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PacificSky Solar - Profile & Reviews

PacificSky Solar, with over 24 years in business and over 10,000 Installs, takes a conservative and realistic approach when evaluating your home or project. We take pride in our accuracy and detailed approach to your project as we fully educate you on the full scope of work. Black and white never looked so good!

You deserve the consistent, high quality workmanship that we are known and loved for! Our company stands apart with unparalleled commitment to excellence and integrity.

- Higher quality installations
- Consultative sales process
- Higher quality equipment
- More qualified labor
- Lower prices offered for services provided
- Aesthetically pleasing installations
- Over 20 years proudly serving families like yours
- Check out our Projects Map @ https://pacificskysolar.com/projects-map/

15 reviews

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  • "WARNING!!! DO NOT DO BUSINESS WITH PACIFICSKY SOLAR!!!"

    Reviewed
    "WARNING!!! DO NOT DO BUSINESS WITH PACIFICSKY SOLAR!!!"

    Reviewed Oct 25, 2020

    WARNING!!! DO NOT DO BUSINESS WITH PACIFICSKY SOLAR!!!

    When they showed up at our house, the PacificSky Solar employees MISLED my wife and I about who they worked for. We wanted to know who they worked for so that we would know if we were getting an unbiased opinion about which solar company to choose. When we asked them who they worked for, one of the PacificSky Solar employees MISLED us by saying that they worked for the City Of Los Angeles/Los Angeles County. The other PacificSky Solar employee MISLED us by omission because they did not say anything to correct what the first PacificSky Solar employee had said...VERY MISLEADING AND DECEITFUL!!!

    The PacificSky Solar employees also MISLED us by telling us that they would give us 2 electric vehicle chargers, but they ended up installing only 1 electric vehicle charger. We said we would only agree to their proposal if they would give us 2 electric vehicle chargers, so in order to get the sale, the PacificSky Solar employees said that they would give us 2 electric vehicle chargers, but we later discovered that they OMITTED the second electric vehicle charger from the contract...AGAIN, VERY MISLEADING AND DECEITFUL!!!

    The PacificSky Solar employees MISLED us by saying that we would get a refund check from the State Of California in the amount of approximately $15,000.00, but we only received approximately $6,000.00 (not even half of what they told us we would receive). We assumed that the refund amount they had suggested we would receive was a standard refund amount, but they neglected to tell us that the refund amount would be based on our respective tax bracket, which they never even bothered to ask us about...AGAIN, VERY MISLEADING AND DECEITFUL!!!

    The PacificSky Solar employees also MISLED us when they told us that our solar system would be installed and activated much more quickly (in about 2 weeks) if we chose PacificSky Solar instead of another solar company because they have a better working relationship with L.A.D.W.P. than any of the other solar companies. However, IT TOOK MORE THAN 2 MONTHS FOR OUR SOLAR SYSTEM TO BE INSTALLED AND ACTIVATED...ONCE AGAIN, VERY MISLEADING AND DECEITFUL!!!

    By looking at some of our previous L.A.D.W.P. bills, and based on our L.A.D.W.P. usage history, the PacificSky Solar employees recommended that we should install 27 solar panels because they told us that would be more than enough to cause the electricity charges on our L.A.D.W.P. bills to decrease to $0.00, and also enough to give us a credit toward the water and sanitation charges on our bills. However, our L.A.D.W.P. bills have only decreased to about half of what they were before installing the solar panels, and that is because the electricity charges have not gone to $0.00 like the PacificSky Solar employees MISLED us to believe they would, even though we paid a higher amount to have 30 solar panels installed (3 more than they had recommended) in order to try to ensure that we would produce more than enough solar power to cause the electricity charges on our L.A.D.W.P. bills to decrease to $0.00. SINCE THE SOLAR PANELS WERE INSTALLED, OUR L.A.D.W.P. ELECTRICITY CHARGES HAVE NEVER DECREASED TO $0.00, EVEN DURING ALL OF THE TIME BEFORE THE PANDEMIC. SO NOW WE NOT ONLY HAVE TO PAY FOR THE LOAN FOR THE SOLAR PANELS, WE ARE ALSO STILL HAVING TO PAY FOR ELECTRICITY CHARGES...ONCE AGAIN, VERY MISLEADING AND DECEITFUL!!!

