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256 reviews
Great service everything done on a timely manner can’t recommend them enough. Very professional and helpful great customer service.
Installers quick and efficient. I woukd highly recommend them.
The support staff in the office was amazing. Erica, Sheila, Kiara all we wonderful and helped us through a tough permit issue that had nothing to do with Solar Bear. Solar Bear's install went well.
Best,
Ken and Susan Howland
Both the panel installation and electrical installation process went smoothly! Very happy with their service.
I would recommend Solar Bear as a solar provider for your residential home. The installation crew and support staff were extremely helpful.
I really enjoyed Will and Jamie from solar bear. The were very pleasent. They made me feel very comfortable about getting my panels. I will tell everyone about them and solar bear
My experience with the entire Solar Bear crew was exceptional. Jamie and Will went above and beyond explaining the entire process and took their time answering all my questions. I never felt pressured or confused. I definitely recommend them for your solar energy needs.
This is a response to having Will here today at our home. His work ethic as a representative of the Solar Bear company was very refreshing, honest and thorough. We appreciate his work ethic very much. Thank you,. Brian Popolizio
Great company. Over all we have had a great experience with solar bear and I would highly recommend this company to all my friends and family.
Staff technically proficient. Very polite and helpfull
Antonio and tuck from the spray foam crew did amazing job with my home. I would highly recommend to all.my friends and family
To the person Came out and sold me the solar bear system to the person who came and hooked me up at the very and every person that came was helpful concerned and they did their job effectively and I really appreciate that especially seeing as how I'm having trouble with somebody else right now in business.
Save the headache. Go with a different company. My brother and sister used superior solar..wish I had. After a great sales pitch, we felt like our solar installers should be Solar Bear. We had to inform them of a fire code set-back they weren't taking into account and this should have raised red flags. Unfortunately, we thought it an honest mistake and continued with Solar Bear. They came out to install the system without letting us know AND without sending us any final plan layouts for approval (which were promised when we pointed out the still present fire code issue to a "carebear" while on the line with her and the sales person). Luckily, we were home for the installation to continue. Upon going for a walk, I noticed that they were still in violation of the previously mentioned fire code. They had already drilled into our roof, but were told by the project manager to just repair it and change the layout...again, we didn't approve any plans. In fact, it was about a week AFTER the install that HOA sent us an email for the approved install. This was in July and we still don't have working solar because we haven't had an inspection because the county hasn't approved their plans...the same plans for the installation that they already completed. Why was work done on our home before final plan approvals? I feel like this is a step before acquiring permits. I'm hoping they have all permits. But, I don't have any answers because we haven't spoken to any project managers or superiors. We only get replies from customer service and all they can do is apologize. We only get updates when we initialize phone calls to them. How is it okay to not finish a $30,000 job for someone and feel like you don't have to keep them in the loop with updates? Maybe because they've already been paid? We’ve begun payments on a financed system that isn't working and was supposed to offset energy bills that we are also paying. Not to mention the worry that the final approved layout will NOT match what they've installed and will cause further damage to our roof. They called us, after we filed a complaint with BBB, and said they now had the permits. We told them we need to see said permits. They said they were sent and the company had a tracking number and that we should receive them in a few days. This was over a week ago. No permits. No update. HORRIBLE.
Everyone was great at solar bear. We are very happy how we were treated by the staff. I would highly recommend this company.
Everything was great with solar bear I am glad everything is up and running now. Thank you will for helping us understand the app and address last minute questions.
It was a awesome experience over all me and my family are happy we said yes to solar.
