Universal Solar Direct - Profile & Reviews

Universal Solar told me I needed 30 panels, but my utility said that was too many for the amount of energy I was consuming so they denied the installation and approved 27 panels, so I was oversold on the system. Universal still installed the 30 panels and told me they would put a lien on my house if I didn't pay for it. My utility said they would lock me out of the system if I tried to use it. I paid $40,000 for a system that included an EV charger and a backup battery. EV charger has never worked. Now I find out the backup battery doesn't work. I was told the EV charger would charge my car in two hours, but when they got it working momentary, it said it would take as long to charge my car as the standard dryer outlet I already was using and they it gave my car an error message. They won't return calls, don't show up when promised, did sloppy work. I was told the entire installation would take one and a half days. It took them approximately 10.

This has been a ripoff from the beginning. Signed a contract and made a 1/3 deposit in September 2020 with guaranteed installation by December 31st 2020. As of today 2/22/2021 nothing has been done. They didn't even apply for the building permit until I filed a complaint with the register of contractors. They have been lying to me since day one. Whatever you do don't pay them any money upfront or you will be sorry. Facing a long and costly litigation process to recover my deposit.

Huge Scam Universal Solar ....did not tell me the truth about how it worked because if they did they knew I wouldn't buy so they lied
Huge Scam Universal Solar ....they drilled holes into my roof right through my ceiling....had tar dripping through into my home...complete hack job.... they told me I would reduce my bill to $12 a month with NVEN....I keep my temp average at 78*....I'm getting a bill from NV Energy for $147 and I'm also paying for the solar system at about $200 a month...this is not what they promised....if they had been honest with me upfront I would have never bought the system....I was told by Vito the salesman that it would take a few months to build up credits but in that time they had a payment grace period so it would all even out.....oh what a lie....if I knew the truth they would have never gotten the sale and that folks is why they lie to you...now Universal solar is telling me it takes a year to build up the credits, which is actually 1and 1/2 years....I totally got scammed and now am paying double electricity bills...this will happen to you too if you do business with them...LET THE BUYER BEWARE.....very dishonest.... told me it would add value to my home and also that it would be easier to sell my home...this was a lie....i'm trying to sell my home and Real Estate agents are telling me the complete opposite....I got scammed and would like them to take back their system and refund me.....LET THE BUYER BEWARE...the company puts up their own fake reviews to overcome the real reviews....I still have an open BBB complaint against Universal Solar Direct....nothing but liars: The whole truth...they get people to write fake reviews to make up for bad reviews....Huge Scam Universal Solar ....they drilled holes into my roof right through my ceiling....had tar dripping through into my home...complete hack job.... they told me I would reduce my bill to $12 a month with NVEN....I keep my temp average at 78*....I'm getting a bill from NV Energy for $147 and I'm also paying for the solar system at about $200 a month...this is not what they promised....if they had been honest with me upfront I would have never bought the system....I was told by Vito the salesman that it would take a few months to build up credits but in that time they had a payment grace period so it would all even out.....oh what a lie....if I knew the truth they would have never gotten the sale and that folks is why they lie to you...now Universal solar is telling me it takes a year to build up the credits, which is actually 1and 1/2 years....I totally got scammed and now am paying double electricity bills...this will happen to you too if you do business with them...LET THE BUYER BEWARE

I talked to Eugene at Universal Solar and he interrupted me and talked over me and claimed I was extorting them because I requested them take back their system....YOU KNOW THEY ARE A SCAM when they place the burden of their scam on you…..BUYER BEWARE

UPDATE: this company is also universal solar direct...check the reviews....this company is really really bad...they are complete liars...this was never resolved...not even close...check...BBB....it says "answered"...not "resolved" ...BBB is protecting them and so is the state board of contractors...absolutely disgusting ... they lie about everything and all the people that work there lie....go with "Sol UP"