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Solar SME, Inc. - Profile & Reviews

Solar SME, Inc. is a nationwide Retailer/dealer of world-class solar solutions with industry-leading pricing. Our focus is the engineering of grid-tie packages, off-grid energy kits, and backup applications. We have technical support professionals to help you take the hassle out of buying and installing your system. Our company takes on the challenge of helping independent-minded people create their own energy. With each package or kit, you get assigned a System Consultant, who will be a phone call away ready to provide you with after the sale polished technical advice on the design and execution of your installation. This is the benefit of having one person to call who immediately knows your system and coordinates all the activities related to your purchase. This personalized advice is one service that receives the most recognition from our customers.

****Our Mission*****

Providing safe, reliable, and sustainable energy to empower communities.
To help people and businesses transition away from fossil fuels to sustainable solar energy.
To be a profitable, sustainable business through installation of the highest quality systems.
To embody principles of fairness and equity in all of our relationships.
Expecting customer needs and consistently optimizing our products and services.
Building strategic partnerships with technology suppliers, vendors and financial institutions.
To give our customers an energy abundant future by harnessing the potential of the environment in a safe and sustainable manner.
Hence, we are trusted as the industry leader in solar design, installation and service in USA. Our Vision Mission and Core Values. We achieve our vision by maintaining the highest standards of technical accomplishment and customer satisfaction.
Fossil fuel consumption and CO2 emissions in the region are shrinking because of our installations.
Combine experience with innovation to develop, own, and operate solar photovoltaic (PV) projects that offer renewable energy and economic benefits.

336 reviews

Write a Review
  • "Great information and Product selection."

    Reviewed
    "Great information and Product selection."

    Reviewed Aug 08, 2022

    Quote turned out to be the best products submitted. Although, I went with a local installer, Max of Solar SME gave me great advise. In the end, I was afraid of the distance from Quote office to my house. Selected installer gave same product guidelines.

  • "Poor Customer Service experience"

    Reviewed Apr 01, 2022
    Updated Aug 04, 2022

    Update: 08/04/2022
    Today make it two months and two days after a solar panel fail off my roof and another panel was dislodged and damaged. Although Solar SME Inc ordered replacement panels and optimizers, but their installers does not have any experience about solar. Before they sent installers to my property to replace the damaged solar panels and optimizers, I had at least 35 functioning panels. Today, only about 30 panels is barely working. Texas have had extreme hot temperatures for weeks, but each month, since the incident of 06/02/2022, my system barely produce more than 450 kwh of energy. Considering that I paid for 39 370 watts panels. In June, I paid almost $150 in energy cost. In July I am paying $366.64 in energy usage cost. Only God knows how much I'll pay for the month of August. I've given this company the benefit of the doubt, but they're only interested in new customers and does not honor warranty for existing customers. Please avoid this company if you can. Use them at your own risk.

    Update: 06/24/2022
    After I posted my review of 06/20/2022, Solar SME Inc. finally begin to address my concerns. When their technician visited my property, it turns out that more panels were lose from their clamps and could have fallen off the roof if not repaired. Basem Yani my customer support specialist is addressing my system issues. It's very unfortunate that Solar SME Inc needed a scathing public review to finally make a move. I'm giving them 3-star for good effort.

    Review Update: 06/20/2022
    In terms of customer support and customer service, this is the worst company to use. After six months of installing my system, on 06/02/2022 I reported to Solar SME Inc that their solar panels are falling of my two-story building roof. Luckily, no one was outside when the panel fall of the roof, it could have been life threatning. Due to the damage caused by the fallen solar panels, my system has been operating at 50% capacity. Now three weeks after repoerting this issue Solar SME Inc. is yet to send a technician to come to my property and confrim that remaing panels are properly secured. My life and that of my family are in danger because of their sloppy work. If there's anything like a nagative star rating, I would have given them minus nine stars for endangering my life. If you plan to use them, bear in mind that your life could be in potential danger too. Be warned!

