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Sunpro Solar - Profile & Reviews

Rapidly expanding, our mission is to be the best solar installation company in the Gulf South for medium scale and residential systems; continually striving to maintain excellence in components, installation and superior customer service. Sunpro differentiates from other solar companies because we strive to put the homeowner’s needs and budget first, to exceed their expectations, and provide the best warranty service after installation.

27 reviews

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  • "Forgotten Customer"

    Reviewed Jun 03, 2020
    "Forgotten Customer"

    Reviewed Jun 03, 2020

    Sunpro Solar was the second company to send a proposal my way. Paul asked for the usual information of electric usage per my bill. Very quickly he sent a proposal along and i reviewed it. After review I sent a polite rejection and pointed put what I disliked in the proposal which was price of watt and interest rate on the loan. Informed him a competitor was offering better deals. He asked for the other proposal so that he could beat it by approaching his supervisor, so I attached the competitor proposal and awaited his response. Paul never responded back to me.

    Blaine Oleary
    Installer
    Response from Sunpro Solar
    Responded Jun 04, 2020
    Response from Sunpro Solar
    Responded Jun 04, 2020

    Hello, we are sorry to hear about this. Sometimes our emails can get caught in spam folders. If you could reach to me at boleary@theprocompanies.com i can help see where we dropped the ball. Thank you!

  • "Impressive Response Time. Very Informative."

    Reviewed May 15, 2020
    "Impressive Response Time. Very Informative."

    Reviewed May 15, 2020

    I decided to go with SunPro after speaking with multiple Vendors and couldn't be happier. Paul was incredibly helpful and was always available for a phone call if I had any questions. I never felt like I was being over sold and Paul was very upfront about what he could or couldn't do. Once I signed the paper work I was surprised at how quickly solar was installed. The installation team (All SunPro Employees) were very professional and FAST. They were done by 2 pm the same day. I also want to commend Maria of SunPro on how quickly she was able to get all the permitting done with the City, Energy Company, and HOA. Overall I'm very pleased with my decision to go with SunPro and I highly recommend anyone who is interested in going Solar to at least have a conversation with them.

  • "Well organize and good information provided"

    Reviewed Mar 11, 2020
    "Well organize and good information provided"

    Reviewed Mar 11, 2020

    Shawn Shirley, thank for your time, consideration and taking the time to come a second time to answer my wife questions. Also, for the drone pictures of my house. Of all the presentations i received, Shawn was one of the most well organize and very well presented. I will say, that I was almost ready to make my decision the second time he came. He was quick to respond to my questions and I never felt the pressure to make a decision right away. They had available the LG panels that I was considering and their warranty offer was very good. The fact they are a roof company with a lot of experience, was a big plus for them. Price is competitive.

    I can't rate them on their service or installation, because I had not install a Solar System with them. They were recommended by a friend, who have a solar system install by SunPro. SunPro Solar did comply with their agreement of reimbursement, when their system did not produce the first month. SunPro fix the issue and reimburse them for the portion electrical bill the system should had produce. So far so good for my friend.

  • "Installed"

    Reviewed Feb 04, 2020

    On 3/10/20 the solar PV was installed by Sunpro Solar, also passed all the necessary inspections the same day and now are waiting for net metering from Duke Energy.All the people involved in this process from Sunpro Solar deserve the highest compliment. They did an excellent job.
    My situation was different from others since the previous company Brevard Solar went out of business in January 2020 and lost $12,600.00. I signed with BS in May 2019 !!!

  • "Going solar was amazing"

    Reviewed Feb 03, 2020

    Going solar was amazing, so far, thanks to the Sunpro team, starting with Shawn, Demi, and the crew who did the installation. I now have control over my bill and how much power I consuming every month.
    yes, I am happy because I did my research so should you, this is big project so make your research before contacting the company I highly recommend Sunpro they are team of professionals especially Shawn he will spend as much time as you want with you to explain to you how the system works how many panels do you need and how much money you will be saving.

