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Energy Service Partners - Profile & Reviews

By providing unbeatable customer service, cycle times, and craftsmanship, we protect your business’ reputation and make sure you’ll be thriving for years to come. We handle everything from initial design and engineering to city inspections and installation.

We create an incredible experience that gives your customers every reason to recommend you to their community. Get in touch with us for installations in Nevada and California.

11 reviews

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  • "Beware of door to door solar salesmen"

    Reviewed
    Updated
    "Beware of door to door solar salesmen"

    Reviewed Aug 16, 2022
    Updated Aug 16, 2022

    It started March 2021 with the unregistered door-to-door salesman...we should have slammed the door in his face. To make a long story short... a very bad experience. Deceitful, unresponsive, subpar company. We end up paying double this past year..paying for useless solar and pg&e bills too! Contacted them over 60 times. The salesman disappeared as soon as he was paid. We finally got a supervisor who said.."our system is working as expected." I said "As expected for whom? The salesman said our pg&e bills wouldn't be more than $10 a month." Supervisor Scott S. replied "that salesman wasn't an employee of ESP. We are NOT responsible for any promises he made to you." WOW!! Unreal! We put complaints to the Contractors State License Board, BBB, FTC, Attorney General, Center for Accountability..and more. We are on the hook for $31,000. Or $45,000 if you count finance charges by their partner in crime Sunlight Financial. We have a lien on our home, and a solar system that doesn't work. We are two Seniors on a fixed income who don't know much about solar. The perfect prey these predators hunt down. The biggest financial mistake we ever made is letting that salesman in.

    Clinton Ehrlich
    Supplier
    Response from Energy Service Partners
    Responded Aug 16, 2022
    Response from Energy Service Partners
    Responded Aug 16, 2022

    We're sorry for any misunderstanding, but the solar panels are producing as expected per the original design in the contract. If you are using more power than the solar panels can produce, you will still receive a utility bill. We're sorry you feel this way about the overall process. We do not employ salespeople, as we are just the installer, but our ESP employees always do their best to set proper expectations at the outset and at every step of the project. A member of our management team has already reached out to you regarding this situation and your other concerns.

  • "Hire at your own risk!"

    Reviewed Aug 02, 2022

    Solar panels installed. Haven’t heard from them since.
    They asked for a review before the job was finished. Extremely disappointed!

    Clinton Ehrlich
    Supplier
    Response from Energy Service Partners
    Responded Aug 03, 2022
    Response from Energy Service Partners
    Responded Aug 03, 2022

    Hi, we apologize if there's been any miscommunications or lack of response. We're happy to resolve your concerns if you reach out to our support team with your project details via one of the options listed on www.joinesp.com/support and we'll get you taken care of ASAP.

  • "TERRIBLE COMMUNICATION"

    Reviewed Jul 25, 2022

    ESP - Energy Service Partners:

    TERRIBLE COMMUNICATION
    Emails, Texts and they take days
    To return your voice mails.

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Established by experts with more than 25 years of experience, we’re proud to be the loyal ally your sales organization needs. We used the word “Partners” in our name because we’re committed to doing our part and making your business successful. Always aware of the importance of the customer experience and quality installation, we cover every step and make sure your customers are pleased.

  • Installation
  • Roofing
  • Solar Repair & Maintenance

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Established

2015

Energy Service Partners Headquarters

970 W 190th St #302
Torrance, CA
90502 United States

Workmanship Warranty

25 years

Licenses

California CSLB #619149

States served by Energy Service Partners

  • California CA

Languages spoken by Energy Service Partners

English, Spanish