PlugPV - Profile & Reviews

I have wanted solar for a long time and I am extremely happy to have worked with PlugPV. Excellent customer service! From contracting through the approval process to installation was the smoothest experience I have ever had working with a contractor. The project team was excellent. They performed as stated and the communication was above and beyond expectations. A special thank you to Andrew for making this transaction seamless. I highly recommend working with Andrew Kane at PlugPV if you are looking for a great job and customer experience.

Jarred is a true professional and goes above and beyond to make sure there is no
Miscommunication and all the questions are answered(how much power house needs by analyzing your bill, checking with town to get the necessary permits, coordinating with his team to see if house is a good fit for solar by measuring the expected location of solar, estimating cost/federal/state tax credits, been flexible to your needs and what you can afford . Didn’t expect any solar companies in Binghamton- and there are none but he is your personal guide from PlugPV(solar company located in Albany).

we have had our solar panels for 3 years now, its absolutely wonderful. we had a great experience from the first meeting with our representative Roger Weisman to the people in the office and to the installers.
we have no complaints at all and the savings on our electric bill is awesome.
we would highly recommend them if you are looking for a company to do your solar project.

We had a small problem with the placement of the boxes the panels feed into on the front of our house. We brought it to their attention and immediately they moved them to exactly where we wanted them with no questions asked. They were very accommodating I would highly recommend PlugPV for your solar needs. And on top of all that our salesman was with us from the beginning to the last installation of the final panel. He really helped make the whole process smooth. Thanks Glenn.

Ben (sales), Nick (oversight), Chuck (installation)- the Plug PV team was excellent. We installed the solar panels on a sheep shed we built: we collaborated with the Plug PV team seamlessly, then the install went perfectly. The commercial options - more than one way to arrange to finance the purchase - was head and shoulders better than the competitors.

PlugPV did a great job, good communication, responsive, on time, on budget, excellent follow up.

PlugPV staff & crew were responsive and patient explaining various aspects of the project during contract development, implementation planning, and installation. Aside from a few months between signing the contract and scheduling the install, communication was very good. Contract and plans were in good order and installation was done with care and accorded with specific preferences. Coordination with local permitting and the utility went smoothly.

PlugPV is excellent and does speedy, high quality work. Very responsive. We have worked with them before and will again if we get the chance.

They were professional, flexible and capable. I have no qualms about recommending them.

Our job was done in December 2020. PlugPV was by far the best quote we received. Other quotes had, what I felt were mismatched equipment: higher rated panels with individual inverters that could not handle the panel max production. That was not the case with PlugPV. After selecting them, Ben R., the project manager, did a great job keeping us informed on the progress of permits and state applications. He was a pleasure to work with. When we had an issue with one panel (the subcontractors had not connected it properly). PlugPV was very responsive to the issue and resolved it, no hassle, in a timely manner. There are few experiences with home projects, that I can rate as highly as my experience with PlugPV, and I can recommend them without reservation.

Very happy with my experience through Plug PV. My wife and I were interested in the idea of solar before meeting with a door to door rep, when we made a non-committal appointment to learn more. Ben Potiker was super informative and helped answer all of our questions in just a short information session. The entire process was smooth, and installation took less than a day on our roof. We're excited to get the system turned on and start making our own power. Many thanks to Ben P. and his team!

Horrible company. Deceptive salesmen tacyic from Brett who disappeared once paperwork was signed.

Its been more than 6 months and they have changed and taken full payment when the contract was only supposed to be 80% until system is energized.

Almost 3 months after install andy syshas not produced any power. When I asked about this their suoer Nick told me I should call the electric company myself and do his job.

The owner Steve doesn't also will not reply to messages.
Worst company I have ever dealt with in all my years.

Update to clarify response from plugpv.

finnaly after multiple attempts contact the salesmen he responds in a review. Not surprisingly they are more concerned about what public sees and their reputation than trying to solve the problem.

Unfortunately the facts are is plugpv dropped the ball multiple times with permitting and paperwork causing the utility company to be delayed in completing their part of the installation. And the ultimate truth of the matter is that as a consumer I spent hard earned money to manage all aspects of the contract. Inuding making sure the utility company was able to complete the install.