    Shawn Shirley
    Installer
    Response from Sunpro Solar
    Responded Feb 07, 2020
    Response from Sunpro Solar
    Responded Feb 07, 2020

    It was my pleasure working with you on this project. Our project management and installation team appreciates the kind words and your impressions of the process. You will be producing clean, renewable energy for years to come!

  • "Good installation, poor project management and follow-up."

    Reviewed Jan 30, 2020
    "Good installation, poor project management and follow-up."

    Reviewed Jan 30, 2020

    I had a system installed in July, and the project has been juggled between multiple project managers since then. I have had to chase down their backoffice to move the project toward completion. Months later and am still waiting on final inspection to close out the project.

    Pros
    - Good panels and inverters.
    - Installation crew was quick, installation completed in one day, technicians walked me through setup at the end of the day.

    Cons
    - Had inspections scheduled, confirmed in writing in email. Inspector ended up being no-call, no-show. I had to call project manager, got new date scheduled a month later.
    - Had invoices emailed to me, great. Should be as simple as an online form to pay the bill. Ended up needing to call and email multiple times in order to get basic info about where to send payment.

    Shawn Shirley
    Installer
    Response from Sunpro Solar
    Responded Jan 30, 2020
    Response from Sunpro Solar
    Responded Jan 30, 2020

    Thank you for your feedback. It is important to know when things don’t completely meet your expectations. From the review, it sounds as if the installation team and consultant did a great job but you felt a little lost during the process. I apologize and would love the opportunity to discuss this in detail with you. Please email me at sshirley@theprocompanies.com

    The suggestion of an automated payment portal for cash customers is a great one. We have something similar for customers who pay by credit or with one of our finance partners. I will explore this with our accounting department.

  • "SunPro"

    Reviewed Jan 09, 2020
    "SunPro"

    Reviewed Jan 09, 2020

    We have been very pleased with SunPro- from the time that we signed documents to the installation, it was about 30 days. We are now waiting for the county inspection and then having the bidirectional meter approved for use. Our sales rep, Daniel, was extremely responsive to emails and texts and made sure that we were happy with our installation.

    Shawn Shirley
    Installer
    Response from Sunpro Solar
    Responded Jan 30, 2020
    Response from Sunpro Solar
    Responded Jan 30, 2020

    Thank you for sharing your experience working with Sunpro. We are happy that the installation was completed quickly and you will be producing clean, renewable energy after your meter is installed.

  • "Easy and on the ball"

    Reviewed Nov 06, 2019

    They were consistent and kept me informed of every step of the process. They knew about required permits in my area and took care of it. Installers were friendly, punctual and finished the installation of my 22 panel system within a day. Within 2 weeks of installation, my system was fully inspected by the local authority and turned on today. It's producing a lot of power for a cloudy day.

    1 person found this helpful
    Shawn Shirley
    Installer
    Response from Sunpro Solar
    Responded Jan 30, 2020
    Response from Sunpro Solar
    Responded Jan 30, 2020

    Thanks for taking the time to share your feedback on the Sunpro Team. I always love hearing that someone had a great experience and is enjoying the benefits and savings of clean, renewable energy.

  • "Customer focused"

    Reviewed Sep 16, 2019
    "Customer focused"

    Reviewed Sep 16, 2019

    The overall packages and friendliness, and the attitude to satisfy the customer was the best.

    2 people found this helpful
    Shawn Shirley
    Installer
    Response from Sunpro Solar
    Responded Jan 30, 2020
    Response from Sunpro Solar
    Responded Jan 30, 2020

    Thank you for your kind words. Sunpro Solar values our clients experience and knows we wouldn’t be anywhere without them.

  • "Revised review"

    Reviewed Jul 18, 2019

    We had panels installed and the crew was great. We felt like we should have gotten more panels but after talking with Blaine we now understand why we were sold the amount we were. Blaine was very informative and helpful. He is honestly making an effort to get us what we need. We are very happy with the solar system. Thank you Blaine for contacting us!

