Solar Bear - Profile & Reviews

Solar Bear is great, they delivered on time everything they promised and then some. From Sales, The Staff in the office, the installers and technicians are very knowledgeable, helpful and put their customers first. The Technician helped set up the montoring app and fully explained the process and warranty. They even contracted and took down a Huge Oak tree to help the system be more efficient to help me save more. I couldn't be happier at this time

Solar Bear has done a great job in the installation of solar panels on the roof of my house.The entire
staff has done a great job from sales to permitting ,installing and co ordinating all aspects of the job.Could;not have had a better crew.

Everything has been great, Solar Bear has been very responsive to my needs.

The team was super friendly and efficient. The office people remembered me when I called them. My panels are making electricity today!! Looking forward to watching my meter run backwards!!

Quick service and great communication. Professional job results. Kept communication even during the permit and engineering process. Am very happy with the results and process.

The entire crew from salesman Tom to completion John did a great job with the assessment,installation and completion information. At present the system is working great.

I really enjoyed working with solar bear the kept us informed on every step and answered all of my questions no matter the time or day. Im am super glad we went with solar bear.

Amazing service! Very polite and knowledgable. Definitely made the right choice when going with Solar Bear. God Bless You!

Solar bear was great from start to finish . Sean was great , he turned on my system downloaded my app and showed me everything that I needed to know. Thank solarbear

John was a delight...... he was so helpful. IKt was a comfort to see him again as he was the one that brought the permit and told me then he would most likely be the person coming back to turn on the solar. and he was.......great experience.. From the sales rep to the roofers to the insulation team to the panel installers...... the entire team completed their tasks with integrity and at a reasonable pace.

From start to finish we had a great experience with Solar Bear. We had a new roof, solar panels, and the spray foam insulation done through their company. All services were completed as promised, within the time frames given, and properly and professionally done. Customer service in the office was also top notch.

From the start Tom was professional and upfront. The staff was reactive when I would call to check on the the status, given the virus situation it took a little longer than I thought but now I have solar and I am happy..

Great company. John came by today and turned on the system. It began working today. The Enphase app is fantastic. From start to finish, Solar Bear has been professional and consistent.

Im had dealt with another company and solar bear far exceeds them. Professional and helpful with all my constantan questions and calling. Six stars if i could! Props to Jamie and Kiiara and Sarah for their professionalism And awesome patience with me ! ALSO John , Major props, for coming out on a Saturday and hooking me up!

What I wanted, everything works great. Company worked everything out to my satisfaction.

From the removal of insulation to the installing of solar panels.... the crews were professional and courteous. All done in a timely manner.

Very happy with solar bear. I would highly recommend them to anyone looking to go solar.

I can say that it really works. I just got my first bill for just the service fees.i would highly recommend solar bear and there team.

Very happy with the solar bear and roof bear they got a brand new roof and solar done in 2 months which gives me 1 whole month of free solar. Very happy to do business solar bear.

Search on internet showed high ratings and good reputation. Also, Jay was very patient and helpful through entire process.

Outstanding Customer Service.
John was awesome turning on our brand new solar system! Jeff sales rep was a really nice military man. Solar Bear is the only solar company you will recommend!!!!

Installer went out of his way in fixing a portion of fencing. Everyone has been helpful, knowledgeable, and instructive. My meter is going backward!

Solar Bear was quick and efficient, great service particularly from John and Jamie!

Great customer service and follow through. Highly recommend!

Everyone involved from beginning to end have been fantastic and very nice to deal with.

Justin and everyone we dealt with have been amazing! He was a pleasure to deal with & explained everything very thoroughly with no high pressure sales at all.

Everyone was great to work with. Happy with the whole process. Rep was very informative, office was always helpful, install crew was fast and clean.

Johnathon was very informative and congeal. Answered all my questions and giving him a 10 on presentation

Also would like to rate my salesperson, Joshua Deamon, and also gave him a 10 rating. We had some delays not due to solar bear and Josh always followed through to get resolutions

Everything Was great Everybody that I worked with was very professional and the process was very simple

This company installed our 39 solar panels.
They claim the have engineers come out and design your system. No engineers EVER came out. The design we received used Google Earth and you couldn't see our dormers.
When the company came out to install, the project manager said they could install on our NW facing part of the roof. We suggested they tilt the panels to catch the sun. He said "we'll install the 26 panels flat and adjust later if we need to.

