V3 Electric

We have broken panels, panels registering half the production as the panels next to them. Under contract with V3 they say that this is up to their standards and will not fix the broken panels that their technicians said needed to be fixed when they diagnosed the problem over a year ago now. They will say a service tech will schedule an appointment and I haven't received any follow up from my weekly call ins for over 3 months of trying to get this resolved.

I was lied to and completely misled. They promised a lower bill and that I would produce all I needed and would no longer be paying PG&E . Well guess what . That’s not the case. I still have a few hundred $ bill each month from PG&E AND I have to pay for this shit system from a company who cares nothing about the client after a contract. I feel cheated and lied to and am now paying more . I hate this company. There’s a lot more I didn’t mention. Close the gate and don’t let them in!

Hello, my name is Will Smith. I have been trying to get your equipment installed for close to six months. I had an appointment today, 10/2/2024, between 8 and 10 a.m. NO CALL, NO SHOW!!! ALL I have heard is one excuse after another: you don't have enough tech, or the techs you send out are incompetent, and their work has to be redone. I have sent texts with no response, your customer service people are of no help, they are in the dark as much as your techs are. The lack of communication is frustrating and needs to be addressed. SO WHAT IS MY NEXT STEP? THAT IS UP TO V3....

I highly recommend V3 Electric. to anyone considering solar energy. Their expertise, customer service, and commitment to quality are truly unmatched. Thank you, V3 for the support and such a positive experience!

This is the worst company I have ever dealt with. Everything went wrong. - System is overpriced compared to other competitors - They damaged my property during installation and should repair the damaged based on the contract but they are denying the quote to repair my damaged property - They always arrive late when there is a scheduled appointment - They respond very slow to all your cases If I knew they were this terrible I would have never bought solar from them, before you go through the same pains and stress, I highly recommend getting your solar somewhere else

Started the process of getting a Span panel, power wall and ev charger. I got referred to V3 by Span and boy was that a mistake. From the get go it was clear the sales person just wanted to get signatures to paper as soon as possible. I got the same document sent to me for signature six times after already signing with a $1k deposit and with wrong information. Customer service has been horrible - zero communication by them by every time I reach out they have some bogus update as to why it was just delayed. Three weeks ago I got an email saying my project was approved and they’d be reaching out to perform installation. No contact for more than a week. I reach out they say it’ll be our turn for install soon. Reach out again after another week and they say there is something wrong with the design and someone will be reaching out. Nothing since. Avoid V3! There have to be better installers out there. Guessing this ends with me leaving a bad report with the better business bureau and losing my deposit.