Renu Energy Solutions

I had my system installed in 2018 by Renu. The installation process went smoothly, though I missed out on some of the expected rebate from Duke Energy due to the specific equipment that was selected. My experience of customer service after installation has been extremely poor. I have encountered bounced emails, unreturned voicemails, and a lack of follow-ups. I had an inverter failure under warranty and had to handle the warranty claim myself because I could not get a response from Renu. I have not had system monitoring now for several years because Renu has not updated the monitoring information and I can not restore monitoring myself since Renu is the administrator of my system.

The company did a great job designing the system to fit my needs, and fit into the Duke energy requirements for a residential solar grid. Everyone from Almir in sales, to Megan and the rest of the Ops team, the finance team, and not to leave out the installers that did a two day installment in one very long single day. They all were polite, patient, and very good at their respective jobs. Everything was done in a remarkably fast amount of time, paperwork was completed by Renu making it easy to get thru inspections and interconnection to the grid.

The staff at Renu Energy Solutions from our salesman, Kevin Sweet, to the project manager and through to the installers and electricians have been highly competent, friendly, helpful, and top notch in every way. Kevin has explained every detail along the way, cheerfully answering my many questions with more technical knowledge than I would have expected from a salesperson. He even called me when a new rebate program from our electricity provider became available in our area. I would highly recommend Renu Energy Solutions to anyone considering solar panels and storage batteries

Great experience installing Enphase 5P solar batteries to my existing system. Excellent information, thorough permitting process, quick installation and communication. Went over and above keeping me in the loop throughout the entire process. Very professional.

Working with Renu Energy Solutions was a great experience from the sales process to the completed installation. Renu handled the entire project and kept me informed of the progress. The installation team were very professional and did a great job.

ReNu had the correct answers to help us choose the correct solar system for our needs. Installation went smoothly. Have had one problem since starting; could not trouble shoot by phone. ReNu returned to house and got battery back up.