SolarTech

I experienced absolute disappointment with Solartech due to their outright job abandonment. While they swiftly installed the system, the project was left hanging, neglected. Despite my relentless attempts to obtain information on the RMA installation by SDGE, they remained shockingly unresponsive for weeks. I had to take charge and contact SDGE myself to ensure any progress. Out of nowhere, Solartech unexpectedly appeared for a city inspection after two months, even though the project wasn't close to being ready. This forced the inspection to be canceled. In a conference call with their VP of Operations, I learned that they blamed an employee's departure for the chaos. But internal issues should never justify their neglect of duty and customer care. We chose Solartech despite their not being the cheapest option, assuming we'd receive top-notch service. However, they massively let us down. Their offer of a mere $500 discount feels like a slap in the face for the hassle and inconvenience we've faced. And to add insult to injury, they left unsealed holes on our property, a clear sign of substandard workmanship that only amplified our dissatisfaction. Another significant issue was their failure to explain the solar panels and battery system, despite numerous inquiries. Promises were made time and again to provide crucial details, but they were never followed through. Solartech's negligence and false promises not only fell short but created a complete inconvenience and headache. Their inability to navigate internal changes without adversely impacting their clients is alarming. Considering the hefty price tag we paid, expecting quality service, we didn't even receive a deal. It's not worth the risk.

Installing solar with SolarTech was the BEST experience I could have asked for. The representative that we worked with was responsive whenever we had concerns and quick to help. We went to SolarTech to cut on our energy spend and the results were well beyond our expectations. We're basically only paying for gas now. I wish I would have installed solar sooner and I am SO GLAD that I installed with SolarTech.

Everything about our experience with SolarTech was easy. After some research into solar companies and solar options, we went with SolarTech. They have been in the business for some time, located in town, and our good friends personally know someone who works for them -- like we said "easy!". From their initial visit to pricing our options, EASY. From SolarTech scheduling the installation of the solar panels to upgrading our electric panel, EASY. From SolarTech having SDG&E scheduled to the city inspector signing off on the job, EASY. From showing us how things work in-person with the new equipment to online with the mySunpower app, EASY. And when I have questions, which I do, the people at SolarTech are friendly, knowledgeable and professional, saying often to "call whenever necessary" and "no question is too small". They were even ahead of schedule by over a month. Thank you SolarTech for making this so easy!

Got the sunpower battery and they were so nice about getting it installed. They had the install done in a little over a day. Professional and informative are the two words I have to describe SolarTech. If I get another battery, it's coming from them. Good service.

Very honest throughout the whole process!! The representative who I spoke with was very straightforward about the solar process and they explained everything that they could to me. I had LOTS of questions and needed LOTS of info before going solar and everyone I spoke with was so upfront with me, and so helpful. Amaze experience from start to finish!!!

After researching batteries for my home for some time, I had lots of questions and several prospects of people whom I'd ask those questions to, and by far SolarTech was the most informational. They were so knowledgeable and were able to give me the info that I needed so that I could make the best energy decision for my family. Best solar crew.