At Sunpro, we strongly believe that solar energy can make an important contribution to a cleaner and safer world we live in. We are passionate about helping our homeowner’s make that vision come true, one home at a time.
Our Sunpro team works closely with you every step of the way.
We understand that purchasing a solar system is not an impulse purchase. Taking into account your home’s design, electricity usage, and budget is the first step to making sure that solar energy is right for you and your lifestyle. At Sunpro, we recognize the importance of the homeowner and how your satisfaction is vital to our business.
Besides producing you electricity with solar, we offer a Home Energy Audit by a Certified Home Energy Specialist, we find that we can save on your homes Energy Consumption by 5,000 to 7,000 kWh per year in addition to the solar panel savings.
We achieve customer satisfaction by honoring our commitments, exceeding expectations, and providing the highest quality products and service.
Rapidly expanding, our mission is to be the best solar installation company in the Gulf South for medium scale and residential systems; continually striving to maintain excellence in components, installation and superior customer service. Sunpro differentiates from other solar companies because we strive to put the homeowner’s needs and budget first, to exceed their expectations, and provide the best warranty service after installation.
Salespeople were semi knowledgeable. We thought we needed more panels, the original amount they suggested. Since we had no experience with solar we went with their advice. This has turned out to be a big mistake. We only have enough panels to produce half the energy we need. We still have the electric bill we were told would be gone. We even went as far as to have trees cut down to try to improve our output. It hasn’t helped. We are disappointed that no one at Sunpro even seems to care we are unhappy. The last email I sent, no one responded to. The first one I sent was responded to with a rude remark. I wish someone other than Stephanie was my contact person.
Professional sales rep who took time to explain their product and answer all our questions. Installation process explained and kept us informed throughout the process. One day installation, sales rep came to ensure our satisfaction and all installers were professional. Also received 64 LED bulbs, new Nest Pro thermostat, water heater blanket, smart power strip, attic stairs blanket and 12 month supply of air filters. This company is truly committed to their customers.
Poor follow up
We are sorry to hear that we missed you! Please reach out to me directly at firstname.lastname@example.org to see where exactly we dropped the ball. Please allow us the opportunity to make it right.
I got a quote from Sunpro a few months ago. The initial conversation wer good, The representative knew what he was talking about.
Lately, I have been writing to these guys and have had no response. I wonder how they will behave if they get the business.
Let’s see if the management reads this and responds.
I apologize for the mishap! We never want to leave a home owner hanging. Please reach out to me a email@example.com so I can address this issue.
Two part review: (1) SunPro Solar, (2) EnergyPro:
Sunpro Solar (Dallas) installed a 14.74kw solar energy system made up of 44 LG 335-watt panels at my home in Dallas/Carrollton. A professional crew of installers and electricians worked for most of a day to complete the project on a Monday. In addition, my home (built in 1982) required a new electrical panel being it was outdated and insufficient.
Customer service is a high priority with SunPro Solar and is evidenced by their ratings and reviews. Check Angie’s List, The Good Contractor’s List, BBB, Facebook, Yelp, Google reviews and sites where you do research. A company with this record of service will see to it that every step is handled properly. This is one of the reasons I selected SunPro Solar.
Thanks to the diligent efforts of Arletha Kent (solar specialist and sales rep), Paulina Castillo (project coordinator), and the employees of SunPro Solar, my system was able to go live immediately after being installed. Arletha did an outstanding job of communicating with me often about the status of the project and asking about any questions I had. The solar system is already exporting energy back to the grid. This final step commonly takes several weeks to complete in order to have time to process an interconnection agreement along with other necessary steps. My documentation was processed quickly and efficiently (mostly online) through the multiple layers of approvals and actions.
Now that my solar installation is complete, I am even more impressed than I ever imagined. GoSunPro.com.
My wife and I had EnergyPro reps Janeal White and Travis Kent begin our SunPro home solar energy installation by giving our home a thorough home energy audit (GoEnergyPro.com). This service is provided as a bonus for going solar with SunPro Solar (GoSunPro.com).
PART of the EnergyPro package includes 64 LED bulbs/floods, a Nest Pro thermostat, water heater blanket, smart power strip, attic tent, and a year’s supply of air filters. Janeal and Travis also worked on sealing our exterior doors. (The EnergyPro package includes sealing leaky ductwork and other discovered air leaks.)
The LED light bulbs are dimmable and equivalent to a 60-watt incandescent; I replaced incandescent lights I didn’t know I had.
Many thanks to Janeal, Travis, Paulina Castillo (project coordinator), and my sales rep Arletha Kent for providing me and my wife outstanding service.
Photos of my installation are posted on the SunPro Solar (Dallas) Facebook page (@sunprosolardallas).
One side note: From the day I first met with three companies for bids to the day my system went online only took SIX WEEKS. I thought it would take longer.
