Goldin Solar

Goldin installed a new solar system with Tesla batteries as well as new roof, and did a good job. System worked well. Then roof started leaking, and Goldin fell apart. Clearly, they don’t know anything about customer service. They took a long time to respond and get someone out to stop the leak. Many phone calls went unreturned. Interior damage was done. Ultimately, I bought a tarp and covered the area myself. It has now been 5 months and they still have not repaired the damage. They don't return phone calls, and their scheduler Michael is downright rude. I truly wonder how they stay in business. I gave them 2 stars because the first part of what they did was good -- though the terrible post-install service should probably have earned them only one star. It was a mistake to trust them to do the roof -- they are in the solar business and they clearly don’t give a damn about roof problems, much less the damage caused by leaks. I would never do business with them again.

Great until you need to get a hold of them. No one answers calls, no one returns calls when you finally get through to someone, and their mailboxes are always full. No reply on emails, no response on FB messenger.. nothing. Avoid at all costs!

We started our solar process in March 2021. After interviewing several companies, we decided to go with Goldin Solar. The deciding factor in our decision was their engineer and sales representative, JEFF MOORE. Other companies sent out sales rep who were not quite knowledgeable, whereas Jeff knew the system in and out, patiently answered questions and even offered other energy saving advice. Without pressure, Jeff explained the type and size of system we would need and how the process would flow. It took a while once we signed the contract for installation to begin. Understandably; engineering, design, permitting, and limited supply caused most of the delay. Jeff and the team kept us informed along the way. Shortly after the equipment was delivered a team arrived led by young man named JEFFERSON to install everything. They did a superb job, and Jefferson‘s attention to detail was commendable. Each day they did their best to clean up after themselves and ensured we were satisfied with their progress. We have a wood tongue and groove vaulted ceiling in our kitchen. While placing a mount for the panels a hole was drilled through the wood ceiling. Not only did Jefferson ensure the hole was sufficiently patched to avoid leaks. He went to the extra effort of patching the inside ceiling with wood filler to match. It blends perfectly and is no longer visible. Jefferson really impressed us with his thoroughness and professionalism. The electricians, Jesus and Mack, did a good job connecting equipment and explaining the function of each of the different electrical of boxes. It was frustrating waiting for FPL to swap out the meter and authorize use of the solar system. However, once again, Jeff kept us informed which helped relieve some of our frustration with FPL. Our system has been operational since late 2021 with only a few hiccups. Those being; two inverters and one Tesla Powerwall going bad at different times. All were replaced under warranty. We used Goldin Solar’s web portal to report those failures. As a disabled veteran with some health and physical limitations, I rely on stable electrical power and was very concerned and anxious not having a fully operational solar system during hurricane season. Michael, there customer point of contact, helped track down warranty replacement parts and scheduled the parts installation as soon as possible. Though it was disappointing to have those items malfunction and wait for replacement parts, we still feel Goldin Solar did their best given the situation. I’ve spoken with some neighbors, who have systems from other companies and they’ve said their experience is less than positive. Once they’ve signed contracts. It’s hard to get a hold of the solar companies or if they need callbacks, it’s even harder to reach the company. Not the case with Goldin Solar. They do seem to have quite a backlog, but ultimately they follow through with taking care of their customers. I would and have strongly recommend them to anybody considering a solar system installation.

I have to say so far this company has more than delivered on their promise to fulfill their obligation as solar providers for me and my house. I'm heading into month 8 and am thrilled with the results thus far. In addition, company owner Daren Goldin and his staff (in particular Kathreen) have been available, receptive and informative all along the way. Goldin for the win!

Goldin did a great job! We decided to take advantage of the additional tax breaks provided when we needed to replace our roof. Our roofing company does not provider solar so we started the hunt to find a company we would be happy working with. We worked with 8 different providers, who all to their credit had a different and well thought out sales pitch. Goldin however was the only one to show up and be honest. Not over promise and not over sell anything. We knew what we wanted as we had done a ton of research so it wasn't a hard sell, we just needed to work with a provider we could by default trust. Their workmanship was unparalleled to some of the contractors we have used in South Florida. They were professional and on time. In spite of some miscommunications around financing, they worked to fix things and get us back on track as quickly as possible. Thanks Goldin!

After requesting several quotes for our solar project we finally decided to move forward with Goldin Solar. Before we moved forward we spoke directly with the owner Daren Goldin who answered our questions and concerns. We came across some issues with inspections but Melissa Bolton from the company made sure to take care of any concerns we had moving forward. She was available when we needed her and is a true asset to the company. She was truly genuine and empathetic to our situation. Some of the issues addressed during inspection were taken care of by their electricians Salko and Edwin who were very knowledgeable and were very quick to resolve what was needed so we could pass inspections and go solar. If you are thinking of going solar you should definitely give Goldin Solar the opporutiny to win your business.