Energy Service Partners

Last year a salesman came to my door and sold me on a solar system for my home, I recently purchased an electric truck so I loved the idea of solar to save money on electricity. He looked at my bill and said I needed a (16) 7.04Kwh panels system. He said it would be more than enough to cover my energy needs. 16x7= 112Kwh a day. Now I understand that is in perfect conditions but the best day I have had over the entire year is 40kwh. 112Kwh x 364 (days in a year)= 40,880. Again I understand in perfect conditions. Last year I produced 10,000Kwh which is 25% of what my system should be able to produce. I live in Southern California where is is almost always sunny. When I called to see if something was wrong with my system I was told it is working perfectly and that in my contract that they only guarentteed 10,000Kwh a year. So my fault for missing that in the contract but I am letting everyone know you will not get near what you are paying for. At this point I am paying $260 a month for 20 years and I'm producing a value of 10,000x$0.25 =$2,500 so I'm paying more than what I'm producing. It's going to take me 20 years to actually save any money.

ESP knowingly sold me a system that was half of my annual kilowatt consumption which is a $400 finance bill for 20 years and in August 2024, my SCE electric bill was $320. This company and it's owner are corporate criminals. No one signs up for solar to pay double for their electric bills. If I had no solar finance bill I would be pay substantially less ESP is a disreputable company who used a unlicensed sales representative who got a referral commission. ESP took two years of my SCE electrical and knew my annual kilowatt consumption, yet they gave me a system that produces half of my annual kilowatt consumption. Why? Because these crooks ignored the laws of physics. You see, I have an oversized skylight on my back roof which logistically prevents the necessary amount of panels to be effective. So ESP decided to put 12 ineffective solar panels on my front roof. My neighbor two doors down has half of my panels, however she has no skylight on her back roof, so her system produces energy credits for the winter months while mine costs me a $320 SCE bill in August which is highway robbery

Raymond Kinjo 11 reviews 2 weeks ago NEW Why are the Yelp reviews so terrible but the google reviews so different? I am having an extremely negative experience with ESP and I question whether … More 1 Energy Service Partners (Owner) a month ago Raymond, we're sorry you've encountered issues on your project and we assure you it is not the norm for our standards of operation. We have been in communication with you consistently since you first reported the issues, and we are sorry that we have yet to reach a satisfactory resolution, but we already have you on the schedule for our technician team first thing next week. Our Yelp reviews in no way represent the experience of the majority of our customers, but due to their platform utilizing an aggressive review suppression algorithm, we do not engage with them as a business policy. We look forward to resolving your concerns ASAP and definitely want to make it right, please expect to hear from our warranty manager shortly. Erin Daniels 2 reviews a month ago My ESP (Energy Service Partners) representative explained everything very well, answered all of my questions quickly and thoroughly, and maintained great communication throughout the installation process, which is progressing surprisingly … More Energy Service Partners (Owner) a month ago Erin, you just made our day, maybe even our whole month! Thank you for your incredibly kind words about our people and processes. We're proud of the hard work we put in and the recognition you gave us makes it all worth it. We're honored that we could be of service! Judy Frost 5 reviews a month ago My experience with ESP is AWESOME! From the start of installation to tying into SCE was only 20 days! I realize my timing was during a slow time when slots were available but it couldn’t have been better. The install went smoothly … More Energy Service Partners (Owner) a month ago We're delighted to hear about your smooth experience with us Erin! We hope to repeat it many more times for more awesome customers like you. People also ask How long has ESP Solar been in business? Feedback SolarReviews https://www.solarreviews.com › en... Energy Service Partners (ESP) reviews Mar 16, 2024 — They were sloppy, mismanaged, and unresponsive, and consistently blamed SDGE and outside contractors for their own failures. I had to be my own ... 2.7 (137) Better Business Bureau https://www.bbb.org › ... › ESP ESP | Complaints | Better Business Bureau® Profile NV Energy has informed me that my production has decrease by about 70% over the last year. I have contacted ESP (Energy Service Providers) about the issue. Better Business Bureau https://www.bbb.org › ... › ESP ESP | Reviews | Better Business Bureau® Profile This company has terrible customer support and does not care about their customers whatsoever. All they care about is making the sale, collecting the money, and ... EnergySage https://www.energysage.com › ene... 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SCAM! @joinesp1 I’m going to own you b4 I pay off this solar scam. 1392/12 = 1,158.5 (production I was GUARANTEED) 716.22 x 12 = 8,594.64 (my monthly avg usage accord to ) $120 avg smud + #285(solar) = $405/mo.

My solar project started in March 2022. I was told my project would be completed by Sep 2022. It is now almost November 2023, 19 months later, and I am still waiting for ESP to finish the project and fix basic mistakes. Throughout the process I experienced the following: - Two project coordinators left and/or were fired - Every single representative I worked with was unresponsive - Deadlines and promised updates were consistently missed - Scheduled work was cancelled without notice or explanation - Applications and permits were filed with basic errors, if at all. - Sloppy work leading to more delays - ESP consistently blamed SDGE and outside contractors for their own mistakes - ESP consistently failed any follow through to investigate and fix issues. I had to spend hours each month over 19 months doing their job for them. My solar was FINALLY turned on last week, only for me to discover that ESP failed to file the right paperwork for net metering aggregation. The panels are supposed to power two houses, buy currently only power one. So 19 months later and I am at least receiving some of the benefit of solar, but my project is still incomplete. But at every single step of the process ESP managed to screw up. They were sloppy, unresponsive, consistently blamed SDGE and outside contractors for their own failures. I had to be my own staunch advocate to get ANYONE at this company to take any action at all. Do not make the same mistake I did, look elsewhere for your solar project

Said it's my fault because I did not check on them. Pay 38 k. Now they said I need to pay 600 dollars for a new part......terrible company