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Renu Energy Solutions - Profile & Reviews

Renu Energy Solutions provides high-quality solar energy system installation, as well as proven energy-saving products and services like energy storage and system monitoring. Based in Charlotte, NC since 2010, we have installed and serviced over 3,300 homes and businesses in North and South Carolina. Our high-quality solar energy systems, empower the Carolinas to take charge of our energy future and build a more sustainable community one home, one business, one neighborhood at a time. As a full-service solar installer, we provide end-to-end service from the original solar consultation to installation day with ongoing support and unquestioned customer service. Smart. Reliable. Solar. That’s what we focus on – and it’s our recipe for a proven, powerful renewable energy source that enriches the Carolinas and strengthens the utility grid while reducing environmental impact.

Choose SMART. RELIABLE. SOLAR. Choose Renu

128 reviews

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  • "Renu is AWESOME!"

    Reviewed Apr 15, 2021

    I was very impressed!!!!!! Renu Energy is a company that I would recommend to anyone. I called Duke Energy and they referred me to two companies. My husband and I contacted both companies and Jeremy from Renu Energy was the first person that called us back. Jeremy was very accommodating, patient, and professional. He gave my husband and I a very detailed presentation. He took his time to explain how solar panels work as I did not understand the functionality of them, I just saw homes around us with them. After the presentation and answering our questions, he told us he can look at our energy bill to see if the panels would benefit us. I loved the fact that he was not just trying to sell us something to get a sale, but he wanted to make sure it would be beneficial.
    Jeremy was able to design the system that would save us money, receive money not only on our taxes but also through Duke Energy rebate. Whereas other companies would not submit paperwork for us to get the rebate from Duke Energy, Renu will do this on our behalf. He made the process easy and seamless and with no upfront out of pocket cost to do the install, it was a no brainer for us to proceed with the purchase.
    Renu employees are wonderful with great customer service skills. Callie and Hollie kept us abreast every step of the way on the installation process. Elijah the supervising installer, Dillon the electrician and several other awesome workers came and installed the panels and completed the electrical work in one day. They were very professional and neat with their work. They checked in with us when they completed their section. They made sure we knew how the equipment worked and to see if we had any additional questions. Everyone was and is SIMPLY AWESOME!
    My son and his wife heard a presentation from another company and after listening to the Renu’s presentation, they compared the two and undoubtable, Renu came on top. They are now in the process of getting their panels installed by Renu Energy.
    If you want a reputable company that won’t rip you off, that will be honest and upfront and who will give you the best product for your hard earned money not to mention the best customer service - Renu Energy is the company you need to call. They are the real deal for sure. You will not be sorry or disappointed.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Apr 15, 2021
    Response from Renu Energy Solutions
    Responded Apr 15, 2021

    Thank you for your positive feedback and heartfelt endorsement, Cecelia! We’re thrilled that you are happy about your solar project, and the experience we provide at Renu! I'll be sure to relay your message to our install team. Thanks for your willingness to share this with the solar community, and especially with your family!

  • "Renu Energy"

    Reviewed Mar 30, 2021
    "Renu Energy"

    Reviewed Mar 30, 2021

    I have just had my solar panels installed. I’m hoping that they will save me a lot on my bill, but won’t know for sure until about my second bill. The people I worked with were very nice, even though I had a lot of questions for them.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 30, 2021
    Response from Renu Energy Solutions
    Responded Mar 30, 2021

    Thanks so much for your 5-star review! We’re glad to hear about your positive solar experience. Please let us know what we can do for you in the future!

  • "My Solar Experience Moving Forward"

    Reviewed Mar 09, 2021
    "My Solar Experience Moving Forward"

    Reviewed Mar 09, 2021

    My initial sales experience was great, but now I’m still waiting after several months for the Ambassador Referral Information and materials to promote referrals to prospective Renu Solar customers.

    The professional solar project installation was accomplished expeditiously and with quality components. The solar system actually enhanced the appearance of the exterior of my home.

    Although the ability to monitor the solar system performance was somewhat delayed and took several attempts to establish connectivity, the solar system performance is easily viewed and interpreted via PC & Mac or Apple OS or Android mobile device.

    My next project will be to add a battery backup power capability using at lease three inter-connected Testa Walls and additional solar panels to ensure positive 24/7/365 electricity production. .

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 10, 2021
    Response from Renu Energy Solutions
    Responded Mar 10, 2021

    Thanks very much for your feedback and taking your time to leave us a review. Happy to hear that you had a great experience with Renu!
    Please reach out anytime!

  • "A Bright Sunny Day!"

    Reviewed Mar 07, 2021

    We could not have been happier with Renu for our solar project at home. Their entire staff from sales people to technicians, they are extremely knowledgeable, engaging, and passionate people who believe in their work to make our lives and environment a better place. They literally took care of everything and the process was smooth and uneventful in terms of issues or snafu’s. With Renu, their staff made our experience great and their enthusiasm made our days bright and sunny, which is appropriate for a solar company, right?!?

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 09, 2021
    Response from Renu Energy Solutions
    Responded Mar 09, 2021

    Thank you so much for taking the time to leave this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime.

  • "Over 52 kWh!"

    Reviewed Mar 05, 2021

    Renuenergy Solutions just installed a 10.8 kWp solar system for me. The system was given PTO and today (3-5-21) is my second day of generating power. My home (2000 sq ft) averages ~38 kWhs of electricity a day. Today I made almost 53 kWhs ! I have been very pleased with everyone I have made contact. Renu is always there to answer your questions especially when you’re new to solar energy. I had an opportunity to go with another company but all the reviews led me to Renuenergy Solutions. Once I have my Powerwall installed we will be all set! If you have questions, you can email me at billyfutch@gmail.com. Pay yourself not the power company!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 09, 2021
    Response from Renu Energy Solutions
    Responded Mar 09, 2021

    Thank you so much for taking the time to write this 5-star review, and for sharing about your solar experience, Mr. Futch! We really appreciate you being a customer and helping spread the word about Renu! It's great to hear that you are living green! We’re here for you anytime.

  • "Tops for Tesla"

    Reviewed Mar 01, 2021

    Renu Energy’s team of professional estimators and installers, as well their scheduler Lauren, were just what I wanted to handle the installation of my Tesla Wall Connector. Everyone was efficient, knowledgeable, and happy to answer my questions and explain what and why they were doing each stage of a fairly complex installation in my older house. From start to finish, their work was by far the best service I’ve had from any company in a long time! Well done and thank you!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 02, 2021
    Response from Renu Energy Solutions
    Responded Mar 02, 2021

    Thank you again for taking the time to leave us a 5 Star Review! Please let us know what we can do for you in the future!

  • "Tops for Tesla"

    Reviewed Mar 01, 2021

    Renu Energy’s team of professional estimators and installers, as well their scheduler Lauren, were just what I wanted to handle the installation of my Tesla Wall Connector. Everyone was efficient, knowledgeable, and happy to answer my questions and explain what and why they were doing each stage of a fairly complex installation in my older house. From start to finish, their work was by far the best service I’ve had from any company in a long time! Well done and thank you!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Mar 02, 2021
    Response from Renu Energy Solutions
    Responded Mar 02, 2021

    Thank you so much for your positive feedback and heartfelt endorsement! We’re thrilled that you are happy about your Tesla Wall Connector, and the experience we provide at Renu! I'll be sure to relay your message to our team. Thanks for your willingness to share this with the solar community!

  • "Great Service --- even 3 years after installation!"

    Reviewed Feb 23, 2021
    "Great Service --- even 3 years after installation!"

    Reviewed Feb 23, 2021

    Great service! A leak developed under our panels. I called Renu and a ticket was immediately opened. The operations field crew came out and realized the leak was due to an issue with the panel itself. They corrected it same day....which was awesome and very unexpected.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 24, 2021
    Response from Renu Energy Solutions
    Responded Feb 24, 2021

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime, Julie!

