Freedom Solar - Profile & Reviews

Sales pitch was smooth, permitting process with HOA was smooth, then the wheels came off. Installation was horrible. Promised a two-day install. It was more like two weeks, they broke many tiles, didn't come with the right equipment to get onto the roof, they had to be reminded several times after the job to patch holes they created, and then ... wait for it ... their installation did not pass inspection and they are going to have to do it all again. Signed the contract in early February, we were assured beating the summer heat and bills would be zero problem, and now were recently told we likely won't have the system up and running until August given the failed inspection. Don't use this company.

This company was very helpful and quite responsive whenever I had questions. Reasonably priced and ready to work with me in order to get what I had requested (in this case, ground mount estimates instead of roof mounts) and gave excellent information. This company had already given me a quote before I contacted EnergySage, so this did not actually show on my profile. The company finally sold me with the durability of their panels and their warranties (both emplacement and production warranties). Definitely hope to follow up with further reviews as we get further into the setup and production phases.

John Simon and Team at Freedom Solar were great to work with. John walked us though the process of having the system installed and was quick to return call/emails when questions did come up. When the Team said they were going to be onsite they arrived on time and ready to work. The install was done in a day. I would highly recommend to anyone looking for a solar system.

When we were thinking about getting solar panels, we reached out to a couple of different companies to hear their pitch. When we met with our Sun Power rep (John Simon) he was super knowledgeable. The thing I liked most is he was very detailed and if he said he’d call, he would. He was persistent without being annoying and was readily available for questions, even after our install. I would recommend Sun Power to my friends and family. And more importantly I would insist they contact John.

Freedom Solar was built on exceptional customer service! Their process keeps the customer informed from beginning to end. We are thrilled with reducing our carbon footprint and would recommend Freedom Solar to people thinking about installing solar. We found that Freedom Solar employees in every department are helpful and dedicated to helping you. Keep up the great work!

Shawn Shirley at Freedom Solar gave one of the best presentations out of the 12-15 different solar contractors I ended up talking to. He was honest, straightforward, detailed, not pushy, and Freedom came in as my third choice out of all of them. Their prices were moderately higher than what I ultimately went with, and other proposals, but they were also offering a (convincingly) higher quality product.

If you're interested in solar and less willing than I am to take a risk on off-brand panels, you should give them a call.

We love our Freedom Solar System. Spencer Sobolik was very knowledgeable about their system and explained every detail and we couldn't be happier. When we had any questions Spencer was quick to get back to us with an answer. The professional installation, appearance of our home with the panels in place and the performance of our system decreasing our total electricity cost has made us confident in our decision to go Solar. We highly recommend Freedom Solar.
Installed June 2020.

Manuel & Rhonda Arellano
Midland, TX

From the moment I decided to go with Freedom Solar, everything went extremely smoothly. They were reliable, efficient and available for any question or explanation I needed. They took care of everything: permits, HOA, utility company etc. and installed every part of the system themselves which all gave me great peace of mind. Great product, great warranty, great service: I highly recommend them. Really enjoying my system and the cool monitoring app it comes with!

My main objective was to install a backup system to handle short term and long term power outages. I had already reviewed and understood the cost associated with a whole house standby generator. I needed to research the possibility of installing a solar system with a battery backup that could handle the AC should no one be present in the house during a power failure. At first, it looked like solar might be a possibility but while speaking with John at Freedom Solar, he pointed out that my requirements would necessitate the installation to two power cells. At this point, I realized that the current price point for a solar system would not be cost effective for my requirements. I was great working John and I was pleased that I was provided straight answers to my questions. I really did learn a great deal about the current market for residential solar systems.

I have to say Freedom Solar was very professional throughout the entire process. One of things that I find important with projects like this is communications. It's essentially a type of construction project and as such can be subject to impact from weather etc. and staying in contact is very important for me. As it happens, there were no glitches in my installation and even the weather co-operated. Even so, communications was extremely good and my contact, John Simon, was great about keeping in touch and was very responsive to any questions I had (and I had a few). Honestly, I couldn't be happier with product, the installation, and the support.

But we could not get to a deal

As a California and Texas homeowner for more than 20 years, I can tell you that this was my first time looking at Solar options. It was long overdue! I conducted my research and analyses on four top Texas companies by holding in-home interviews with each one of them. Of course, they all say “we’re number one” over their competitors. However, we all know that there could only be ONE number one. These four Solar company representatives had their own right to claim a particular featured “edge” against the competition. The lowest bid I received from company “D” was $13,170; the highest bid from company “C” was $27,772; the other two, company “A” and company “B” fell in between those estimates.