SunPro Solar AZ was honest with us, gave us all the details on the specs of the Panasonic 325 watt Panel including its 25 year full warranty, Premium Plus Rating for Energy Output, Output in High AZ Temps, Hail, and Holding its Power Output over the 25 years. John H. from SunPro Solar AZ was professional, responsible, reliable, informative, and stayed in contact with us to let us know how each stage of the install / application to the Utility Company / Utility Company's time line to install their Meter... We signed our contract in late May-2018 and within 7 weeks we had everything completed and the Solar Panels Turned on by the utility company. We are producing Solar Electricity for the last 2 weeks right on target to meet the 107% of our power needs as promised. We have been impressed and as a retired teacher of 41 years we give SunPro Solar and John H. an A+. Thank you SunPro Solar and John H.
My experience started with Stephen Brendlinger ( Sunpro Solar Energy Specialist ). Mr. Brendlinger was extremely pleasant and went through extra efforts to make sure we understood every aspect of the technology as well as the finance. Everything after that went exactly as Mr. Brendlinger has stated. I really appreciated his honesty and full disclosure of the process. Before I knew it, the financing was completed. Then the permits ( HOA, City, and Utility ) were completed. SunPro contacted me shortly after to arrange an install date. Server days later I was called and offered a window that had just opened up -- I took it . So yesterday a crew arrived at 8am and installed my 13.5kw system by 5pm. The install went without a hitch. My installers Josh, Antcros, and Chris were not only skilled but extremely professional. Their Electrician Jeff performed his install then spend some time educating me on my new system. When they left I had no questions and was quite impressed. What a team !! I would recommend them to anyone out there who does not like surprises and delays. Now I am just waiting on my Utility Company to inspect and allow me to use my new system. My only complaint: SunPro has spoiled me, and now I have decreased patience.
I chose Sunpro based on their awesome warranty and outstanding customer service. It's been 6 months since we got our solar installed and we could not be happier with choosing Sunpro. The sales support to project coordinators to installers was all top notch.
My wife and I shopped around for over a month, and Steve put up with all 10,000 questions we had to ask! He was able to answer any and all concerns we had about going solar, and really explained how Sunpro will protect us and our investment for years to come.
As an engineer, I'm very detail oriented, and he did not disappoint. The warranties on power, labor, material, and the roof where a huge selling point as well (we tried to find a company that could match what Sunpro was offering in protections and warranties, to no avail!).
Communication with the company, whether it was Diana getting our permits together, or Trey and Sierra handling the installation process, was amazing and we couldn't be happier. If I could give this 6 out of 5 stars I would!
The salesmen was very knowledgeable. He went over all the important information you need to know when going solar. I interviewed several companies and Sunpro really makes you feel informed and comfortable. There were so many things the other companies didn't offer that Sunpro had. My favorite thing is their 25 yr labor and the fact that they don't subcontract work. I have 17 Trina panels. my first bill was only $6!
Met with several solar companies, sunpro was in my opinion the best company in terms of knowledge of their product, best finance options, and professional service. Project managers kept me updated throughout the process, and the installation team cleaned up after they finished. My first electric bill was for $7, which was a huge difference compared to my previous bills averaging over $250. The only issue I had was dealing with stubborn HOA, but sunpro was able to communicate with them and get them to approve my project.
We met with 6 solar companies before deciding to go with Sunpro. They offer the best warranties BY FAR while still being competitive on price. Our system was installed this summer and we couldn't be happier with our savings. Thank you, Sunpro!
I did alot of reaseach into this and they had the best service, product and warranties. Everyone I spoke with was very helpful and friendly.
Switching to solar power was a smooth process and eventually I won't pay anything for my electricity. I would recommend this to anyone.
I have always wanted to have solar panels on my house, but I am always nervous about having pushy sales people at my house. When I found Energysage, I was excited that I could get a quote without having that pressure. As it turned out, Sunpro and there salesman Stephen were amazing. He took me through every step of the process and layed everything out for me. The warranties they offer and the products they use are what finally sold me, and the fact that every little question I can think of, Stephen always answers his phone and has the answer, or gets it for me as soon as possible. Can't say enough great things about Sunpro!!!!!!
We spoke with several companies. We felt the most comfortable with them because we see their trucks all over the Dallas area so we knew the weren’t fly by night. Their price was competitive and the sales person Stephen was very knowledgeable and was always available to take our call. Overall it was a good experience.
From start to finish, the whole Sunoro team was nothing but professional when answering our questions and keeping us up to date on the entire solar process! Everything looks beautiful!!!
Sunpro used the latest micro-inverters and mono black panels, but it was their warranties that really stuck out! We feel confident with Sunpro's 25 year Power Production, as well as 25 year Labor and Material warranty, and we loved that it wasn't just a 'manufacturer warranty', but actually through Sunpro! They also guarantee the roof will never leak (they showed us their roofing division, Buildpro). The solar system looks beautiful and we are very pleased. Thank you Sunpro!