossil fuel consumption and CO2 emissions in the region are shrinking because of our installations.
Combine experience with innovation to develop, own, and operate solar photovoltaic (PV) projects that offer renewable energy and economic benefits.

148 reviews

Write a Review
  • "Thanks SME Solar!"

    Reviewed Apr 19, 2021

    Solar SME has been great to work with so far. I have compared their quotes to 4 different other companies and found them to be the best combination of fair prices, high quality equipment, and good customer service. Other companies had to trade off prices or quality too quickly to meet the expectations we had for our home solar system.

    Thanks SME Solar! Ray, our sales rep was very helpful, and adjusted our initial plan a few times to get things just right. - I hope to update after our install is completed!and after the panels have had some time to work.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 20, 2021
    Response from Solar SME, Inc.
    Responded Apr 20, 2021

    Hi Tyler,
    Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

    Best Regards,
    Solar SME, Inc

  • "Truly tried"

    Reviewed Apr 16, 2021
    "Truly tried"

    Reviewed Apr 16, 2021

    This company was one of 5 that I seriously considered (two were well out of my price range). The main problem was that I work long hours and, in trying to get a side-by-side comparison of multiple companies, I sent a list of questions (spreadsheet format) asking for responses to the spreadsheet. Instead, I got suggestions to call them for phone discussions or zoom meetings (only available weekdays). So, due to unresponsiveness and an unwillingness (it seems) to answer questions in writing, I removed this company from the running.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 20, 2021
    Response from Solar SME, Inc.
    Responded Apr 20, 2021

    Hello,
    We are sorry for the inconvenience that you faced. We always set high expectations for our customers and wanted to confirm few details to be able to answer your questions because of which a call/zoom meeting was requested. We always try our best to go the extra mile and can take some time out on weekends but a request was never made. Having said that, we would love to work on your project and discuss your queries as per your preferred mode of communication and will make sure that you have the best experience.
    Regards,
    Solar SME Inc.

  • "Solar SME experience"

    Reviewed Apr 08, 2021

    I have nothing bad to say about this company. Everything went well from start to finish. They take care of everything, I hardly had to do anything but sign contracts and talk to some of the people that reported to Solar SME. At the end of the day my project was completed in a timely manner and I was producing energy right away. Can't wait to see my power bills, or lack thereof.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 09, 2021
    Response from Solar SME, Inc.
    Responded Apr 09, 2021

    hi,
    Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

    Best Regards,
    Solar SME, Inc.

  • "Good experience"

    Reviewed Apr 08, 2021
    "Good experience"

    Reviewed Apr 08, 2021

    I has a good experience working with solar SME. The organization has a good response with quality information.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 09, 2021
    Response from Solar SME, Inc.
    Responded Apr 09, 2021

    Hi,
    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
    Regards,
    Solar SME, Inc.

  • "Solar SME Stayed the Course and got the job done"

    Reviewed Apr 07, 2021
    "Solar SME Stayed the Course and got the job done"

    Reviewed Apr 07, 2021

    My installation had a number of hiccups but I appreciate that SolarSME worked through all of them to make sure that the system I ordered was delivered, activated and was put in complete working order.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 08, 2021
    Response from Solar SME, Inc.
    Responded Apr 08, 2021

    Hi Jim,
    Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

    Best Regards,
    Solar SME, Inc.

  • "SME"

    Reviewed Apr 05, 2021

    Great job with my solar panel installation. They did a great job keeping me updated and making sure all proper steps were being taken.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 06, 2021
    Response from Solar SME, Inc.
    Responded Apr 06, 2021

    hi,
    Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

    Best Regards,
    Solar SME, Inc.

  • "Great customer service!"

    Reviewed Apr 02, 2021
    "Great customer service!"

    Reviewed Apr 02, 2021

    Xavier Lee went out of his way to educate me on my desire for a solar system. He was very thorough and answered all the questions I had. He was easy to get a hold of and always got back to me quickly. I highly recommend working with Xavier if you get the chance.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 05, 2021
    Response from Solar SME, Inc.
    Responded Apr 05, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Xavier went well.
    Best Regards,
    Solar SME, Inc.

  • "Solar SME did a fantastic job."

    Reviewed Mar 29, 2021
    Updated Mar 30, 2021
    "Solar SME did a fantastic job."

    Reviewed Mar 29, 2021
    Updated Mar 30, 2021

    Working with Solar SME and their team was an excellent experience. My wife and I were nervous about embarking on this journey as we did not know much about solar but started during research on the subject. Brian with Solar SME was always willing to answer our questions and if he did not have an answer, he would always return our phone calls with one. From the start of the process (picking out right equipment for the job, loan, etc.…) to the after the installation Brian and his team did a fantastic job. We are completely satisfied and are even talking about possibly installing batteries for back up after the recent weather issues of blackouts. We have seen the drop in usage charges with our energy provider and are waiting to see what it looks like during and after the summer months for an even more significant drop point. Thanks to Solar SME we have made an investment that we can be proud of and look forward to more benefits in the future.

    Thanks,

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 31, 2021
    Response from Solar SME, Inc.
    Responded Mar 31, 2021

    Hi Mark,
    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
    Regards,
    Solar SME, Inc.

  • "Efficient work and good communication"

    Reviewed Mar 29, 2021
    "Efficient work and good communication"

    Reviewed Mar 29, 2021

    Solar SME gave me low negotiated rate we are happy with. Andrew Walton was an efficient team manager and answered my questions during the process.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 29, 2021
    Response from Solar SME, Inc.
    Responded Mar 29, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Andrew went well.
    Best Regards,
    Solar SME, Inc.

  • "Step by step help"

    Reviewed Mar 26, 2021

    SME was great through each step of the process. As an engineer, I had many technical questions and their team was able to answer them all immediately and confidently. Afterwards they were great about helping follow up on things that weren’t their responsibility.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 29, 2021
    Response from Solar SME, Inc.
    Responded Mar 29, 2021

    Hi Trey,
    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
    Regards,
    Solar SME, Inc.

  • "Helpful in my decision making process"

    Reviewed Mar 25, 2021
    "Helpful in my decision making process"

    Reviewed Mar 25, 2021

    While I didn't end up choosing SolarSME for my solar panels installation, Alex was very helpful and responsive to my questions. I appreciated his time and follow-ups. SolarSME was competitive but I went with a more local supplier.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 25, 2021
    Response from Solar SME, Inc.
    Responded Mar 25, 2021

    Hello,
    Thank you for your honest feedback on our customer service. We're glad that your interaction with Alex was helpful and you had a good experience with Solar SME. Looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Wonderful solar system"

    Reviewed Mar 24, 2021

    We decided this was our best option. They delivered a system in very reasonable time. We even waited for guarantee that our energy provider would give a rebate and they still kept to the schedule.

    The system is amazing. They targeted 9.8Kw (just under the 10Kw the energy provider would give rebates for and we have already had a sunny day that delivered the max of 9.8 at around noon. We have been able to monitor the system seeing the production of each panel. The contractor who installed the system said that we had a system like the one he would want but he had already put in something that doesn't perform as well.

    Because of the way the company works, applying for the rebate from the energy provider, the energy provider approved the system for production almost immediately. The city was out to do the inspection with a week or so of the system going operational. No big delays like we had heard about with other providers.

    Because of the rebates from the taxes and energy provider, we included the cost in a refinance which took 3 years off our mortgage. The cost for solar on top of our mortgage is $10 less than we were paying before for electricity and we designed the system to have no more electric bills. So the system was better than break even from the day it went in and as energy prices go up, our cost is fixed for 15 years and then the last 10 years of the system warranty it will be free.

    Admittedly, our system just went operational but we couldn't be happier.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 25, 2021
    Response from Solar SME, Inc.
    Responded Mar 25, 2021

    Hi Greg,
    Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you.
    Regards,
    Solar SME, Inc.

  • "Fast and attentive response. Now won't stop emailing me."

    Reviewed Mar 16, 2021
    Updated Mar 24, 2021
    "Fast and attentive response. Now won't stop emailing me."

