Elevation - Profile & Reviews

The project is coming up on a year since it started with Elevation and they still can't seem to figure out how to install and/or turn on the system. Literally every time something was scheduled to be done at my home there was some kind of mistake made, mis-scheduling, or mis-communication. At this point I'm thinking of removing the panels myself and leaving them in the alley for them to deal with. Since they've upgraded my circuit box every time it rains we pop a fuse although I've told my point of contact no one has come out to check it.

I shopped 3 companies in Tucson (Net Zero, Technicians For Sustainability and Solar Solutions). I liked all of them, but as of Oct. 1, none of them could get me scheduled before the new year, thereby decreasing our Federal Rebate from 30% to 26%. The EnergySage website (also excellent) gave me the name of Elevation Solar (along with others.) They competitively bid our job, expedited our processing and we received 30 panels installed New Years Eve! They are professional and honest. I liked my inside sales manager the most. He is competent and can answer all my questions on warranties, energy conversion, grandfathering in rates with TEP, tile roof replacement, array efficiency, and HOA approval. Elevation is a solid choice.

We started the process through energysage, which I also recommend. Elevation contacted us through the third party service with a quote. The sales team was very helpful in understanding how the system works, what to expect, and an expected timeline. Things happened very quickly once the approval process was done. We've gone solar and love it.

I met with about 4 different companies, Elevation really stood out for me. Their sales team broke up the monotony of the process by taking an engineer first, salesman second approach. I did not feel pushed into the sale and I truly felt equipped with the best information possible to make my decision. Their equipment is top of the line and the warranties offered through Panasonic were the best in comparison to my other quotes. Their installation process was seamless and direct. I’m very pleased to have partnered with Elevation Solar.

I was looking in to getting solar and they were the second company(out of 18) I meet with. I didn't even want a consultation but that is the only way to find what solar panels they use. I told him I just to know what kind of panels and how big of a system I could get for 25k. He said "so your not getting solar today" and he got up and walked out. He was supposed to email me w quote and I had two phone conversation and he still never sent it over. Good panels, not good inverters, horrible customer service and don't know price cause they wasted an hour of my life and never even gave me one. I never got a straight answer about their ROC# the numbers are a run around of different peoples name, voided, suspended, cancelled license. Even if they had the best price I would go else where because of the SHADY roc# status.

From the beginning to the end, the representatives at Elevation Solar were in frequent communication about the many steps involved in getting our solar panels installed. I had the direct number for two different representatives who were knowledgeable about my project and answered all my questions. Would recommend Elevation to anyone!

This company truly exceeded my expectations. The entire process was so easy I didn’t have to do anything. Their customer service is excellent and provided constant communication at every step from the initial presentation until activation. The installation went smoothly and they use top of the line solar panels. Financing options are also very competitive. FIVE STARS all the way!

After registering on EnergySage, we were contacted by Jeff from Elevation. Talk about professional and patient! He answered every single question we had, as they came up, and was always in contact with us about next steps and expectations. He was extremely flexible with our changing needs (more panels, new design, etc.). Jeff provided multiple financing options and was kind, calm, and informative throughout the entire process.

PV Solar System is installed and operating fantastically. Went with EnergySage, Elevation Solar, and CleanEnergy CU. System is 31 Panasonic Panels with SolarEdge String Inverter rated at 10.23 kW DC which produces over 7.6 kW AC; this is actually above the estimate from the Dept. Of Energy NREL website for date/time and my location.

Please see my detailed review for Elevation Solar on Yelp! Thanks.

Glad I chose elevation. Everything went smoothly

We were told by 2 other well known solar companies that we could not finance our panels (buy) the panels thru their loan companies since we live in “condo type of home” and we don’t own our roof. We did not want to lease. We ran across Energy Sage and i told them our problem. Energy Sage said this was not an issue for them and had us approved to finance quickly even at a lower cost then the competitors. Energy Sage staff have been great to work with keeping us updated every step of the way with our solar project. We highly recommend Energy Sage for anyone looking into solar, no pressure, very helpful in explaining all the steps, etc. We highly recommended anyone looking to invest in solar to contact Energy Sage.

