Solar O&M Provider
We are the local solar company for Columbia, SC. We also come from a family who has a background in solar for 20 years in California.
This company was subcontracted to install my solar. They started the project in October of 2018 and completely screwed it up. Thecompany I bought my solar from has finally found someone else to come and clean up their mess. $2500 he replace my siding and another $5000 to fix mistakes to installation. It has been over a year and my solar is still not running. Just an AWFUL experience. I wish zero stars was an option.
These guys quoted us on solar and in the contract said install would happen in 30 days. We were actually scheduled for day 100. The night before the installer showed up and no solar panels were present. Turns out Solar Chief had lied everyone we had ever met didn't actually work for them. The only people who actually do work for Solar Chief Karl Wiant and family wouldn't answer the phones. Even when we got our lender involved we still have never heard from Solar Chief. We are anticipating having to work with police and go after them for fraud at this point.
Solar Chief advertises online and on local radio that: “ALL THE PANELS WE INSTALL ARE AMERICAN-MADE.”
The panels they have installed on my property are labeled: “MADE IN KOREA.”
No notice of these panels being foreign made was given prior to installation.
Radio commercials were running on WZMJ 93.1 FM the first quarter of 2019, during the time I was deciding on purchasing solar energy equipment, and was a factor in my decision.
The contract was signed 03/18/2019, initial installation work started 05/01/2019. The system installation is not complete as of 09/17/2019.
On first review, phraseology in the company’s contract leads consumers to expect the start of the installation to happen within a month, and the completion of the project 7 days after the initial start. Upon closer reexamination that is not true and extensive provisions allow for lengthy delays.
The company rarely answers telephone calls to any of the listed telephone numbers. Numerous attempts to contact the company, by telephone and Email, receive no reply, nor do they provide any communication as to when their installers will arrive on the customer’s property.
Solar Chief has received so many bad reviews that they have removed the REVIEW section from their Facebook page. Not wanting to allow future customer to read what previous customer think of their work.
9/24/19 I got word they are declaring Bankruptcy, Good bye and Good Riddance, I'll file my claim with the bankruptcy court.
Mr. Matt Winter of Solar Chief looked very professional. Did walk through the process involved and shared is views on different panels. Solar Chief quote was straight to the point without any frills involved. Mr. Winter was knowledgeable on the subject and was very genuine in their approach with the customer like me. Quite impressed with their way of responding to the queries of the customer and I believe it is a great company to work with. Thanks a lot for your time and helping me to understand the solar panels.
We had a company come in and quote us for solar using Panasonic panels. We really liked what they had to say, but we wanted to get a second opinion. So we called Solar Chief. They came in and spoke with us about the Panasonic Panels. We were informed that we went with the other company who was not certified by Panasonic we would have only gotten a 10 year warranty instead of a 25 year warranty for having a Panasonic certified company install them for us. Not only did Solar Chief come in and save our warranty, they were cheaper on price then the other guys from the first time they walked in the door. The system was just turned on last week and looks great. I would highly recommend Solar Chief to anyone.
The team that installed my solar was very professional. Trip was the main guy that was in charge of my install. Him and his crew did an excellent job. I will definitely recommend Solar Chief to my neighbors.
They came and installed my panels and batteries. Made my electric bill disappear. LOVE IT!
Solar Chief installed my system in October. The install went very smoothly but a problem was encountered the very next day. The monitoring showed a problem with one of the panels. Solar Chief noticed it before me and called me to ask when they could meet me at my house to correct it. Their guys came out and fixed the connection problem behind the one panel and I was back online.
The crew was very friendly and I would definitely recommend them to anybody looking to install solar.
Eric was GREAT!!! He was very informative and helped us get exactly what we needed. We just received our first power bill after going solar and it was $0.00!!!
Called with a litany of questions and concerns about my house and dumping Duke Progress. Ladies in the office walked me through all the steps! They made me feel very comfortable and calmed my nerves. Will be referring the whole neighborhood.
Owner came out personally to see our lake property.
They helped with our HOA requirements and talked us through all of the financing options.
Installers we very polite and friendly. Finished attic insulation and roof in a day and a half. Very pleased — 5 stars!!
Started with a ground mount at my home, now we’re looking to install at my business too! Very receptive and accommodating! Would definitely recommend to friends and family! No more power bills! Thanks SolarChief!
Responded to my quote request quickly, called me the next day and finished my home inspection by the end of the week. They were straight forward with lots of equipments options. Panels look great. Can’t wait to soak up the Michigan sun!
I had a wonderful experience with Solar Chief. Their staff was very attentive and knowledgeable. My system was installed and up and running in no time, and my energy bill is now practically nonexistent!
Karl and his team provided such great service with the best price and then fast installation. it helped lower my electricity costs and i couldn't be happier
This whole experience with the company has just been a nightmare, every step along the way dealing with Solar Chief has brought us only aggravation. My husband and I regret signing that contract.
It has been almost 3 months since we had the solar panels installed (which took them about two weeks to do so and a month after the date they were supposed to be on our roof) we still don’t have a working system. First it was the system not having a working control panel, it took about a month to have that fixed. A long and painful “communication “, if I can call it like that.
After a day of having a working solar panel system it was shut down by an unknown person. Solar chief said it was Santer Cooper... since that answer We have been trying to contact the technician, the representative and even the owner himself. No luck. No one has helped us for 10 days. I am desperate. We spent $50000 on this and we still have to pay electricity bill.
One advice, stay away and run away from Solar chief company. I wish I can turn the time back!!!
It is the most unorganized and unprofessional company I have ever seen. They will never return a phone call. I have personnally been lied to more than once. We have waited months for the system to be repaired when it’s not working properly. When they finally come out at least they correctly fix the issue. I love having solar, but should have never used Solar Chief.
I would recommend Solar Chief to anyone looking to go solar. They were able to get rid of my power bill. I pay $0.00 to SCE&G just like they promised. I am glad I made the right decision to go solar with Solar Chief.
poor crafstmanship,poor customer service,owners are sketchy,company works off cell phone&doesn't return calls,also company is more expensive than most
These guys really know their stuff! Easy to work with, install was done quickly, and I am already happy with the results. Not to mention, they are local if you are in South Carolina!