  • "Bad Communication"

    Reviewed Feb 14, 2021

    I have reviewed before and given 4-5 stars. We are happy with oursystem. The crews that put the system in were wonderful. The problem is getting questions answered. I have called and sent emails to no avail. Was told when being sold the system we would get 51% of the cost back over the next three years in tax rebates. I have done our taxes and this is not so. I called and emailed Renu for clarification but no one has contacted me and it has been two weeks. Just be cautious that communication is nonexistent withthis company.

  • "Renu Energy Solutions evaluation"

    Reviewed Feb 12, 2021
    "Renu Energy Solutions evaluation"

    Reviewed Feb 12, 2021

    I had solar panels installed by Renu and they were great! There is quite an involved process of getting permits and getting hooked up with my power company, but Renu was helpful all the way, including doing an on-time job of installation.
    My only concern so far is what happened with the energy rebate that was supposedly available through Duke Energy. Renu helped prepare me and I was at the website on the date and time that I needed to be to submit for the rebate, but it was incredible how quickly the rebate apps filled and I would up being on the waiting list. Retrospectively, if you're going to get a rebate from Duke Energy, you have to be incredibly lucky as they fill very fast. May be a good idea on the part of Renu based on this experience to work out a plan to enable those applying for rebates to enable that rebate to actually happen.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 15, 2021
    Response from Renu Energy Solutions
    Responded Feb 15, 2021

    Thank you for taking the time to leave us a review, Mr. Buley! Your feedback helps us to improve service for everyone. Thanks for your willingness to share this with the solar community, and please let us know what we can do for you in the future!

  • "Not A Single Glitch"

    Reviewed Feb 12, 2021
    "Not A Single Glitch"

    Reviewed Feb 12, 2021

    From contact with sales to installation of my solar panels, there was never an issue for me to worry about. I decided to go solar after the Renu energy rep spent a good deal of time making sure all my questions were answered. After a contract was signed, Renu contacted me periodically to make sure I didn't have any unresolved issues. Installation was on time and very easy. They were professional throughout the entire process. I recommend them without reservation.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 15, 2021
    Response from Renu Energy Solutions
    Responded Feb 15, 2021

    We’re so grateful for your 5 star review and to have you as part of the Renu family! Thank you for sharing your kind words with us. It means the world to our entire team! Please reach out anytime, Mr. Castelli!

  • "research repair unit communication failure"

    Reviewed Feb 12, 2021
    "research repair unit communication failure"

    Reviewed Feb 12, 2021

    Mr Elliott and Ms Padilla were professionals and carefully identified why my system was not reporting production. Give them a raise. Don Woodside

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 15, 2021
    Response from Renu Energy Solutions
    Responded Feb 15, 2021

    Thank you so much for this review. We really appreciate you being a customer with Renu! I'll be sure to relay your message to our Service team! We’re here for you anytime.

  • "Professional company"

    Reviewed Feb 03, 2021

    From start to finish this company has been easy to work with. Did not feel pressured like many other companies out there. Had my install team come out today and all of them were top notch and extremely professional! I would recommend them to anyone at this point.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 04, 2021
    Response from Renu Energy Solutions
    Responded Feb 04, 2021

    Thank you so much for taking the time to write this 5-star review, and for sharing about your solar experience! I'll be sure to relay your message to our install team! We really appreciate you being a customer and helping spread the word about Renu! We’re here for you anytime.

  • "Fast, Friendly and Effective"

    Reviewed Feb 01, 2021
    "Fast, Friendly and Effective"

    Reviewed Feb 01, 2021

    I've wanted to go solar for a couple of years to reduce both my carbon footprint and my electric bill. When we moved to Cayce this summer it just seemed like the right time. I called Jeremy and got a quote the same day, the panels were installed a month later in October and my Tesla Powerwalls were installed in January. Every person that I spoke with or that came to my home was knowledgeable, friendly, respectful of my property. My electric bills went from the high $200s to $18.67 my first full month, and I didn't even have the Powerwalls yet. I can't wait till my entire electric bill is just the basic connection fee! And I get the tax credits for 2020 too.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Feb 01, 2021
    Response from Renu Energy Solutions
    Responded Feb 01, 2021

    Mr. Dinsmore, thank you for your positive feedback and heartfelt endorsement! We’re thrilled that you are happy about your solar project, and the experience we provide at Renu! I'll be sure to relay your message to our install team & to Jeremy! Thanks for your willingness to share this with the solar community.

  • "Best experience."

    Reviewed Jan 29, 2021

    We had solar panels installed through Renu. The whole process was streamlined for us, the prices were some of the best we had found and the customer service was excellent. Even the install team of guys were wonderful knowledgeable personable people. During the process we met Lauren P. and the Sunteam, they are amazing. I never realized what a difference it makes to have a dedicated service team on hand for any needs that might arise or to assess any problems just for me practically. They treat each customer like a priority. I wish my cable services were as great. I can't recommend them enough.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jan 29, 2021
    Response from Renu Energy Solutions
    Responded Jan 29, 2021

    Thank you for your positive feedback and heartfelt endorsement, Sarah! We’re thrilled that you are happy about your solar project, and the experience we provide at Renu! I'll be sure to relay your message to our Lauren P & the Sun Service team! Thanks for your willingness to share this with the solar community.

  • "Great Team"

    Reviewed Jan 21, 2021

    The install team headed by Will and the electrician team headed by Carlos were great.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jan 28, 2021
    Response from Renu Energy Solutions
    Responded Jan 28, 2021

    Thank you so much for your 5-star review, Gavin! I will share this with Will and the Renu install team to let them know to keep up the amazing work! Please reach out anytime.

  • "Awesome Company"

    Reviewed Jan 19, 2021

    If Your looking for a professional No Non sense Solar installer, renu is that Company, They are very knowledgeable and help you through the whole process Step by step. Would recommend renu to anyone wanting to go Solar.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jan 28, 2021
    Response from Renu Energy Solutions
    Responded Jan 28, 2021

    Thank you so much for taking the time to leave an excellent review, Mr. Collar! We really appreciate your business and your recommendation. Please let us know what we can do for you in the future!

  • "Renue Energy Charlotte NC Great company to work with!"

    Reviewed Jan 08, 2021
    "Renue Energy Charlotte NC Great company to work with!"

    Reviewed Jan 08, 2021

    From sales, service, to Installation. Renue was
    Spot on. Met sales representative Cooper Bortz
    and he was very knowledgeable, willing to listen to what my design intent was with our solar panel project . Once we had a game plan, the associates of Renu energy came out, and installed the panels , and battery cabinet. All the associates were friendly, and they seemed to enjoy their work.
    That speaks volume to me, as it shows they like working for Renu energy. The associates at the Charlotte NC office Hannah, and Holly made sure we had all our documents, and items in order . They were a complete pleasure to work with.
    All the associates were awesome!

    Inclosing, Everyone we met, or spoke to was very friendly! Thanks to everyone at Renu Energy for making our experience stress free.

    Best wishes,
    Rex, and Karen Bolick
    Conover ,NC

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jan 12, 2021
    Response from Renu Energy Solutions
    Responded Jan 12, 2021

    We’re so grateful for your 5 star review and to have you as part of the Renu family, Rex & Karen! Thank you for sharing your kind words about your solar journey! It means the world to our entire team. Please reach out anytime.

  • "Excellent!!"

    Reviewed Dec 14, 2020

    From the start to the finish, working with Reinhard been easy and a breeze to work with. They have been professional, kind, hardworking and honest through the entire process. I would highly recommend Renu!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Dec 15, 2020
    Response from Renu Energy Solutions
    Responded Dec 15, 2020

    Thank you so much for your 5-star review! I will share this with the Renu team to let them know to keep up the amazing work.

  • "Renu Solar"

    Reviewed Dec 03, 2020

    I was very impressed with the install crew. Very professional and accommodating of our needs on locating the equipment.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Dec 15, 2020
    Response from Renu Energy Solutions
    Responded Dec 15, 2020

    Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

  • "My only regret was not calling them sooner!"