A year later...4 months out of 12 we have had to PAY for electricity. $39,000 for a system that is only 63% efficient!
AND THE COMPANY WILL NOT COME AND FIX THE SYSTEM per the president of the company!!
DO NOT USE THIS COMPANY!!
Also a selling point was that they would come and clean the panels for us. They never did!!

Jeff, the installers and the main office has made our solar set up easy. Over all, we had a great experience

Super easy to work with, and they did a great job! Everyone from Chuck to the office crew to the installers were very knowledgeable, easy to communicate with, and took the time to answer all of my questions. They were also able to work with my schedule to get things done. Highly recommended!

I have had a great experience with Solar Bear from start to finish Danny the sales rep that came out to my house was funny and honest. And the the install team was fast and clean. The Office people are very nice and helped me with all the ins and outs. Thank you all.

Will and Rodger did a great job helping me understand everything about the solar process. Took a little long but I’m glad my system is finally on. Special shout out to will Garcia for helping me set up the app and explain everything.

Solar bear was great to work with. Joe was very knowledgeable, office staff was helpful, and install crew was fast and cleaned up after themselves

Solar Bear from the beginning has been great, from Josh that walked us through ill the paperwork and any and all questions to the end with john who answered all questions and made sure that everything was working right. We highly recommend this company !

Great communication, nice team to work with

Solar Bear provided me with everything I was looking for. Our roof had been the same one the house was built with in the early 80s and had survived every major Florida hurricane to that point. Solar Bear sent someone to my home that went through all the options for me and explained everything. Solid experience.

Solar bear was very helpful every step of the way. I am very satisfied with their services.

I’m excited about my new solar system

Solar bear gave me great informative infirmation on solar. Chuck was amazing. Office support was always there to help. Install was very quick and clean and neat. Will recommend to my friends.

Very fast friendly and professional. Install team did a great job with my very expensive tile roof.

Time frame for service is awesome. They also went above and beyond to help with any permit situation without hesitation. Great service and will tell others!

They were wonderful and quick! They even helped with other issues in our attic! The office girls are on point, quick, friendly and made everything easy!

Great company very professional very prompted everyone treated me with respect. I would use this company again on my next home.

Spray foam technician that came out did a great job tucker and seth, the solar installation crew also did a great job I am very happy and would highly recommend this company

This experience with going solar has been so stress-free! Not without its issues, but with SolarBear, the issues were minor and quickly resolved to our benefit... even if you find a cheaper quote, it only means you’re getting cheaper service. The customer service we have received (and I’m sure will continue for years into the future) is worth well more than what we paid. Look no further once you allow SolarBear to serve you with a quote... I am sure you will be as happy as we are, and we highly recommend SolarBear for your solar installation!!

We are so happy we picked Solar Bear when we decided we wanted to go solar. From meeting Bruno to the last Solar Bear Technician who came to turn on the panels, it was a great experience. All involved were always professional, the electricians, the installers, the insulation crew to the administration office, all great people to work with. I've already recommended them to family and friends.

My total experience was great. Communication was always available. Answered questions with out problem. Scheduling was as stated.

Great service everything done on a timely manner can’t recommend them enough. Very professional and helpful great customer service.

Installers quick and efficient. I woukd highly recommend them.

Un excelente trabajo en todo los aspectos

The support staff in the office was amazing. Erica, Sheila, Kiara all we wonderful and helped us through a tough permit issue that had nothing to do with Solar Bear. Solar Bear's install went well.

Best,
Ken and Susan Howland

Both the panel installation and electrical installation process went smoothly! Very happy with their service.

I would recommend Solar Bear as a solar provider for your residential home. The installation crew and support staff were extremely helpful.

Very responsive good customer service and great tram.

I really enjoyed Will and Jamie from solar bear. The were very pleasent. They made me feel very comfortable about getting my panels. I will tell everyone about them and solar bear

My experience with the entire Solar Bear crew was exceptional. Jamie and Will went above and beyond explaining the entire process and took their time answering all my questions. I never felt pressured or confused. I definitely recommend them for your solar energy needs.

Muy buena compañia y muy profesionales

This is a response to having Will here today at our home. His work ethic as a representative of the Solar Bear company was very refreshing, honest and thorough. We appreciate his work ethic very much. Thank you,. Brian Popolizio

Great company. Over all we have had a great experience with solar bear and I would highly recommend this company to all my friends and family.

