Nova Solar

In the end, I decided to go with another provider for a variety of reasons, but I highly recommend that anyone looking into installing a system in their house consider Nova Solar. Jake was polite, informative, patient, and did not pressure me to make my decision on his schedule. He did not trash-talk other providers, only offering the best of what he had.

I recently got solar panels installed by Nova Solar. The entire experience was very professional and smooth. Highly recommended! You know you are in good hands when the communication is prompt and thorough. LB was the project manager and he did an excellent job keeping me informed. Trip led the installation team. Being an engineer myself, I was thoroughly impressed with how clean they maintained the work sites, their tidy cable management, custom-built shelves inside their trailer to organize everything etc. I got to go up the roof to see the installation, and it was really good! I got my system turned on just a few days ago and so far the system is performing well with no issues (took about a month after installation to receive permission to operate from PEPCO)!

Nova solar made the process of installing our solar panels incredibly easy. They were professional and speedy. They explained everything and were patient when we asked the same question multiple times. The rescheduled the installation to accommodate our trip schedule and held our hand throughout. We couldn't be happier with the process and their involvement. There was not an ounce of marketing or excelling phone calling and pushing on their part before we signed on with them which made picking them the right choice.

It has been three months since our NOVA Solar solar power array (16 panels, 384W per panel max throughput) became active, and life is electrically better. $16 a month electric bills, with some credits “in the bank.” The entire process with NOVA was excellent. We had four bids, which we narrowed to two, and then to NOVA alone, based on our needs and our desire to work with a local installer. The contract preliminaries and discussions went smoothly, as you would expect with a knowledgeable team. Being an engineer (not electrical), I asked many questions, and my questions were answered with respect and with detail (no “dumb customer” attitude). Installation followed (one day on site) and it became clear that this was a team who knew their stuff, and who enjoyed what they did. Follow up questions were answered quickly, and all post-installation details (interconnect, billing, documentation, SREC submission, etc.) were all accomplished with no issues. All of the bids were competitive with what our research had indicated. NOVA’s bid was a few percent higher than the others, but we felt the local knowledge they had, and the support for a local business we would show, was well worth the extra dollars. As one of the team said, “we try to be competitive, but we want to be the best!” We have two neighbors who also used NOVA, and their experiences (over five plus total years) have been the same. Thank you to Jake, Barklie, Tripp, Max, Robert and the whole team!

No surprises. The whole process from quote through county inspection was smooth and professional. Great communication from sales rep providing multiple quotes and answering questions promptly. Great comms from project manager regarding schedule and process. Project executed on time, exactly as planned and all permitting and inspections handled by Nova Solar. Incredibly, the actual installation of solar panels and wiring to main panel took 5 hours. They even sent a tech for the county inspection the following day in case the inspector had any questions. Roof looks fantastic.

The installation process could not have been more smoother or prompt. My solar panels looks a lot nicer than the other panels I've seen. I highly recommend Nova solar panels for your next energy saving project.