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United Solar Associates - Profile & Reviews

United Solar Associates is a family-owned company, primarily comprised of licensed electricians and Solar PV installers. At the core of our company is a team of experienced project developers and engineers. We do not sub-contract any aspects of our projects, and are proud to be your one-stop-shop for solar!

With over 600 residential and commercial installations across New England, we know what goes into a successful solar installation.

9 reviews

Write a Review
  • "really wish I went with someone else"

    Reviewed May 20, 2019

    They just don't respond. My solar installation hasn't been working for a month now, I call, email, I call the equipment providers. Heard they got the part mailed to them via the manufacturer, and still nothing. Do not use this company.

  • "Many delays, poor communication, delays in troubleshooting"

    Reviewed
    "Many delays, poor communication, delays in troubleshooting"

    Reviewed Dec 10, 2018

    We selected United Solar Associates in November 2017. One of the criteria we were impressed by was that they projected the installation would occur on December 15, 2017, because we were planning on being away from January 15 - March 15, 2018. When our representative told us there were delays in the permitting, he promised us a firm installation date of March 19. More delays throughout the spring, and finally our system went live on May 11th.
    On August 8th, the system stopped working. We did not know it wasn't working until mid September. We called repeatedly over the next month, often having to call several times before a call was returned. Between September 28th and October 26th we had six separate service calls. When the system was finally repaired, we were told we would be reimbursed for the electricity bills we had to pay while the system was down. This has not happened.
    I do not recommend United Solar Associates.

    3 people found this helpful
  • "Very unfortunate experience"

    Reviewed Nov 03, 2018

    Many delays leading up to install (and poor communication about blown deadlines). Worst of all, we financed our home solar installation and replaced the section of roof where we installed. So, after completing the job, the solar company was paid by the financing firm for their work plus the cost of the roof repairs (the total amount financed). They were supposed to reimburse us for the roofing cost as we had already paid that out of pocket. Instead, United Solar hasn't reimbursed us for months. They promised to repay us, missed their deadline and didn't inform us that they couldn't meet their commitments. The business owner apologized promised to repay us and dictated a new deadline. That date came and went with no communication.

    We now need to resort to legal action simply to recoup funds that they acknowledge they owe us. Any firm that gives you their word, doesn't make good on it, and doesn't communicate that they can't meet their commitment is not one to do business with. This concerns me greatly going forward to think that a firm this unreliable (and, apparently, cash-strapped) is supposed to take responsibility for any maintenance issues that could come up with the installation. Stay away!

    2 people found this helpful

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Our goal is to find the best way to make solar work for our customers.

We use years of experience in the solar marketplace to lay out all the options available to our customers. From there, we work with each customer individually to figure out the best way to connect them with the benefits and incentives that make going solar a no-brainer!

We have worked hard to establish partnerships that allow us to offer many different financing solutions, including cash purchases, solar loans, and leasing!

Whether you have a quick question or would like to schedule a home visit, reach out to us and let us help you go solar!

  • Installation
  • Financing
  • Construction
  • Electrical Contracting
  • Solar Repair & Maintenance
  • Energy Efficiency
  • High Efficiency Hot Water
  • High Efficiency HVAC
  • Solar PV
  • Energy Storage

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Get a custom solar estimate for your home

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Established

2010

United Solar Associates Headquarters

376 Washington Street #104
Malden, MA
02148 United States

Local Offices (1)

  • 376 Washington St
    Malden, MA 02148

Workmanship Warranty

10 Years.

Covers: material defects, labor, performance guarantee, roofing penetrations, deficiency in workmanship, lost production hours, compliance with all laws and applicable codes as of the commission date.

20 and 25 year extended inverter warranty optional.

Affiliations

Family Business Association

Certifications

Mass Solar Loan Program-Certified Installer

Licenses

MA Master Electrician 20616-A
MA HIC: 184392
MA CSL: CSFA-104876
Other states upon request

States served by United Solar Associates

  • Connecticut CT ,
  • Maine ME ,
  • Massachusetts MA ,
  • New Hampshire NH