Staff technically proficient. Very polite and helpfull

Antonio and tuck from the spray foam crew did amazing job with my home. I would highly recommend to all.my friends and family

To the person Came out and sold me the solar bear system to the person who came and hooked me up at the very and every person that came was helpful concerned and they did their job effectively and I really appreciate that especially seeing as how I'm having trouble with somebody else right now in business.

Save the headache. Go with a different company. My brother and sister used superior solar..wish I had. After a great sales pitch, we felt like our solar installers should be Solar Bear. We had to inform them of a fire code set-back they weren't taking into account and this should have raised red flags. Unfortunately, we thought it an honest mistake and continued with Solar Bear. They came out to install the system without letting us know AND without sending us any final plan layouts for approval (which were promised when we pointed out the still present fire code issue to a "carebear" while on the line with her and the sales person). Luckily, we were home for the installation to continue. Upon going for a walk, I noticed that they were still in violation of the previously mentioned fire code. They had already drilled into our roof, but were told by the project manager to just repair it and change the layout...again, we didn't approve any plans. In fact, it was about a week AFTER the install that HOA sent us an email for the approved install. This was in July and we still don't have working solar because we haven't had an inspection because the county hasn't approved their plans...the same plans for the installation that they already completed. Why was work done on our home before final plan approvals? I feel like this is a step before acquiring permits. I'm hoping they have all permits. But, I don't have any answers because we haven't spoken to any project managers or superiors. We only get replies from customer service and all they can do is apologize. We only get updates when we initialize phone calls to them. How is it okay to not finish a $30,000 job for someone and feel like you don't have to keep them in the loop with updates? Maybe because they've already been paid? We’ve begun payments on a financed system that isn't working and was supposed to offset energy bills that we are also paying. Not to mention the worry that the final approved layout will NOT match what they've installed and will cause further damage to our roof. They called us, after we filed a complaint with BBB, and said they now had the permits. We told them we need to see said permits. They said they were sent and the company had a tracking number and that we should receive them in a few days. This was over a week ago. No permits. No update. HORRIBLE.

Everyone was great at solar bear. We are very happy how we were treated by the staff. I would highly recommend this company.

Everything was great with solar bear I am glad everything is up and running now. Thank you will for helping us understand the app and address last minute questions.

It was a awesome experience over all me and my family are happy we said yes to solar.

After a great sales pitch, we felt like our solar installers should be Solar Bear. We had to inform them of a fire code set-back they weren't taking into account and this should have raised red flags. Unfortunately, we thought it an honest mistake and continued with Solar Bear. They came out to install the system without letting us know AND without sending us any final plan layouts for approval (which were promised when we pointed out the still present fire code issue to a "carebear" while on the line with her and the sales person). Luckily, we were home for the installation to continue. Unfortunately, the sales rep couldn't make it for a possible bonus sales tent setup because he wasn't notified that they were coming, either. Upon going for a walk, I noticed that they were still in violation of the previously mentioned fire code. They had already drilled into our roof, but were told by the project manager to just repair it and change the layout...again, we didn't approve any plans. In fact, it was about a week after the install that HOA sent us an email for the approved install. This was in July and we still don't have working solar because we haven't had an inspection because the county hasn't approved their plans...the same plans for the installation that they already completed. Why was work done on our home before final plan approvals? I feel like this is a step before acquiring permits. I'm hoping they have all permits. But, I don't have any answers because we haven't spoken to any project managers or superiors. We only get replies from customer service and all they can do is apologize. We only get updates when we initialize phone calls to them. How is it okay to not finish a $30,000 job for someone and feel like you don’t have to keep them in the loop with updates? Maybe because they’ve already been paid? Now, we will soon begin payments on a financed system that isn’t working and was supposed to offset energy bills that we will also continue to receive. Not to mention the worry that the final approved layout will NOT match what they’ve installed and will cause further damage to our roof. Is there a warranty response for the repairs they have already made and will potentially have to make due to their faulty business practices?

Working with Solar Bear to get our solar system was an excellent choice. The salesman was very helpful and if he didn’t have an answer he got back to me right away. Installation went smoothly and everyone I worked with and talked to at the company were always very pleasant and helpful.

Very friendly and knows what he's doing.

Everyone from Solar Bear was wonderful. The young men were fast, efficient, and so polite. They answered all of our questions, all in one day. Super Team, and wonderful customer service.

Everything was great and professional.
The panels where installed very fast and we are very pleased with the service

I decided to go with SolarBear, not because of pricing, but because of the efficiency of the solar panels chosen and the reviews on the EnergySage site. Unfortunately the whole process has been a disaster. I highly recommend anyone looking for Solar to stay away from this company. 5 months into the process and my panels are still not turned on. I would say there is still at least another 1-2 months to finalize the meter swapping and turning on the equipment if I get lucky and I get someone at SolarBear that knows what they are doing.