    Reviewed Mar 16, 2021
    Updated Mar 24, 2021

    Got a nice quote from Alex but decided to wait until I build the sunroom on the back of the house. I think it will be better for me to put the panels on top of the sunroom roof.
    After I posted this review, and have told the rep that I will not be getting the solar energy now because I want to build a sunroom first, I am getting e-mails twice a week asking for my information. Very annoying.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 17, 2021
    Response from Solar SME, Inc.
    Responded Mar 17, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Alex went well. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Solar SME"

    Reviewed Mar 24, 2021
    "Solar SME"

    Reviewed Mar 24, 2021

    Alex knew how to discuss the solar system and answer all questions.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 25, 2021
    Response from Solar SME, Inc.
    Responded Mar 25, 2021

    Hello,
    Thank you for your honest feedback on our customer service. We're glad that your interaction with Alex was helpful and you had a good experience with Solar SME.
    Best Regards,
    Solar SME, Inc.

  • "20KW System Installation- update 1 year later no support provided"

    Reviewed Jan 30, 2020
    Updated Mar 22, 2021
    "20KW System Installation- update 1 year later no support provided"

    Reviewed Jan 30, 2020
    Updated Mar 22, 2021

    updated 3/2021 - I just found out i had two panels broken. Unsure of the reason as I do not go on my roof and was only told when someone was working on gutters. I reached out to SolarSME contacts to start a warranty process in early FEB 2021. The system was less then 1 year old at this point and panels should not be broken period. So far SolarSME has not been helpful or even available to respond to my inquiries. If they ever get back to me and resolve this issue in a reasonable mater, then i will update my review.

    I originally started my solar project with Tesla. But due to their inability to edit contract details stopped with them and i went through Energysage to get quotes from other installers.

    Solar SME offered me the most flexibility in regards to the products i wanted to use and how i wanted it installed. They also offered the best price for the project after some negotiation.

    They were willing to add to the contract terms without issues. They had good communications through the whole project and were transparent in using a local solar install company to perform the install. Who did an excellent job BTW. they also had no issues sending me all details i asked for including the engineering documentation.

    There was a few months delays due to county's permitting issues, but once that was settled they had the installation setup and done in 3 days.

    My recommendation for any solar project is first educate yourself on tech and determine your needs. Make sure to express your concerns and desired outcome when discussing the project. Also ask a lot of questions. Finally to find your own financing, it will save your money.

    Adam Smith
    Installer
    Response from Solar SME, Inc.
    Responded Feb 04, 2020
    Response from Solar SME, Inc.
    Responded Feb 04, 2020

    updated-
    Hi Marco,
    We are sorry to hear about your current experience, please contact our company number and our official email to get your concern resolved. Our team always works with clients to remove their concerns, but no ticket has been generated with your ID. We really apologize for the inconvenience you have faced and we will try our best to resolve your concerns.

    Please Contact us at 832-626-2337 or email us at info@solarsme.com

    Thank you,
    Best Regards,
    Solar SME, Inc.

  • "Solar SME is worth the wait"

    Reviewed Mar 18, 2021

    Solar SME did great job even though we had freezing temps, snow, rain and wind. They ensured that the job was completel. The Installation crew worked long days. And they answered all of my questions. The after Installation service is just as great.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 19, 2021
    Response from Solar SME, Inc.
    Responded Mar 19, 2021

    Hello,
    Thank you for your honest feedback on our customer service. We're glad that your interaction with the installation crew was helpful and you had a good experience with Solar SME.
    Best Regards,
    Solar SME, Inc.

  • "Installation took over a year, though in the end we are very happy with the system"

    Reviewed Mar 17, 2021
    "Installation took over a year, though in the end we are very happy with the system"

    Reviewed Mar 17, 2021

    In the end, we are very happy with our system, which is performing really well up to now. Unfortunately, the whole experience was way more stressful and drawn out than it needed to be. Solar SME was really over-extended in terms of taking on too many projects. We signed the contract in October 2019, explicitly saying that we wanted the system up and running by the end of that year, both to get the 30% federal rebate and because this is a vacation home and we were going to be there at that time (we normally live in Austria). Unfortunately, it took almost a year to get the system up and running. Of course, COVID ended up being an issue, but the system was supposed to be done before COVID was even a thing. Solar SME did make us whole in terms of reimbursing us the lost tax rebate (they covered the difference between 30% for 2019 and 26% for 2020), but we lost the Panasonic rebate and a lot of production. They did not do the actual installation; that was done by a local company here in Virginia, Convert Solar, who were excellent.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 23, 2021
    Response from Solar SME, Inc.
    Responded Mar 23, 2021

    Hi,
    Thank you for reviewing Solar SME. We set high standards to meet our customer expectations and we’re sorry to hear this was not met in your interaction with our business. Customer satisfaction is our first priority, and you can always email or call if you have any concerns.

    Please feel free to reach out to us.

    Thank you,
    Best Regards,
    Solar SME, Inc.
    (832)-626-2337

  • "Helpful information"

    Reviewed Mar 12, 2021
    "Helpful information"

    Reviewed Mar 12, 2021

    I liked that I was able to get a valid proposal of work without needing to have on-site visit (during covid). Alex was helpful and made himself available whenever was convenient and gave me much more insight into the available and recommended products. Unfortunately, this was not a good time for me to move forward with the solar but thank you!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 15, 2021
    Response from Solar SME, Inc.
    Responded Mar 15, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Alex went well. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Great proposal, just not in the budget"

    Reviewed Mar 11, 2021
    "Great proposal, just not in the budget"

    Reviewed Mar 11, 2021

    I recently received a quick message offering to send a detailed proposal via email (yay! I'm not a phone person) from Xavier Lee and it was definitely detailed! The proposal included everything from equipment and installation costs to potential savings, energy rebate credit amounts even the costs to finance (3 options with and without applying energy credits to the loan).

    Where I was really impressed though is once I ran the numbers and realized that the cost of financing a solar system is more than I have currently been paying for electricity and just isn't affordable for me right now, I didn't get any kind of hard sell tactics. None of the "overcoming objections" spiel!

    When my situation/budget allows, I hope Xavier is still with SolarSME. Great service for a potential customer.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 12, 2021
    Response from Solar SME, Inc.
    Responded Mar 12, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Xavier went so awesome. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Most complete of the three quotes and best price"

    Reviewed Feb 26, 2021
    "Most complete of the three quotes and best price"

    Reviewed Feb 26, 2021

    Although I did not decide to continue with solar at this time (payback too long for the time I expect to be in the house), this quote was the best prepared. I’m holding onto this quote in the event that the dynamics after the Texas energy grid debacle lead to significant price hikes. Solar may end up looking good in 1 year.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 01, 2021
    Response from Solar SME, Inc.
    Responded Mar 01, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Solar SME inc. went well. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Very good introduction of the process"

    Reviewed Feb 21, 2021
    "Very good introduction of the process"

    Reviewed Feb 21, 2021

    We have not gone through the solar project - yet.
    Had no idea how much this costs prior signing up to energy sage, what to expect and what to think about.
    Alex was very helpful walking me through the process.
    This moment we decided not to take out a loan out for this but that is Personal ( Just going through kitchen remodeling ) but will be happy to contact Solar SME once we are ready to go.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 22, 2021
    Response from Solar SME, Inc.
    Responded Feb 22, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Alex went well. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Salesman was professional"

    Reviewed Feb 16, 2021
    "Salesman was professional"

    Reviewed Feb 16, 2021

    Received a quote from Omar. Although the system was not cost-effective for me, the interaction with the salesman was excellent. Because I have not purchased a system and cannot provide a proper evaluation, it would be inappropriate to give a 5 star rating. However, I will give a 4 star rating for the customer service.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    Thank you for your honest feedback on our customer service. We're glad that your interaction with Omar was helpful and you had a good experience with Solar SME.
    Best Regards,
    Solar SME, Inc.