    Reviewed Nov 18, 2020
    "My only regret was not calling them sooner!"

    Reviewed Nov 18, 2020

    Fantastic group to work with! From start to finish, they delivered everything they promised. No pushy sales techniques, knowledgeable on site staff, incredibly friendly and professional install crew (who are employees of Renu and not contracted out), and they guided me through the whole process in a very clear and up front manner. All around couldn't be happier with the service I received!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Nov 18, 2020
    Response from Renu Energy Solutions
    Responded Nov 18, 2020

    We are so grateful for your 5-star review, Steve! Thanks for sharing your review with us and the solar community. The Renu team is thrilled you’re happy with your solar project and that you've had such a great customer experience! Please let us know what we can do for you in the future.

  • "Renu Solar"

    Reviewed Nov 09, 2020

    We decided to add solar power and researched numerous companies before going with Renu. Renu was the best combination of Value, Cost and Service. They took the time to explain the systems and options and answered all of our questions. The installation was expeditious, professional, and the crews were helpful and responsive. We were assigned a liaison and at no time did we feel like we did not have help, information, or inputs. Overall very smooth and we are happy with our decision.

  • "Great people to work with"

    Reviewed Nov 06, 2020

    My experience with Renu has been great so far! Everyone in the process from first contact to installation has been easy to work with, cheerful, competent, and made all explanations clear to me. I would recommend them highly to anyone considering going solar!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Nov 09, 2020
    Response from Renu Energy Solutions
    Responded Nov 09, 2020

    Thank you so much for taking the time to write this 5-star review, and for sharing about your solar experience. We really appreciate you being a customer and helping spread the word about Renu! We’re here for you anytime.

  • "Highly Recommend Renu Energy Solutions"

    Reviewed Nov 04, 2020
    "Highly Recommend Renu Energy Solutions"

    Reviewed Nov 04, 2020

    We couldn't be happier with Renu Energy Solutions. We had solar on a previous home and wanted to add solar to our new house. I reached out to several solar contractors and ultimately chose Renu Energy Solutions. The initial contact from Renu was very straight forward and forthcoming with what could be expected on the performance end and very realistic with what our cost and savings would be. We are well into our second year and our systems have done everything we were told. Systems, we also have a summer home on the lake so we had Renu install two systems. We purchased the systems based on Renu's savings projections and they have been right on. After making the decision to go with Renu we were more than pleased with the service and attention to detail they provided taking care of all of the incentive applications, permits, inspections, and getting us on line and saving money.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Nov 04, 2020
    Response from Renu Energy Solutions
    Responded Nov 04, 2020

    Thank you so much for your 5 star review! We are so happy that you are satisfied with Renu and have been able to get those savings! If there is anything else we can do for you please don't hesitate to reach out.

  • "Great service"

    Reviewed Oct 30, 2020

    I am so thankful I got solar with Renu Energy
    My last bill with Duke was $2.45. They were efficient, professional and courteous. They even got me the refund from Duke! Excellent service!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Nov 02, 2020
    Response from Renu Energy Solutions
    Responded Nov 02, 2020

    Thanks for the 5-star review, Maria! The Renu team is thrilled you’re happy with your solar project! It's awesome to hear your bill is so LOW and you are producing so much clean energy. Please let us know what we can do for you in the future.

  • "They have no competition!!"

    Reviewed Oct 30, 2020

    In construction, interviewing and getting bids are a major part of the decision process.

    That said, I interviewed a number of Solar Installation companies.

    What I found was that most companies interviewed did not have the knowledge base I needed for me to be comfortable with them doing work for me.

    Then I ran into Renu Solar Solutions.

    These guys are "totally on their game" When asked a question about their products, it's was so refreshing to have someone that really knew what their systems would do and how their application would satisfy my needs.

    I have recommended Renu Solar Solutions to a number of people and without exception, all are very happy with their purchases.

    I simply can not recommend them highly enough.

    Skip Paschall

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 30, 2020
    Response from Renu Energy Solutions
    Responded Oct 30, 2020

    Skip, thank you so much for taking the time to share this 5-star review! We really appreciate you being a customer and helping to share the word about Renu & solar! We are here for you anytime and are so glad to have you as part of our Renu family!

  • "Beware"

    Reviewed Oct 29, 2020

    Our initial proposal (Slar panels require approval from our HOA) was not approved, and we needed an alternative design option to alleviate the HOA concerns. Renu was extremely slow in furnishing a second proposal, and the proposal was ripe with errors. It was clearly a copy-and-paste job, the listed number of panels did not match drawings or actual discussions, and the financing plan did not at all reflect the actual proposal or need. Despite multiple requests for corrections, I never received any update (I guess this was getting too much work to pursue), and we were left without any plan or proposal for installation.

  • "Proud of my solar panels!!!!"

    Reviewed Oct 29, 2020

    I am so proud to have put in solar panels (October 2018) to be helping the earth with renewable energy while saving money too!!!!! I talked with several companies and decided to go with Renu and they were an excellent company to work with and also gave me so much information! I had great Communication With staff throughout the entire process. Two other companies I talked with Were more expensive and tried to add additional services like insulation in attic, but Renu was straight forward with One good product..., their most up to date solar panels!!!! I really like the phone app that goes with the solar program that I can check how much energy is being produced at any time with my panels. I took advantage of federal rebates and Duke power incentives and the investment was very worthwhile As the solar panels will pay for themselves. I am grateful to be part of the movement towards renewable energy. It is our earth’s and our children’s best future! Thanks To Renu and staff. Wanda Gilmer

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 29, 2020
    Response from Renu Energy Solutions
    Responded Oct 29, 2020

    Thank you so much for taking the time to share your 5-star review, Wanda! I will share this with the Renu team to let them know to keep up the amazing work. It's great to hear that your system is producing and you have seen the return on your investment! Please reach out anytime.

  • "Proud Green Energy Supporter"

    Reviewed Oct 29, 2020

    Renu was a great company to work with and set a clear expectation for the solar installation process. We have a net metered system and we are producing 100% of our home power. This is a huge step towards a sustainable future. I can not wait to invest in battery back up to continue the journey to protect our planet. Thank you Renu for being a wonderful company to work with and making it possible to making renewable energy achievable for residential consumers.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 29, 2020
    Response from Renu Energy Solutions
    Responded Oct 29, 2020

    Kate, we’re so grateful for your 5 star review and to have you as part of the Renu family! Thank you for sharing your kind words with us. It means the world to our entire team! Please reach out to add on the battery anytime, or for anything at all!

  • "Excellent service, start to finish!"

    Reviewed Oct 28, 2020
    "Excellent service, start to finish!"

    Reviewed Oct 28, 2020

    Renu made it such an easy process. They handled everything from financing to permitting. I would highly recommend them to anyone.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 29, 2020
    Response from Renu Energy Solutions
    Responded Oct 29, 2020

    We’re so grateful for your 5 star review and to have you as part of the Renu family, Juli! Thank you for sharing your kind words with us. It means the world to our entire team! Please reach out anytime.

  • "Top quality company throughout"

    Reviewed Oct 28, 2020
    "Top quality company throughout"

    Reviewed Oct 28, 2020

    I have been very impressed with the entire team at Renu Energy. They are passionate about solar and work together as a unit to make it happen. My system is up and running. Generating power and we’ll see how it does throughout the years but so far so great.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 28, 2020
    Response from Renu Energy Solutions
    Responded Oct 28, 2020

    Thank you so much for taking the time to leave us a 5-star review! The Renu team is thrilled you’re happy with your solar project and that it's up and running! Please let us know what we can do for you in the future.

  • "Sun Day Fun Day"

    Reviewed Oct 26, 2020

    I have waited a year to write a review for our solar system. I wanted to get a good feel and reading of what life is like with a clean energy source. A bill from July with it being in the south and constantly in the 90’s+ can be overwhelming with running the AC. Well solar saved us $240 that month from the previous year. I love being able to monitor our solar intake and ability to see what was sent to the power company. Renu Energy is very helpful and transparent with the technology, service, and any questions you may have. I highly recommend Renu Energy and solar in general for a nice transition to become energy independent.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 27, 2020
    Response from Renu Energy Solutions
    Responded Oct 27, 2020

    Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

  • "Great Overall Experience!!"