Jeff was a godsend for helping me walk thru the planning steps, he was patient as we weighed getting as close to covering my current power usage as well as helping cover the EV i had just purchased a few months earlier. We worked back and forth for over a month looking a best bang for the buck looking at different panels and inverters. Installation was smooth and there were no gotchas or hiccups once the final plan was decided on. I turned on my system just a few days ago and everything is working as desired. So I would like to say thank you to Jeff and the Solar Elevation crew.

They design a 10.56 KW- 32 panels on roof system and only a 7.56KW inverter. The contract did not have the size of the inverter on it. Now I know why they were lower then the other solar system quote. On their email to me quoted "10000H inverter is the appropriate for your solar system". It will cost you $2000 to upgrade. I'm trying to tell everyone with a solar system to check your solar system is design right. Might have to many panels or too small of an inverter.

After several quotes considerations I decided to go with Elevation Solar. Although they weren't the cheapest quote they do provide a more extensive/comprehensive maintenance/labor warranty than anyone else, which is very valuable for me, justified the difference in price and was the principal initial reason why I went with them. I couldn't be more happy with the professional customer service, support, and willingness to answer all my questions. I'd like to especially recognized Jeff Salas, his knowledge and way of explaining each and every little detail during the entire quote, design, and installation was superb. Much to my surprise, the entire process took way less than what I expected and as of today with my solar system is producing energy. Many thanks to the entire Elevation Solar team. Everyone including the installation team was great to work with, EXCELLENT JOB.

Jeff and the whole team did great job with top tier panels and equipment! That I specifically asked for - Did awesome job of making it easy to fill out APS app and other paperwork. Install team was the BEST- very professional , clean, respectful of the roof and property and timely- WELL WORTH THE $$- they deserve the highest recommendation .

We choose Elevation Solar because of the quality of the equipment and professional work staff. Beginning with our Sales Rep Jeff Salas who answered all of our questions. We were on a tight schedule and needed our system installed ASAP. Jeff informed us that the normal signup, install, inspection and start-up process takes from 8 to 10 weeks depending on variables such as HOA approval, City approval, and APS approval. Elevation was able to install our system from start to start-up in 6 weeks including delays from our HOA and APS. Our Customer Concierge, Levi Transtrum, was there to make sure the process kept moving and give us updates on a regular basis. Overall, we could not have expected the process to go any better. Thank you Elevation Solar!!

After choosing Elevation Solar, things progressed quickly. Jeff was able to find us a financing solution with which we were comfortable. Britteny kept me up to date on all that we should expect. The whole elevation team was awesome!
Danny, Marco, & the crew (sorry, I can't remember everyone's names) were quick and efficient with installation.
We did have a snag with one room not having power after they left. As it was late on a Friday night, I called the support team the next day. They returned my call later that afternoon, walked me through some troubleshooting steps, which did not work. The support team sent someone out on a Sunday to get us back up and running. I did wonder about this response time if my issue had been more serious. Thankfully, it was only one room.
As of right now, we are waiting for the final inspection by NV Energy. I am very happy with our choice and can't wait for it to be put to use!
To be continued.
Just an addendum to my review after a couple of months: Be aware that pigeons enjoy the shelter that solar panels provide. Elevation does provide pigeon guard services. To prevent a future call to have them install, it would have been great if it was brought to our attention before installation. But I'm still loving the solar panels. I just have to schedule pigeon guard installation around them now.

good experience...no pressure...good communication...shared knowledge and experience

Jeff Salas from elevation solar was great to work with. He did an awesome job in working with me and sizing the system perfectly so that I can every bit of savings. The best part of Jeff was that he didn’t try to upsell the system but customized it based on my needs. Happy to recommend Elevation solar.

I am hesitant to leave a review for a company we didn't end up choosing, but the misleading approach of the sales representative really turned us off of Elevation, and we wanted to share with others who might hear the same approach. We were very interested in Panasonic panels and our sales rep told us, "we're one of only three authorized installers in the metroplex, and if you choose an unauthorized installer it will void your warranty." This initially made us completely take several companies we met with out of the running, until I emailed Panasonic to check those claims and they told me that authorized dealers were able to offer an additional labor warranty, but that using other installers didn't void any of their other warranties. Maybe our rep meant to say that, but that isn't what he said, and if I can't trust a company I can't do business with them.

So far process has been a breeze. Jeff has been prompt and accessible though the planning stage. Everyone is super friendly. Best of all, very competitive on their pricing. Thanks elevation. You guys rock!

