Better Earth

Eksperyans mwen ak Better Earth te etonan depi nan kòmansman! Lè Jacob ak Stefano frape nan pòt mwen an, mwen te trè ensèten sou panno sole. Mwen te gen kesyon epi yo te kapab adrese tout bagay epi ban m 'yon plan pou ki kouvri bezwen mwen yo. Yo te fè panno mwen yo enstale nan sèlman 3 semèn ak bòdwo elektrik mwen an te koupe a mwatye ak tout ekonomi yo. Nou pa t oblije mete okenn lajan pou nou te enstale sistèm nan Mwen trè kontan ak sistèm mwen an. Kòm yon moun ki te trè ensèten depi nan kòmansman an, mwen te pran yon gwo chance poum mete panno yo. Erezman mwen ka di ke li te tounen trè byen ak atant mwen yo pa sèlman te satisfè, men depase! Mwen deja refere zanmi m yo ak fanmi m yo bay Better Earth epi mwen trè sijere tout lòt moun yo ale solè ak Better Earth!

My experience with Better Earth started back in 2022 but at that time I was not ready for the change and cost of taking on solar panels. I was very thrilled when Jacob and Stefano came back to my house 2 years later in January 2024. In the past I would have had to take out a loan to go solar but with the new options they had it made a lot more sense to me. It took a little over a month to get the panels installed. My utility company has denied the solar application but better earth quickly made e adjustments needed to get it approved. They were very flexible with me on the pricing and creating a solution that worked for me. The crew that came to my house was very professional, especially Andy and Jose. They didn’t subcontract any of the work and I could tell the guys knew what they were doing! I’ve heard horror stories about people going solar and not have a good experience but Better Earth was the complete opposite. Every step of the way they kept me informed on what was going on and I could call anytime of the day and get a quick answer. As someone who had been skeptical of solar for the longest time I can proudly say that I will tell everyone they must go solar and definitely with Better Earth!

Value for money, professional service provider, extremely friendly representatives, who helped explain different aspects of getting solar. The entire process was smooth from installation, to panel upgrade and turning on of the system. I would defiantly recommend them.

I signed up for solar on my house in Lehigh Acres in December of 2022. I was very skeptical at first but Jacob Safier explained everything well and didn't pressure me. They installed the panels in January and they were turned on in February. My FPL bill dropped from over $200 to only $35 and my solar payment is half that so I'm saving about $100 per month right away. I was very pleases with the Better Earth crew and their professionalism. I am loving my solar and have recommended him to all my neighbors!

Better Earth knocked on my door in the early summer of 2023. We set up a consultation and made the decision to move forward after a few months of research. Our electric bills in the summer were peaking at just under $300 and the solar payment with all my electricity being covered is only $169. We worked with Jacob Safier as our rep and he delivered on everything that was promised. He was very knowledgeable about everything and we were confident that he could answer all our questions. There were a few unexpected bumps in the timeline and as a result we were double billed with solar and our electric company but Jacob made sure we were immediately reimbursed for the solar payment which we really appreciated. Our solar system has been active since January. Our electric bill came in today and it was only $30. Be aware the process can take a few months but the Better Earth team will have your back every step of the way. Very happy with our choice to go solar with Jacob and Better Earth. Would highly recommend to anyone considering.

(Update 12/12/23 - we are live with the system) Our CSM, Martin, got involved and saved the day - he pushed things quickly and communicated often with next steps. He was able to quickly course correct our project and drastically changed my view and satisfaction with BE. Thank you Martin! I signed my contract with Better Earth earlier this year in January and it is now 9/8/23 and we are still not live with our system. The issue isn't that the project management of my installation is bad, it's non-existent! It's clear there is no communication between customer service and what is done by tech's to complete the job. And don't be fooled, it's not Edison holding up the process, it's lack of process and excuses that parts are not in so certain aspects of the installation cannot proceed. I just found out our "technical details on the design" need to be updated and this has caused a permit revision and will add another 30 days! Beware of Better Earth.