Castaways Energy

I was excited to learn about the energy buy back program through Seco when I was shared about it. I thought we planned the proper energy as per panels for my family needs when we did the planning. When the installers they arrived and informed me we needed to adjust some panels and had me sign the changes. Installation was one day but had to wait very long for the buy back to be connected. Seco came and saw me, even gave me his card and said they were all good on their end. My Enlighten app said I had an issue and the number was the lender. I called and they said, “All is good on their end”. The lady even called Castaways to explain why I called and handed me off the their customer care. The lady took my information and said it was the lender. Panels activated 6 weeks later, 2 weeks after that Castaways keeps calling it follow up on the issue recorded. Castaways in my opinion knew it was them all the time and their customer care lady just took my information and left us out to dry. I wish I did not go with Castaways because I have no shading and not enough energy produced to what I initially requested. Now, when I add to the energy consumption I will be even more of a loss. It was don't like I originally requested.

I wish all companies were as friendly and professional as Castaways. Kept me informed on everything and was prompt on my repair. Will definitely be calling them again for future needs.

I would just like to extend my satisfaction of Castaway's Energy to this Energy Sage Website as we near our one-year anniversary of installation. It took us 2-3 billing cycles to bank credits and get to a zero bill. We have been at a zero bill since and very happy with our installation and service that Castaway's provides. As stated in other reviews I wish I could have had them do our installation in Ohio. We finally did get a system in Ohio, but it was not nearly as comfortable getting one. Castaways has a wealth of experience with their team and the price was reasonable.

From the moment that I got intouch with Nathan regarding my desire to go solar, the company has been professional in their dealings. I was kept informed every step of the way, and they made sure I was informed on how to operate the system. From my dealings this company has been honest and very informative. If you need or are considering going solar, I recommend Castaway energy as your Solar energy installer.

I shopped around for multiple solar companies and was recommended to check out Castaways Energy by my loaning bank. They have competitive prices with everyone else, use the new higher end micro inverters, and include an additional 5 years coverage that no other company offers. They were extra informative of every step working with the city and install was a breeze. I'm now happily covering all of my energy usage with the panels and saving more than my monthly loan payments.

Quick and friendly installation. Great crew and company.