The facts if the matter is that Plugpv failed to file permits

The total process from initiation to solar running took around 8 weeks and was very smooth. Ben and the PlugPV team took care of all the required paperwork with my work limited to approvals and signatures. The install team completed the work quickly and efficiently plus followed all COVID safety precautions. I’m able to watch energy generation via the App and enjoy the transparency of the system.
Overall, we’re very happy we used PlugPV.

My experience with PLUGPV was fantastic. From start to finish, it was an absolute pleasure working with this company. Everyone was very friendly and very helpful. Jarred and Jeal were both very informative and supportive when I started the process. They both took the time to answer my many questions and walk me through the process. They were very helpful answering my questions about permits and scheduling the installation of the solar panels. The installers were great. Matt, Chuck, and the rest of the guys (sorry I am horrible with names) were great. They were all very friendly and very polite. I have had workman at my house in the past that would swear up a blue streak and leave garbage around. Not the PLUGPV guys. They were a pleasure to have working at my house. They answered all my questions and were just great to be around. Unfortunately, the installation could not be completed the same day due to an issue in my electrical panel. PLUGPV very quickly scheduled a tech to come out 2 days later to finish the installation. Kyle was fantastic. He completed the installation of the solar panels.

I would highly recommend PLUGPV. It is a great company to work with. The employees are all professional and polite and it is obvious they enjoy their jobs.

Being a registered professional engineer I was a bit skeptical about solar power when I hired PlugPV. I must say my concerns were unfounded. Ben P. and Nick C. did a highly professional and outstanding job both designing and installing my ground mount array. For the first 4 full months of operation the system out performed their estimates by 13.8%. I am completely satisfied with my system and highly recommend this company.

I was completely blown away by the professionalism of the team at Plug PV. Really great group and the work they did is outstanding. They were effective and efficient in their work. I look forward to installing the powerwalls in the near future!

In my experience, I found the process of vetting PV contractors to be a bit daunting. The differences between one company and the next were often negligible, but I was on a mission to to ensure I only hired a company that would truly have my best interest at heart, and one that would offer nothing short of unparalleled service and workmanship. I'd met Ben Potiker several years ago when my search for solar first began, but the timing for me simply wasn't right. Ben was kind enough to send me a quick message anytime a new product or promotion became available that he thought might interest me, and he did so professionally, without ever coming across like he was pushing for a sale. This year things lined up for me, and Ben just happened to reach out with information about a financing deal with limited availability; the stars had aligned and it the time was finally right. From the very onset of my experience with PlugPV I felt like I was truly receiving top notch service, all of my questions were answered, and my concerns addressed, and always in a timely and professional manner. Once we began the formalities, Wendy was a pleasure to communicate with, and Ben was always quick to respond to any of my needs. I was a demanding customer, and they took my challenges in stride. Installation exceeded my expectations, and now my home has not only increased in value from our investment, but we have the peace of mind knowing we're doing at least a little part to reduce our family's footprint on this earth. It took us a while to reach this point, but ultimately, I couldn't be happier with the experience we've had with PlugPV, and I can't recommend them enough. I'm happy to say that I already have friends working with Ben who are equally impressed, and looking forward to the completion of their own PV systems. You simply cannot go wrong with PlugPV.

I recently had a solar system installed by Plug PV. I am not one to usually write reviews, but This company far exceeded all of my expectations to the point I had to write a review. From the salesman Zach who was great to work with, to the install team, and everyone i talked to on the phone they were all top notch people. Extremely friendly and would anything they could to help. I am very particular about how things are done, especially at my house, and the install crew did a perfect job and the attention to detail was spot on. I have young kids that loved watching the guys install the panels, the all the guys were very nice to my kids and would all say hello and answered any questions they had. If anyone is considering this company, the products they use are nothing but the best, and the work they do is even better. It shows that they take pride in their work.If I could give more than 5 stars I would.
Jon

We began talking with Plug PV's National Sales Director, Jeal Sutherland in March, 2020. It was evident from the outset that Jeal had considerable experience in the residential solar industry and that he had great command of the details. His presentation was clear and compelling.