After a great sales pitch, we felt like our solar installers should be Solar Bear. We had to inform them of a fire code set-back they weren't taking into account and this should have raised red flags. Unfortunately, we thought it an honest mistake and continued with Solar Bear. They came out to install the system without letting us know AND without sending us any final plan layouts for approval (which were promised when we pointed out the still present fire code issue to a "carebear" while on the line with her and the sales person). Luckily, we were home for the installation to continue. Unfortunately, the sales rep couldn't make it for a possible bonus sales tent setup because he wasn't notified that they were coming, either. Upon going for a walk, I noticed that they were still in violation of the previously mentioned fire code. They had already drilled into our roof, but were told by the project manager to just repair it and change the layout...again, we didn't approve any plans. In fact, it was about a week after the install that HOA sent us an email for the approved install. This was in July and we still don't have working solar because we haven't had an inspection because the county hasn't approved their plans...the same plans for the installation that they already completed. Why was work done on our home before final plan approvals? I feel like this is a step before acquiring permits. I'm hoping they have all permits. But, I don't have any answers because we haven't spoken to any project managers or superiors. We only get replies from customer service and all they can do is apologize. We only get updates when we initialize phone calls to them. How is it okay to not finish a $30,000 job for someone and feel like you don’t have to keep them in the loop with updates? Maybe because they’ve already been paid? Now, we will soon begin payments on a financed system that isn’t working and was supposed to offset energy bills that we will also continue to receive. Not to mention the worry that the final approved layout will NOT match what they’ve installed and will cause further damage to our roof. Is there a warranty response for the repairs they have already made and will potentially have to make due to their faulty business practices?
Working with Solar Bear to get our solar system was an excellent choice. The salesman was very helpful and if he didn’t have an answer he got back to me right away. Installation went smoothly and everyone I worked with and talked to at the company were always very pleasant and helpful.
Everyone from Solar Bear was wonderful. The young men were fast, efficient, and so polite. They answered all of our questions, all in one day. Super Team, and wonderful customer service.
Everything was great and professional.
The panels where installed very fast and we are very pleased with the service
I decided to go with SolarBear, not because of pricing, but because of the efficiency of the solar panels chosen and the reviews on the EnergySage site. Unfortunately the whole process has been a disaster. I highly recommend anyone looking for Solar to stay away from this company. 5 months into the process and my panels are still not turned on. I would say there is still at least another 1-2 months to finalize the meter swapping and turning on the equipment if I get lucky and I get someone at SolarBear that knows what they are doing.
Install was quick fast! People at Solar Bear answered my questions timely also.
My experience with solar bear was very good, thanks
The sales person is like a used car Salesman trying to get the sale for every penny they can get. I was offered a 10kw 33 panel system with blown in insulation in the attic and a Generac natural gas generator back up for $94k, If you do the research you'll find the average cost is $1000 per installed panel, blown in insulation only costs between $500 and $1000 and a 16kw Generac generator is only about $4000. So this job should only cost between 50 and 65k. I hired someone else who installed an 11.7kw system with a 16kw natural gas generator for $65k
If you want to deal with Solar bear, Don't be suckered in to a contract and shop around.
The rep Max was very honest, took his time made sure I was educated about solar and the process was smooth and easy.
So far everything has been great. Solar bear is a excellent company and I can't wait to see how my solar save me money. Will did a great job explaining everything to me so I now have a better understanding on whT to expect.
When purchasing a new home
Getting solar panels was at the top of our to do list! We reached out to solar bear schedule an appointment simple easy to do. The representative Kevin Harris was very knowledgeable & detailed. In his presentation video it states that if we chose not to choose solar bear he would simply shake our hand and walk away.
We chose not to let him walk away and we signed the contract right then and there.
Kevin Harris taught “us” exactly what solar panels do and how they work.
Thank you Kevin Harris.
Our Family was so excited to make the planet more Eco-Friendly. The day the crew arrived with the solar panels was exciting.
The crew just took off into action flew up on the roof and just started laying down the panels they were fast,neat, clean, and very polite .Thank you crew!
Our Family was also very impressed with Sean, Sean taught “us” newbies how the generator box and panel works, he even showed us how to upload the app and read it as well. Sean thank you as well!
So Overall it was the best decision ever.
Thank you Solar Bear!
