I initially spoke with Jeremiah, via telephone representing Solar Gain Inc. This was to compare quotes with the 15 other companies I previously obtained quotes from. After speaking with Jeremiah, he arrived at my home, on time as agreed. He also utilized a "quad copter" with a video downlink to obtain aerial footage of my home. Out of the other 15 quotes I received, no other company came as prepared as Jeremiah. After conducting business checks, Better Business Bereu checks, responding to their office to meet other employees and view their business, I elected to entertain his contract. Jeremiah was always punctual when returning my calls! Nevertheless, after reviewing all of the aforementioned information, I was unable to reveal anything negative about Solar Gain Inc.
I decided to sign the contract with Solar Gain Inc after the extensive review.
I had numerous on site appointments with Solar Gain Inc.. It should be noted that they were punctual and contacted me prior to the appointment if there was a minor delay. As the install began, I noted the employees were humble and respectful, often addressing me as "sir." The install was completed in a CLEAN manner, rising questions from surrounding neighbors. The inverter was installed inside of my garage to protect it from the elements. The panels are flush mounted on a tile roof at 18 degrees. Overall, I was incredibly impressed with the overall service, interaction with the employees and the final product. After the install was completed, a inspection was requested through our town. The inspector arrived and complemented on the cleanliness of the install, including "service loops" at all connections. My install passed the first inspection with the town. Next, they scheduled the local power to inspect the install. I was baffled when I returned home from work three days after the town inspection and a green tag was on my door from the power company. It informed me that my photovoltaic system was operational with meters in place. Next I powered the system up and was immediately operational.
After viewing installs and reading reviews from other LARGER and SMALLER companies (I will not specify to save embarrassment), I was exhilarated with my overall experience!
This review was completed voluntarily without compensation.
If you wish to have great communication, immediate returned telephone calls, a clean installation, humble and respectful employees arriving at your home, immediate results from your photovoltaic system, I would recommend Solar Gain Inc (Tucson, AZ completed my install) without hesitation. I was in NO WAY regretful of hiring Solar Gain Inc to complete my installation.
Respectfully submitted, Greg B.