At the time we signed on with Plug PV, New York State was under Cover-19 shutdown. Jeal and Nick Clingerman kept in touch with us providing reassurance and scheduling information. The morning that NY State opened up for solar installations, Plug PV had a crew of 5 at our house plus 2 electricians. The installation of 22 panels was completed in about 5 hours. The crew was courteous and focused on customer satisfaction.

Post installation, Nick Clingerman took over management of myriad administrative hurdles: communications with National Grid; coordinating electrical and building inspections; walking us through the incentive and rebate paperwork; and thoroughly explaining the monitoring functionality of the Solar Edge website. Plug PV was patient and professional throughout.

Plug PV provided a seamless turnkey experience. Thanks to all, especially Nick!

They walked me through the design and install procedure. They came in the morning were finished with the install by late afternoon same day. They took care of the approval process and all of the paperwork. They even took care of moving and upgrading my old electrical panel and service to bring it up to code.

One month in, and the system has already produced 900 KWh and has saved me $200 on my electric bill.

Plug TV was great. The explained everything, helped us get the most financially out Solar, and also were mindful of the impact we would be having on the environment.
They were courteous, professional, efficient.
We could not have been happier or recommend them more highly. They were a pleasure to deal with.

WOW! Plug PV went over and above to get me up and running with solar. My farm was a bit of a challenge and they kept me informed every step of the way. I told them right up front I knew nothing about solar power other than it is made by the sun. How solar rays hits the panels and then produces electricity is way over my head. I felt extremely comfortable with Jeal Sutherland and my trust doesn't come easily. He told me he would be there every step of the way and I could call him day or night and trust me I did. What I found was that I was able to step back and let the team at PlugPV handle everything. Sure I had questions but both Nick and Jeal were so informative in a way I could understand. They treated my property as if it were their own and me as if I were family. I have absolutely no complaints and only praise!

As a house of worship, we are concerned with cost and the environment. Plug PV understood our concerns, gave us a reasonable quote and exceeded our expectations regarding planning, installation, and dealing with all permits and inspections. Communication was excellent. We are very pleased with the results.

Have had a great experience from start to finish. Jeal Sutherland has been right there to answer any questions. Very quick with getting back to us, even on weekends.

Going solar was a great experience thanks to Ben Potiker and the Plug PV Team. Thank you for making our journey to solar energy a great and positive experience.

PlugPV provided the most competitive quote and delivered on a quality 10kw system array. Their start to finish process was amazing; each step in the design, financing, and installation phase was clearly explained and managed so well all we did was sign a few e-docs. Thank you Shane and Nick for helping us do our part (and helping us keep ConEd out of our pockets).

Dave S

Plug PV was great. Both installation and Loan went very smoothly. Dylan H. followed through and kept us informed every step of the way. Nick C. was also very helpful in answering all questions and concerns. They both kept our solar project moving forward and on time.
It has been a few months now and our panels have produced more than expected. We are very happy. I have recommended Plug PV and Dylan H. to friends and coworkers. The ones that moved forward are very happy as well.
if you are thinking about solar, Plug PV is the way to go.

Did a bunch of research on Solar companies and was recommended PlugPV from a friend. We could not be anymore please with the service and professionalism that we received. They truly have the customer in mind. We were assigned a project manager as soon as we chose the system we wanted. The whole team from owner, to PM, to site Mgr were always in contact with us to keep us abreast of what was next. I honestly couldn't ask for a better experience.

Recently went solar with PlugPV and the experience has been great. Ben Potiker was my sales consultant and he made sure everything went smoothly, including going in front of the board in Saratoga Springs to get the design approved. Wendy the project manager has also been great with keeping on top of things, and the crew that came to do the install was efficient, professional and cleaned everything after they left. I would definitely recommend PlugPV if you are thinking of going solar!

My case is alittle different. I had solar panels 10 years ago from Gro Solar, now l added a TESLA POWERWALL. Installation went pretty well considering it was their first retrofit and l had my main breaker panel replaced to be up to code. There were 2 small hiccups that were rapidly corrected. To say l'm pleased witb the Powerwall would be an understatement. Now the power from the panels l can keep and use at nite or instantly in a power outage. I highly recommend PLUGPV & TESLA POWERWALL.