The people with solar bear were very attentive and respectful. The process was quick and easy. Would definitely recommend this company to anyone looking to make the switch to solar. ☺️
Great Company to deal with everyone was professional and respectful will highly recommend them to anyone
Had a great experience with Jay my sales rep and everyone at solar bear I highly recommend their service
Everything has been great with solar bear I would highly recommend them to all my friends and family
Met Luis at Strawberry Festival and a few days later he came out to do a free quote. He reviewed everything with me and I moved forward. The panels were installed pretty quick. We had a delay to due CoVid for final engineering and inspection but once things were back Open things moved along and now generating solar power. Overall very happy with everything and looking forward to making solar energy.
Estoy muy satisfecha con el trabajo que Solar bear me completo en mi casa y la gente de la oficina muy amable y atentos, gracias SOLAR BEAR.
issues with monitoring system as far as being installed and capable been a two week run around
Great company I’m so happy I went with solar bear I also got a new roof
Great experience & will was excellent in helping us with while setting up system & also getting spray foam set up , Great Guy!! Maria & Jorge Velazquez
Over all experience was good .comucation could have been better.
Mimi me in the office was great Helping throughout the process. Install was quick.
Will and Kevin have done a great job representing solar bear to with the highest level of professionalism. I already have recommended this company to my sister who also has a system and a few of my friends. I would like to thank solar bear team for treating me like family.
Everyone was very professional and kind. Great job. Thanks a lot!
So far so good I have no complaints can't wait to see the system kick butt
They had a good rep that was thoutough answers all questions then a speedy install followed . Please with my solar
Great company to do business with i would highly reccomend them
Great company i would highly recommend them to all my friends and family .
it was very nice of the girls in the office were very helpful I can't believe how quickly it did go in what much sooner than they had predicted and what else I'm really looking forward to get off that away from the electric company
Everything has been great with solar bear I would highly recommend this company
very pleased with the install set up and install was great i would highly recommend this company.
Great and fast install company im very happy with the design I received from this company. I will recommend them to all my family and friends.
Great service. Company works with you to get the best outcome in aesthetics and production. System immediately provided more than enough kw to run the entire house and then some!
Will was courteous, friendly and informative. He made sure all was in working order, and that I had the app downloaded for monitoring. Sales and office staff were also awesome. Solar Bear has made the decision to switch to solar easy and manageable.
Great Service from everyone I would highly recommend this company to all my friends and family as they have the best pricing and finance options. Everyone was professional and kind.
Absolutely amazing!! Customer service is great! Fast Installation!!
We have had a great experience from start to finish with solar bear. If they said they where going to do something they followed through. We are already producing more kwh then we are using. Thanks for everything solar bear.
I appreciate how quick response if Solar Bear Was taking over from prior contractor that we were out of business the customer service team and the install crew was good to work with.
Great experience fast installers quick and nice . Office responsive ontime throughoutthewholeprocess. Thank you for agreat experience
I am very happy with solar bear and their team this company has really helped me out with the solar project. I am so glad I wont be foreces to pay new high rates from the electric company and now have a fixed payment for panels that are mines.
Great service prompt everyone was very professional I am glad my system is now on and working.
The sales guy Brandon did a great job at explaining everything about solar I am happy I made this decision and I’m glad I chose Solo Bear to be my sole provider. Overall this has been a painless process and I would highly recommend them to all my friends and family.
I was looking into going solar and i found solar bear and im glad i did. Everyone was very professional and i would highly reccomend this company to all my friends and family.
Good experiences, professional,office support was great , guys are great
great experience from sales process to install all the way to turning the system on at my place. Thanks solar bear
My experience getting set up with solar Bear was wonderful. Jay with sales was excellent... Very responsive and knowledgeable. The installation crew was professional, fast and fun to talk to. It all left me feeling very confident about my purchase. And they look great on my roof!
This company is great, the staff is very professional. Thanks to Kiara, Jamie, Sean, and the installer crew!