. After meeting with several solar salespeople, I met with Chad Howey from elevation solar. Chad gave a great presentation and was able to answer all my questions, including the technical ones. That's why I selected elevation solar. Everybody that I have dealt with at elevation solar has been very courteous and professional. Team Alex did all the installation, including the electrical panel, Very friendly and did a Great job, I would recommend anybody interested in solar to contact elevation solar sincerely Craig Hornbuckle

Awesome experience, clear & explicit information presented by super friendly professionals. Will definitely recommend Solar Pro to all. Happy to be doing business with them. Doug & Bridget are great!

Great service, answered all of my questions! Very smooth process, highly recommend company and representative!

This review will be updated for each process. I hope you enjoy each part and it helps with your decision.

Specs chosen:
Panasonic HIT 330W
SolarEdge battery ready inverter w/power optimizer

The Art of The Sale(02/27)
I went back and forth with many vendors from this site. All qualified and offering varying options. One key factor was the financing. You can always go to any financial institution to get financing, but I went with Elevation Solar because they offered the best financing with value. Please note, with the tax credit, it was easy to choose Elevation Solar (30%). Without the tax credit I would not have chosen it. The salesman that sold me was Jeff. He followed up promptly and came close to my price point. The first call is your introductory of the process, panels they think are the best fit, to what are the different options. Jeff was knowledgeable in the field and jump stated my research into the matters that arose. That is how I got to the conclusion specs of the above. The knowledge shared was greatly appreciated. The only negative is the tone of the conversation was a too persistent on making the sale. This was frustrating when I would be evaluating other offers. After some time, Jeff was able to offer the package deal with best financing, alright cost(better with tax credit), and top notch service throughout the process.

The Inspection(03/04):
Eddie came to do some measurements and take some pictures. It was quite cold day in Texas, bless him. Eddie took pictures of the attic and roof. Veggie he left, he explained that the pictures will be used to design and decide the amount of panels, position, and connecting to the breaker. The confusing part was the "amount of panels" I thought that was already understood. I'll wait to hear from the design team before judgement.

The Design Decision:
To be updated'

Overall:
I'm happy with my services so far. Hope to see the same through the entire process.

Excellent folks, explained everything to have me understand the system I need. I'm excited to finally get solar on my home n drop the electric company.

Everything was explained in detail, and the review of the property was thorough, and Doug was very very friendly

Elevation solar was the first company to submit a quote via Energysage.com, and their representative effectively answered all my questions, quickly. We ended up selecting a different installer that we found locally, but Elevation Solar was a quick second place, and I wouldn't have had any reservations about using them.

The Elevation team answered all my questions and walked me through the entire process. They offered the best panels on the market and looked for every rebate available

We are collecting bids from various vendors for a solar install and I thought I'd plug Elevation Solar and outline how well the first stage of the process is going. So far the sales rep Dane Thomas has been patient, provided timely responses to various questions and offered various iterations of possible solar configurations. We expect to pick a vendor in the next few weeks and Elevation Solar is right there in the running. If your roof looks like mine (facing South or West), they should all have solar on them. Did you know that the sun delivers more energy to Earth in one hour than humanity consumes over the course of a year. Why aren't we putting solar on every roof top? I'll update more as we progress.

Douglas and Bridgette have been great so far, very informative and helpful

Elevation Solar installed solar panels at my house on August 6, 2018 and I am very satisfied with the entire experience. The entire process was smooth from initial conversations to final installation. I worked with Andrew Garcia, the salesman, who was very professional, knowledgeable, enthusiastic and patient when answering my questions regarding the processes and solar panel type involved. Due to my busy work schedule it took time for me to get the contract signed but Andrew never pressured me to hurry up. He was always polite when dealing with me. He provided me with a detailed proposal, which I found very useful when deciding to go with solar, and in choosing this company over others. I researched solar panels and ensured what I was getting was quality solar panels that was backed by a good warranty and service after installation. It also helped tremendously that good financing was available which the other solar companies I considered did not have. The majority of the time was spent obtaining the required permits but once the permits were in place, the process of installation was very smooth - the entire system was installed in one day, and we were able to switch on our solar pretty soon after that. The best part of the solar panel installation was none of the wires are visible from the outside, everything was neatly tucked under the panels and the panels themselves look like a series of skylights. There was also the option of painting the metal tubes to match the color of my roof. The solar panel installers were professional, friendly, courteous, enthusiastic and careful not to damage any of my property. To minimize energy lost, additional insulation was also installed in my attic by HeatBusters which other solar companies I checked did not offer. HeatBusters were friendly, quick and professional. Right after the attic insulation installation I noticed how much cooler my house was during the summer and warmer during winter. It’s now been 4 months since the system was turned on - I have seen a noticeable reduction in my electricity bill, with the last bill without a charge other than the $8.95 CPS Energy, electric company, connection and surplus electricity storage fee as I have enough electricity produced by the panels. CPS Energy gave me a rebate that was used as the down payment for the solar panel system loan and I am getting a considerable tax credit this year for going solar. Overall, I am very happy with the entire installation process and with going solar and wished I had done it sooner. I would definitely recommend Elevation Solar to anyone for solar installation.