We researched a number of companies, met with two and ultimately decided to go with PlugPV, and it was the best decision we could have made. Michelle was knowledgeable, friendly and accommodating throughout the entire process. The installation was completed without issue, and we are up and running in exactly the time frame that was spelled out. I made sure to check the attic after the first heavy rain, and there wasn't a drop of water or any sign of a leak. The panels look great on the roof. The workmanship was solid. Michelle continues to check in with us from time to time to see how things are going. The company stands behind their work and equipment with a great warranty, but they also make you feel confident that any issue will be fixed without question.

From start to finish Michelle Blaire was amazing and really informative! Always up front from the beginning, a pleasure to be around and you could tell she enjoys doing what she does and not just trying to “get another customer.” She even stops by time to time just to make sure we are happy and that our solar panels are up and running the way they should be. She makes us feel really confident in our decision to go solar! We are so happy we chose to go Solar with PlugPV. The transition was seamless and the end product is beautiful. I will definitely be recommending this solar company and Michelle!

PlugPv is a great company! We had a great experience! The customer service was awesome and helped us through the whole process and answered every question!! We would totally recommend this company to anyone considering solar!! Everything was a lot easier than we ever thought possible!!

The entire team at PLUG PV are very professional and responsive: Neal Sutherland (Sales Director), Wendy, Dominick, and Aaron.
Love PLUG PV and Love their excellent customer service!

From the initial consultation to permission to operate (PTO) the experience was great and fast, few weeks fast. Ben Potiker was also always quick to answer my questions regardless of what time it was or if it was a weekend. I highly recommend PlugPV if you are considering going solar.

It was great working with everyone at PlugPV. I am so excited to start using my solar panels.

This is the second time I have worked with Steve and Cara. Easy. They took care of everything. They always keep you in the loop on the progress, from the loan to the install. Now that I am 100% solar, I just have to sit back and rake in the free energy from the sun. :)

An initial evaluation of my property indicated that several trees needed to be removed in order to install solar panels on the roof. The Evaluator was very professional, knowledgeable and pleasant. A diagram showed exactly which trees needed to be removed. After the tree removal by a separate firm, a new evaluation was done and an appointment set for installation. The installation was done promptly and efficiently. (The only hold up for the entire project was awaiting the electric company's activity.) We are DELIGHTED with the LOOK of the installation and beyond ECSTATIC with our savings on electricity! In fact, we pay only for connection to the "grid," and once a year, the electric company PAYS US!

These guys really know what they're doing! Steve (one of the two partners) was the first member of the company that I met and I must have asked him 50 different solar-related questions, and not just about his company or its services. He took the time to educate me on what going solar really meant, what I could save, what it would cost, and what the benefits would be now and in the future. After meeting more of his team it was obvious they shared his commitment and competence. I'm really glad I did business with these guys. If you're reading this and debating going solar, i think you'd be doing yourself a disservice not to reach out to them to hear what they have to say.

I am so glad that I chose PlugPV as my solar company. With so many options in the solar world, PlugPV made the process easy by providing non-biased education on what would be the best system and financial package for me. While other companies didn't really explain their rates, PlugPV showed me how their prices were generated, what I was buying, and how quickly I would see energy savings. The installation team was professional and friendly. I strongly recommend getting your solar consultation from PlugPV!

As far as the cons go, not much to report. Minimal disturbance during installation( I work at home).

The pros: good pricing per watt; professional from sales to installation, panels look great installed. Finally, for me, I hate sales pitches. Other solar companies tried to pitch me. These guys/gals didn't.

Would highly recommend.

I had my system installed by PlugPV. Overall, the guys were extremely knowledgable and really took care of every piece of the process. My project hit a snag with the village zoning board and PlugPV handled everything for me, keeping me informed every step of the way. The installation was done in just one day and the system seems to be running really well. As a perk, I can see exactly how it's doing all the time on my IPhone using their monitoring app.

We moved into a house with electric baseboard heat and struggled with huge electric bills. The solar panels covered a large percentage of our bills. Plug PV definitely over delivered on the entire process. From my first meeting, through installation and financing, everything was very easy. My only regret is not having more roof space to devote to Plug PV solar panels.