    Reviewed Oct 18, 2020

    We interviewed several installers and went with RENU because they were comparably priced and easily answered my wife's zillion questions. Jeremy Pitts was absolutely fantastic...willing talking through decision factors, and extremely quick turnaround on email.

    Another important deciding factor for us was the simple fact that RENU does a site survey BEFORE the installers show up instead of part of the install as many of the other installers we spoke to, so the install team knew exactly what they were looking for when the got here.

    Speaking of the install team....they were incredible. They were fast, efficient and polite. Will even took the time to walk our 8 year old through how the process worked and answer his questions...we were truly touched by that.

    The only slightly frustrating part was communication once the contract was signed. A different person handled each piece of the process, so it was a bit clunky to get the 'right' person when questions arose. However, everyone we talked with (Rachel, Thomas, Holly, Evan and Nadia) was dedicated to getting our project to the finish line as quickly as possible.

    Overall, our system has performed,as, if not better than expected . The panels look fantastic and we are seeing a decrease in our monthly power bill. Thanks RENU!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 21, 2020
    Response from Renu Energy Solutions
    Responded Oct 21, 2020

    Thanks for the 5-star review. The Renu team is thrilled you’re happy with your solar project! We will be sure to take your kind words back to our install team! Please let us know what we can do for you in the future.

  • "Renu Energy Solar installation"

    Reviewed Oct 13, 2020

    The Renu team has done a fantastic job through the installation. We are waiting on county and utility company inspections, before the job is through. From the initially visit, contract, site review, installation, and cleanup, there has been appropriate communication and courtesy.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 21, 2020
    Response from Renu Energy Solutions
    Responded Oct 21, 2020

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime.

  • "Fantastic Solar Experience, Highly Recommend"

    Reviewed Oct 10, 2020
    "Fantastic Solar Experience, Highly Recommend"

    Reviewed Oct 10, 2020

    Renu is a fantastic company to work with. We researched pretty extensively before picking Renu, and they were definitely the best choice. We factored in cost, quality of materials, quality of workmanship, and customer service. They seemed to rise to the top on every metric. We signed with Renu and had our install just a few weeks later. The install itself was incredibly easy. The team was prompt and courteous and really professional - they were done by lunchtime for a 9kw system. I highly recommend Renu - they've been fantastic in their follow-up after the install as well. Cheers!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 21, 2020
    Response from Renu Energy Solutions
    Responded Oct 21, 2020

    We’re so grateful for your 5 star review and to have you as part of the Renu family! Thank you for sharing your kind words with us. It means the world our entire team! Please reach out anytime.

  • "Excellent service"

    Reviewed Sep 25, 2020

    I definitely recommend Renu Energy Solutions. The Salesperson, Installers, Electricians were very professional, knowledgeable and pleasant to work with. The 7.5 KW system looks and works great! I am a very happy customer! Thank you, Renu! 5 Stars!

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Oct 07, 2020
    Response from Renu Energy Solutions
    Responded Oct 07, 2020

    Thank you so much for your kind words and five-star review! Reach out anytime if there is anything else we can do for you.

  • "Dhiraj Gondha"

    Reviewed Sep 18, 2020

    It’s well treeing employee good job but are office answering system too slow

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Oct 07, 2020
    Response from Renu Energy Solutions
    Responded Oct 07, 2020

    Thank you for taking the time to leave this five-star review! I have passed along your feedback so this will be taken care of going forward.

  • "Looking forward for better results"

    Reviewed Sep 17, 2020
    "Looking forward for better results"

    Reviewed Sep 17, 2020

    The history to this point has been terrible and all I can do is look forward to better days and results ahead. Initial discussions and communications were good. However, they kept guiding me to a 10 kW system until I agreed, and then at their design review, had to change back to the originally requested 13.4 kW solar array because the calculations for a smaller system showed that the system would not charge the three (3) Tesla Powerwalls. They offered to downgrade to two (2) Tesla Powerwalls, but the calculations showed that two Powerwalls would not provide total backup power in a power failure. After final, final agreement, on the size of the system and the final design was approved, the install crew showed up and failed to install the system as designed. This was after a site visit and the site visit technician laid-out the system and marked the site in accordance with the approved design. Workmanship was also substandard as the install crew failed to follow the platform and solar panel manufacturers' installation and care instructions potentially damaging the panels. However, we won't know for a while because it took 60 days after the original attempt to install for Renu to agree to reinstall the platforms as close as possible to the approved design layout; re-assemble the platforms in accordance with the platform manufacturer's instructions; and test and re-install (or replace if needed) the solar panels in accordance with the solar panel manufacturer's use, care, and installation instructions. It's been 30 days since they agreed to re-do the work and all I have to date is the information of a "potential" show date within the next two weeks. This solar array history is in addition to no movement to install the Tesla Powerwalls to date with only a note saying that delivery had been delayed. A solar panel and Tesla Powerwall project that should have been completed at the end of June is basically sitting at a negative fifty percent (- 50%) complete at the end of September. Meanwhile Renu has collected thousands of dollars and I'm still sitting here waiting with not one kW of power being generated, stored, or used. Again, I can only hope for better days ahead. I am willing to update this review with "the rest of the story" when the final chapter can be written.

  • "Excellent process and service"

    Reviewed Sep 12, 2020

    Renu Energy Solutions made our venture into being a solar powered home an easy and pleasant experience. The office staff enabled us to do all the up front work over the phone and computer. It was all clear and easy to negotiate. The installation was done in one day by a great group of installers. They were courteous, professional and efficient. We could not be happier and would highly recommend them.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 09, 2020
    Response from Renu Energy Solutions
    Responded Oct 09, 2020

    Thank you so much for your five-star review! If there is anything else we can do for you please don't hesitate to reach out.

  • "Responsive. Reliable. Respectful."

    Reviewed Sep 08, 2020
    "Responsive. Reliable. Respectful."

    Reviewed Sep 08, 2020

    We have found Renu to be an excellent company! They are quickly and thoroughly responsive in all communication from the very first estimate to when we powered up the panels. They answered all of our questions thoroughly offered a detailed site evaluation and contract. The team members that came to our home were respectful of our time and property. They took great care to be tidy and as least obtrusive as possible when installing the panels and electrical work. We have and will continue to recommend Renu to friends and family.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 09, 2020
    Response from Renu Energy Solutions
    Responded Oct 09, 2020

    Thank you so much for your five-star review. If there is anything else we can do for you please be sure to let us know.

  • "Solar Installation"

    Reviewed Sep 08, 2020

    I have had a extremely good experience with Renu installing my solar system. We are about 90% complete awaiting Duke to swap out our meter. I would recommend them for your project

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 09, 2020
    Response from Renu Energy Solutions
    Responded Oct 09, 2020

    Thank you so much for being part of the Renu family. We appreciate your kind words and your support! Please reach out if there is anything else we can do for you.

  • "Solar Install Aug 2020"

    Reviewed Sep 07, 2020

    Renu Solar did our 6 kW install in Rock Hill, SC. They handled the process 100% and everything went VERY smoothly and quickly. System has been in operation now for a week, and all is working fine.
    We did get lower bids, but all were close, and Renu was most prompt in answering the concerns and dealing with our questions.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 09, 2020
    Response from Renu Energy Solutions
    Responded Oct 09, 2020

    Thank you so much for leaving this five-star review. We are so happy that you are satisfied with our services. Please let us know if there is anything else we can assist you with further.