    3 people found this helpful
    Blaine Oleary
    Installer
    Response from Sunpro Solar
    Responded Jul 23, 2019
    Response from Sunpro Solar
    Responded Jul 23, 2019

    I am sorry to hear you had a bad experience with one of our representatives, if you have some time to talk about it please shoot me an email at boleary@theprocompanies.com so we can address these issues. Thank you!

  • "Outstanding company"

    Reviewed Jun 27, 2019

    Professional sales rep who took time to explain their product and answer all our questions. Installation process explained and kept us informed throughout the process. One day installation, sales rep came to ensure our satisfaction and all installers were professional. Also received 64 LED bulbs, new Nest Pro thermostat, water heater blanket, smart power strip, attic stairs blanket and 12 month supply of air filters. This company is truly committed to their customers.

    1 person found this helpful
  • "Response"

    Reviewed May 07, 2019
    "Response"

    Reviewed May 07, 2019

    Poor follow up

    3 people found this helpful
    Blaine Oleary
    Installer
    Response from Sunpro Solar
    Responded May 15, 2019
    Response from Sunpro Solar
    Responded May 15, 2019

    We are sorry to hear that we missed you! Please reach out to me directly at boleary@theprocompanies.com to see where exactly we dropped the ball. Please allow us the opportunity to make it right.

  • "Unresponsive"

    Reviewed Apr 11, 2019
    "Unresponsive"

    Reviewed Apr 11, 2019

    I got a quote from Sunpro a few months ago. The initial conversation wer good, The representative knew what he was talking about.

    Lately, I have been writing to these guys and have had no response. I wonder how they will behave if they get the business.

    Let’s see if the management reads this and responds.

    5 people found this helpful
    Blaine Oleary
    Installer
    Response from Sunpro Solar
    Responded May 15, 2019
    Response from Sunpro Solar
    Responded May 15, 2019

    I apologize for the mishap! We never want to leave a home owner hanging. Please reach out to me a boleary@theprocompanies.com so I can address this issue.

  • "Better than I ever imagined"

    Reviewed Mar 03, 2019

    Two part review: (1) SunPro Solar, (2) EnergyPro:
    Sunpro Solar (Dallas) installed a 14.74kw solar energy system made up of 44 LG 335-watt panels at my home in Dallas/Carrollton. A professional crew of installers and electricians worked for most of a day to complete the project on a Monday. In addition, my home (built in 1982) required a new electrical panel being it was outdated and insufficient.

    Customer service is a high priority with SunPro Solar and is evidenced by their ratings and reviews. Check Angie’s List, The Good Contractor’s List, BBB, Facebook, Yelp, Google reviews and sites where you do research. A company with this record of service will see to it that every step is handled properly. This is one of the reasons I selected SunPro Solar.

    Thanks to the diligent efforts of Arletha Kent (solar specialist and sales rep), Paulina Castillo (project coordinator), and the employees of SunPro Solar, my system was able to go live immediately after being installed. Arletha did an outstanding job of communicating with me often about the status of the project and asking about any questions I had. The solar system is already exporting energy back to the grid. This final step commonly takes several weeks to complete in order to have time to process an interconnection agreement along with other necessary steps. My documentation was processed quickly and efficiently (mostly online) through the multiple layers of approvals and actions.

    Now that my solar installation is complete, I am even more impressed than I ever imagined. GoSunPro.com.

    EnergyPro review:
    My wife and I had EnergyPro reps Janeal White and Travis Kent begin our SunPro home solar energy installation by giving our home a thorough home energy audit (GoEnergyPro.com). This service is provided as a bonus for going solar with SunPro Solar (GoSunPro.com).

    PART of the EnergyPro package includes 64 LED bulbs/floods, a Nest Pro thermostat, water heater blanket, smart power strip, attic tent, and a year’s supply of air filters. Janeal and Travis also worked on sealing our exterior doors. (The EnergyPro package includes sealing leaky ductwork and other discovered air leaks.)