    I worked with Michael Lewis as my project manager and Michael was very helpful to get my system start and running. However, my installation exceeded expected project timeline due to exessive SolarEdge hardware failures. I guess COVID-19 pandemic may have contributed to the delay. You have to be a very engaging customer to get them do their job. Overall, they're very knowledagle on residential solar installations. Basem Yani provided excellent customer service to provision my system for optimal performance. I'll recommend Solar SME to other customers.

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Apr 04, 2022
    Response from Solar SME, Inc.
    Responded Apr 04, 2022

    Hi,
    Thank you for leaving a positive feedback. We're so glad you're happy with our services. Best of luck with your system!
    Regards,
    Solar SME, Inc

  • "Josh Lee was so helpful!"

    Reviewed Aug 04, 2022

    Courteous, respectful, helpful, friendly, and extremely knowledgeable. Higley recommended!

    Tanzeel Rehman
    Installer
    Response from Solar SME, Inc.
    Responded Aug 08, 2022
    Response from Solar SME, Inc.
    Responded Aug 08, 2022

    Hi,
    We are so grateful for your positive review. We're so glad you're happy with our services. Thanks for sharing your rating with us and the community.
    Regards,
    Solar SME, Inc

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Things to Consider While Going Solar

First thing to keep in mind when going solar is purchasing the right solar panels and inverters for your solar project. At Solar SME, we only sell and install the best-quality US branded equipment with a 25-year warranty. Installing the best-quality equipment onto your home or business will provide you with the highest performance, increased safety, and close to no maintenance needed.

Get an Accurate Quote from Solar Experts

At Solar SME, we offer free consultations, where our technical design team examine your property, discuss your solar goals, and give you the most accurate quote. Our team will come up with scientifically estimated and calculated facts and figures for your investment plan. In most cases, solar project pay for itself in less than 7 to 10 years.

How Solar guarantees Return on investment

• Savings on utility bills
Solar saves on energy costs and electric bills. One of the leading reasons to go solar is that you can either eliminate or significantly reduce your electric bill. Your savings are far greater over the period of next 10 to 25 years since electricity prices will continue to rise, your savings will continue to grow every year over the 25+ year lifespan of your solar panel system. Similarly, many consumers can now get a leveled cost of energy of $0.10 per kilowatt-hour. When you compare this to the average amount, you will pay to your utility for power over the next 25 years that is exactly the time Companies ensure warranties for solar panels, the average consumer with a $150 per month power bill can see savings in the range $60,000 - $100,000 plus over the life of a solar system. Any energy post that warranty period is an additional bonus for the lifetime. Energy demand is higher in the mornings and then early in the evening. This is the period when the price of the electricity peaks. Solar energy performs its maximum production capacity during these times. Eliminating or reducing one of your largest monthly expenses alone makes all the difference. More so, you can sell any excess electricity from your solar panels back to the grid.

• Tax Credit
Federal solar tax credit gives you a dollar-for-dollar reduction against your federal income tax. Starting in 2020, the value of the tax credit will step down to 26%, and then again to 22% in 2021. After 2021, the tax credit for residential solar ends. There are state tax programs and rebates in your area that encourage solar too, but the benefits of solar aren’t just financial.
.
• Property Value Increases
Many studies the most notable of which are from Wells Fargo and Lawrence Berkeley National Lab have shown that Solar panel system ownership increases your property resale value by 3 to 4%, while third party ownership (e.g. leasing) does not. That automatically secures your investment on solar from day one.

• Clean Energy
Solar energy produced by solar panels will help reduce the production of potentially dangerous and environmentally hazardous sources of energy. Solar energy will not only help you revert your carbon footprint but also enhance your systems to ensure you live in a carbon-free home. There are some states in the U.S. that encourage individuals to invest in other people’s roofs to create a lot more solar energy.
Solar energy is an environmentally friendly and healthy alternative for fossil fuels as it is non-polluting, clean, reliable and renewable source of energy. It does not pollute the air by releasing harmful gases like carbon dioxide, nitrogen oxide or Sulphur oxide. Above all, solar energy does not require any source of fuel to produce electricity and thus eliminates any transportation of fuel or storage of radioactive waste. Decreased environmental pollution will naturally create much healthier atmospheric conditions for current and future generations.