  • "Wonderful Experience with Renu Energy Solutions"

    Reviewed Sep 06, 2020
    "Wonderful Experience with Renu Energy Solutions"

    Reviewed Sep 06, 2020

    We had a wonderful experience with Renu. After a tornado damaged our solar system, Renu came to remove the system on the roof and later returned to re-install it after the roof was repaired. Communication was wonderful, expectations were set and met without issues. Technicians were very friendly and professional. If you are looking for a reliable solar company to handle your solar project I recommend Renu Energy Solutions.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Oct 09, 2020
    Response from Renu Energy Solutions
    Responded Oct 09, 2020

    Hello Sammy, and thank you so much for your five-star review! We are so happy that you are enjoying your installation. Please let us know if there is anything else we can do for you.

  • "Outstanding"

    Reviewed Sep 04, 2020

    From the first call through sales into the site visit, everything was straight forward and proceeded along as it should. I was able to get HOA Apporval very quickly and then install scheduled that week. The installation group showed up in two teams, both were just solid and worked there butts over in the mid 90s SC sun. The install team and electrical crew were both professional, friendly and even cleaned up after they spent 8 hours in sun. Way to go Renu.

  • "Solar Purchase"

    Reviewed Sep 04, 2020

    Thank you Renu staff. Especially my sales rep Justin! He was very helpful and answered all my questions and concerns! Thank you Justin and all the helped us during this process!

  • "Unbelievable Customer Service"

    Reviewed Sep 04, 2020
    "Unbelievable Customer Service"

    Reviewed Sep 04, 2020

    I cannot relate how incredible the customer service Renu provides. This is from sales to completion and beyond. Everything is taken care of in a turnkey manner making for a great experience. Tremendous job keep up the good work!

  • "Even worked in the pouring rain"

    Reviewed Sep 04, 2020
    "Even worked in the pouring rain"

    Reviewed Sep 04, 2020

    It was raining for two straight days, and the workers did their job without complaint in the rain and mud under our house,

  • "Couldn't ask for a better customer experience"

    Reviewed Aug 18, 2020
    "Couldn't ask for a better customer experience"

    Reviewed Aug 18, 2020

    A highly professional group, that went out of their way to ensure my wife and I had a good experience.

    Will and Will team did our install and were fantastic to work with. They talked us through all the major steps and gave us a good recap and the end and more importantly, they were on time and finished ahead of schedule.

    Couldn't hope for more.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Oct 07, 2020
    Response from Renu Energy Solutions
    Responded Oct 07, 2020

    Thank you so much for your five-star review! If there is anything else we can do for you please don't hesitate to reach out.

  • "Renu installed 26 panels 5 months ago"

    Reviewed Aug 15, 2020
    "Renu installed 26 panels 5 months ago"

    Reviewed Aug 15, 2020

    I recommend Renu. We had interviewed 3 different solar companies who had come door-to-door during the past 2 years and considered taking the leap to solar but wanted to take a couple of years to see how the trend played out to better make a long-term decision about our power choices. Through Energysage, which i signed up for in 2019, i was able to get a pretty good view on the trends for a while. I believe that i discovered Renu through Energysage but can't quite remember if it was independent search or not - nonetheless, inspired by the site to make the move. We wanted to go as local as possible for many reasons, mostly the long-term - meaning that we have a better chance of holding our solar company accountable for service over the long-haul if they are in an office within a couple of hours of our home. So, we called and made an appointment for a consultation which was very informative (with Nick Zink) and was in our own home. Nick proved to us his knowledge and long-term interest in solar energy so we took the leap. Every step of the way was handled very professionally. We were moved through the process with absolute transparency on the part of Renu and constant updates and availability of our project's manager, (Rachel Gunter), and our customer advocate (Holly Bearden). We felt comfortable every minute of the project because they answered every concern we had over the 3 months it took to get up and rolling (during the beginning of Covid crisis). Renu knows what they are doing and very much proved that to us. Remember, we were about to spend a lot of money on a very long-range plan so we wanted to feel 'heard' every step of the way. And we did. So, long story short, it was a great experience and we have been producing over 1000 kw hours of energy every month, which covers our use and is building up credit with Duke energy for the less sunny months and i know that because we have an app that i check every once in a while that tells me way more than i need to know about our system. I was asked to do this review by EnergSage and i am happy to do it because i can stand behind Renu Energy at this point 100% because of the experience we have had personally.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 17, 2020
    Response from Renu Energy Solutions
    Responded Aug 17, 2020

    Thank you so much for taking the time to leave our team this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime!

  • "Top Notch - for sales, consulting, installation to follow-up"

    Reviewed Aug 14, 2020
    "Top Notch - for sales, consulting, installation to follow-up"

    Reviewed Aug 14, 2020

    Perhaps the best company I have contracted. The entire staff is motivated and customer friendly. Thanks for making us energy independent.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 17, 2020
    Response from Renu Energy Solutions
    Responded Aug 17, 2020

    We are so grateful for your 5-star review! Thanks for sharing your review with us and the solar community. Please let us know what we can do for you in the future!

  • "Great Teamwork"

    Reviewed Aug 14, 2020

    Have to say that I am very pleased with the great work the people from Renu Energy did putting up my solar panels and guiding me through every step of the way, from deciding the size of the system I needed for my home to financing and everything in between. They kept me up to date on every step of the process and I couldn't be more pleased with the work and the system itself.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 17, 2020
    Response from Renu Energy Solutions
    Responded Aug 17, 2020

    Thank you so much for the 5-star review. The Renu team is thrilled you’re happy with your solar project! I'll share this with the Renu team to let them know to keep up the amazing work!

  • "Good job meeting my specific needs."

    Reviewed Aug 14, 2020
    "Good job meeting my specific needs."

    Reviewed Aug 14, 2020

    I wanted to use ground mounts and also my south facing roof. The company worked with me and developed a plan that meet my needs. They installed the system with professionalism. Their office maintained good communication with me throughout the entire process. The price for the quality of products I received was good. I can recommend them.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 17, 2020
    Response from Renu Energy Solutions
    Responded Aug 17, 2020

    Thank you so much for taking the time to leave an excellent review! We really appreciate your business. Please let us know what we can do for you in the future!

  • "Friendly, honest and experienced solar company"

    Reviewed Aug 06, 2020
    "Friendly, honest and experienced solar company"

    Reviewed Aug 06, 2020

    I was amazed of all the kind people that came to do the installation.
    Very polite and respectful guys.
    Also I believe they did an excelente job, very clean and detailed.
    They seem they know what they were doing and they answered me all my questions and concerns.
    So far I’m so happy with Renu Solar Company.
    I’ll definitely recommend this solar company

  • "Satisfied Customer"

    Reviewed Aug 02, 2020

    The entire Renu Energy Solutions team has been outstanding from the beginning Sales visit through the installation process. The team was responsive to any of my questions and kept me informed at each step of the process. The installation was quick, professional and neat.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 04, 2020
    Response from Renu Energy Solutions
    Responded Aug 04, 2020

    Thank you so much for your 5-star review! I will share this with the Renu team to let them know to keep up the amazing work.

  • "10/10. Would definitely recommend!"

    Reviewed Jul 30, 2020
    "10/10. Would definitely recommend!"

    Reviewed Jul 30, 2020

    When I thought about going solar, many colleagues and friends warned me about potential pitfalls. However, ReNu Energy Solutions provided an unparalleled experience that gave me peace of mind.

    Everyone was very professional from the sales team to the customer service representatives to the project management and installation crew. I could not have imagined or planned a better experience. 10/10 and would definitely recommend!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 04, 2020
    Response from Renu Energy Solutions
    Responded Aug 04, 2020

    Hello Daniel, we are so grateful for your 5-star review! Thanks for sharing your review with us and the solar community.

  • "Great Experience - Turnkey Installation and Good Support"

    Reviewed Jul 28, 2020
    "Great Experience - Turnkey Installation and Good Support"

    Reviewed Jul 28, 2020

    I've had my 12.16kw system for right at one year. Since installation, my power bill has been nothing but the required connection fee from Duke Energy. We did have an issue with our inverter but Renu was quick about responding with getting the system back online.

