Sunsolar Solutions

I got my solar panels installed over a year ago now and wanted to wait the full year cycle before leaving my honest review. I was told upfront that I would still have an APS bill but it would depend on my usage and since I didn’t pay cash, I have the financing bill on top of it. My bill dropped from hundreds per month to less than $30 per month (even in the summer). Sunsolar Solutions has saved me thousands of dollars over this past year. My bill for financing is equivalent to what my regular energy bill was in the winter before going Solar. So it’s still a huge savings especially in the summer. My house is 1600 sq fr for reference and we have a Tesla battery. I truly believe my experience has been so positive due to this battery. It automatically kicks on during on peak hours and I don’t have to worry about the energy bill while making dinner in the evening. It’s truly been a blessing. One of our lights was acting up this week so my husband disconnected the power to try to fix it. The battery automatically kicked on so he had to disconnect the system to fully shut off the power. After he swapped the light he turned the power back on but forgot to turn the system back on. Within 24 hours Sunsolar Solutions was notified that my system was not connected and they had a service technician out the next morning. I did not need to call them. I had already realized the issue and turned it back on but they are on top of it and still had someone come out to troubleshoot and make sure it was running smoothly. The technician was awesome and knew exactly what he was doing. Great company all around. I’ve read the other reviews. The company reads all those reviews too and gets better every time. So the issues you read about from months ago, they’re not issues anymore. If your system goes out and you don’t realize, they already know and are sending someone out to fix it. Don’t want to keep track of on peak/ off peak hours? They automate that so you don’t have to even think about it. Want to know how much your system is producing? There’s an app so you have track its output/input. They truly are the solution to solar energy.

Your salesman Sergey Novitskiy in Goodyear AZ blocked my wife’s car in the middle of the street to harass her about solar. You best escalate this issue and handle it. Seriously aggressive and inappropriate behavior. You all call yourselves a legitimate business but use these cheap intimidation tactics? It’s pathetic. Especially on a pregnant woman. When my wife called me upset telling me 2 guys blocked her car trying to talk to her I saw red. Thanks for at least giving us a card so I have your shady company’s information.

If we could do no stars for this company we we would. We would HIGHLY discourage anyone from using SunSolar!! After a great sales pitch, we opted for some of their "best panels" which would virtually give us "no bills in the winter and credits for the summer" - this is where the lies start. After a bad inverter was put on our house and months of waiting, our panels were finally up and running, but even with the slightest bit of wind you can hear them rattling. We have "saved" about $40/month with these panels, never had any credits towards the summer and are hyper focused on not using any lights, turning on AC and using off peak hours. When I quote the word saved, I do this because you will not only be paying close to a normal APS bill but then you will have a huge SolarEdge bill now added if you do not pay cash for the panels - so really you are only adding hundreds per month. When asking the owner why we can't save any money with these panels he only responds with an excuse like the rest of customer service stating we are producing and it takes him 3 weeks to respond if he even does, now we are at a point of no responses at all. DO NOT waste your money on this because you will NOT save a dime with these, your summer and winter will feel MISERABLE with an additional cost added of solar, it is NOT worth it!!! DO NOT FALL FOR THESE SALES REPS, THE LIES, AWFUL CUSTOMER SERVICE AND OWNER ARE HORRENDOUS - do yourself a favor if you are wanting solar and take this review into consideration because you can most likely find solar that does work and saves you!

I finally made the change to solar and I couldn't be more happy with my decision. Adding solar was nowhere on my radar because it seemed to complicated, expensive and honestly, I didn't understand how it could replace my electrical company. I had too many questions about all the unknowns surrounding solar; how would I maintain solar panels, what happens if the panels fail, could the panels do damage to my home, etc. That all changed when I finally took a meeting with Edward from SunSolar Solutions. He was able to help me determine what I needed when I didn't even know what I needed to start this process. Although I was super hesitant about moving towards solar, Edward found a way to explain all the details in a way that didn't make me feel silly or foolish on the subject. He was incredibly patient with my 101 questions and never failed to provide answers with so much knowledge. I truly feel like I made a well informed decision to go with solar and want to thank Edward for his commitment to walk me through every step of the process. It was seamless and caused me no inconvenience at all. The cost was super affordable and I couldn't believe how much my SRP bill came down. I highly recommend Edward and the SunSolar team to anyone looking to switch to solar energy. It will be the best decision you ever made.