  • "Solar SME"

    Reviewed Feb 11, 2021
    "Solar SME"

    Reviewed Feb 11, 2021

    The service I received from Solar SME salesman Omar was excellent. He prepared several quotes of solar systems for us based on changing parameters. If we decide to proceed with purchase of a solar system, I will certainly ask for Omar to assist me.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    Thank you for reviewing Solar SME. We are glad to know that your experience with Omar went well. We're definitely looking forward to working with you.
    Best Regards,
    Solar SME, Inc.

  • "Excellent and professional communications."

    Reviewed Feb 11, 2021
    "Excellent and professional communications."

    Reviewed Feb 11, 2021

    Ultimately I did not choose to go with SolarSME for my solar needs but it was not because of anything they did as a company. It was just a personal decision to take a different route and pursue my project as a DIY’er. I was very impressed with the communication from my Salesman - Omar. I work a very busy schedule and am usually unable to communicate effectively at normal hours of operation. Omar was understanding and did everything in his power to make sure we communicated effectively and my questions were answered along the way.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    We appreciate you taking out the time to review our services. We're glad to know that Omar was able to help you out in the best way possible. Good luck on your DIY project!
    Best Regards,
    Solar SME, Inc.

  • "Great buying experience with Solar SME!!!"

    Reviewed Feb 10, 2021
    "Great buying experience with Solar SME!!!"

    Reviewed Feb 10, 2021

    After receiving several proposals from 12 different Solar installers and trying to narrow down my choices, I signed with Solar SME and I'll tell you why.

    I received a few proposals from Solar SME and worked with Zack Miller.
    Zack was very honest and forthcoming with what Solar SME can offer me based on my Solar needs.

    I asked Zack to provide me with the best proposal offer he can, and he went above and beyond exceeding my expectations.

    Not only was his proposal better, but it was exactly what I was looking for using Panasonic Premium panels along with Enphase inverters producing 25000 kWh annually.

    During the proposal process, Zack answered all my questions, emails, texts, and phone calls with no hesitation. He also educated me on how the Solar industry works regarding financing, buying cash, and that most installers include origination and dealer fees.

    Solar SME has several financial options if you are unable to pay for your Solar project in cash.
    At the end of the day, I financed my Solar project using Sunlight Financial for 20 years @ .99%.

    If you ask me would I refer Zack and Solar SME to family and friends, my answer would be HELL YEAH!!!
    If you're unsure whether to purchase Solar for your home, reach out to Zack Miller and you will not be disappointed!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Its amazing to know that your experience with our sales rep, Zack went amazing. Customer satisfaction has always been our top priority. Thank you so much for such an amazing feedback!
    Best Regards,
    Solar SME, Inc.

  • "Prompt response and detailed quote"

    Reviewed Feb 10, 2021
    "Prompt response and detailed quote"

    Reviewed Feb 10, 2021

    Omar provided a prompt response to my solar inquiry and a detailed quote of the project. I did not move forward with the solar project but when I look at solar again in the future, I'll reach out to Omar and Solar SME for a quote.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    Thank you for your feedback. We're glad to know that Omar was able to assist you in the best way possible. Hoping to hear from you soon!
    Best Regards,
    Solar SME, Inc.

  • "Solar quote"

    Reviewed Feb 09, 2021

    My SolarSME rep Shane Lee spent a great deal of time working with me on details of our quote. He was patient with my questions and added some things to the standard contract for clarity at my request.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    Thank you for your feedback. We're happy to know that you're satisfied with your experience with Shane.
    Best Regards,
    Solar SME, Inc.

  • "Review of Solar SME"

    Reviewed Feb 07, 2021

    I am writing this review to inform others who are investigating a solar panel purchase to strongly consider using Solar SME. From start to finish, the company provided great support to my wife and I. A shout-out to Kevin Wilson who was our Project Manager. He walked us through the entire process, effectively communicated continuously including product shipping updates, installation team engagement, permitting, utility company coordination, and financial. Even though everything did not go as planned including dealing with a customer (me) who requires frequent communication, Kevin and his team worked hard to make sure that the final product met if not exceeded our expectations. 5 Stars!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for such an amazing review and a 5 star rating! Glad to know that Kevin's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Great service"

    Reviewed Feb 05, 2021
    "Great service"

    Reviewed Feb 05, 2021

    I spoke with a guy xavier Lee. He gave great service and answered every question well. I learned a lot about solar panels from him. I decided not to purchase this year due to it not being a necessity at the time. I told him I would do it next year. He was very understanding of my decision. I got of the phone well informed about solar panels.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hello,
    Thank you for your feedback. Its good to know that Xavier could assist you in a proper manner. Hoping to hear from you again and finalize your solar project!
    Best Regards,
    Solar SME, Inc.

  • "Initial Review of the Solar SME representative to lead me to sign the contract with them"

    Reviewed Jan 31, 2021
    "Initial Review of the Solar SME representative to lead me to sign the contract with them"

    Reviewed Jan 31, 2021

    Shane Lee responded to my request for solar quote on Energy Sage and have been very co-operative and informative on the subject. He has worked with me for last couple of months via few phone calls, text, emails and 2 zoom meetings with patience, I may be one of the very challenging potential customer he may have dealt with as I know what my specific needs are and have done all of my research as a home owner for what I am looking for and what to look for in contractor as well as the product and warranty, etc. I would recommend Shane to anyone interested in going solar and of course the Solar SME as they are offering all inclusive 25 year warranty along with power production guaranty.
    Of Course this review has some good faith as I have not received any service yet from the Solar SME except the proposal and rep, Shane who has worked hard with me to resolve many of my concerns and we agree upon the language of the contract agreement of my cash paid 11.560 kW system using 34 Premium Panasonic 340W panels, Solar Edge inverter, power optimizers and the Unirack solar mount system.
    I have signed the contract today 01/31/2021 but my project is contingent upon the SREC approval from IL, unfortunately my state has a waitlist for the SREC so fingers crossed, once the SREC will be approved, we will move forward and I will review the Solar SME again on how they have followed through this project and how my experience is but what I have researched and compared (3-5 cowponies) I have picked to move forward with the Solar SME and not hesitant to recommend them as they are one of the best in the market with best product and comitative over all cost with one of the best warranties and of course the reps like Shane Lee who is nice to work with and bring all the comfort and clarification as you get ready to sign contract for $30-40K depending on your system.
    Looking forward to good relationship with Solar SME as this project will lead us into 25 years warranty service agreement after successful installation.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for such an amazing review and a 5-star rating! Glad to know that Shane's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Solar SME lives up to their name and Alex is a great rep"

    Reviewed Jan 28, 2021
    "Solar SME lives up to their name and Alex is a great rep"

    Reviewed Jan 28, 2021

    Solar SME has been a great partner to work on with this project - they're super prompt with getting back to you and very in the loop as far as where you stand with getting financing. The option they offered completely fit our goals at the outset.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for such an amazing review and a 5 star rating! Glad to know that Alex's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Strong Professional Proposal"

    Reviewed Jan 25, 2021
    "Strong Professional Proposal"

    Reviewed Jan 25, 2021

    Our condominium recently looked into installing solar panels as a way to reduce our electricity cost. Solar SME submitted a very professional, detailed proposal prepared by Xavier Lee that covered all aspects of the system. Mr Lee and SME quickly and clearly addressed followup questions. It was a pleasure working with Solar SME.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    This review made our day! Glad to know that Xavier's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Very Helpful Solar Specialist"

    Reviewed Jan 24, 2021
    "Very Helpful Solar Specialist"

    Reviewed Jan 24, 2021

    Shane was very helpful with my inquiry for solar panels. He answered all my questions and followed up with me.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for such an amazing review and a 5 star rating! Glad to know that Shane's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Contracted and paid for 14,85kw solar production system, received 11.4kw solar production system."

    Reviewed Jun 12, 2020
    Updated Jan 21, 2021
    "Contracted and paid for 14,85kw solar production system, received 11.4kw solar production system."