    A few of the solar panels that the PacificSky Solar employees installed on our roof were supposedly new but they were SCRATCHED...POOR QUALITY, INCONSIDERATE, UNPROFESSIONAL, AND TERRIBLE CUSTOMER SERVICE!!!

    The PacificSky Solar employees MISLABELED MORE THAN HALF OF THE CIRCUIT BREAKERS in our circuit breaker box, which we then had to take the time to correct ourselves...UNSAFE, POOR QUALITY, INCONSIDERATE, UNPROFESSIONAL, AND TERRIBLE CUSTOMER SERVICE!!!

    As per L.A.D.W.P. requirements, a PacificSky Solar employee attached a placard to our circuit breaker box which is supposed to have a diagram on it that indicates the locations of the various components of our electrical system. Most importantly, it is supposed to indicate where the emergency electrical system shut-off switch is located. However, the diagram on the placard that PacificSky Solar created and attached is NOT ACCURATE and they have not corrected it even though I have asked them to do so...AGAIN, UNSAFE, POOR QUALITY, INCONSIDERATE, UNPROFESSIONAL, AND TERRIBLE CUSTOMER SERVICE!!!

    When the PacificSky Solar employees had finished the installation work, they LEFT A BIG MESS BEHIND which we had to clean up ourselves - broken pieces of wood, a few dozen nails and screws, and other various materials...ONCE AGAIN, UNSAFE, POOR QUALITY, INCONSIDERATE, UNPROFESSIONAL, AND TERRIBLE CUSTOMER SERVICE!!!

    Over the past year, I HAVE SPOKEN NUMEROUS TIMES TO MULTIPLE PEOPLE WHO WORK IN VARIOUS POSITIONS AT PACIFICSKY SOLAR (INCLUDING SUPERVISORS AND MANAGERS), ALL OF WHOM SAID THEY WOULD TAKE CARE OF OUR CONCERNS. BUT AFTER TELLING ME THEY WOULD TAKE CARE OF OUR CONCERNS, THEY EITHER MADE EXCUSES WHY THEY COULD NOT TAKE CARE OF OUR CONCERNS YET, STOPPED RETURNING MY PHONE CALLS, OR CHANGED THEIR PHONE NUMBER. All we are asking for is to have the second electric vehicle charger installed as the PacificSky Solar employees had promised us, and to have a new and accurate placard created and attached to our circuit breaker box to replace the inaccurate placard that is currently there. We have been extremely patient and understanding, having waited for more than a year now for them to do what they told us they would do, but THEY WERE JUST CONTINUOUSLY MISLEADING US AND DECEIVING US, AND NEVER HAD ANY INTENTION OF HELPING US, BECAUSE NOW THEY ARE SAYING THAT THEY WILL NOT HELP US. AND JUDGING BY SOME OF THE OTHER REVIEWS WE HAVE SEEN ON MANY OTHER WEBSITES, OURS IS NOT AN ISOLATED CASE - THERE APPEARS TO BE A PATTERN OF PACIFICSKY SOLAR AND THEIR EMPLOYEES MISLEADING AND DECEIVING CUSTOMERS...UNACCEPTABLE, MISLEADING, DECEITFUL, AND HORRIBLE CUSTOMER SERVICE!!!

    Needless to say, WE ARE VERY DISAPPOINTED, VERY FRUSTRATED, VERY UPSET, AND EXTREMELY DISSATISFIED with how PacificSky Solar and their employees have MISLED US, DECEIVED US, and TREATED US SO TERRIBLY, and we want to warn everyone - DO NOT DO BUSINESS WITH PACIFICSKY SOLAR!!!

  • "Up and running"

    Reviewed May 05, 2020

    Pacific Sky, performed and did an excellent job at a reasonable price.
    They handled all the details from design though permitting, installation and close out.
    The electrical work was good and they mounted the panels in a way that will last for years.
    I am very particular about the work done on my house and I am a licensed architect so I know what is right and wrong. They did their work right.

  • "so far, so good !"