    The LED light bulbs are dimmable and equivalent to a 60-watt incandescent; I replaced incandescent lights I didn’t know I had.

    Many thanks to Janeal, Travis, Paulina Castillo (project coordinator), and my sales rep Arletha Kent for providing me and my wife outstanding service.

    Photos of my installation are posted on the SunPro Solar (Dallas) Facebook page (@sunprosolardallas).

    One side note: From the day I first met with three companies for bids to the day my system went online only took SIX WEEKS. I thought it would take longer.

    6 people found this helpful
  • "A+ From Recently Retired Teacher"

    Reviewed Jul 25, 2018
    "A+ From Recently Retired Teacher"

    Reviewed Jul 25, 2018

    SunPro Solar AZ was honest with us, gave us all the details on the specs of the Panasonic 325 watt Panel including its 25 year full warranty, Premium Plus Rating for Energy Output, Output in High AZ Temps, Hail, and Holding its Power Output over the 25 years. John H. from SunPro Solar AZ was professional, responsible, reliable, informative, and stayed in contact with us to let us know how each stage of the install / application to the Utility Company / Utility Company's time line to install their Meter... We signed our contract in late May-2018 and within 7 weeks we had everything completed and the Solar Panels Turned on by the utility company. We are producing Solar Electricity for the last 2 weeks right on target to meet the 107% of our power needs as promised. We have been impressed and as a retired teacher of 41 years we give SunPro Solar and John H. an A+. Thank you SunPro Solar and John H.

    8 people found this helpful
  • "Super Smooth Transaction"

    Reviewed Mar 07, 2018

    My experience started with Stephen Brendlinger ( Sunpro Solar Energy Specialist ). Mr. Brendlinger was extremely pleasant and went through extra efforts to make sure we understood every aspect of the technology as well as the finance. Everything after that went exactly as Mr. Brendlinger has stated. I really appreciated his honesty and full disclosure of the process. Before I knew it, the financing was completed. Then the permits ( HOA, City, and Utility ) were completed. SunPro contacted me shortly after to arrange an install date. Server days later I was called and offered a window that had just opened up -- I took it . So yesterday a crew arrived at 8am and installed my 13.5kw system by 5pm. The install went without a hitch. My installers Josh, Antcros, and Chris were not only skilled but extremely professional. Their Electrician Jeff performed his install then spend some time educating me on my new system. When they left I had no questions and was quite impressed. What a team !! I would recommend them to anyone out there who does not like surprises and delays. Now I am just waiting on my Utility Company to inspect and allow me to use my new system. My only complaint: SunPro has spoiled me, and now I have decreased patience.

    8 people found this helpful
  • "Best warranty in the industry"

    Reviewed Feb 28, 2018
    "Best warranty in the industry"

    Reviewed Feb 28, 2018

    I chose Sunpro based on their awesome warranty and outstanding customer service. It's been 6 months since we got our solar installed and we could not be happier with choosing Sunpro. The sales support to project coordinators to installers was all top notch.

    7 people found this helpful
  • "SO HAPPY WE CHOSE SUNPRO!!!"

    Reviewed Feb 28, 2018

    My wife and I shopped around for over a month, and Steve put up with all 10,000 questions we had to ask! He was able to answer any and all concerns we had about going solar, and really explained how Sunpro will protect us and our investment for years to come.

    As an engineer, I'm very detail oriented, and he did not disappoint. The warranties on power, labor, material, and the roof where a huge selling point as well (we tried to find a company that could match what Sunpro was offering in protections and warranties, to no avail!).

    Communication with the company, whether it was Diana getting our permits together, or Trey and Sierra handling the installation process, was amazing and we couldn't be happier. If I could give this 6 out of 5 stars I would!