    Reviewed Jun 12, 2020
    Updated Jan 21, 2021

    The SME installation started on May 4, 2020 is not complete per our Home Improvement Contract. Our contract states that our solar system will produce a maximum of 14.85kw but, as of today it has not produced more than 11.58kw. This is a KW production shortage of over 22% less than what was the expected production. Initially, we had not contacted our SME solar installer about the current underperformance. We assumed that they were still adjusting and replacing the defective parts that they received from the initial delivery. I did mention my concerns to the SME installer while they were installing our system who then put me on the phone with their office who assured me that my system would produce over what the stated KW production states on the SolarEdge specification sheet of 11.4kw. We figured that Solar SME was still working on our system and did not think that the install was complete because of the continued unannounced, and random days the installers would arrive at our home to continue the install and tweaking the system.

    We believe the performance confusion started when our solar panels increased from 41 panels to 45 panels without anyone compensating for the increased capacity needed from the inverter. To our understanding, the system will perform within10% of the PVUSA Test Conditions (PTC) rating of 14.85kw and if the system does not meet this minimum requirement additional work will be performed to correct the deficiencies. The current inverter will never perform to a maximum of 14.85kw, according to SolarEdge's performance data sheet for model SE11400H-US, even if the sun sits directly ten feet above and directly over our home for 24 hours a day seven days a week. The Interconnection And Parallel Operation of Distributed Generation presented to ONCOR by SME shows that SME knew that our system needed two inverters for a total capacity of 15.23kw.

    What needs to happen for our solar system to perform to the PVUSA Test Condition (PTC) rating of 14.85? I believe the system is not meeting the minimum requirements of 14.85KW due to the decision of SME to install a SolarEdge Single Phase HD Wave Inverter with maximum production of 11.4KW and not the required inverter able to handle a system production rate of 14.85 or greater. Our deepest concern is that if the system cannot produce in the summer on completely clear skies 14.85kw, then what will be our KW production in the winter when there are fewer hours of sunlight and cloudier days?

    As of June 12, 2020 at 5:25 pm we are still waiting for a reasonable response from Solar SME about when our 14.85kw solar system will be complete. We will update our rating once our contract agreement is complete.

    As of August 2020, additional Inverter was installed to increase my production to 14.85kw. Make sure that you pay attention to the details of what was agreed to in your contract. I do recommend Solar SME because of the quality of their equipment, the total price of my system, and their strong warranty. I Paid a total of $30,000 after deducting my check from Oncor for $8,100. My system has 45 panels at 330 watts each and two inverters totaling 14.85kw.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Jun 15, 2020
    Response from Solar SME, Inc.
    Responded Jun 15, 2020

    Hi James, Solar SME team is working diligently to remove all your concerns. Rest be assured that it will be taken care as per your satisfaction. Please be patient your system production is our utmost priority.

    Best Regards,
    Solar SME, Inc.

  • "incredibly helpful"

    Reviewed Jan 08, 2021
    "incredibly helpful"

    Reviewed Jan 08, 2021

    They went above and beyond to answer all my questions, present multiple versions of their proposal, and make sure that they gave me the best offer possible.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for a 5-star rating! we are so grateful for your kind words. Thanks for sharing the review with us and the community.
    Best Regards,
    Solar SME, Inc.

  • "Responsive Planner - Xavier Lee"

    Reviewed Dec 29, 2020
    Updated Dec 29, 2020
    "Responsive Planner - Xavier Lee"

    Reviewed Dec 29, 2020
    Updated Dec 29, 2020

    Very responsive and helpful.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for a 5 star rating! Glad to know that Xavier's assistance to you was helpful.
    Best Regards,
    Solar SME, Inc.

  • "stay away"

    Reviewed Dec 16, 2020
    Updated Dec 23, 2020
    "stay away"

    Reviewed Dec 16, 2020
    Updated Dec 23, 2020

    Stay away from this company they try and pressure you into signing contracts their site survey does not involve explaining anything to. I had to have them redo the contract multiple times finding things that did not sound right or were incorrect. I finally made a rep come to my house and explain everything to me and found out that the current panels that I was in the contract would only cover a fraction or my electric bill. I specifically told them that I did not want an electric bill and that I wanted to average between 2500 and 3000 kWh a month. We redid the number of panels from 30 something to 52 and I was assured that it would generate the number I asked for. My solar panels have been installed for the last 3 months and I have yet to generate more than 1500 kWh a month and when I called I was told my system will average out at 2000 kWh which is a huge difference when you are paying 45,000 for the system that runs 300.00 a month. If you decide to go with them make sure you have them put in the contract the number of kWh you expect to produce because you will put it in their terms that you don't understand. I usually am really good at making sure I am covered in a contract but I found out I definitely was not this time.

    Update:
    As seen in thier response they lie about what was said between me and the sales team, they call me and ask what the problem is, I explain what I wanted and what was talked about and instead of calling me back they email me saying that I agreed to something else. When. I reply to the email that that wasn't true I hear nothing back until I find out they replied to this review. That should tell you alot about this company

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Dec 22, 2020
    Response from Solar SME, Inc.
    Responded Dec 22, 2020

    Hi Frank,

    Our Quality and compliance department looked into your concerns and as per our records you newly moved to the property, and our energy consultant explained everything and stated that you will get an average of 2000 to 2500 kWh on an average, We have shared the detailed shade analysis with you as well which states a month to month system production, and on an average it will produce 2000 to 2500 kWh.
    Since it has been just two to three months we cannot conclude the system production capability, and according to the report it is matching the numbers produced in these 2 to 3 months in winter season. We would recommend you to give at least a year to the system for it to work on its full capacity and see where your consumption and production of the system comes around.

    Update: We have your stated energy sage annual usage and your electric bill that depicts your energy consumption at approx. 19,608 kWh per year. And by looking at this usage we have proposed you a system that will produce 25110 kWh annually, by looking at your concern and your stated usage the system has an additional capacity to produce 5,502 kWh. The screenshots of your system’s production report and your stated usage has been shared with you.
    We would appreciate if you can reassess your stated usage and our production report that is generating more than your usage, moreover your system does have a capacity to generate 2000 kWh on an average, and that average is calculated on a 12 month basis.

    Thank you,
    Solar SME, Inc.

  • "A Long, Careful Process"

    Reviewed Dec 22, 2020

    We started thinking about solar panels for our house in the summer of 2020. We realized our roof has great exposure, the limited chance of any shade trees overshadowing the roof in the next twenty years, and the likely benefits of solar on our future air conditioning bills.

    We did not find EnergySage first -- rather, we scheduled a visit from PowerHome Solar, a large company with a local office here in Virginia... but they sent a salesperson up from North Carolina. The sales visit was more embarrassing than enlightening, as it consisted of showing us YouTube videos on a tablet while being unable to answer any of our questions before collecting signatures. It was a textbook example of a "hard sell," and it absolutely turned us off on the company, but not on Solar. We realize that with the growing exposure of solar panel technology, more people with MBAs and a "Get Rick Quick" attitude will find their way into the business, no matter how silly they might appear. Solar Panels, after all, are not Used Cars.

    Fortunately, our disgust with PowerHome turned us toward the internet, where we found EnergySage. We have had great phone calls with EnergySage, who connected us with multiple installers and helped us find financing options that worked for us, including a roof installer to get a new roof on before putting solar panels on top... but I have to say that this makes the PowerHome sales approach make more sense. They know if they fail to get those signatures, the buyers will find out about the superior competition: superior in quality of panels, cost, installation, and financing options.

    If you are on the fence concerning a solar system for your house, give EnergySage a try. We found SolarSME (the installer) and their financial options (out of Oregon, of all places) only thanks to EnergySage. It is one of the few positive experiences I can attribute to having an internet connection in the house. :)

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 17, 2021
    Response from Solar SME, Inc.
    Responded Feb 17, 2021

    Hi,
    Thank you so much for such an amazing review and a 5-star rating! we are so glad you had an amazing experience.

    Best Regards,
    Solar SME, Inc.

  • "Hands down best solar company!"

