Hannah Solar - Profile & Reviews

Very poor customer service. They had installed a solar panel system at a home I purchased, but when I needed service they were impossible to reach to trouble-shoot or schedule a repair visit. Left repeated voicemails and sent several emails to multiple people and never received any type of reply from any of them. Would not recommend doing business with this company.

We signed up for a residential solar install at my Acworth home and our Tennessee cabin. Matt was the salesman. Nate was our project manager. It was supposed to be installed Feb 16. When that date came and went with no call or email, I called Nate and got no response. Concerned about missing this start date, I also contacted the President of Hannah, Peter Marte. He apologized and assured me it would be installed April 1. When April 1 came around, again with no call, email or text message from anyone at Hannah I was very disappointed. I called Peter again, and he apologize and said they got a bunch of Tesla Powerwalls that had to be installed. He said they didn't even have all the materials necessary to do our PV install. At this point I had lost all confidence that our PV install would be completed and asked for a refund. it has now been two weeks since that conversation with Peter and he won't return my phone calls. I still have not received the deposit.
I would not recommend Hannah Solar and plan to pursue legal action to get my deposit refunded.

I received a quote from Hannah for solar and powerwall 2. I asked why the price was double for the installation of the powerwall and double the price Tesla was charging for the powerwall. I got zero response. Trying to milk potential customers is not a good way to run a business. Definitely stay away.

What started off as a good experience turned sour with Tesla Powerwall issues. Coordination between Hannah and Tesla prolonged things, and although Tesla ended up replacing everything associated with their Powerwall, I was seeing power bills exceeding what I had before Solar was installed. Although I let Tesla know Hannah was not responsive in sending someone to figure out why, a bad review is my only way to express disappointment at having installed a solar/Powerwall system and not seeing anything close to a return on investment. I even escalated to Hannah's CEO (Peter Marte) with ZERO response.

Honestly I didn't think I'd get 100% return back, my investment in Solar was for the environment too, but I expected some return. And a company to do business with that was responsive to ensuring their customer was seeing the return on investment they promised when they sold me the system.

Buyer beware - or look at another Solar company.