I worked with MN Solar in late 2020 to install at 12.35kW system on my roof in Minneapolis. I did A LOT of research in choosing a solar company and went with MN Solar because they have deep expertise in solar installations on properties like mine, they have totally amazing customer engagement, and are a local solar company with a community focus.
MN Solar's pricing was totally transparent and very competitive with other developers I contacted. What really made the difference for me through was the company's willingness to hop on the phone with me multiple times to answer all kinds of questions as I was comparing quotes. Everyone I spoke with knew the ins and outs of solar development. There was no 'referring me to another rep'--everyone there knew everything!
In the lead up to the install, MN Solar connected me on their Basecamp platform. This was really cool because it was the communication platform all the crew and office staff used too. There was 100% transparency on how things were going throughout the application, installation, and interconnection process. This is so important because the solar install process involves so much work pulling permits, working with equipment providers, crews, and the utility. Being able to see *every single document* on Basecamp and each step of the process laid out plainly and then get checked off gave me the confidence that MN Solar was working in my interests the entire time. It was also super easy to communicate with the staff during the whole process on Basecamp--they would always return my messages within minutes.
During the actual install, the crew was professional and efficient. The crew members were happy to chat and answer questions too. At the beginning of the install, I chatted with the crew manager about how exactly they were planning on installing the panels and we figured out together that we could even squeeze in one more panel. It was so easy to just decide on the spot to do this because he had the expertise to know the steps involved (he knew there was inventory, he knew that we'd need to update the interconnection agreement, and that it wouldn't add any additional labor costs).
The final install is gorgeous and I'm super happy with the aesthetics and the performance of the system. MN Solar includes real-time tracking with SolarEdge and it's really fun to track my production in real time.
Overall, it was really a fantastic experience working with MN Solar. They are a local company that cares about the community. They really value their customers and I never felt like I was getting the runaround at any point. MN Solar is also a woman owned and managed company and focuses only on sub-40kW installs in the Twin Cities area. I know that if I ever have any issues, they'll have my back.
I've already started referring friends their way--even my boss (now there's an endorsement!)