    Reviewed Dec 15, 2020

    SolarSME was by far the most responsive and professional solar company that I received quotes from. It really pays to do your homework as there are many companies that have a "cookie cutter" plan and they will assure you they are the best. I shopped around and found that SolarSME offered a quality of panel, cost of project, warranty, and ease of doing business with was unmatched by any other. I learned that there is an immediate difference in solar companies and quotes can vary widely. SOlarSME made the process simple and communicated along the way. I am happy I decided on this company and refer my friends and family to them. The take away is DO NOT sign a contract without shopping around and speaking with SolarSME first.

  • "salesman won't stop sending messages"

    Reviewed Dec 13, 2020
    "salesman won't stop sending messages"

    Reviewed Dec 13, 2020

    the salesman for this company continues to send a message approximately once a week asking me to sign up for solar panels when I already said I am not interested. please reconsider doing business with a company that resorts to such aggressive sales tactics.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Dec 14, 2020
    Response from Solar SME, Inc.
    Responded Dec 14, 2020

    Hi Terry,
    We’re sorry to hear your experience. It was an uncommon instance as we refrain from hard-sell tactics. Due to high volume of follow-ups and queries the comments were not added, We will ensure that such instance does not occur again.

    Thank You.

  • "Great Company and easy process by Xavier lee"

    Reviewed Oct 01, 2020
    Updated Dec 09, 2020
    "Great Company and easy process by Xavier lee"

    Reviewed Oct 01, 2020
    Updated Dec 09, 2020

    Really nice customer service happy with everything they done easy process always trying to make customer happy

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    HI,

    Thank you so much for your feedback. We highly appreciate your insight. We’re delighted to hear that you are happy with the service we provide.

    Best Regards,
    SOLAR SME INC.

  • "Persevered through setbacks"

    Reviewed Nov 15, 2020

    We are happy with our installation from Solar SME. The process had several delays that were not Solar SME’s fault (An inefficient local permitting process, Covid 19 and shipping damage). Through all these setbacks Sam and his team at Solar SME worked through every roadblock until we were satisfied. We are pleased with the quality of the equipment installed (Panasonic panels and a Solar Edge inverter) and the performance over the four months since installation is in line with the estimates.

  • "Excellent presentation of data"

    Reviewed Nov 11, 2020
    Updated Nov 11, 2020
    "Excellent presentation of data"

    Reviewed Nov 11, 2020
    Updated Nov 11, 2020

    Hampton, VA. Zack Miller sent a very thorough proposal and followed up with great phone conversations. Specifically, the difference in total cost between financing or paying cash for a system is huge. Zack was very open about the differences and explained things that no other solar provider did, e.g. zero down financing is not always the best approach because of it's large origination fee. I would have selected Zach and SME Solar, unfortunately I am postponing solar until my next house.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 19, 2021
    Response from Solar SME, Inc.
    Responded Feb 19, 2021

    Hi,
    Thank you so much for such an amazing review and a 5 star rating! Glad to know that Zack's assistance to you was extremely helpful.
    Best Regards,
    Solar SME, Inc.

  • "Perseverance and Flexibility"

    Reviewed Nov 09, 2020

    My solar installation needs appear to have been unusual: all-circuit full-home backup and all panels functioning during a power outage. While I felt like SolarSME and I learned in parallel how to do this and it took substantial time, SolarSME persevered through months of technical details and redesigns to build a system to meet my requirements and adjust it as we discovered third-party limitations.

    --Pros--
    (1) Perseverance in the face of technical challenges
    (2) Flexibility to meet user requirements
    (3) Loan program, no hidden loan fee (same as cash)
    (4) Prefers to use high quality materials
    (5) Relatively prompt communication

    --Cons--
    (1) Needed to carefully review contracts and designs to correct oversights and misunderstandings
    (2) Redesigns to meet technical specifications and utility requirements added months to the process
    (3) Felt like this was the first time SolarSME was building a large full-home backup solar system, we had to learn together

    --Lessons learned--
    (1) Check with utility on transformer capacity before designing a large system (over 12kW AC)
    (2) Tesla PowerWall is the best value for full home backup right now, but likely more than one is needed. I estimate similar Enphase batteries would have been ~$30k more than the 3 PowerWall units I settled on.
    (3) There is a limit to the solar generation that can feed PowerWall units, approximately 22 325W panels per PowerWall unit

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 22, 2021
    Response from Solar SME, Inc.
    Responded Mar 22, 2021

    Thanks for taking the time to share your feedback with us. I always love hearing that someone had a great experience and is enjoying the benefits and savings of clean, renewable energy. We also believe in educating people and always suggest the most suitable and valuable option for our valuable customers.
    Regards

  • "Excited for Solar - Process felt clunky"

    Reviewed Nov 09, 2020
    "Excited for Solar - Process felt clunky"

    Reviewed Nov 09, 2020

    Overall, I would give the experience a 3.5 out of 5 stars. SolarSME was quick to reply and very responsive with any questions or concerns. There was never a moment where I felt without support. Getting solar during a pandemic proved to be time consuming, taking roughly 6 months from the initial outreach to installation. We figured this would be the case and remained patient. A major area for improvement would be the cleanup after installation. Zip ties were left on the roof and plastic debris/cigarette butts were left in the yard. Attention to detail is key for a satisfied customer, especially a customer who is conscious about the environment. A second area for improvement was the hired electrician. It seems that there needs to a measure for solar knowledge as this contractor lacked confidence and understanding, specifically with the connection process and mobile app. Their lack of confidence made me doubt the overall process which is never a good feeling. Our system is up, operating and soaking in the sun! Our system has yet to operate for a full month so it is hard to know if the unit is producing the correct amount of energy. Further information about how to read our unit would also be appreciated and a check in after a few weeks would be preferred.

  • "Good followup, high price"

    Reviewed Nov 03, 2020
    "Good followup, high price"

    Reviewed Nov 03, 2020

    Alex provided good information, but the layout was awkward and wouldn't revise unless committed. SME was the only quopte we received from this site and without competition could not proceed

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 22, 2021
    Response from Solar SME, Inc.
    Responded Mar 22, 2021

    Hi Harrison,
    It's good to hear from your side, I am sorry for the instance that you have faced but Solar SME always provides the best prices as compared to the market. Looking forward to working with you.
    Regards,

  • "Quote"

    Reviewed Nov 02, 2020
    "Quote"

    Reviewed Nov 02, 2020

    Lots of communication but we could not get to a deal

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Mar 22, 2021
    Response from Solar SME, Inc.
    Responded Mar 22, 2021

    Hi,
    Thanks for taking the time to share your feedback with us, we are definitely looking forward to working with you.

    Thank You.
    Regards,
    Solar SME Inc.

  • "Solar SME Energy Consultant"

    Reviewed Nov 02, 2020

    The process of choosing the right solar energy provider and installer is very difficult due to the lack of consumer knowledge and the vast number of installers. The same question may give you various answers depending on who you ask. I found the Solar SME to be extremely helpful. Xavier Lee, one of their energy consultants took his time and explained the entire process, outlining the pros and cons of the solar installations, and also went into specifics on the different solar panels and subsystems in layman's terms that I could understand. He also demonstrated great customer service with timely responses to my inquiries. I would recommend looking up Solar SME for your solar energy needs.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 19, 2021
    Response from Solar SME, Inc.
    Responded Feb 19, 2021

    HI,

    Thank you so much for your feedback. We highly appreciate your insight. We’re delighted to hear that you are happy with the service we provide.

    Best Regards,
    SOLAR SME INC.

