Sandbox Solar

Everything is working perfectly. We are a net exporter of electric energy to Xcel! I am looking forward to seeing my Xcel utility bill go down, maybe even to zero some day once I cap off the gas line. Eventually, the goal is to be completely energy self-sufficient, and I think that is possible with the system that Sandbox Solar has installed for me. The roof and electrical teams were courteous, personable, and professional. Working with the sales and administrative staff has been top notch. The roofing team arrived on May 2nd. Xcel installed the new net meter and gave me permission to operate on May 24th. That was just over three weeks from start to finish. Just amazing. I am very happy.

The project went smoothly from start to finish. Justin and Efa were available to answer questions, were pleasant to work with and were very knowledgeable. The installation crew worked fast and completed the project in two days. No issues with permit approval or city inspection. Received permission to operate from Xcel Energy in two weeks. I had a few issues with the agreement but negotiations were easy and Justin was amenable to all the changes I requested. Sandbox was not the least expensive but their pricing was competitive. I chose Sandbox because the REC solar panels they use degrade less over time and provide a better value. Don't rely solely on EnergSage reviews when picking a company. Check reviews on other sites such as Google and NextDoor and also check BBB ratings.

Pleasure to work with and very responsive. Xcel is slow, but that comes with the territory.

This past year (2022), I worked for months with the 3 installers initially recommended by Energy Sage, but ran into snags and sticking point with each. They did however, help me learn and understand certain aspects of my expectations that were out of line. So positive in the main. I eventually engaged Solar Sandbox to design and install a Solar PV system with Battery Backup. The design, quote and other elements of the bid were all within my parameters. They did an admirable job in all facets, but their Installation Team, lead by a young man named Charles, did a superlative job of answering an often nosy customer's questions. My concern of penetrations through the roof was completely integrated, on the fly, to re-routing conduit as needed, very professionally and cleanly done. Roof penetrations were kept to a minimum. On the last day, they even painted the shiny conduit tubes to match the primary house color. I obviously needed to provide the paint to match. But they jumped on the task and did a marvelous paint job. Charles demonstrated a real passion for precision and I witnessed him training some obviously new crew members on different install activities. He was clear and patient in his instructions and the crew members listened with respect. The electricians were totally calm when they encountered the hodge-podge circuit panel of the former neighborhood show home. The circuits do not always match the labels. They were also constrained by customer (my) shelving units in the garage forcing various location choices. A workable solution was proposed, discussed and agreed-upon, then cleanly implemented. Conduit was well placed inside the garage and any questions or comments I asked were answered and integrated into the plan on the fly. I felt totally respected as the customer, and all my "sensitivities" were handled cleanly and professionally. In my scores, I'll note I never give 5 Stars, and reserve that for perfection. I'd say the value was better than average, which would be a (3), so a (4). The quality, especially given my on-demand change requests, was . . . well, I just cannot imagine any better, so (5). The service was very good. However, post install an issue was found with the location of the current monitoring sensors and it took several weeks to identify the cause, with a significant amount of effort on my part. This really is an issue with the Enphase (Manufacturer) documentation which does not clearly identify where the sensors go when battery storage is included in the full installation. So this is not really Solar Sandbox's fault. Given this experience, I cannot imagine the same issue would occur for a future customer who has Battery backup in their system. Still a (4). Responsiveness deserves a (5+) because , as noted, I'll admit to being a more obsessive and intrusive customer than most, yet they allowed me to participate with patience and professionalism. I would whole-heartedly recommend them if you are in the market for Solar PV and or Battery. I've also been impressed overall with Enphase. If you find this review helpful, please give them your consideration.

We had an amazing experience with Sandbox Solar installing our PV solar system this past summer. Their Sales Rep, Justin, was very informative and the turnaround time was much quicker than expected! The install crew was friendly and the whole system was installed in one day. We love our REC Alpha Pure 400 panels and could not be happier to be generating our own energy. We highly recommend Sandbox Solar!

The process with Sandbox was great from beginning to end. They installed a 6.5 kWH system, upgraded our electrical service, and installed an EV charger. There were a few hiccups out of their control such as delay in obtaining a new electrical panel (supply chain shortage), snow storm pushing back install, and crew lead coming down with COVID. Despite these hiccups, the communication was great throughout the whole process. The final install went smoothly, they paid close attention to detail, and finished the whole thing in two half days. They have provided great support in answering our questions after the installation. For example one of our micro inverters failed and they came down the same day to replace it, even though it's a 1.5 hour drive from their location to our house in Denver. They even helped us apply for Denver County rebates and provided the needed information for our EV Charger install. I have recommended them to multiple friends looking to get solar installed on their houses. I love supporting a local small business and they are one that definitely deserves to be supported.