    7 people found this helpful
  • "Best Warranties"

    Reviewed Feb 02, 2018

    The salesmen was very knowledgeable. He went over all the important information you need to know when going solar. I interviewed several companies and Sunpro really makes you feel informed and comfortable. There were so many things the other companies didn't offer that Sunpro had. My favorite thing is their 25 yr labor and the fact that they don't subcontract work. I have 17 Trina panels. my first bill was only $6!

    4 people found this helpful
  • "Very knowledgeable, very professional "

    Reviewed Dec 16, 2017
    "Very knowledgeable, very professional "

    Reviewed Dec 16, 2017

    Met with several solar companies, sunpro was in my opinion the best company in terms of knowledge of their product, best finance options, and professional service. Project managers kept me updated throughout the process, and the installation team cleaned up after they finished. My first electric bill was for $7, which was a huge difference compared to my previous bills averaging over $250. The only issue I had was dealing with stubborn HOA, but sunpro was able to communicate with them and get them to approve my project.

    5 people found this helpful
  • "Best warranties in the industry!"

    Reviewed Dec 14, 2017
    "Best warranties in the industry!"

    Reviewed Dec 14, 2017

    We met with 6 solar companies before deciding to go with Sunpro. They offer the best warranties BY FAR while still being competitive on price. Our system was installed this summer and we couldn't be happier with our savings. Thank you, Sunpro!

    5 people found this helpful
  • "Best choice"

    Reviewed Dec 13, 2017

    I did alot of reaseach into this and they had the best service, product and warranties. Everyone I spoke with was very helpful and friendly.

    3 people found this helpful
  • "Great Customer Support "

    Reviewed Dec 12, 2017

    Switching to solar power was a smooth process and eventually I won't pay anything for my electricity. I would recommend this to anyone.

    3 people found this helpful
  • "Blew me away!!!!"

    Reviewed Dec 08, 2017

    I have always wanted to have solar panels on my house, but I am always nervous about having pushy sales people at my house. When I found Energysage, I was excited that I could get a quote without having that pressure. As it turned out, Sunpro and there salesman Stephen were amazing. He took me through every step of the process and layed everything out for me. The warranties they offer and the products they use are what finally sold me, and the fact that every little question I can think of, Stephen always answers his phone and has the answer, or gets it for me as soon as possible. Can't say enough great things about Sunpro!!!!!!

    4 people found this helpful
  • "Good Experience"

    Reviewed Dec 07, 2017

    We spoke with several companies. We felt the most comfortable with them because we see their trucks all over the Dallas area so we knew the weren’t fly by night. Their price was competitive and the sales person Stephen was very knowledgeable and was always available to take our call. Overall it was a good experience.

    4 people found this helpful
  • "So pleased!"

    Reviewed Nov 22, 2017

    From start to finish, the whole Sunoro team was nothing but professional when answering our questions and keeping us up to date on the entire solar process! Everything looks beautiful!!!

    3 people found this helpful
  • "Warranties, warranties, warranties!"

    Reviewed Nov 22, 2017
    "Warranties, warranties, warranties!"

    Reviewed Nov 22, 2017

    Sunpro used the latest micro-inverters and mono black panels, but it was their warranties that really stuck out! We feel confident with Sunpro's 25 year Power Production, as well as 25 year Labor and Material warranty, and we loved that it wasn't just a 'manufacturer warranty', but actually through Sunpro! They also guarantee the roof will never leak (they showed us their roofing division, Buildpro). The solar system looks beautiful and we are very pleased. Thank you Sunpro!

    8 people found this helpful
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At Sunpro, we strongly believe that solar energy can make an important contribution to a cleaner and safer world we live in. We are passionate about helping our homeowner’s make that vision come true, one home at a time.

Our Sunpro team works closely with you every step of the way.

We understand that purchasing a solar system is not an impulse purchase. Taking into account your home’s design, electricity usage, and budget is the first step to making sure that solar energy is right for you and your lifestyle. At Sunpro, we recognize the importance of the homeowner and how your satisfaction is vital to our business.