Elevation Solar did a great job for me from purchase to installation. Elevation Solar installed a higher quality solar system at a lower price compared to offers we had from other solar companies. The installers arrived on time, were very friendly and answered any questions we had. My system was installed in one day and looks great. I would highly recommend this company to anyone looking for a solar system for their house.

Eric provided exactly what we were looking for when we began looking into adding solar energy to our home. Others were very pushy, wanting immediate responses while providing confusing and mostly untrue data. Eric presented elevation solars product very professionally, stating easily understood facts backed by evidence. He did not push his product on us but helped us understand the benefits and costs. I really appreciated his honesty and would highly recommend him to anyone.

My wife and I just signed up to have Elevation Solar install a solar system on our new home. Eric Kuster, our sales rep, has been an honest breath of fresh air to work with. He has done a great job answering our questions and working to get us the best system with the best components for the best price. Elevation builds there systems around demand pricing, which is a great approach, however in our case we decided we did not want some of the details that goes along with that. Eric did not hesitate to provide us with the proposal that we desired for the best price we could find. This is just the beginning and we are excited for what's to come. Great job Elevation on your sales approach and great job on your hiring of Eric.

I met with Erik Kuster and I have to say I was surprised how clean and professional he was. Erick took his time to completely explain how the entire system works, the ups and downs, was very honest and polite.

Ariel was my rep. for my solar, and I couldn't be any happier. Very thorough and explained everything. I highly recommend them for whoever is looking into getting solar for their home.

Very smooth process thus far. Eric came on the day arranged on time and did a wonderful job despite not having a charged up computer and wonky foot (injured while going above and beyond with customer service). Even without his computer he came very close to what the numbers ended up being after he had a chance to complete the spreadsheet at home. I was approved that day and it went pretty swiftly. Excited to have the panels installed and start being more efficient with my energy!

The process was very thorough and informative, very detailed breakdown of the process and associated cost.

We decided to look into solar options. One of the companies that contacted us was Elevation Solar. At this stage we were only interested in finding out costs, types of panels, warranties, etc. We were asked to provide the last 12 months of our electric bills. We were scheduled for a home visit with Ariel Ortiz. Because of a conflict, Ariel had called us the day before our visit requesting a phone consultation as opposed to a home visit. This was fine with us. Ariel called us the next day at the appointed time. Prior to his call, Ariel had emailed us a project proposal with a lot of helpful information. He was very thorough going over our options and explaining the different types of panels, how solar worked, pricing, financing, discounts, the federal government and state discounts, etc. At no time did he ask us to make a decision or pressure us into buying or committing to anything. We were very pleased with his presentation and explanations of everything. He gave us his cell phone number so we could text him with any further questions and scheduled another phone conference the following day. I had text him earlier in the day with some questions and he responded immediately. After much discussion, we signed with Elevation Solar. Ariel sent us documents to review and sign to start the process. In reviewing the documents, we had a few more questions. We text him and he immediately responded. We can't say enough about the professionalism he extended to us.

I have been recently worked with Ari, I contacted him after seeing he was a preferred SRP installer. So far it has been a great experience. Next steps have been scheduled, so lets see how that goes. I will not give stars on quality until I see the finished project.

Had a great presentation with Elevation Solar. Met with Doug. He answered all my questions. Looking forward to my new solar system.

