We have a deep commitment to developing and maintaining healthy, productive relationships and place utmost importance on customer service and satisfaction. We have a Customer Care Manager who ensures that there is clear communication through out the entire process and beyond. We know the value of happy customers, and strive for 100% satisfaction.
We also have a commitment to operating our business in a sustainable, healthy manner. We continually look to our Sustainability Initiative to inform our business decisions on potential impacts on the local, regional and global environment, people and community.
Second Generation Energy designs and installs residential and commercial photovoltaic PV systems.
Established in 2006, Second Generation Energy is a leading Solar Integrator based in Massachusetts. We are owned and operated by a skilled team who are all passionate about the work we are doing. We believe that renewable energy combined with conservation measures will have the greatest impact on solving our energy problems.
SolarWorld (now owned by Sunpower USA)
Independent Financing for Residential and Commercial Projects
MA Solar Loan Specialist
Custom PPA / Leases
I received several quotes from Energy Sage.After debating about which company to talk with and schedule an appointment with.I decided on Second Generation and schedule an appointment with them.At the time, I was also talking with several other companies not on Energy Sage.On the day of my appointment with Second Generation they contacted me shortly before the appointment and canceled.Another appointment was made on another date and they canceled the appointment again right before the appointment.So this left a very bad taste about this company ,so I never contacted them again.I in turn continued to speak with a couple of other companies and finally signed a contract with a company not on Energy Sage.So to Second Generation ,"Business 101 " keep the customer happy and follow thru with appointments and always establish great communication with customers.Your company lost a sale.Bobby
My solar install just went online about a month ago and I do not anticipate paying another electric bill. The whole process from design to installation went very smoothly. The workmanship & customer service has been fantastic. I would highly recommend SGE.
We contracted with SGE because their sales guy, Dave Simmer, was extremely knowledgable. I had done a good deal of research, but still had some questions and he was able to answer them all, as well as to give us some good advice about sizing the system. They were at parity for pricing with our other top choice, Independent Power Systems, but Dave had a slight edge in his industry knowledge.
The installation happened sooner than they had expected - some clearances came faster than predicted, and the panels arrived sooner - so we had the system up and running about two weeks earlier than we had initially thought.
We're expecting to produce nearly twice what we consumed last year, but we've also bought a Nissan Leaf to suck down most of that excess, truly driving that one with zero emissions. We're also considering moving to electric hot water. If you actually produce more than you consume over the long haul, while you build up a credit balance on your bill the power company is not required to pay you that money, so it is wisest to be very close to net zero for the year.
You can see photos and read more on this blog: http://fletchersolar.blogspot.com/
The only negative on the installation is that the monitoring was not correctly installed initially so the electrician had to come back and troubleshoot them, which it appears he did correctly. He was extremely competent with regard to the basic installation, and his workmanship was exemplary. I can only fault him for not having deep understanding of the monitoring systems. There are two monitors, by the way, something called the "L-Gate", which is a utility-grade remote metering system that SGE uses to measure production for SREC calculations, and a split production/consumption system from SunPower that lets you see the breakout on the web.
Very good and professional installer. Turnkey solution. Delivered the project on time. Will absolutely recommend to others.
They monitor the system as well. We had an issue where one of the parts blew up and I did not notice that the system was not generating power. They were on it already. Proactively reached out to me to swap the part out.