Besides producing you electricity with solar, we offer a Home Energy Audit by a Certified Home Energy Specialist, we find that we can save on your homes Energy Consumption by 5,000 to 7,000 kWh per year in addition to the solar panel savings.

We achieve customer satisfaction by honoring our commitments, exceeding expectations, and providing the highest quality products and service.

  • Energy Efficiency
  • Solar PV
  • Energy Storage

Get a custom solar estimate for your home

Get a custom solar estimate for your home

Based on your roof and actual offers in your area

Try Solar Calculator

Established

2008

Sunpro Solar Headquarters

22171 MCH Road
Mandeville, LA
70471 US

Local Offices (12)

  • 7614 Bluff Point Drive
    Houston, TX 77086
  • 4492-4494 Eagle Falls Place
    Tampa, FL 33619
  • 3465 Lee Boulevard, Suite 216
    El Paso, TX 79936
  • Sunpro Solar 200 NE Missouri Road, Suite 200
    Lee's Summit, MO 64086
  • 19109 West Catawba Avenue, Suite 200
    Cornelius, NC 28031
  • Sunpro Solar 801 E. Douglas Ave
    Wichita, KS 67202
  • Sunpro Solar 630 Blue Ridge Terrace
    Columbia, SC 29203
  • 108 Kelly Road
    Niceville, FL 32578
  • 2035 Royal Lane #205
    Dallas, TX 75229
  • 12766 O'Connor Road
    San Antonio, TX 78233
  • 396 Farmer Court, Unit C
    Lawrenceville, GA 30046
  • 12435 Plunkett Road
    Gulfport, MS 39503
Show All

Workmanship Warranty

25 Year Labor Guarantee;
25 Year Roof Penetration Guarantee;
25 Year Solar System Power Production Guarantee;
25 Year Module Performance Guarantee;
25 Year Enphase Microinverter Guarantee.

Affiliations

Member of Louisiana Solar Energy Society (LSES)
Member of Gulf States Renewable Energy Industries Association (GSREIA)
Rated #1 on Angie’s List in New Orleans Area
Member of St. Tammany Home Builders Association (STHBA)
Texas Solar Energy Society (TSES)

Certifications

Solar Certified
Solar Energy International-PV Design and Installation
Solar Energy International-Advanced PV
Solar Energy Industries Association (SEIA)
American Solar Energy Society (ASES)
Solar Professionals Certificate Program

Licenses

Licensed Commercial & Solar Energy Contractor #49417
Licensed Residential General Contractor #89848
Licensed Commercial & Solar Energy Mississippi #21374-MC
Licensed Texas Electrical #TECL31656
Alabama Electrical: #06642
Alabama Contractor: #54486
Arizona Contractors: #ROC-323436
Arkansas Electrical: #M-9565
Florida Electrical #EC13001242
Florida Solar #CVC57068
Florida Roofing #CCC1332319
Georgia Electrical #EN217625
Georgia Contractor #GCQA006378
Kansas City: Electrical/Roofing/Solar #19980-00417
Lawrence: Electrical #BC-28255
Miami County: Electrical #2371
Sedgwick: Contractor #10346
Johnson County: Contractor #5375 Contractor: #54486
Louisiana Contractor #49417
Mississippi Contractor #21374-MC
Missouri Electrical #2020002756
New Mexico Construction #395254
North Carolina Electrical #U.32923
North Carolina Contractor #81871
Ohio Contractor #48826
Oklahoma Roofing #80004398
South Carolina Mechanical Contractor #CLM.115162
South Carolina Contractor #CLG.122153 GC
Tennessee Contractor #73454
Texas Electrical #TECL31656
Texas Contractor #373057

Insurance

Fully Insured

States served by Sunpro Solar

  • Arkansas AR,
  • Florida FL,
  • Georgia GA,
  • Louisiana LA,
  • Mississippi MS,
  • New Mexico NM,
  • Oklahoma OK,
  • South Carolina SC,
  • Tennessee TN,
  • Texas TX