    I have been very pleased.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Aug 04, 2020
    Response from Renu Energy Solutions
    Responded Aug 04, 2020

    Thanks for the 5-star review. The Renu team is thrilled you’re happy with your solar project! Please let us know what we can do for you in the future.

  • "Happy with my Renu Team!"

    Reviewed Jul 24, 2020

    From sales, survey, to installation, I have been very impressed with Renu Energy Solutions. Nicole Frouche, the sales person, is fantastic with her knowledge of the business. Rachel has coordinated all aspects of the timing of the survey and installation. On installation day, the electrical and solar install crew were outstanding. They dealt with weather issues but kept a cheerful attitude and stayed on the job until it was finished.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 24, 2020
    Response from Renu Energy Solutions
    Responded Jul 24, 2020

    Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime.

  • "Excellent Experience!!"

    Reviewed Jul 24, 2020

    We couldn’t be more pleased with our solar project and particularly Renu Energy. The level of professionalism, service and communication could not have been better. I would highly recommend utilizing Renu and considering solar to anyone contemplating the idea!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 24, 2020
    Response from Renu Energy Solutions
    Responded Jul 24, 2020

    We are so grateful for your 5-star review! Thanks for sharing your review with us and the solar community. Please let us know what we can do for you in the future!

  • "Great Solar Experience"

    Reviewed Jul 11, 2020

    I decided to finally go solar. I met with 6 companies and decided to go with Renu Energy. They offered the best solar package. They were very professional, prompt in all the communications, offered the best value, and followed through on what I was told would be done. My entire solar experience was simply Amazing. I would recommend Renu Energy to anyone that is considering going solar.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 24, 2020
    Response from Renu Energy Solutions
    Responded Jul 24, 2020

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime.

  • "Exceptional Company"

    Reviewed Jul 08, 2020

    I put solar panels in 3 years ago and I hove been very pleased. I have decided to add more panels and we are in the process of doing that. I am still getting the same outstanding service. Renu monitors my panels and have fixed only one small problem . I did not realize there was a problem, so I was very pleased to say the least that found the working on the unit. The guys were very friendly and helpful, They told me when I first put the panels in that they would probably know about a problem before I did. That was so true. It greatly helped my power bills. I could not be happier or feel better about adding more panels. I also feel like I am doing some thing to help with global warming and that feels good.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 09, 2020
    Response from Renu Energy Solutions
    Responded Jul 09, 2020

    Thank you so much for your 5-star review! I will share this with the Renu team to let them know to keep up the amazing work.

  • "Good Choice"

    Reviewed Jul 08, 2020

    Installed a large system and shopped 2 other large solar installers. Was pleased with how Renu Handled everything related to paperwork, permits, scheduling. They were very professional as well as the installers.Their service after the sale was been great as well. I'd recommend them to anyone looking for the right affordable solar company.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 09, 2020
    Response from Renu Energy Solutions
    Responded Jul 09, 2020

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about Renu! We’re here for you anytime!

  • "godd company, good products, good service"

    Reviewed Jul 07, 2020
    "godd company, good products, good service"

    Reviewed Jul 07, 2020

    When I started thinking about solar panels, I contacted several companies in the Columbia area. Of those that I talked to, Renu was the most professional, had the best presentation and the best overall value.
    When I had question about installation or solar technology, Renu had the answer in terms that I understood. They also explained the financial and tax advantages clearly.
    They worked with my power company and the local inspectors to make the process seamless.
    When It came to the installation, their crew was quick, did a good job and cleaned up after themselves.
    When a small glitch cropped up, they sent out a technician right away to sorted out the problem and made it right, at no cost to me.

    I would recommend Renu to anyone that is contemplating solar power for their home.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 09, 2020
    Response from Renu Energy Solutions
    Responded Jul 09, 2020

    We are so grateful for your 5-star review and your recommendation! Thanks for sharing your review with us and the solar community. Please reach out if you need us!

  • "Good company but unrealistic expectations"

    Reviewed Jul 07, 2020
    "Good company but unrealistic expectations"

    Reviewed Jul 07, 2020

    Renu did a good job overall. The installation team and process was pleasant. Unfortunately, Renu missed its yearly estimate of solar power generation in my case. Also, I received no money from the NC solar rebate program after an extensive application process which was very disappointing. I guess if expectations matched reality then I could give 5 stars vs 4. Compared with the competition, believe Renu has a significant edge due to its mostly competent staff and experience in the local area.

  • ""Wow'd" with a smile!"

    Reviewed Jul 07, 2020

    First-class from inquiry through installation! Took the time to educate me, make sure it makes financial sense for my situation and made recommendations along the way. The support staff and on-site, installation staff were always friendly, knowledgable and answered all of my questions with a smile! They over-communicated and made it seamless throughout, even with a Tesla delay on battery packs through COVID!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 07, 2020
    Response from Renu Energy Solutions
    Responded Jul 07, 2020

    Thank you so much taking the time to post your five-star review! I have passed your kind words everyone involved. If there is anything else we can do for you, please be sure to let us know!
    - RENU Team

  • "Solar made easy by RENU"

    Reviewed Jun 24, 2020
    "Solar made easy by RENU"

    Reviewed Jun 24, 2020

    RENU was amazing throughout the entire process. The employees are professional and friendly. The installation process was very smooth and the workers ensured I was pleased with every aspect of the install. Highly recommend this company.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jun 24, 2020
    Response from Renu Energy Solutions
    Responded Jun 24, 2020

    We really appreciate you taking the time to give us a 5 star review!!! We are so happy to have you part of the Renu family. Please don't hesitate to reach out in the future!

  • "So Far - So GREAT!!!!"

    Reviewed Jun 20, 2020

    We have recently given in to solar energy - mainly because of the complete explanation and helpful words of our salesman, Jeremy Pitts - and we are SO glad we did!!! Mr. Pitts' explained everything to us in a way "older" people could understand - and was so patient in doing so! NEVER did we feel pressure in any way. We had a unique problem with our roof and did not want to put the panels there, but also needed more space for tractor and yard equiptment. Mr. Pitts came up with, and handled the building of a post and frame - HUGE - 3 stall building ALL of the panels fit perfect! It looks GREAT - we even got a tin roof!!! When the work actually started we started having contact with the girls in the office, the guys who attached the panels and ran the cable and the guys that connected the cables and everyone that we have talked to have been punctual (always calling on there way in) courteous, professional and helpful. All I can say is that if you have EVER thought about Solar - call Renu Energy Solutions and ask for Mr. Pitts!

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 07, 2020
    Response from Renu Energy Solutions
    Responded Jul 07, 2020

    Thank you so much for taking the time to share your solar experience! Renu is so glad you are enjoying your panels! Please reach out in you need anything else from us or Jeremy! -Renu Team

  • "A pioneer for solar in the Carolinas"

    Reviewed Jun 19, 2020
    "A pioneer for solar in the Carolinas"

    Reviewed Jun 19, 2020

    A full service solar company, both home and commercial. They seamlessly installed a roof top system 10 years ago, with two upgrades/expansions since. From the site analysis to finish, I found the advisors and technicians to be remarkably well-trained, experienced, efficient and professional. I am extremely satisfied with the cutting-edge technology, the value, and the quality of the system.
    My only advisory relates to corporate hierarchy and communication, which at times affected the progress in completion of my installation. For some reason, ancillary issues weren't handled/corrected in a timely manner.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 07, 2020
    Response from Renu Energy Solutions
    Responded Jul 07, 2020

    Thank you for taking the time to post about your positive experience with Renu! Please reach out if you need anything else from our team!

