I could not be happier with my Solar installation from SkyNRG. In the six months prior to my installation I did a lot of research on PV components and got offers from eight different installers, but I picked SkyNRG for a variety of reasons and I am very glad I did.
SkyNRG was great to deal with, extremely responsive and happy to answer my multitude of questions. Although my house is a very typical Northern Virginia single family home, they analyzed the relevant aspects of my home in detail to propose a system that fits my needs and blends in nicely. Robert and his team impressed me as they were extremely knowledgeable, thorough, and truly passionate about Solar. Throughout the entire process I could tell that they take great pride in their workmanship and strive to provide excellence in all aspects. Doing my research upfront I noticed they only use highest quality components. Most customers only pay attention to the main components (panels, inverter), but I was pleased to see that SkyNRG uses top notch materials only, even in areas that might not get as much attention (mounting system, electrical components). They also stood out by routing all conduits through inside walls, so the aesthetical appearance is superior to what I was offered by the other companies (routing conduit along the outside of the house). It was very reassuring that in all aspects they were always striving to implement the best, most durable solution to ensure a long lifetime of the system.
In contrast, some solar companies only quoted me via phone / email based on satellite images and never came by to look at my house and review any specifics. This leaves the details for the installation crew to figure out on the day they arrive, but no specifics other than the components that will be used can be discussed and agreed upon prior to the actual installation.
Other companies sent a sales person to come by and give me a quote. How it works is that the initial conversations take place with this sales person, but on the day of the install only the installation crew shows up. Typically the installation crew needs to finish the install in one day, so they are under time pressure. I felt somewhat uncomfortable with this setup as I was concerned that the sales person might not accurately convey all the agreed upon details to the installation crew – how conduit should be routed, where to place certain components etc. Also, what if I would not agree with the installation crew how they propose to handle unforeseen challenges? Who would be my contact person? There might simply not be sufficient time to discuss as they are under time pressure and need to finish by the end of the day.
I felt much more comfortable working with SkyNRG as Robert guided me through the entire process. He came for the initial consultation, provided the quote, and personally oversaw the entire installation process. There were absolutely no disconnects; at all stages Robert was very pleasant to deal with and I received exactly what was promised and how I expected it. Despite their exceptional performance, SkyNRG’s offer was very competitive with the other quotes I received. To me it felt like getting a superior product for the same price.
As stated, I did a lot of research about PV systems prior to investing in my system. Therefore I was very involved, asking the guys at SkyNRG about every step and followed every little detail of the installation. They actually enjoyed my curiosity and were happy to let me shadow each of their steps. The entire crew was extremely transparent about everything they did and explained in detail how everything works and why they do things in a certain way. I really appreciated this, it gave me peace of mind to be able to confirm that they were highly competent and everything was executed with great diligence.
On the opposite end of the spectrum, if you’re a customer that wants to go solar but you’re not interested in getting into all the details, working with SkyNRG should be equally satisfying. Based on their approach and professionalism you can rest assured that they will do an outstanding job and put in a top notch solar system.
I would consider myself as a pretty demanding customer and I typically do not refer or recommend contractors, but I am making an exception and leave a positive review as I am an extremely satisfied.