Company “A” really stood out, not in cheapest cost, but in their professional salesmanship and presentation of their products inclusive of their warranties. I further read hundreds of reviews from an independent website https://www.solar-estimate.org/solar-panels/texas/ which is not related to any of the Solar installation companies. Company “A” was customer rated Number One at 5-Star for their service and products. This company is Sunpower by Freedom Solar https://www.solarreviews.com/installers/freedom-solar-power-reviews/ and their Senior Energy Consultant is Mr. Stephen Galaviz. Mr. Galaviz is a true professional and provided me and my family with a Solar Energy presentation that no other company even attempted to do. He precisely answered my multitude of questions about products, workmanship, warranties, and service after the sale. Moreover, he provided a tangible sample of his company’s panels and the competitor’s, to my surprise the Sunpower panels were flexible and very well made in comparison to its competition.

Freedom Solar is the company I selected to build/install my Solar Energy system, thanks to Mr. Galaviz and Mr. Aaron Heth who worked with me to obtain the most efficient and cost-effective system for my family and home. I am truly appreciative of their knowledge and service throughout this installation, and look forward to developing a long-term business relationship with SunPower.

Thank you so much Stephen and Semper-Fi!

“Gunny” Salazar, USMC-Retired

I had a tremendous experience with Freedom Solar. They were professional, responsive, and the process was very easy. From the first contact all the way through the install, Freedom Solar did an outstanding job. We highly recommend Freedom Solar for anyone looking to get solar.

After extensive research on PV panel efficiency, we decided that the Sunpower solar panels was one of the best on the market. So how did we end up with not getting solar panels on our house at all, the sales representation. Although the sales representative, John Simon, stated out well by comparing the SunPower panels warranty against the competition the sale went bad from that point on. He first ignored the KWH annually that we needed to generate for our home by 3,000 KWH more than our annual bill and then when he tried to adjust for this with less panels it appeared as though his main objective was to keep the price the same. When we finally received the last quote we found that not only was the production guarantee 4% less than Sunpower's 92% power and product warranty. This production guarantee was much less than the warranty of the product from the manufacture and the biggest indicator of why the product would not produce what the manufacture warrants is due to choices made by the installers. Therefore we felt that Freedom Solar was not backing up their suggestions of where panels should be placed on homes and decided not to install. we also realized that in the entire process, although we had talked about storing power, we never got a quote on that. Too bad Sunpower only uses one company for its installation services as they lost a potential customer.

The sales person Sarah, was very professional and high energy. Their panels and offer of the 40w panels was great. I did feel a little pressure to make a decision ASAP, and I was not ready for that, since I was still evaluating my options. No problem with that, and I believe Sarah understood my position. The main reason I did not go with Freedom Solar Power is because I need it to sign the contract to get a true assessment of the number panels and cost of the system for my house. The way I understood the contract, once I signed there were no backing out without a monetary penalty. What if the final and true assessment was going to be a $1k or more of the original quote provided? Again, based on my understanding, only if Freedom Solar makes the determination that system was not going to work for me, then the contract would be canceled without penalties. My roof is a 16/12 Pitch (53 degrees), I believed this would had required more panels than originally quoted at the first visit. But again, I would had to signed the contract before getting a final quote. But, I did feel good that Freedom Solar would had provided a good system and service; but the price could had being a little higher that what I wanted for a 70% of solar power recommended for my house.
Sarah and Freedom Solar, thank you for your time and consideration on my request for a quote.

I decided to go solar after few weeks of research. I received 4 different quotes from top rated companies and Freedom Solar Power had the best offer for my budget. I'm very satisfied with my system, the whole Freedom team was outstanding, from the salesman to the installers. They also have the best warranty (compared to the other 3 companies) and the panels are some of the best in the market.

I have no negative comments about Freedom, in my opinion they are the best Solar Company in the market.

After conducting extensive research with various top-rated solar companies, I am truly pleased to have chosen Freedom Solar as my main solar installation company. Freedom solar is simply the BEST solar company since they offer the best warranty, the panels are the best in the market and their staff (like Juan Gonzalez) are simply the best equipped to handle all complex questions regarding going solar...

I deeply appreciate the professionalism and dedication of my Energy Consultant (JUAN GONZALEZ) who assisted me from the very start. Juan was extremely professional and explain everything there is to know about solar installations intricacies and the great benefits solar offers...

Unfortunately, due to an urgent unforeseen family situation, I had to postponed my solar project until I come back to my hometown :(

Despite, the obstacles and personal situations I am encountering, I am convinced I will come back to Freedom Solar to resume my solar installations since there is still time to benefit from the federal tax rebates and Freedom Solar world-class costumer service.

R/ Eric D.

A few months ago Freedom Solar swapped out my old system of Canadian Solar panels on a string inverter with more efficient SunPower panels and Enphase microinverters. Everyone at Freedom was great to work with - the designers and installers were perfectionists (in a good way!), the company founder even stopped by unexpectedly during the one-day installation to check in (and was able to advise us on a Level II EV charger), and the service department was knowledgeable and responsive. The entire team made the process easy, simple, and fast - their quality and service back up the positive reviews. Highly recommend!

