V3 Electric

This is the worst company I have ever dealt with. Everything went wrong. - System is overpriced compared to other competitors - They damaged my property during installation and should repair the damaged based on the contract but they are denying the quote to repair my damaged property - They always arrive late when there is a scheduled appointment - They respond very slow to all your cases If I knew they were this terrible I would have never bought solar from them, before you go through the same pains and stress, I highly recommend getting your solar somewhere else

Started the process of getting a Span panel, power wall and ev charger. I got referred to V3 by Span and boy was that a mistake. From the get go it was clear the sales person just wanted to get signatures to paper as soon as possible. I got the same document sent to me for signature six times after already signing with a $1k deposit and with wrong information. Customer service has been horrible - zero communication by them by every time I reach out they have some bogus update as to why it was just delayed. Three weeks ago I got an email saying my project was approved and they’d be reaching out to perform installation. No contact for more than a week. I reach out they say it’ll be our turn for install soon. Reach out again after another week and they say there is something wrong with the design and someone will be reaching out. Nothing since. Avoid V3! There have to be better installers out there. Guessing this ends with me leaving a bad report with the better business bureau and losing my deposit.

I wish I never contacted V3 electric for Solar! My experience with them has been terrible. They were quick to get the panels installed, however, V3 broke several roof tiles in the process. The broken tiles caused my roof to leak back in May and they still have not fixed the tiles. They covered the panels with tarps and still have not gotten a sub contractor out here to replace the tiles they broke. I keep getting passed from service manager to service manager with them telling me they’ll let me know when they hear back from the contractor. Customer service is the worst I’ve ever experienced!

I do see that solar panels help to reduce our electric bills. That representative misinformed me that electric bills cost us nothing. We have to pay $10 per month. We received True-Up total NEM charge every year. I see that we have to pay $155. He was wrong. We tried to do our best to minimize our energy usage. They didn't mention us that solar panels won't keep running during power outage. It didn't say on our contract. I'm disappointed. They said I have to get battery storage. I found different solar company is cheaper than V3 Electric

You used to be on things when they went wrong,but lately you lag in customer service,my inverter has been out since November 10,I have an appointment for January 3,talk about quick resolutions,how today December 27 the whole system died,so everything that I put on solar to save us from power outages is not working.I don’t know if you and SunRun are the same company,but you both suck!!

I am trying to purchase a Home and V3 Electric is not allowing the Seller to Purchase the Solar Lease Contract under Purchases in 12-b on the Contract. Also, I have been unable to reach on contact anyone to try and resolve this on my end. Thanks, V3 for screwing up my Real Estate Purchase and forcing me to Cancel the Escrow.