    Reviewed Jul 19, 2019

    The whole process went pretty smoothly and quickly so far. We signed the contract on June 29th. A smiley technician came by two days later. I sent in my deposit on July 10th thru my bank's Bill Pay. They got my HoA's approval on July 17th. Three nice guys came to install today (July 19th). Within 4 hours, everything was done neatly and nicely. Even the pipes are painted (using my leftover same-color paint), and all debris cleaned up. Within an hour, I was told the city inspector is scheduled for next Monday (July 22nd). Most communications were done thru emails and cell phone messages/calls. Everyone was quite courteous and extremely pleasant. It's difficult to ask for a better experience than this. I'll follow up later with my progress.
    ====================
    PART #2:

    One hour before city inspector's arrival today (July 22nd), PacificSky sent
    in another guy to make sure everything is in order, including all necessary
    stickers on the pipes and panel boxes. He even set up a ladder for access
    to the roof. He also tried to make the life easier for the inspector by
    opening up: 1) the cover to the grounding box inside my garage, and 2) the
    cover to the junction box at solar panels.

    Then he stayed, for the full hour, to wait for the inspector. He said, if
    any problem is found, he'll try to fix it right away. Even if he cannot,
    he has the first-hand knowledge to report and send in the right guy. But the
    inspector was very impressed with the their work and sign up right at the spot.

    I'm totally impressed !!!
    ====================
    PART #3
    Around noon the next day (July 23rd), I got an Email from LADWP.com that a
    service request has been submitted, and an Electric Service Representative (ESR)
    has been assigned. ESR will review and process shortly and will typically respond
    within 5 to 15 business days.
    ====================
    PART #4

    On Aug. 11th (Sunday, 19 days after first DWP email), two guys from DWP
    showed up at my house without prior notice. They changed the meter,
    gave PTO (Permission To Operate) and left in just a few minutes.
    The PTO paper has no name or address. But an Email with address and
    meter number was sent to us about 4 hours later.

    The next day, PacificSky called for my Wi-Fi password to set up
    Enphase/Enlighten monitoring app. Enphase sent me an email
    the next day to activate the monitoring account. The app is such a
    wonderful tool to check how much solar power is produced each day.
    It works on computers and cell phones. My panels generated
    a total of 26.27kWh on that day !!!

    In the last 14 days, my 12-panel solar system produced an average
    of 24.9kWh per day (or 2.07kWh per panel per day). On the DWP's
    digital mater, I have code #74 displayed with "99884"
    which is 100,000 + Power_Used - Power_Produced. That means
    my solar system has produced 116kWh more than I consumed.

    I think this is because PacificSky has done a good job in designing and
    installing the system. In addition, we kept our past habit and only
    turn on AC when necessary. This extra energy should come in handy
    in the winter when solar would produce less and heater may be turned on
    (blower motor takes lots of power too).

    I'm a happy camper !!!

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Choose PACIFICSKY Solar!
● Over 24 years in business with over 10,000 Installs
● 5 Star Yelp Company
● Best Pricing and Best Value!
● Only the Best in Class Quality Equipment/Hardware

PACIFICSKY Solar means always honest talks.
● Consultative approach - No hard pushy sales tactics
● Our Engineers and Technicians design the most effective and optimized systems based upon YOUR actual needs
● Most of our business come from satisfied customer referrals
● 25 Year Bumper to Bumper Warranties on Product, Performance and Labor
● Residential and Commercial Licensed and experienced
● Our installers are experienced roofers
● Expert quality installations, Safe and Secure and always in compliance with codes and regulations

PACIFICSKY Solar is a One Stop Shop (Solar Panels, Battery, EV Charging, Roofing, HVAC, etc.)
● Showroom & warehouse open to public
● Installation crew employed with us 20+ years
● Ground-mount experts
● Outstanding Customer Service Department
● Multiple Flexible Financing Options to choose from
● Licensed, Bonded, Insured
● Happy Customers!!!

  • Installation
  • Financing
  • Energy Auditing
  • Construction
  • Roofing
  • Electrical Contracting
  • General Contracting
  • Solar Repair & Maintenance
  • Community Solar
  • High Efficiency HVAC
  • Solar PV
  • Energy Storage

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Established

1994

PacificSky Solar Headquarters

20640 Bahama Street
Chatsworth, CA
91311 United States

Workmanship Warranty

25 years.
We've actually been around long enough to make that claim.

Affiliations

5 - Stars on YELP

Licenses

Business Incorporation: 1004379

Insurance

$5,000,000 Aggregate

States served by PacificSky Solar

  • California CA