Exact Solar

Sit back and enjoy the read. My solar dream started a few years ago when I moved to Staten Island, NY. I decided that I wanted to be as efficient as possible when it came to my electricity usage. Luckily for me my neighbor had very large and older trees that were partially blocking my roof so I wasn’t able to get solar at that location. Due to a promotion at work, I ended up selling the home less than two years later and moving to Newtown, PA. As soon as I moved to Newtown, in late August, 2022, I immediately began researching solar companies that did installations in this area. I spent weeks getting quotes, getting educated on solar, and learning about the types of equipment I should consider. My first path was through Facebook recommendations from people who got solar in the area. A few months later, while watching a YouTube video on solar, I heard about a website called www.EnergySage.com. By this time I already had quotes from about 5 different companies and thought I could make a choice between them. However, when I entered my information into the EnergySage website, I immediately realized how much I was missing. First of all, this website did not provide my contact information to any of the companies that it worked with. They could only contact me via messages on the EnergySage website. Let me tell you something, this was amazing because I wasn’t getting 5 calls a day from solar sales people who just wouldn’t stop pressuring me to go with their products. To tell you the truth, that was one of the reasons why I paused my solar search. These non stop calls from the companies I had originally reached out to were very annoying. Plus, some of those sales people were using pressure tactics and even straight up lied to me. It seemed that I was educating some of them more than they were educating me. I had only one salesperson that I felt comfortable working with. So fast forward to EnergySage. Within days I was contacted with very detailed proposals from about 8 solar companies that did work in my area. I messaged with them back and forth and was able to negotiate pricing as well as the size of the system and the type of inverters. I also received multiple calls from EnergySage experts who walked me through the proposals as well as provided me with detailed reports on the equipment that I was being offered. This was a huge help in helping me pick the top two companies that I wanted to work with. I then provided my contact information to these companies and they started calling me directly. One was a local company that was located a few minutes from me, ExactSolar, and the other was a company that was located about an hour away in NJ. After many messages and calls I decided to go with the local company. ExactSolar representatives were very helpful and pretty much held my hand throughout my decision process. At one point they even put me in contact with the president/owner of the company when I had very technical questions as well as concerns. The best part was that they never put any pressure on me. Once I decided to pull the trigger with them, the process went very smoothly for me. Various team members from ExactSolar were in contact with me on a regular basis. One of them, Julia, became my pen pal and worked with me on the purchase process by coordinating all the the steps. She kept me updated on each step of the process and calmed me down each time I felt that my local electricity provider was doing all they could to make the process go longer and longer. I read a lot of horror stories about other peoples solr experiences and thought the same could happen to me. My first payment was made to them on 02/02/2023 (deposit on the system). The next payment came when they started installing the system, on 03/27/2023. The next payment was made after the system was inspected by an engineer, on 04/11/2023. The final payment was made this week when I got the PTO letter from the electric company as well as the bidirectional meter. As you can see, the whole process took about 3 months. It felt like a lifetime though. A big thank you to the ExactSolar team for walking me though this process and keeping me in check. The system has been running two days so far and seems to be working very well. These days have been cloudy so I am looking forward to some sunny days in the near future to see how much electricity this system could generate. A big thank you to EnergySage as well as ExactSolar for everything you have done for me in making this extremely difficult and expensive process go smoothly. I highly recommend this path over my original path.

I have done an extensive research on Solar companies in my area including working with Dale thesolarnerd.com to receive and review multiple quotes. Exact Solar came out on top in every category (communication, total cost, equipment, warranty and planning). Josh, Vinny, Joe, Alex, Vlad and Mark for completed the install with great quality, work ethics and speed! I honestly have never met more professional and caring crew in my life. Every existing electric problem in our house that was found by Josh, Vinny and Vlad has been pointed out to me, options to fix it have been provided (like rating the house for 200amp with the main breaker) and fixed! All the wiring is ready to acomodate future upgrade to add batteries. Installation has been amazing. Highly recommend to hire Exact Solar for your Solar project.

I was patiently walked through the process and Exact Solar followed through with everything they mentioned. Workers were polite, clean and very efficient. I recommend this company to anybody serious about making the commitment to Solar Energy!

Working with Exact Solar has been excellent. From clear communication about options on the roof design, which included options on the panels themselves. Each option was clear on expected payback time. Installation was exceptionally professional, the team was respectful of all aspects of the house, from the attic right down to the basement. Exact Solar handled all township approvals and their depth of expertise made it a really simple process, as a homeowner. Throughout the process with our electric supplier, Exact Solar was superb. There were some changes with personnel on our electric supplier side and Exact Solar was professional throughout and clearly communicated with me as we moved through the process. Exact Solar provided options for SRECs and is helping through the process. I can't speak highly enough of the team at Exact Solar! If you're looking to install solar, this is the team to choose. They won't disappear on you and are dedicated to the customer. Best Solar Installer!

We've just had solar panels and a backup battery installed by Exact and we couldn't be happier. Our first contact was with Michael six months ago. We were looking at several providers and weighing the relative costs. Unlike other solar companies, Michael gave us so much of his time and was always available with detailed answers to our many technical questions. While we waited for the approval process, I spoke several times with folk at the Exact office. I'm so sorry I don't remember their names but they were all approachable, knowledgeable and efficient, and every contact reassured me that we'd made the right decision. Once we had an installation date, we were handed over to the magnificent Nick. He managed the entire process from procurement to permitting, and all the small details in between. He called me frequently to give me updates, resolve my issues, and even tracked down a missing plank from our basement. We had two crews come out (one for the panels and the other for the battery) and they were both wonderful. I don't remember the name of the panels crew, but Dmitri from the battery crew, was a marvel to watch. We really did get the sense that Exact sent us their A-team. Finally, Doug got in touch several times throughout the process to explain some of the more complex aspects of the process. He and his team went out of their way to make things easy for us. Even though Exact has many big clients in our area, making us relative small-fry, we felt that we received VIP treatment at every contact point. One thing to be aware of is that the timeline from choosing your solar installer to seeing your utility bill go the other way is LONG--probably about 9 months for us. This is because of the complex approvals process, working with a big state utility, and procuring materials in a very tough market. Given all this uncertainty, I couldn't think of a better team to partner with than Exact Solar. They delivered excellent and personalized treatment from beginning to end, and I'm happy to sing their praises from my actual rooftop!

I am VERY happy with every phase of working with Exact Solar. Professional is an understatement. They know the ins and outs of the industry and are/were very helpful in providing the information that assures you are making an informed decision. Further, the installation crew led by Gabe were awesome. Very happy with their work and the job site was immaculate. Highly recommend!!!! Keith P.