SunPower by esaSolar - Profile & Reviews

ESA is a phenomenal company that stands by their work. Their customer service is the best that I have ever experienced. Not only did they quickly address any and all concerns, but their consistent communication is top notch. Kevin is the BEST at what he does; if you get him, you are definitely in good hands.

~Brian

Having heard that Sunpower was a long-established and respected solar company that made its own equipment, I chose them and signed a deal with their contractor, esaSolar, in August 2020. There was room on my roof for about a dozen panels, and I ordered one of their Sunvault batteries as back-up to the system. More than seven months later, the system STILL isn't working. It seems that almost everything that could go wrong has gone wrong: long delays in supply of batteries, the wrong number of roof-supports installed on our flat roof, the engineers diagnosing faulty equipment and then not replacing it, different departments not communicating with each other, intra-company emails being copied to me in error, revealing what a mess the whole project is. They are very pleasant people, however. Maybe one day I'll have something that works.

We had ESA Solar install a SunPower system with 35 panels, roughly 11.4KW. They did a good, neat job, and finished almost a month ahead of the original estimate for completion. The system works well and we can check our status anytime via the SunPower app or via the SunPower website. We're very happy to have used top-quality components that hit higher efficiency numbers than we would have seen from panels made by other companies. We also like that our end-to-end warranty comes from a single company, SunPower, via ESA Solar. No fingerpointing should occur if our system ever fails to produce the expected output and requires warranty service.