We had a Sunpower Solar Panel System installed by Freedom Solar Power in August of 2019. Everyone was very professional, knowledgeable and friendly from our Salesman Eric, project manager, and the entire install team. The panels look fantastic on our roof, the install team and engineers took great care in their placement to ensure they had the best array for production without sacrificing curb appeal! If we ever own another home Freedom Solar is the only company I would call. We're excited to make an environmentally conscious choice AND see savings on our electric bills! I recommend Freedom to anyone thinking about solar!

The best panel in the industry, and price was competitive. It was a close competition against SunPro, but SunPro was a tad better with speedy response and attentions to details. I could be happy with Freedom Solar, too.

What a great company to work with. I had constant communication throughout the entire project. John took the time to explain each step of the install process and equipment in detail on top of the many questions I had. Originally it was supposed to take two days to install my 13kW system, but they were able to finish it in one. I wish I could upload pictures to show how great their work is. They have been installing solar for 12 years where as others might only have a few years in the industry, so I know if I ever need warranty work they will be around. Also, the Enphase app makes it a breeze to monitor consumption, generation, and system health of each one of my panels. I truly recommend this company for your solar needs.

An actual five-star rated company - a first class operation from proposal to solar-panel installation. Personnel were professional, friendly, patient, and generally good natured. They were never in a hurry to stop and provide a thorough explanation to my questions, and were meticulous about their tasks. The installation is beautiful and I am very pleased. Freedom Solar is at the top of my Best Companies List.

After comparing quotes from several installers with panels from various manufacturers, I found Freedom solar was straight forward and offered the best value for a superior product at a very competitive price. Right from planning, design, installation until close out the entire crew from Kevin Cool@sales, installers and folks in back office did an awesome job. They were very thorugh, responsive and accomodative. I compared solar installations by other installers at various homes and i am very happy with the way Freedom installed my panels, with no visible wiring on the roof. If you are in the market for solar, I highly recommend checking out Freedom Solar. Favorable factors: + More wattage per panel vs competitors, + SunPower Panels made In USofA + Built-in Enphase micro-inverters vs optimizers from competitors, + 25 year complete all around warranty - Best in the market, + Awesome installer with competitive pricing

I had 30 panels installed and am now on free days. I work from home and my son is home schooled so there is always someone here. Getting the days electricity for free is a great help to us financially. Freedom Solar installed the panels in one day. The entire process from Consultation to completion took just under 2 months. I am already considering more panels and going off grid.

Freedom Solar worked with me to determine whether a solar installation was right or not for me. Kevin Cool was very thorough and knowledgeable, helping me consider all the components, both those provided by Freedom Solar or by others: additional structure needed for the panels on an existing building; ongoing cost with the electrical provider; size of system that was right for my installation, complete with construction drawings; tax rebate; and electrical rebate. I have not yet installed my system, but the upfront work has been excellent. I highly recommend Freedom Solar!

The guys from freedom solar did an amazing job on my project! It all started with Kevin my sales rep who I’m still in contact with! These guys will do what it takes to get you solar!!! My system is currently producing very well and I excited for all the savings!!!!!

After doing a bit of research, my wife and I decided to use Freedom Solar for our solar panel installation. While they weren't the cheapest option, they were definitely the best bang for the buck, in my opinion. I worked with Zach to figure out what hardware was needed, and Freedom solar did the rest.

The system that we came up with perfectly meets our needs. The company was incredibly easy to work with. They took care of the entire process for me, all I had to do was sign a few places and pay. They even arranged the loan for me. The process was relatively quick, and handled professionally throughout.

I honestly have nothing negative to say about my experience with Freedom Solar!

Freedom Solar from start to finish was great to do business with. From the Zach in sales to the Techs that did the install, I couldn't of asked for much more! Thanks again guys!!!

Freedom Solar has the best and most comprehensive customer service to go along with top-notch design and installation of the world's most efficient panels: Sunpower. That about covers it !å

Overall, my experience with Freedom was positive. I have been up and running since early November 2016, and am looking forward to my first electric bill. Zach, my salesperson, was really helpful in getting me the information that I needed, paperwork, etc. If you're looking to go Solar and in Texas, look no further. I have no complaints about Freedom Solar, they have been honest and upfront with me and I appreciate that.

SunPower provides the highest efficiency panels... I've had 2 installations (30 panels in CA and now 39 panels in TX) and have been very happy with SunPower... Freedom Solar performed the most recent installation and they were very diligent in all aspects of the installation from understanding the my requirements, performing the design and reviewing the work to be done, the quality installation and working with me during the install, and finally, coordinating the final hookup and closeout of the project... Everyone on the team was extremely friendly, helpful, and polite... Truly a pleasurable experience with this powerful combination, SunPower and Freedom Solar!!!

I appreciated Nathan's humor and professionalism first, but what gave me the confidence to move forward was his willingness to share all the information; regardless if it served his interests or not. I felt informed, and again, confident that what was being promised would be delivered. Nathan's follow through on his and the company's commitments made the experience pain free. I will refer anyone who is interested in exploring solar to Nathan.

Working with Freedom Solar was easy. Nathan my salesperson answered all questions and the installation went very smoothly. And I love the energy savings. I will definitely recommend to friends.