• Easy Install & Zero Maintenance
Unlike wind and geothermal power stations that require them to be tied with drilling machines, Installing Solar Panels does not require any wires, cords or power sources. It can be installed on the rooftops, which means no new space is needed and each home or business user can generate their own electricity. Moreover, it can be installed in distributed fashion which means no large scale installations are needed. With advancements in technology and an increase in production, the cost of solar panels has come down greatly.
Once installed you will enjoy the benefits for generations, while injecting either none or almost any amount for its maintenance. Overtime, if your energy needs change and it would be a lot easier to upgrade on an existing system. Also, Solar works exquisitely well in remote locations where running power lines would not be cost effective.

• Solar Energy Life Span
As long as there is sun, solar energy can be deployed anywhere. Even when it is cloudy, you can still use the solar panel system. More so, contrary to general belief that solar panels life span is around 20 to 25 years that is generally confused with the warranty of quality Solar Panels. Most manufacturers offer the 25-year standard solar panel warranty, so power output should not be less than 80% of rated power after 25 years. Consequently, Solar scientists insist that the life span of a Solar Power is at least Lifetime and most times it can last up to generations. A 33W solar panel (Arco Solar 16-2000) outperformed its original factory specifications 30 years after it was manufactured and World's first modern solar panel still works after 60 years. Solar Panel technology and quality today are much more robust, durable, and effective like any other technology in the world. Scientific and research evolution has improved and upgraded everything present from its origination overtime. For that reason, modern Solar panels are surely designed to outlast and outperform any of its technological predecessors. Research available in the following link establishes it as a matter of fact.

**Click on the following link to see the complete report.**

https://www.nrel.gov/docs/fy12osti/51664.pdf

https://inhabitat.com/worlds-first-modern-solar-panel-still-works-after-60-years/

  • Installation
  • Financing
  • Architecture
  • Energy Auditing
  • Roofing
  • Electrical Contracting
  • General Contracting
  • Solar Repair & Maintenance
  • Community Solar
  • Energy Efficiency
  • Solar PV
  • Energy Storage

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Established

2011

Solar SME, Inc. Headquarters

2630 Aero Dr
Grand Prairie, TX
75052 United States

Local Offices (13)

  • 8360 Greensboro Drive
    McLean, VA 22102
  • 91 Northern Blvd
    Shirley, NY 11967
  • 1001 Lake Carolyn Pkwy
    Irving, TX 75039
  • 4 E Station Square Drive
    Pittsburgh, PA 15219
  • 8050 HOSBROOK RD
    CINCINNATI, OH 45236
  • 2100 E Broadway
    Columbia, MO 65201
  • 1325 S Prairie Ave
    Pueblo,, CO 81005
  • 811 East Donegan Avenue
    Kissimmee, FL 34744
  • 180 Walter Way
    Fayetteville, GA 30214
  • 6065 Hillcroft Ave
    Houston,, TX 77081
  • 6500 Tracor Ln
    Austin, TX 78725
  • 121 N Main St
    Bloomington, IL 61701
  • 8518 Chestnut Ave
    Bowie, MD 20715
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Workmanship Warranty

25 Years

Affiliations

Dun & Bradstreet Member

Certifications

AC Coupling PV systems and Microgrid,

Licenses

Business Incorporation: 47-1058761,

Texas Electrical Contractors

Insurance

General liability,

Worker Comp,

Commercial Auto

States served by Solar SME, Inc.

  • Georgia GA ,
  • Maryland MD ,
  • North Carolina NC ,
  • Pennsylvania PA ,
  • Texas TX ,
  • Virginia VA