Puget Sound Solar

I did a lot of research on solar and chose Puget Sound Solar. I enjoyed reading the bios on the staff and felt like I understood them and their business model before I called. When I did call, they answered my questions thoughtfully. They spent time on phone and video meetings to go over options, installation details, and general concerns. I appreciated that they did not push but kept me informed of their work load so I could make the best decision for my needs. Solar is an investment and not inexpensive, so having different options from types of solar panels to the number of solar panels with varying costs was helpful.

The decision to go solar was quick for me. Picking the right company took longer. Thankfully, I found Puget Sound Solar - a local company with a strong reputation. Every person on their team was great to work with. You could tell they cared about what they were doing and wanted to do it well. They took the time necessary to get everything right. Communication was timely, friendly, and honest. The quality of the installation was high. They didn't cut corners. I have a lot of confidence about working with this company for any support I may need over the lifetime of the equipment.

I requested quotes from 3 different companies for the system on my small 3BR/1 story home in Burien, WA. PSS responded immediately and scheduled a time to discuss my needs. After supplying the requested copy of my electric bill, they presented 3 options for my site. I heard from 1 other company, who priced themselves out of my budget, and never heard from the 3rd. I was familiar with PSS's longstanding reputation as a solar provider in the Seattle area, so they won my business. The team showed up on the install date and had everything installed in half a day. Any questions I had were promptly answered and I remain a satisfied customer to this day. I even brought them back to upgrade my system with additional panels when my budget permitted. The use of micro-inverters made the additional panels easy to integrate into my existing system.

From the beginning of the process of first discussion to completion, the team at Puget Sound Solar gets 5 stars. They are professional, knowledgeable, courteous and friendly. The job was completed in one day on the day scheduled. Communication was easy and timely. This is a great team of people.

The Puget Sound Solar team approached my entire project with shock and awe. For their initial estimate, they sent two experienced professionals to talk about my project and address any questions. They took some pictures and said they'd send me some proposals to review. As I reviewed the proposals and asked them more questions, they happily made modifications to come up with a solution that addressed all of our concerns. Our house now has several gas appliances that we want to transition to electric and we wanted to build a system that accommodated that future use. Their installation crew was friendly, courteous, and enthusiastic. They enjoyed working together and you could tell how it played out in their teamwork and professionalism. I had a ton of questions for the guys on the roof and the electrician on the ground. Everyone took time to listen carefully and answer thoughtfully. When it came time for inspection, they kept me appraised of every status change and pushed the inspectors to get it done as quickly as possible. After it was all over, they sent me some drone footage and a timelapse of their installation. I've been monitoring my installation almost every day since then and have been so pleased with how great everything works.