Overall great service from Solar Bear and their team. Everything was a smooth process. I would highly recommend them to all my friends and family.
Great company to do business with i would highly recommend them to all my friends and family
Whole experience from beginning to end was 5 star. Panels were installed within two weeks of initial contract signing. Whole process from beginning to end took 4 months. Staff was always courteous. All electrical upgrades were completed and included in original contract price. System was turned on and producing power without any issues.
Excellent system and service. Responsive staff and a great app to see system performance.
Great Service! Everyone was very knowledgeable and answered all questions. Definitely a good company to do business with. Looking forward to lower electric bills!
I am very satisfied with the all conversion project from start to finish. Extremely professional and punctual. I am glad that I chose Solar Bear over five other companies.
Called to find out about Solar here in Florida. Jay came and explained everything to us in a very professional and complete way. He answered all of our questions and we made the decision to move forward. We had a great crew of people come in and work in our attic to remove all the old insulation since we went with that extra option. After they left the actual installation took place and again we were impressed with the friendliness and efficiency they exhibited. Electrical installation took place at that time also and I must say it is a very clean install. Very professional. Insulation was installed and all is great. We had a little bit of a wait for the county inspections, but that is no reflection on SolarBear. All looks great. Today we had Will Garcia come and show us how to turn the system on and monitor it from our phone application. Again everything has been explained in detail. Great company to work with. I strongly recommend them.
We have had a terrific experience with Solar Bear. From the rep that came in and explain the whole process, jealous, to the final sign off by will Garcia. They have been great to work with, answered our questions properly and thoroughly, and explained every step of the process. I would recommend them to anyone who is interested in lowering their electric bill and helping to save the planet. We have a great feeling of satisfaction knowing we are doing what is best for us, using this clean energy source.
Our overall experience with solar bear was exceptional starting with out sales rep Jason Murphy to the install team also exit surveyor will garcia.i would highly recommend this company.
Overall everyone did a fantastic job at solar bear. The salesman and installation crew were top notch and did a great job explaining everything about solar. The girls in the office help throughout the process with communicating back-and-forth with everything going on and I couldn’t be pleased with the great customer service. I would highly recommend solar bear to all my friends and family.
Will was great. He explained everything clearly and made sure we had all the information we needed. The installers were great. They were clean and organized and did the job professionally.
Product seems to be of good quality, salesman was awesome in seeing how well the system could work for us. Install crews were fast, polite, and helped us to understand what they where doing and where we were in the process. Exit survey helped me vent a lot of frustration I’ve had a long the process. Which took a lot longer than I ever thought it should have. I still believe the process will be worth the end result. Most frustrating part of the process was the lack of communication I received. They got better as the process dragged on, and I’m happy to report 8 months later. I finally have a functioning solar system.
This is my 2nd solar system. Based on 8 yrs experience with my previous system i am pleased with my new system. Having solar installed and owned simplified my house being sold in Arizona. Thank you Solar Bear.
Solar bear is very great, the staff are amazing, keep communication going throughout the process
Over all great experience with the solar bear Staff these guys are definitely the leaders in the solar industry I would recommend them to all my friends and family
Great experience with solar bear from the point of sale to the office support and down to the install team . Great job and would recommend
Will reccomend to anyone . I am totally satisfied with their work done at my home. I am now producing and monitoring my solar production. Thank you solar bear
Installers that were on sitw were professional salesman communicated all the steps well and office answered all my questions when i had any. Recommenable company
Overall great staff and polite to me when I had questions about the process and products provided
This is a great company they did everything that was promised I highly recommend Solar Bear
Had a very good experience overall with solar beat and their employees. Duke took longer than expected but solar bear helped with all of that. I would recommend
Had a good experience with the company from the sales rep Jason that sold me the system to the install crew (solar & spray foam) down to the office and exit surveyor who came to turn my system and hook up my monitoring app. Thank you Solar bear
Solar bear did an awesome job.the sales rep Danny Collins was very knowledgeable and the installers were very professional cleaned up after themselves and they even sent Sean out to turn the system on and hook up my monitoring app. Thanks to them I’m now producing clean energy and would recommend to anyone.