  • "Best installer in DFW"

    Reviewed Oct 28, 2020
    Updated Oct 28, 2020
    "Best installer in DFW"

    Reviewed Oct 28, 2020
    Updated Oct 28, 2020

    Solar SME is undoubtedly one of the best solar installers in DFW metropolitan area. Alex approached me with a quote after posting my requirements on Energy Sage. But, I have got a better quote which I have forwarded it to Alex. He not only did the price match, but also went above and beyond and offered me an unbeatable $/kwh price. We have signed the agreement and requested Solar SME to apply for Oncor on our behalf. Unfortunately, our loan wasn't approved and we had to cancel the agreement the very next day. After a month, Alex approached again with the news of Oncor rebate (worth 5k) and offered us plethora of options to move forward. Great job Alex!
    After signing the new agreement, Steve contacted us and he took care of rest of the installation. He was very professional through the process and handled all the necessary paper work. Installation went smoothly except for connecting my system to enlighten app via wifi (weak signal strength). Steve stepped in and installed M2M device for free (though it wasn't in our agreement). Thanks Steve!
    Over all, I am a very happy costumer and thanks Solar SME for making this happen.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Feb 19, 2021
    Response from Solar SME, Inc.
    Responded Feb 19, 2021

    HI,

    Thank you so much for your feedback. We highly appreciate your insight. We’re delighted to hear that you are happy with the service we provide.

    Best Regards,
    SOLAR SME INC.

  • "Fast, Informative, and Friendly Quote Process"

    Reviewed Oct 26, 2020
    "Fast, Informative, and Friendly Quote Process"

    Reviewed Oct 26, 2020

    We did not end up going with SolarSME for our panels for financial reasons, but had a very positive experience with them exploring and negotiating their quote. They were knowledgeable and I would consider working with them in the future.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    HI,

    Thank you for your fives star review. its highly appreciated. and we hope to work on your business in near future. best of luck.

    Best Regards,
    SOLAR SME INC.

  • "Knowledgeable, Responsive, and Complete"

    Reviewed Oct 25, 2020
    "Knowledgeable, Responsive, and Complete"

    Reviewed Oct 25, 2020

    I used EnergySage to determine my options and placement for a solar installation on my townhouse in Pennsylvania - I thought that since my roof was small, it wouldn't be worth it. To my surprise, the estimate showed I could meet my entire electrical demand, and at a fairly reasonable price. I put out a request for a quote, and SME responded quickly and with a very detailed plan. I asked many questions about configuration and layout, to which SME regularly responded with detail and alternatives, up to and including quotes for different configurations. When it came time to choose, I went with them - the hardware they recommended was top-of-the-line, and the analysis performed left nothing to chance. The process was lengthy (at least compared to my expectations - it took a little over 4 months from first contract to turn-on) due to the many permits and licensed installers the city requires, but SME took care of it all - while I chose to be very involved in the process, I believe I could have sat back and done nothing and I would have been just as satisfied. Today I have a full net metering solution online, and am very happy with the setup I chose. They weren't the cheapest quote I got (though the cheapest option wasn't much lower, and had multiple drawbacks in terms of equipment quality and warranty restrictions), but these people seem to have the quality I don't mind paying a bit extra for.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    Hi,

    Thank you for leaving such a nice review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

    Best Regards,
    SOLAR SME INC.

  • "I got Solar Installed !"

    Reviewed Oct 24, 2020

    My journey to solar was a bit tortuous. After getting a really bad quote from one company leading to a cancelation of contract, Sam from SME contacted me because I had made an inquiry through energy sage. My enthusiasm was dampened but I allowed Sam to convince me about solar. He gave me a plan and he was very patient with lots of missed calls between us. Mistakes happened along the way but we eventually resolved and today I have 30 solar panels on my roof. I cant wait for the power which I already see being generated over the last three days of launch.

    It was a pleasure working with Sam and I am pleased with my system so far.

    Patrick

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    Hi,

    Thank you for your feedback. our company is really excited to know that you have got your desire material and your are happy with the services. our staff will be really happy by reading this wonder full review. we always keep customer satisfaction on priority. thank you for your business.

    Best Regards,
    SOLAR SME INC.

  • "Great company, good people."

    Reviewed Oct 22, 2020

    Solar SME completed installation and we powered up in last two weeks. I received their contact from my neighborhood page and I am glad because everyone only quotes with panels that will deteriorate quicker and has lower conversion rate (including the big names) but Solar SME quoted with premium panels and I liked that. The on boarding process was simple and their financial institutions that provide loans have more options which is also a plus. Once the loan|plan was approved installation began in two weeks. The operations team is very courteous and helpful they work hard and before leaving your property they will walk around the house and clean-up. Something Solar SME can improve on is to keep the communications open (Weekly update) and show the steps or "What to expect" when you initially start the communication. The best part about working with Solar SME is that they will take your feedback and come back to you with a proposal to try and satisfy all your queries.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    Hi Harsh,

    Thank you so much for your valuable review. We really appreciate you taking the time out to share your experience with us. we are really glad that u like our services and the material. we always try to make our customers satisfied. hope you get best out of your solar system. highly appreciated.

    Best Regards,
    SOLAR SME INC.

  • "Great Service"

    Reviewed Oct 05, 2020

    After research of solar companies I decided to go with Solar SME because of price and reviews. They did all the necessary paperwork with the city, neighborhood association, and with the electric utility. They were also answered all my questions and responsive to my concerns doing installation. I am happy with the installation.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    HI,

    we are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction on priority and we are committed to our customers. Customers like you that make our job wonderful. thank you.

    Best Regards,
    SOLAR SME INC.

  • "A Knowledgeable and Patient Advisor -- Ask for Zack at SME"

    Reviewed Sep 18, 2020
    "A Knowledgeable and Patient Advisor -- Ask for Zack at SME"

    Reviewed Sep 18, 2020

    Zack has been a persistent, and professional providerof every detail (and then some) I have asked for during this process. He has answered all my technical questions on the panels and installation specifics, and also my wife's questions about financinig, asthetics, and warranties. He has been patient with mine and my wife's schedule to schedule phone calls and Zoom meetings, even with re-schedule requests. He would be the first person I turn to at SME and I hope is representative of the quality person SME employs.

    I hope to be a customer of SME as soon as I can work out the financing on my end.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Oct 27, 2020
    Response from Solar SME, Inc.
    Responded Oct 27, 2020

    HI,

    Thank you for your honest review Zack is Solar Sme senior energy consultant and asset to a company. we always try to satisfy our customers with the best knowledge so they can take best decision. we are really excited that your satisfied with our services hope to work on your business soon.

    Warm Regards,
    SOLAR SME INC.

  • "Great service minded customer representative"

    Reviewed Sep 17, 2020
    "Great service minded customer representative"

    Reviewed Sep 17, 2020

    I has been a great pleasure to work with Mr Lee, that has great knowledge about solar and design to make it look perfect on our house. We looks forward to go green

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi ,

    Thank you so much for your valuable review. We really appreciate you taking the time out to share your experience with us. looking forward for your business.

    Thank you,
    Best Regards,
    Solar SME, Inc

  • "Great responder"

    Reviewed Sep 16, 2020
    Updated Sep 16, 2020
    "Great responder"

    Reviewed Sep 16, 2020
    Updated Sep 16, 2020

    Working with Shane Lee has been a very communicative experience. He will respond to you and answer all questions. He is quick to rewrite quotes and explain in detail. I have not made a decision yet to use this company for my solar needs.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi ,

    Thanks for the 5-star review. The team at Solar SME, Inc is thrilled you’re happy with your recent experience with us. "Shane Lee" is one of our dedicated energy consultant and we are glad that your experience is positive. looking forward to work with you. we hope that you make your decision for solar needs very soon.

    Best wishes,
    Solar SME, Inc

  • "Very responsive"

    Reviewed Sep 16, 2020

    I worked with Shane, who was very responsive to my questions and requests. We have not yet had panels installed as we are still considering whether to move ahead. However i was pleased with the responsive service i got.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi Stephens,

    Thank you so much rating our services 5 star! We are happy to serve you, Shane Lee is our senior Energy Consultant and glad to know that you have nothing but positive to say about us. we are looking forward to work with you soon.

    Regards,
    Solar SME, Inc.

  • "Great service"

    Reviewed Sep 16, 2020
    "Great service"

    Reviewed Sep 16, 2020

    Very good and clear info. Was able to explain all the details in the Quote and answer all technical questions. Good follow up. Will be putting purchase on hold for now due to personal reasons.

