Nova Solar

The team at Nova Solar was professional, accommodating, customer service oriented, and went above and beyond with our solar system installation. We engaged six solar system installation companies both directly and through energysage.com (our connection to Nova Solar), evaluating system designs, components, warranties, company longevity and other customers’ feedback. Nova Solar was a clear standout. We appreciated Nova Solar’s willingness to conduct a physical site survey before the sale (roof measurements, electrical system assessment) providing an assurance that before we placed a sizeable sum of money on contract, they could actually deliver results; other companies will make a home visit for sales, but not conduct a physical site survey. Nova Solar installed a high efficiency 14 Kw system of quality components and completed the install in one day. When our Fredick County Maryland Department of Permits and Inspections insisted on additional electrical components unsupported by code, the Nova Solar team provided guidance from the National Fire Protection Association, Director of Standards Administration refuting the inspectors’ assumptions resulting in final system approval. The Nova Solar team could have elected the easy route of charging customers more to meet this unnecessary requirement, but instead did the right thing by engaging with County Permitting to ensure we (and other solar system customers) are not overpaying for unnecessary electrical components. The Nova Solar team also provided detailed after sale guidance on capturing economic incentives to include the federal tax credit, applying for the MD solar grant, contacting our electric company for account credit preferences, registering our system for the Solar Renewable Energy Certificates payments scheme, and highlighted the added benefit of MD law which prevents system impacts to property valuations (effectively an untaxed capital improvement). We highly recommend NovaSolar for your installation and wish the team members at Nova Solar continued business success.

Initially I was hesitant about the whole solar process and did a lot of research so I could be knowledgeable. In retrospect I could have been clueless and let Nova solar guide me and I would have had the same excellent result. They installed high quality, slick looking La solar panels paired with enphase microinverters which have been exceeding my expectations in terms of output in the first month of use. They got permits quickly and from signed contract to using the solar it took just over two months . They kept us informed throughout the process and were on time. They even alerted us to a delay of 30 minutes. They are honest reliable folks who are very professional. I highly recommend them.

Absolutely thrilled with the exceptional service provided by Nova Solar! From the initial consultation to the final installation, every step was executed with professionalism and expertise. The team was incredibly knowledgeable, answering all of our questions with patience and clarity. Not only did they meet our expectations, but they exceeded them with their attention to detail and commitment to quality. Thanks to their efforts, we're now enjoying the benefits of clean, renewable energy. Highly recommend this company to anyone considering solar installation!

For such a major long-term investment, we wanted a solar company who installs high quality equipment and provides reliable customer service afterwards. Nova Solar has been a champ in every respect. They answered all our questions, offered options, and adapted as our energy needs changed when we bought an electric car. The panels, installed on time, look great. We’re so grateful they took care of all the carport EV charger details for us. Given the variability of weather, we are satisfied with how our power production measures up to Nova Solar estimates. During the switch-over (it takes time for Dominion Power to complete the process) we had a ton of questions. Nova Solar always responded quickly, professionally, and with a good attitude. They even researched a question they couldn’t answer right away and got back to us with a satisfactory answer. In short, the result has been fantastic. Nova Solar has earned our trust and we’re very glad we chose them.

5 stars is not enough to describe our experience. From start to finish, Nova did it all. Extremely responsive, organized and proactive. I recommend without reservations.

I spent a lot of time researching companies when we decided to go Solar. Nova came out on top in every category. Once we signed the contract they exceeded even those high expectations. They are very professional and communicate well. We knew exactly what was going on with our project at all time. Their turn around time from contract signing to final install was very fast. It was less than 5 weeks between our initial signing and install day. On install day, the team arrived right when they said they would, worked very efficiently, and the system was installed and tested before the end of the day. I would pick Nova Solar over any other company.