  • "Residential Install"

    Reviewed Jun 18, 2020

    I decided to use Renu Energy Solutions and from the time I started the process to the time my install was complete, every person I met or talked to was polite, professional, and extremely skilled in their area of responsibility. I feel like I received not only a good price but great service. So far everything seems to be what I was told I would get. Still a new activation though so I have concrete numbers with the power company and bill offset.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 09, 2020
    Response from Renu Energy Solutions
    Responded Jul 09, 2020

    Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

  • "Amazing Customer Experience"

    Reviewed Jun 18, 2020

    The entire process was easy, straightforward, and clearly explained. All staff went above and beyond expectations every step of the way. Solar panels are beautifully installed and look great on my home. Highly recommend

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded Jul 07, 2020
    Response from Renu Energy Solutions
    Responded Jul 07, 2020

    Thank you so much taking the time to post your five-star review! I have passed your kind words to all team members involved and if there is anything else we can do for you, please be sure to let us know!
    - RENU Team

  • "Solar panels"

    Reviewed May 29, 2020

    From start to finish the Renu team was very helpful and efficient! Holly was with us from the start and even after we installed at the follow up. Then the guys who installed were amazing!! Allister, Blake, and the rest. Just charming and our panels came out gorgeous!!!!

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Jun 17, 2020
    Response from Renu Energy Solutions
    Responded Jun 17, 2020

    Thank you so much for your five-star review! I have passed your kind words to all team members involved and if there is anything else we can do for you, please be sure to let us know!
    - RENU Team

  • "Renu Rocks!"

    Reviewed May 28, 2020

    This entire process has been a pleasure! I have never had such a wonderful group of people with whom to work! Everyone via phone calls, phone texts, and email has been professional, informative, and so courteous! And the five who came out to install the panels were just fantastic! I can not wait for the last part of the project which is actually turning the solar power on! Reduce, Reuse, Recycle!

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Jun 17, 2020
    Response from Renu Energy Solutions
    Responded Jun 17, 2020

    Thank you so much for your five-star review and for choosing Renu! If there is anything else we can assist you with please don't hesitate to reach out! Many thanks from the Renu team.

  • "Very Happy, Excellent Workmanship"

    Reviewed May 27, 2020
    "Very Happy, Excellent Workmanship"

    Reviewed May 27, 2020

    Friendly, no pressure sales team. Cost projection explained in detail, made sense and passed my mathematical cross-check. Professionally installed, cleaned up afterwards. Communication throughout the process was great, always knew what the next step was.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Jun 17, 2020
    Response from Renu Energy Solutions
    Responded Jun 17, 2020

    Hello William, thank you so much for your five-star review. Please be sure to let us know if there is anything else we can assist you with.
    - Renu Team!

  • "Renu Energy Solutions .... WOW!"

    Reviewed May 22, 2020
    "Renu Energy Solutions .... WOW!"

    Reviewed May 22, 2020

    I cannot begin to tell you how completely and utterly pleased I am with my experience with Renu Energy Solutions. Going solar with Renu has been one of the best, if not THE BEST customer service experiences of my life. Starting with the sales rep, Susan White, all the way through every single member of the team, all of my interactions were a delight. The installation team showed up on time and got right to work, were pleasant, friendly and polite, got their work done and left with no evidence that they had been here other than the solar panels on my roof. Susan, Rachel and Holly kept the ball moving smoothly and efficiently through the whole process and kept me informed every step of the way. Really it was like clockwork. I'm frankly astounded at the degree of customer care and service I received from Renu and the professionalism of every member of the team. I am a VERY HAPPY customer. Great job, Renu!!!!

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Jun 17, 2020
    Response from Renu Energy Solutions
    Responded Jun 17, 2020

    Thank you so much for your kind words and five-star review. I have passed this review along to our team and if there is anything else we can do for you please be sure to let us know!

  • "Renu Energy Solutions was excellent; Duke Energy not so much"

    Reviewed May 18, 2020
    "Renu Energy Solutions was excellent; Duke Energy not so much"

    Reviewed May 18, 2020

    The performance of Renu Energy Solutions personnel was superior throughout the implementation of our 10.5kW solar project, including design, installation, permitting, and Duke Solar Rebate application and submission; a Renu crew even came out on the Saturday before Christmas to finalize the physical installation. Their post-installation support has been excellent, both with technical assistance and troubleshooting, quite unlike my general experience with other contractors. The only sour notes in the entire 3-month-long process centered on issues with Duke Energy's solar program. The incorrect interpretation of our project application by inexperienced Duke personnel unnecessarily delayed permitting and array activation for weeks. As aggravating as this was, it was far eclipsed by the Duke Energy Solar Program’s poor management of the entire 2019 rebate process, from application submission, evaluation, rebate award notification, and rebate check delivery. None of this was done well, particularly Duke's lack of communication during the process. While Renu Energy Solutions personnel submitted our application in a timely manner, our rebate application and that of many other Renu customers was incorrectly waitlisted. Rectifying Duke Energy’s many errors only succeeded weeks later due to the concerted effort of Renu Energy Solutions personnel, corroborated by their thorough documentation of the online rebate application submittal process. And though we hoped our trouble with Duke would end after we received notice from Duke that our rebate had been approved, the promised 4-week max check delivery took over 6 weeks. Without Renu's perseverance, our out-of-pocket cost and our frustration level with Duke Energy for the project could have been much higher. So kudos to Renu Energy Solutions and thumbs down to the Duke solar energy program. Hopefully, Duke will rectify its solar rebate program problems on its own or with the insistence of the North Carolina Utilities Commission.

    P.S. The local Duke Energy personnel were without exception courteous and professional.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded May 19, 2020
    Response from Renu Energy Solutions
    Responded May 19, 2020

    Thank you so much for your five-star review! We are thrilled that you are satisfied with our services and that you were able to receive the rebate! If there is anything else we can do for you please be sure to let us know.

  • "Above and Beyond"

    Reviewed May 15, 2020

    While our "solar" power is not yet activated, I have no doubt that it will be as good as or better than they have advertised. The people skills at Renu are second to none. My initial contact was with Jeremy Pitts, SC Sales Manager, who answered questions I didn’t know I had. Important questions. Then the infectious, enthusiasm of Holly Bearden, Customer Advocate immediately followed up with a welcome phone call. Can you imagine? Already, two person to person contacts, not just emails or texts. I was already impressed. Enter the delightful attitude of Rachel Gunter, Solar Project Coordinator and my main contact in their office. Joining the Solar generation is a big deal and coordinating efforts with an electric company can get confusing. Rachel made it work. No bother. No angst. Just “here’s what we’re going to do next”. It's a pleasure to see her name pop up on my many daily emails. Today the installation team came. We now have space age panels on our roof. Having lots of much needed work done on our house recently, we have gotten to see good teams of workers as well as other teams of workers. This crew, led by Daniel was extraordinary. They all knew what to do, when and how to do it. A model of efficiency and professionalism. They even spoke to me. Honestly, I wasn’t sure I wanted to take on this project. I’m “old school”. I did my research, and was approached by at least 6 other companies in the last 4 months. One said I didn’t use enough electricity to make it worth their time. When I suggested I wasn’t sure I was ready for a commitment like this, one salesman actually told me “I was making a wise decision not to sign with them”. Renu is different. They may specialize in the solar energy solutions business, but their employees are in the people business. Refreshing! For an old school couple.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded May 19, 2020
    Response from Renu Energy Solutions
    Responded May 19, 2020

    Thank you so much for your five-star review and for choosing Renu. We truly appreciate your kind words and I have passed this review to all team members involved. If there is anything else we can assist you with, please don't hesitate to reach out.

  • "Renu Energy Solutions"

    Reviewed May 14, 2020

    Renu was extremely professional in all aspects of the project from the initial quote to the finished product going on line.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded May 19, 2020
    Response from Renu Energy Solutions
    Responded May 19, 2020

    Hello Glenda, thank you so much for you five-star review and for choosing Renu. Please be sure to reach out if there is anything else we can help you with.

  • "Great Experience"

    Reviewed May 11, 2020

    I love how Renu will work with its clients. I am somewhat generous in my rating because of the distance of my home in relationship to their office, else I would have more demand for one and one communication. None-the-less my solar install project was done in an extremely timely manner and the company always take the time to answer my questions no matter how stupid they may have seem. The only problem encounter was things out of their control such as Duke and the inspector, but they worked diligently with me to ensure an overall smooth operation. A+ performance overall.

