Skip to main content

ADT Solar

At ADT Solar, we strongly believe that solar energy can make an important contribution to a cleaner and safer world we live in. We are passionate about helping our homeowner’s make that vision come true, one home at a time.

Our ADT Solar team works closely with you every step of the way.

We understand that purchasing a solar system is not an impulse purchase. Taking into account your home’s design, electricity usage, and budget is the first step to making sure that solar energy is right for you and your lifestyle. At ADT Solar, we recognize the importance of the homeowner and how your satisfaction is vital to our business. Through our consultation process, we work to custom tailor solutions based on specific client needs.

We achieve customer satisfaction by honoring our commitments, exceeding expectations, and providing the highest quality products and service.
ADT Solar logo
4.0
Avg rating
Approved EnergySage badge
Screened & Verified

Get free solar quotes from local installers on EnergySage

Our pre-vetted network of installers compete for your business, which allows us to give you more options and the best deals.

Get Quotes
EnergySage
Rapidly expanding, our mission is to be the best solar installation company in the nation; continually striving to maintain excellence in components, installation and superior customer service. ADT Solar differentiates from other solar companies because we strive to put the homeowner’s needs and budget first, to exceed their expectations, and provide the best warranty service after installation.
Year Established
2008
Phone Number
866-450-1012
Approved EnergySage badge

Every installer in the Marketplace has passed our key screening criteria and are approved to participate. For this reason, we’ve labeled the first tier in our rating system, the foundation for all of our installers, “EnergySage Approved”

Services Offered

  • Installation
  • Financing
  • Energy Auditing
  • Roofing
  • Electrical Contracting

Workmanship Warranty

25 Year Labor Guarantee;
25 Year Roof Penetration Guarantee;
25 Year Solar System Power Production Guarantee;
25 Year Module Performance Guarantee;
25 Year Enphase Microinverter Guarantee.

Licenses

Licensed Commercial & Solar Energy Contractor #49417
Licensed Residential General Contractor #89848
Licensed Commercial & Solar Energy Mississippi #21374-MC
Licensed Texas Electrical #TECL31656
Alabama Electrical: #06642
Alabama Contractor: #54486
Arizona Contractors: #ROC-323436
Arkansas Electrical: #M-9565
Florida Electrical #EC13001242
Florida Solar #CVC57068
Florida Roofing #CCC1332319
Georgia Electrical #EN217625
Georgia Contractor #GCQA006378
Kansas City: Electrical/Roofing/Solar #19980-00417
Lawrence: Electrical #BC-28255
Miami County: Electrical #2371
Sedgwick: Contractor #10346
Johnson County: Contractor #5375 Contractor: #54486
Louisiana Contractor #49417
Mississippi Contractor #21374-MC
Missouri Electrical #2020002756
New Mexico Construction #395254
North Carolina Electrical #U.32923
North Carolina Contractor #81871
Ohio Contractor #48826
Oklahoma Roofing #80004398
South Carolina Mechanical Contractor #CLM.115162
South Carolina Contractor #CLG.122153 GC
Tennessee Contractor #73454
Texas Electrical #TECL31656
Texas Contractor #373057

Insurance

Fully Insured

Certifications

Solar Certified
Solar Energy International-PV Design and Installation
Solar Energy International-Advanced PV
Solar Energy Industries Association (SEIA)
American Solar Energy Society (ASES)
Solar Professionals Certificate Program

Industry Certifications

  • The American Solar Energy Society
  • Better Business Bureau
  • Solar Energy Industries Association
  • Tesla Powerwall Certified

Manufacturer Certifications

  • Certified Installer
  • Certified Platinum
  • Platinum Installer

What Customers Are Saying

4.0
105 reviews
4.0
Average Rating 105 review(s)
Response
4.0
Quality
4.0
Value
4.0
Service
4.0
Leave a Review
Misinformation/ poor customer service

They tell you no more electric bill, wrong you will have a bill. The salsman said the bill for the solar panals will take the place of our electric bill. No more bills from AEP. What they dont tell you is the time of the year has a big part in your ability to produce electricity. My installation was in the fall, not enough credit is billed up . So i am paying a electric bill and solar. So much for my big savings. A little lie they dont inform you about. It was all about making a sale. Customer service is slow, not truthful on your questions. They damaged my roof, took months to get the ok to fix my roof. If had it to do over again, I would go with a different Solar company. Do a lot of research on this. Definitely do not go with this company.

Posted by maldridge188 on Nov 14, 2022
Worst experience ever with ADT Solar!