Install was quick fast! People at Solar Bear answered my questions timely also.

My experience with solar bear was very good, thanks

The sales person is like a used car Salesman trying to get the sale for every penny they can get. I was offered a 10kw 33 panel system with blown in insulation in the attic and a Generac natural gas generator back up for $94k, If you do the research you'll find the average cost is $1000 per installed panel, blown in insulation only costs between $500 and $1000 and a 16kw Generac generator is only about $4000. So this job should only cost between 50 and 65k. I hired someone else who installed an 11.7kw system with a 16kw natural gas generator for $65k
If you want to deal with Solar bear, Don't be suckered in to a contract and shop around.

The rep Max was very honest, took his time made sure I was educated about solar and the process was smooth and easy.

So far everything has been great. Solar bear is a excellent company and I can't wait to see how my solar save me money. Will did a great job explaining everything to me so I now have a better understanding on whT to expect.

When purchasing a new home
Getting solar panels was at the top of our to do list! We reached out to solar bear schedule an appointment simple easy to do. The representative Kevin Harris was very knowledgeable & detailed. In his presentation video it states that if we chose not to choose solar bear he would simply shake our hand and walk away.
We chose not to let him walk away and we signed the contract right then and there.
Kevin Harris taught “us” exactly what solar panels do and how they work.
Thank you Kevin Harris.
Our Family was so excited to make the planet more Eco-Friendly. The day the crew arrived with the solar panels was exciting.
The crew just took off into action flew up on the roof and just started laying down the panels they were fast,neat, clean, and very polite .Thank you crew!
Our Family was also very impressed with Sean, Sean taught “us” newbies how the generator box and panel works, he even showed us how to upload the app and read it as well. Sean thank you as well!
So Overall it was the best decision ever.
Thank you Solar Bear!

The people with solar bear were very attentive and respectful. The process was quick and easy. Would definitely recommend this company to anyone looking to make the switch to solar. ☺️

Great Company to deal with everyone was professional and respectful will highly recommend them to anyone

Had a great experience with Jay my sales rep and everyone at solar bear I highly recommend their service

Everything has been great with solar bear I would highly recommend them to all my friends and family

Met Luis at Strawberry Festival and a few days later he came out to do a free quote. He reviewed everything with me and I moved forward. The panels were installed pretty quick. We had a delay to due CoVid for final engineering and inspection but once things were back Open things moved along and now generating solar power. Overall very happy with everything and looking forward to making solar energy.

Estoy muy satisfecha con el trabajo que Solar bear me completo en mi casa y la gente de la oficina muy amable y atentos, gracias SOLAR BEAR.

issues with monitoring system as far as being installed and capable been a two week run around

Great company I’m so happy I went with solar bear I also got a new roof

Great experience & will was excellent in helping us with while setting up system & also getting spray foam set up , Great Guy!! Maria & Jorge Velazquez

Over all experience was good .comucation could have been better.

Mimi me in the office was great Helping throughout the process. Install was quick.

Will and Kevin have done a great job representing solar bear to with the highest level of professionalism. I already have recommended this company to my sister who also has a system and a few of my friends. I would like to thank solar bear team for treating me like family.

Everyone was very professional and kind. Great job. Thanks a lot!

So far so good I have no complaints can't wait to see the system kick butt

They had a good rep that was thoutough answers all questions then a speedy install followed . Please with my solar

Great company to do business with i would highly reccomend them

Great company i would highly recommend them to all my friends and family .

it was very nice of the girls in the office were very helpful I can't believe how quickly it did go in what much sooner than they had predicted and what else I'm really looking forward to get off that away from the electric company

Everything has been great with solar bear I would highly recommend this company

very pleased with the install set up and install was great i would highly recommend this company.

Great and fast install company im very happy with the design I received from this company. I will recommend them to all my family and friends.

Great service. Company works with you to get the best outcome in aesthetics and production. System immediately provided more than enough kw to run the entire house and then some!

Will was courteous, friendly and informative. He made sure all was in working order, and that I had the app downloaded for monitoring. Sales and office staff were also awesome. Solar Bear has made the decision to switch to solar easy and manageable.

Great Service from everyone I would highly recommend this company to all my friends and family as they have the best pricing and finance options. Everyone was professional and kind.