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded May 19, 2020
    Response from Renu Energy Solutions
    Responded May 19, 2020

    Thank you so much for your five-star review and for choosing Renu! If there is anything else we can do for you please be sure to reach out.

  • "Excellent customer service and professionalism"

    Reviewed May 06, 2020
    "Excellent customer service and professionalism"

    Reviewed May 06, 2020

    Handled vendors and installation with calm professionalism. Kept communication open and welcoming.

    Holly Bearden
    Installer
    Response from Renu Energy Solutions
    Responded May 12, 2020
    Response from Renu Energy Solutions
    Responded May 12, 2020

    Thank you so much for sharing positive experience! Renu is always available to help with anything you need as an existing customer as well!

  • "By far the best..!"

    Reviewed May 01, 2020

    RENU is the best you can get - quality systems, value for $$, responsiveness... and they have the BEST TEAM around like literally the best..!! Very satisfied. 5 STARS :)

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded May 05, 2020
    Response from Renu Energy Solutions
    Responded May 05, 2020

    Thank you so much Jinard for your five-star review! I will pass your kind words to all of those at Renu, we truly appreciate you!

  • "Couldn't Be More Satisfied"

    Reviewed Apr 28, 2020

    I went with Renu for my home solar project because of their proven track record and customer satisfaction. They outlined a few solar proposals based on my budget and even assisted in installing a home EV charger for my car. A few months after signing with Renu, I'm producing more energy than originally anticipated and my electric bill is next to nothing.

    Furthermore, North Carolina has a very competitive utility solar rebate program, and Renu understands how to push through the red tape. They submitted my rebate forms on behalf of me, and even worked directly with the utility when I was waitlisted. I ended up getting the promised rebates because of all their dedication and follow through!

    Lauren Padilla
    Installer
    Response from Renu Energy Solutions
    Responded Apr 28, 2020
    Response from Renu Energy Solutions
    Responded Apr 28, 2020

    Hello Mark, thank you so much for your five-star review. If there is anything else we can do for you please don't hesitate to reach out!

  • "Not organized and slow"

    Reviewed Apr 18, 2020

    I had a ground mount done that was $65,000. Signed my contract in November of 2019 and was told I would up and running no later than January. It's now going into May 2020 and my power bill is just now showing a diffence. Was told I might only have one payment to the loan company prior to it pushing out power.I had to make 4 payments to the loan company and my full power bill. Had to keep calling the company to get them to even come do the job that I was already having to pay the loan company for. When the workers came out to do the job that was suppose to be two days it took them a week. The workers only came out to work a few hours out the day and was given the excuse that they were out of NC and I live in SC. I even took days off of work to be home due to they said I would need to be there. the first two days the crews did not show up because it was suppose to rain in NC but was not and did not rain in my area of SC. I had to keep resending information several times like my insurance stuff because the information was not being given to each department. Due to having a ground mount done on my property a trenching crew had to trench a 165ft line across my yard and dug under my driveway. The trench was left completely open for two days being almost 3ft deep and I had to put the dirt myself back under my driveway so I could drive over it. After everything was set up and the crews left. I still have a 1ft deep trench across my yard that they put in a work order for. 2 months later no one has showed up to cover it up and now the grass has grown up in the dirt to cover up the trench. I've had to keep my kids away from the trench area so they don't step in it and get hurt. This is where I live and my wife also does her photography business here. She has to keep costumers away from that area so they don't get hurt in the trench that was left and she is unable to use that part of our property during the prime season. Also the electrical crew when they put the boxes on the side of my house that was building 1901 that is a restored farm house they left a drill hole from a screw in the side of my house. I've reached out to the company and said they would take care of it and even called one day and said the crew was on the way to finish covering the trench. The crew never showed up and when I called to let them know the crew didn't show up. They didn't know why. I paid this company $65,000 to do a job and to me was not completed. I will now have to fill in the trench myself so I don't take the potential of one of my kids being hurt or one of my wife's clients being injuries and them suing us.

    If I could go back knowing what I know now I would not have done this or at least not went with this company. My worry's are now if I start having issues with the system, how hard is it going to be to have someone come out and fix it.

    The person I went through for the system was very helpful with the begining of this process and was very knowledgeable about the systems. I do believe he set me up with a good system, it was just the process after him is where it went South.

    PS Renu Costumer
    Josh

    Sha Stollar
    Installer
    Response from Renu Energy Solutions
    Responded Apr 21, 2020
    Response from Renu Energy Solutions
    Responded Apr 21, 2020

    We are very sorry to hear this. Our Operations Manager will reach out to you today to discuss your concerns further.

  • "We could not be more pleased with Renu Energy Solutions as our Solar Energy Installers."

    Reviewed Apr 17, 2020
    "We could not be more pleased with Renu Energy Solutions as our Solar Energy Installers."

    Reviewed Apr 17, 2020

    Having been interested in reducing energy pollution and costs of electric we have been looking at solar panel installation for years and finally decided to go ahead. Based upon an ad by Renu which "popped up" on my computer. I sent a request for information and received a telephone call from them the same day. We arranged a meeting with a sales rep, Nick, who could not have been more knowledgeable and personable, taking the time to fully answer all our questions. We signed a contract, and from that point on Renu 's team kept in full contact with us every step of the process of the installation. Any questions we had were fully answered with an instant phone call to the main office in Charlotte. The only problems were related to the process times taken for sign offs by Duke Energy. Large corporation bureaucratic processes are alway the problem.

    Hannah Wiegard
    Installer
    Response from Renu Energy Solutions
    Responded Apr 17, 2020
    Response from Renu Energy Solutions
    Responded Apr 17, 2020

    We are glad to hear that you had a great experience with Renu doing your installation, we really appreciate it. Nick is first class! Thank you again for your feedback & five-star review!

  • "Experts in solar solutions"

    Reviewed Apr 17, 2020

    The Renu Team are experts. I’m only a couple weeks into the utilization of Solar Edge inverters, LG solar panels and the Tesla Powerwall but it’s a data nerds dream. I love watching the battery utilization after sunset and the subsequent following day charging and power flow between solar, the house, the grid and the battery. They have an excellent sales team that shoots straight, answers all your questions and are your advocates. The back office folks are easy to reach and communicate the process all along the way keeping your project on track. And I can’t say enough about the electricians and solar installers. What a professional group and truly expert at what they do. If you want a brilliant solar solution, installed expertly and managed sublimely then use Renu.

    Hannah Wiegard
    Installer
    Response from Renu Energy Solutions
    Responded Apr 21, 2020
    Response from Renu Energy Solutions
    Responded Apr 21, 2020

    Thank you so much for your kind words and for your five-star review. We are so glad that you are satisfied with our services. If there is anything else we can do for you please don't hesitate to reach out. Many Thanks!

  • "Organized and Easy"

    Reviewed Apr 17, 2020

    We installed solar with Renu years ago and are thrilled with our decision. They were so organized and easy to work with. They educated us and were very patient with our questions. They have reached out over time to check in. LOVE our solar and LOVED using Renu.

    Hannah Wiegard
    Installer
    Response from Renu Energy Solutions
    Responded Apr 21, 2020
    Response from Renu Energy Solutions
    Responded Apr 21, 2020

    Thank you so much for your five-star review and for choosing Renu! We are thrilled that our services are still keeping you satisfied.

  • "Carolyn/lexington"

    Reviewed Apr 16, 2020

    I started a project in 2016 with renu and 2019 added to my system.renew was professional and upfront about what was expected.they finished on time and did a good job if I had any questions or issues it was taken care of.

    Hannah Wiegard
    Installer
    Response from Renu Energy Solutions
    Responded Apr 17, 2020
    Response from Renu Energy Solutions
    Responded Apr 17, 2020

    Hi Carolyn, We are glad to hear that you had a great experience with Renu. Thanks again for your feedback & five-star review!

  • "Our solar panel experience with Renu"

    Reviewed Apr 16, 2020
    "Our solar panel experience with Renu"