We had the most terrible experience with ADT Solar! Awful customer service, communication, management and quality. I would not recommend them to my worst enemy! Over 7 months to get the system up and working! Workers cut my power, cable and irrigation! They even urinated on my property in broad daylight! I endured at least 24 different issues with this company. They caused my great stress.Here are the latest mistakes made by Sunpro/ADT Solar on my solar installation as of 9/2122: > A) Half, or 24 of 48 of my solar panels are not working on a brand new install That is pathetic! > B) your company has known that half of the panels are not working on a brand new system that was promised to be working in March! You are telling me that the panels won’t be fixed until the end of this month! That is certainly not being responsive to a customer that has had all these issues getting solar panels working! 7 months! Really! C)Noor, one of your account manager supervisors assigned to my case, told me that she would see that the solar permit was submitted to my power company. I waited 3 days and it still had not been submitted, so I submitted it myself. Another promise made and broken from your poor customer service personnel. D)Vince said he would take over and work with me to resolve the many issues on my project. I sent him pictures of the latest broken pipe issue on the 7th Sept and asked him to contact me but he has not.it is now Sept 21. Ghosting customers is never good policy. E) As stated above, our gardener just noticed massive water pipe breakage due to your company’s negligence. He fixed fix all the broken lines and I included 2 bills. Half, 24 of 48 solar panels are not working on this brand new install, Candy informed me on Friday. I will need to pay someone to be there to supervise the repair. Really?! This company’s crew can’t even install the solar panels correctly? So to sum up, I have at least 24 issues with my solar installation. The company has sent me 2 gift cards and Candy says a third is on its way. Those do not even begin to make up for all the anxiety, stress, time and effort I have experienced to to this botched solar installation. 1) I signed the contact in January ‘22. It was supposed to be installed on roof in March. You folks came out three separate days to try to install it. We had to change our schedules 3 different days only to be told that they could not do a roof install. 2) I was very upset and was put in touch with Neal. We decided to do a ground install. He was kind enough to tell us for all our trouble and delay that he would charge me the roof price for a ground install. Neal personally came out to tell me where the install would happen so I could move any shrubs in the way and call to have all utilities marked, which I did. I paid around $35,000 to you in March. The ground install could not happen for two months so I lost two months interest on that money. 3) We had to leave for Vermont when the ground install was scheduled so had to pay someone to be at house during install. I was told install would be 1 to 2 days. It took over a week, so that’s 5 days I had to pay Donna to babysit a job that was supposed to be finished in March! 4) ADT’s crew first cut the power line to our house, leaving the house hot for about 4 hours. Then they cut the Xfinity line leaving our house unprotected by alarm and cameras when no one was there! Your workers said both were not marked. I was not there so don’t know what the truth is. I do know One of the workers told Donna Sunpro would take care of getting Xfinity out to fix it ASAP. Well, that did not happen! 24 hours passed before I called Xfinity myself. Brian also called around the same time and a crew was dispatched but this company really needs to communicate clearly with the customer and this repeatedly has not happened. 5) We went out to speak with one of the workers on a Friday in May and saw him peeing on our property! C’mon! Where is this company’s professionalism???! 6) Donna said there was no supervisor the whole time M-F the crew was working. Again, not professional. Who knows what else that crew could have been doing on my property. 7) The crew destroyed one of my shrubs and tore up my grass without my permission. 8) Brian and the crew told Donna and I on Wednesday that they did not have the parts to finish the job and did not know when they would arrive. Seriously! What professional company tells a customer their project is all ready to be completed in 1 to 2 days as Spencer told me and then does not have the parts to complete the job!! Or not know when the parts will be in? 9)Brian, the supervisor told us the crew would be working today, Memorial Day so I paid a worker double to come in. But they did not show up. Again, total lack of accurate communication with client and very unprofessional. 10) Sunpro/ADT told me the solar would be up and running in March, so that is 5 months of higher electric bills because of the company’s delays. The concrete is uneven, unsafe and full of holes. It needs to be redone and have all the chunks left all over my property removed. Again, where is the supervision and professionalism of this company? They did repair it eventually, but really? 12) Noor, who is supposed to be dealing with my complaints as a customer seems put out that I am bringing them to her attention. She says I have “been bashing” her. I don’t need that from a person whose job is to resolve customer complaints. None of this is personal. I just want a working solar system and to be fairly compensated for all the unprofessional screw ups, delays and lack of communication that has been repeatedly happening since March! 13)All of this has caused great stress on me, my spouse and our relationship. In short, this job has been botched so many times in so many ways! What a horrendous experience with this company!

Posted by dayonedreamer on Oct 18, 2022
Great Experience

Great sales rep, no pressure. Very clear and transparent information. We have been looking at solar for a few years, finally decided to move forward after meeting with ADT, big company, great warranties, great products, and great employees.

Posted by gopedex on Oct 07, 2022
They promise you everything

Had ADT install our solar. Salesman was great, promises 3 months of payments back to you after installation. We had a big problem and then they promised 2 months of electric bills also since solar was not working. That was 3 months ago, NEVER received a dime. Sent email to regional manager, she never answered me. So much for their promises.

Posted by lynnob724 on Oct 03, 2022
Don't install solar

I have adp solar and now I'm paying electric and solar bill because the panels don't produce enough energy.

Posted by Armandolopez911 on Sep 21, 2022
ADT Solar SUCKS

They treat their employees and most customers like CRAP. We have been waiting forever for inspection and to finally use our system. I have talked to SEVERAL employees of the Count Massis office and basically, they all tell me this company is the WORST ever to work for. They treat staff and most customers like crap. DO NOT USE THIS BUSINESS.

Posted by ivapelots on Aug 29, 2022
    • Residential
    • Solar PV
    • 7.9 kW
    Middle Georgia Solar
    • Residential
    • Solar PV
    • 10.54 kW
    Blum Solar PV
    • Residential
    • Solar PV
    • 12.1 kW
    Middleburg Solar PV
    • Residential
    • Solar PV
    Going solar!

Location

Headquarters

Other Locations

States Served