I was referred to Elevation Solar from a friend that had very positive remarks about them. My Sales Consultant, Andrew Garcia, was very professional from start to finish. He took his time to thoroughly explain any and all questions I had. He quickly responded to text or e-mails as well. He ensured I was receiving the best overall option and best price for my budget! I strongly recommended him to friends and family also interested in going solar.

Ari Ortiz is a excellent consultant from Elevation who professionally provided me a very detail information of Solar that made me believe that Solar is a better choice to help environment, lower electrical bill. Good job Ari.

Eric Kuster has an easy going and likeable manner to him. We are novices when it comes to solar systems, and had to start the process from scratch. We had appointments with three solar companies prior to Eric's visit, and I can tell you that the claims, and the prices were widely varied. Eric spent two long visits with us and straightened the process out. He is an outstanding representative for your company. Ed Brodie Judge(Ret.)

Adam has been the pillar of good service. We are exciting about starting our new project

My family and I just made the move to Arizona within the past few months. Our energy bill was a lot higher than what we were used to living in other states. Switching to solar was a great opportunity for us to save some money and utilize a clean energy source. Elevation Solar provided an awesome breakdown of their products and services that made it easy to understand what they could do for us. Based on the system that will be installed in the coming weeks, my energy bill will be reduced by half! Looking forward to making the switch and encourage others to explore their options as well.

Chose Elevation Solar over Sun Run because of the Panasonic panels and the labor and shipping warranty offered exclusively for Elevation through the manufacturer. Dru was informative and attentive throughout the whole consultation.

Doug from Elevation Solar was and excellent consultant. Provided me the answers to all my questions. Doug is always available when I call. I enjoy doing business with Doug and Elevation Solar.

I have known Doug for a while and was surprised to find that he was working for a solar company, as I have been contemplating solar for years. The cost is much lower than I ever thought it would be, and wish I had done this years ago.

Doug was very professional and gave me all the information that I asked for.....

So blessed to have an appointnent on Sunday, as that is my only day off. They explained how solar works and showed a professional proposal outlining what we could expect to save. He then emailed it to me! The price was less than my current electric bill and I am generating more than I need, because of the spa that is being installed. Love my LG system.

Doug and Brigitte of Elevation Solar answered our questions knowledgeably and directly. When we posed questions that they did not have an immediate answer for, Doug took the time to research the subject on the internet, while the staff at Elevation Solar prepared the quotes for the system in which we were interested. After we “built” the system, Doug helped us fill out the necessary online paperwork to start the process of purchasing, financing, and getting the required approvals from the electric company and the city. We are looking forward to the installation of the solar system!

I highly recommend Jordan and Elevation Solar. After checking with several solar companies, we decided to go with Elevation due to the professionalism of Nathan and Jordan. Jordan took the time to sit down with us and explain all the benefits of going solar in a way that made it easy to understand for us and helped us see how much money would would be saving in the long run. Very pleasant experience with no high pressure sales tactics.

We worked with Jordan on getting a proposal for solar on our house. Jordan was very knowledgeable not only on their products but other systems available. He also very knowledgeable on SRP electrical rate plans both advantages and disadvantages. We felt comfortable with the presentation and thoroughness of information. Follow through was no pressure.

We were referred to Elevation Solar after meeting with a competing solar company. The Sales Representative was able to answer our questions more thoroughly and more clearly than the first company. We also sat down and compared the true cost of the unit vs the competing company and found Elevation Solar was not only more thorough but also offered a better price. We are excited to proceed with our solar installation.

I never thought I could get solar for such an affordable price! The team at elevation was able to tell me exactly what my home needed to be modern and energy efficient. This is one update that will not change with fads that come and go. Thanks!

Elevation Solar was awesome! They were super fast in working with SRP and the city to get all of the approvals done. The installation crew was super knowledgeable and walked me through what they were doing and how the layout would be. They were professional and cleaned up everything after themselves. They ran into some complications on our type of roof but that didn’t stop them. They finished everything the same day. I am now producing more than expected and saving money!

If you are looking to buy solar for your home, do yourself a favor and use Elevation Solar. I just recently sold a home with a system I was very happy with and already have the process started to put solar on my new home. I always said I would work with them again and I am doing exactly that.

I have just signed the contract. I feel that Dru Benn made an excellent presentation. Pricing seemed honest and strait forward from the first and was lower than the competition. He explained everything to my satisfaction. I am looking forward to the instillation of the panels and will review that later.