    Thanls

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi Alejandro,

    We really appreciate the feedback and are glad that you liked our services. We always try to give our valued customers with the best of what we have got. we are looking forward to work with you in the future.

    Thank You
    Best Regards,
    Solar SME, Inc

  • "Solar SME"

    Reviewed Sep 16, 2020

    Solar SME provided me the technical aspect in layman’s term to expedite my purchase of a solar panel system. The process is timely but I’m comfortable knowing that everything is being handled meticulously and in an expeditious manner.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi Usaf,

    Thank you for taking out time and leaving an honest feedback. we always try to provide best knowledge and services to our customers, which helps them to make a right choice. we wish you best of luck for the future.

    Thank you,
    Best Regards,
    Solar SME, Inc

  • "Excellent Company to work with"

    Reviewed Sep 16, 2020
    "Excellent Company to work with"

    Reviewed Sep 16, 2020

    Alex was great to work with - I had done some research and had lots of half-baked ideas about the installation which he was able to answer patiently, however wrong they may have been. I never felt pressured or like I was under the gun to acquiesce to terms. Solar SME's rates were also by far the most competitive amongst the companies I researched and they are using top-rated panels, I am waiting on the installation but based on my experience thus far - I expect everything to be stellar as it has been so far.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 18, 2020
    Response from Solar SME, Inc.
    Responded Sep 18, 2020

    Hi Vivek,

    Thanks for the 5-star review. The team at Solar SME, Inc is excited you’re happy with your recent experience with us. Alex Thomson is one of our dedicated energy consultant and we are glad that your experience is positive. we always give our customers best quality product with best pricing. we wish you best of luck with you solar installation.

    Thank you,
    Best Regards,
    Solar SME, Inc

  • "Great way to get quotes"

    Reviewed Sep 16, 2020

    Awesome site! Received lots of good quotes from a lot of good companies. Customer service has been outstanding.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Ray,

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

    Best Regards,
    Solar SME Inc.

  • "Review for Zack Miller"

    Reviewed Sep 16, 2020
    "Review for Zack Miller"

    Reviewed Sep 16, 2020

    Zack did an excellent job putting together the presentation as well as answering all of my questions. He was patient and had no problems explaining technical concepts or answering questions I had about the products being used. His insight definitely helped inform and shape my opinion on how my solar project would turn out.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Thomas,

    Thank you so much for your positive feedback. we are glad that your experience is positive. Zack Miller is one of our dedicated Energy Consultant and we always try to give our customer the best possible knowledge, so they can shape beneficial ideas in mind. best of luck for the future.

    Best wishes,
    Solar SME, Inc.

  • "Really quick in response."

    Reviewed Sep 16, 2020
    "Really quick in response."

    Reviewed Sep 16, 2020

    I was really comfortable with this sales. He explained everything I needed to know.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    We really appreciate the feedback and we are glad that you like our services! thank you.

    Best wishes,
    Solar SME, Inc

  • "Best Prices"

    Reviewed Sep 16, 2020
    "Best Prices"

    Reviewed Sep 16, 2020

    Shane was very helpful, was willing to build the system on what we wanted. With the Pearl Certification, it
    gives them the edge over everyone in the marketplace. If you want a good system with great prices, Solar SME is the company you want to go with. We went with another company based on the financing options that were available. If were not financing Solar SME would have been our choice.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thanks for leaving us such a wonderful review. We are thrilled that you were satisfied with our services our staff will definitely be happy to read what you wrote. Customer experience and satisfaction is our first priority. best of luck with your solar system.

    Best Regards,
    Solar SME Inc.

  • "Zac, Solar SME, has been providing great customer experiance"

    Reviewed Sep 16, 2020
    "Zac, Solar SME, has been providing great customer experiance"

    Reviewed Sep 16, 2020

    We are glad that we were able to get in touch with Zac at Solar SME, in our pursuit of Soalr Panel installation.

    Zac has been very patient in answering all our questions and concerns. He is very meticulous in communicating all of the information that are necessary to make a informed and calculated decision going for solar panels.

    As we are planning to purchase Electric cars next year, we are definite to approach Zac at SME Solar next year to expand our solar installation, since we foresee higher consumption of electricity.

    Nanda Mokaneti

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Nanda,

    we are incredibly grateful that you took the time out to leave us this note. customer satisfaction is the top priority and we are committed to our customers. Customers like you that make our job wonderful. Zack Miller is one of our dedicated staff member and we wish you best of luck with your solar installation.

    Best Regards,
    Solar SME Inc.

  • "Satisfied thus far"

    Reviewed Sep 16, 2020

    Everything to this point has gone smoothly. Zack got us a great deal over other companies and we are excited to get the process completed

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Kevin,

    Thank you so much for your valuable review. We really appreciate you taking the time out to share your experience with us. hope you save thousands of dollars after your solar installation.

    Best wishes,
    Solar SME, Inc.

  • "Long time coming"

    Reviewed Sep 16, 2020
    "Long time coming"

    Reviewed Sep 16, 2020

    Shane Lee did a great job completing our contract. We had some misunderstandings early on, but once I said I needed better communication, Shane took care of what needed to be done and was responsive.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thank you for your honest feedback. we glad that your are satisfied with the services and communication with our senior Energy Consultant Shane Lee. best of luck with your Solar system.

    Best wishes,
    Solar SME, Inc.

  • "Shane Lee"

    Reviewed Sep 16, 2020

    Shane did a great job getting us setup with the right system for our property at a great price. Made the process fast and easy. Went above and beyond on getting us the best financing available.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thanks for such an amazing review. We're thrilled to know that you're satisfied with our services. Shane Lee is our dedicated staff member and we are glad that u got best pricing and product.

    Best Regards,
    Solar SME Inc.

  • "Fantastic job"

    Reviewed Sep 16, 2020

    Every need was met in a timely and professional manner. Shane helped us quickly and completely get our system up and running.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thank you for the five star review we are really happy after reading that you are satisfied. wish you best of luck with your solar system.

    Best Regards,
    Solar SME Inc

  • "Fast response and great customer service from Shane Lee"

    Reviewed Sep 16, 2020
    "Fast response and great customer service from Shane Lee"

    Reviewed Sep 16, 2020

    I hired Solar SME to have my solar array installed. The installation has not taken place yet as we are still early in the preparation phase. I had a site inspector come out a couple days ago to inspect my property. Next stage is to apply for permits and get approval from HOA. All of that will be handled by Solar SME.

    This review is only for the initial stages of my interaction with Solar SME's representative Shane Lee. Shane has been very fast and very responsive to my questions and requests. Whenever I have a question I would e-mail him and he usually responds within the hour or within 3 hours. He has been very flexible with my requests and worked hard with his senior management team to fulfill my requests and needs. Shane even works on weekends and during Labor Day holiday.
    So far everything seems to be going pretty smoothly. I cannot speak to the installation process, the quality of the installation, and how my solar array is working yet since that is 2-3 months down the road. Therefore, I will not rate the quality of the product yet. If possible I will update this review later on when I cross that bridge. So far so good!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thanks for the 5-star review. The team at Solar SME, Inc is thrilled you’re happy with your recent experience with us. Shane Lee is one of our dedicated staff member and full of knowledge we are glad that you choose us for your work. you will get the best for your self as Solar SME don't compromise on quality of product and customer satisfaction.

    Best wishes,
    Solar SME, Inc

  • "Solar"

    Reviewed Sep 16, 2020
    "Solar"

    Reviewed Sep 16, 2020

    Excellent service

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thank you so much for the five star review highly appreciated. we offer you our quality services in the future also.

    Best Regards,
    Solar SME Inc.