I had a very good experience with solar from salesman Daniel to office support, to installers, through activation and everyone involved waseffecient, knowledge, and friendly.
From beginning to end Solar Bearhas been great. Hoy installed professionally and tget were out on a timely manner to turn the system on after my meterswap. Would highly reccomend
Very informative someone always to help you scheduling good. Persons in office salesman . install team , insulation team, exit surveyor, all just really nice would definitely recommend Solar Bear.
I had great experience starting with my salesman Brady also solar installer team I had were great and quick. Also Sean who came out to turn on my system also helped me log in to my monitoring platform and explained how it works was amazing
Excellent company to work with pleasant staff and eager to let us know every step of the process. We feel like we are doing our part to save the planet and saving money is always a plus
Clint was very personal the rep. At no time was I pressured Clint shared the advantage of solar and the future of solar. Panels were installed on time workers were prompt and cleaned up well. Office was friendly and helpful. All personal I was exposed to were professional.
My experience has been great with solar bear from luis the salesman to the install guys that came out to install. Now im saving money producing my own clean energy
A had very good support with Solar Bear office and install. They left the house very clean and didn't have to clean after install at all. Thank you solar bear.
I am very happy with the service and support from the entire Solar Bear staff and am pleased at how efficient and courteous their people have been. They took a bad situation and gave me back a solar system that serves my needs and provides The supplemental energy needs.
Office staff, salesman, Jay, installers, and other workers have been very friendly and answered all of our questions. Installation has been very quick, with no disruption to us. We are very proud to support a company that is local and works with such high standards.
Solar bear was awesome from the start with there in house sale person who sat with me and wife 2 Saturdays in a row. They helped do all the paperwork and the install take about 6 weeks from start to finish. I will be recommending solar bear to all my friends and family as a definite upgrade to there homes in the future.
Fantastic. Great company. They handled everything start to finish. All I had to do was sign. No problems or hassles. And they keep you posted as to what is going on and when. Highly recommended!
Only ones that seemed like they weren't a fly by night company. They met and set expectations properly from sale with Sean to the office with Erika all the way to the install. Highly recommend this company
I Mr. Rubis had a wonderful experience with solar bear. Staff was excellent and very knowledgeable / would highly recommend solar bear to all of my family and friends 5 stars
Great company ,great service, but best of all they bundle services which made things perfect for my family and i. Thanks Solar Bear!
Solar bear was a great companytodo business with. Luis was very helpful throughout theprocess as well asthe office support. Even had someone come out to turn the system on for me. I would reccomendd this company
Solar bear was a great company to work with very professional. All expectations were met . Everytime the team me they left the home clean and neat. Awesome company.
Great experience with solar bear they helped me from begining to end. Im securing my daughters future with adding solar to her future home. Thanks solar bear
T.J and the team were great! Everything was completed exactly as discussed and it was seamless from the customer perspective. The installers were polite and very professional. We have been very happy with the experience!
Completely 100 percent satisfied with the presentation and the solar bear rep. He told us about the company. He let us know how long he has been with the company. Most important he showed us how high up they are with the better business burrough. Showed us different houses and tutorials. We were sold right away. No pressure to buy. Great company.
Solar bear was a good company had no problems so far as install already recommended to my family and friends .
Work per formed on time all the reps were very personal and professional. Thank you solar bear
Informative spokesperson. Very thorough explanation of system and process. Easy install good clean up quick communication with the office. Would reccomend
Great service, great communication throughout the process any questions the office answered after the fact . Would recommend this service to anyone looking into solar.
We were very impressed and satisfied with our experience with Solar Bear. Their salesman office staff, and polite. I highly recommend solar bear. We are so excited to have solar
