Gold Rush Energy Solutions

The initial proposal was good and the salesman was upfront and charismatic about the proposal. Though not the best deal offered, I chose to consider this vendor due to the comfortable atmosphere I felt in dealing with the salesman. Upon reading the contract I saw several points that I could not agree with involving the payment schedule and risks involved with materials. The salesman vocalized that the risks inferred by the contract were things that they as the contractor would never pursue, but was unwilling to get the contract changed to help me feel comfortable signing it. We were unable to come to an agreement as a result of the contract not being flexible enough to protect my interest as well as theirs.

Nice install of panels and batteries in late 2024. Then POOF! Disappeared and won't return calls or emails. All previous contacts with company are no longer there. Would not recommend.

We had an exceptional experience with Gold Rush Energy Solutions! From the moment we engaged with them for our solar and battery needs, their service was top-notch throughout the entire process. They were professional, efficient, and delivered outstanding results from start to finish. The installation was done impeccably, and we've been reaping the benefits with significant cost savings ever since. We couldn't be happier with the outcome. We highly recommend Gold Rush Energy Solutions to anyone seeking reliable and high-quality solar and battery solutions. Kudos to their team for an outstanding job!

As a broker, Goldrush has betrayed me and the customers. -Failure for timely communication -6-12 months for installation -incompetence technicians -non responsive customer service -bait & switch in charges -withholding payouts

They deserve 0 star review. I have purchased 4 solar systems from them with approx. value of $169, 000. Out of 4 systems they installed 2 systems incorrectly. For one system they had to get permit from county twice and for other one they needed to get NEM approval from PGE twice. In this situation I lost time which equals to money loss. One system installed on my commercial building with 2 electric meters. They connected solar system to meter # one and applied NEM with utility company with meter # two. This shows that they do not know anything about this type of project. PGE approved my account in April 2023 and after waiting for 2 months I called PGE about why I am still receiving large bills then they told me about the mistake this company made by connecting NEM to wrong meter. Then I had this company apply for correct NEM approval with PGE in Aug 2023 but they submitted an incomplete application. I had to stay in touch with the company and PG&E to make sure that all the corrections were made. It took four months to fix application and get approval. Technically from Apr to Nov extra electricity produced was wasted due to their mistake. I had tried contact sales rep and official staff, but non one contacted me to help out in this situation. This is the level of their professionalism. Due to their mistakes, I lost extra electricity, wasted my time, and paid electricity bill when I should have saved electricity. I advised them to compensate me for my loss but they never replied to any of my emails or even acknowledged that they made mistake. I will be filing a lawsuit against them to claim my loss. This company and their installers are so unprofessional. Do not buy solar system from this company. My recommendation is do not use this company for your solar system need.

We have had issues with our solar array and of late, GRE has been very responsive to getting our situation handled without any major hassles.