  • "Solid experience"

    Reviewed Sep 16, 2020

    I had requested quotes for a 12.8KW system and Shane Lee from SolarSME provided a straight forward solid quote for a system that exceeded my expectations. Shane worked closely with me to further refine system size and options to ensure the system will meet my needs. Throughout the process he has kept contact and ensured all my questions were answered. I recommend SolarSME and am confident you'll have a solid experience as well.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    we are thankful for your five star review. Shane Lee is one of our dedicated team member and we are really glad that all your needs and expectation are fulfilled by us. we wish you best of luck/

    Best Regards,
    Solar SME Inc.

  • "Finally going solar!!"

    Reviewed Sep 15, 2020
    "Finally going solar!!"

    Reviewed Sep 15, 2020

    Solar SME and Shane Lee have been very helpful throughout the initial solar process. Although our panels have yet to be installed, all of my questions have been answered thus far in a timely manner and with extra care. The design was SO detailed and organized. Shane is always quick to respond and very polite. We appreciate all of his help and hard work to make this dream of ours come true!! I am looking forward to finally having solar panels and doing my part to help our beautiful planet. Highly recommend!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi,

    Thank you for your fantastic review with five stars. we are glad that you are highly satisfied from the services of our senior Energy Consultant Shane Lee. we will always keep putting our hard work for the completion of our customers dreams. hope you save your money after your solar system installation. best of luck.

    Best Regards,
    Solar SME Inc.

  • "Great to work with"

    Reviewed Sep 15, 2020

    Zack was my sales rep and he went above and beyond working on my system. Between working on pricing, system size, and a few customizations, it has been a great experience!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Robert,

    We really appreciate the feedback and we are glad that you like our services. Zack Miller is our senior sales rep and we are glad that u got what u need.

    Best wishes,
    Solar SME, Inc.

  • "Extremely Pleased"

    Reviewed Sep 15, 2020
    "Extremely Pleased"

    Reviewed Sep 15, 2020

    Zack did a wonderful job communicating with me about the solar process. He gave me a detailed proposal and explained everything clearly. I had a great experience working with him and Solar XME, they keep you informed every step of the way!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Kamleso,

    Thank you for taking out time for leaving a five star review. we are glad that your are satisfied from the services of our senior sales rep Zack Miller. we always try to give the best knowledge to our customers, which helps them to choose the right option.

    Best wishes,
    Solar SME, Inc

  • "Professional and courteous service!"

    Reviewed Sep 15, 2020
    Updated Sep 15, 2020
    "Professional and courteous service!"

    Reviewed Sep 15, 2020
    Updated Sep 15, 2020

    Our job is not completed but so far we are pleased with the help we received from Shane. Whenever I have questions he us quick to respond he is always professional and courteous . The workers that were here to look at our project were down to earth good guys. We look forward to getting our project completed and have confidence that we will have a great job done for us.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Jenny,

    Thank you for your superb review with the five stars, it makes us shine bright. we are really glad that our senior consultant Shane Lee has given you awesome services which gives you the higher satisfaction level. we wish you best of luck with your solar system installation.

    Best wishes,
    Solar SME, Inc

  • "Hard working team"

    Reviewed Sep 15, 2020

    I worked with Shane Lee designing a solar system for my home in Georgia. He did an excellent job creating the design, making changes based on my input and answering my questions. The installation was subcontracted to Solar Plus near Atlanta. The companies worked together well and they handled all of the architectural approvals with minimal effort needed from me.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi joshua,

    Thank you so much for your kind review. we are glad that you are happy with our services and customer satisfaction is our first priority and we are continuously working for it. we wish you best of luck with your solar system installation hope you save thousands of dollars.

    Best Regards,
    Solar SME Inc.

  • "Great Experience"

    Reviewed Sep 15, 2020

    Shane Lee did a great job getting us the best price possible on our system as well as a low finance rate. Highly recommended.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 19, 2020
    Response from Solar SME, Inc.
    Responded Sep 19, 2020

    Hi Brooks,

    Thank you so much for your feedback. We highly appreciate your insight. We’re delighted to hear that you are happy with the service we provide.

    Best wishes,
    Solar SME, Inc.

  • "Helped through design and finance"

    Reviewed Sep 15, 2020
    "Helped through design and finance"

    Reviewed Sep 15, 2020

    I just bought my house , furnitures and appliances. My credit was neither perfect but with no negative remarks. But Zach from Solar SME worked with me to find perfect financing options. I am waiting for the installations to happen, so no comments there. But Kevin worked closely with me to finalize the design and get all the approvals . Where i needed to get the approvals on my own, he helped me through . Answered all my questions in deciding what kind of panels and battery backups I want to use.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi Chandran,

    Thank you so much for your feedback. We highly appreciate your insight. We’re delighted to hear that you are happy with the service we provide. wish you best of luck with your install.

    Best wishes,
    Solar SME, Inc.

  • "Didn't Buy But REALLY Want To!"

    Reviewed Sep 14, 2020
    Updated Sep 15, 2020
    "Didn't Buy But REALLY Want To!"

    Reviewed Sep 14, 2020
    Updated Sep 15, 2020

    Mike Brown was great. I actually WANT to buy from Solar SME, Inc. because I trust Mike Brown. The estimate from Solar SME was not the most competitive but the communication, education, and honesty have me sold on their products and expertise. If I move or build another home, I will ensure my roof design will accommodate enough solar panels to make going solar a worthwhile reality.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    We really appreciate the feedback and are glad that you liked our services and. Mike brown is one of our dedicated energy consultant and
    We always try to give our valued customers with the best of what we have got.

    Best Regards,
    Solar SME Inc.

  • "Review of Mike at SolarSME"

    Reviewed Sep 15, 2020

    Work with me to gey correct size system for my needs.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    Thank you for taking out time and leaving us five stars review. we highly appreciate that .

    Best Regards,
    Solar SME Inc

  • "Great Solar Company"

    Reviewed Sep 14, 2020

    I had been looking for solar companies to accommodate a solar design that I need. I selectted Solar SME over others because they are very open minded on what I want in my system. Zack is very accommodating, very patient and listened to me very well. I appreciate the effort he is doing to make my solar project going. I strongly recommend Solar SME.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    Thanks for the 5-star review. The team at Solar SME, Inc is thrilled you’re happy with your recent experience with us. Zack Miller is one of our dedicated energy consultant and we are glad that your experience was worth while.

    Best wishes,
    Solar SME, Inc.

  • "Shane lee Solar SME"

    Reviewed Sep 12, 2020
    Updated Sep 12, 2020
    "Shane lee Solar SME"

    Reviewed Sep 12, 2020
    Updated Sep 12, 2020

    Shane Lee develope a solar panel package for me with the 340 HIT panels for my roof , the Panasonic panels rating and durability were outstanding as well as the complete package, for net metering. At the time I couldn't take advantage of them. So I refer him to my son Peter Jackson Jr. and He lives in Texas and he is taking advantage of Shane Lee services. He has a contract with him and will be putting the panels on his house in October. Thanks again Shane for your out standing service.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    Thank you so much for your excellent review with five star. we always try to give our customer higher level of satisfaction. Shane Lee is one of our dedicated energy consultant and our staff is really excited after reading your superb feedback. customer satisfaction is all we need. looking forward for your business.

    Best wishes,
    Solar SME, Inc.

  • "Great Solar company"

    Reviewed Sep 11, 2020
    "Great Solar company"

    Reviewed Sep 11, 2020

    Zach went above and beyond to get my business. Unfortunately the other Solar company had the upper hand with some extra incentives. But I would definitely recommend Solar SME.

    Thank you for your time and effort

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    Thank you so much for your valuable review. We really appreciate you taking the time out to share your experience with us.

    Best wishes,
    Solar SME, Inc.

  • "Professional and polite"

    Reviewed Sep 10, 2020

    I worked with Mike Brown from Solar SME and was very satisfied with his response time and genuine interest in finding the right solution for our solar needs.I recommend working with Mike.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Sep 21, 2020
    Response from Solar SME, Inc.
    Responded Sep 21, 2020

    Hi,

    Thank you so much for taking the time to leave us a 5 star rating - and for your kind words for our staff members it's much appreciated!

    Best Regards,
    Solar SME Inc.