Future Energy

Adding an addition to the note below. Got a follow-up apologizing for the follow-up and we now have a plan in place to fix the monitoring to the best of our ability. If things go well I will update this review. My initial conversations with Vince were engaging and he seemed very knowledgable I soon found out the execution and post installation support was lacking. Initially signed the agreement in Dec and Vince thought they would be able to install in 2022 but were not able to. No big deal. Move into 2023 I was clear that I needed 2 weeks notice before the install because I had other construction work happening at the house and I wanted to plan days so the Future Energy team could disrupt the power and not waist the time of the other contractors. Vince calls and gives me 24 hour notice that the team would like to install. He also asked about financing which he agreed to do in our initial agreement. He dropped the ball on the financing but luckily I was in a position to manage it so this did not become a stumbling block. I will say that the installation of the panels seems solid to my knowledge and the team on site was courteous. Post installation when LADWP inspected it was not approved because the consumption monitors were installed in the utility side of the panel. Once removed Future Energy is now saying they don't have space to install the consumption monitors in the proper place. Seeing as how Future Energy upgraded my electric service and installed a new panel I would expect for them to have specked out a panel that allowed for the installation of monitoring per our contract. Since then I have not beed able to get Vince or a representative from Future Energy on the phone. I'm hoping this has a happy ending but at this point it has not.

Future Energy installed my system and worked with me to get the system that I wanted. They did a custom layout and upgraded the vents on my roof. Quick and responsive from start to finish. Would highly recommend!

The experience I had with Future Energy was wonderful. I dealt with Vince Downey from start to finish. He was very attentive and explained all the steps of the process in terms I could easily understand. The paperwork was easy, the installation was easy, the communication was easy, and the payment process was easy. At one point there was an problem getting the original agreed upon panels due to the supply chain issues, but Vince told me he could get me different panels that produced slightly less, but he would give me an extra panel at no extra cost, so the panel production would be the same as the original quote. in my opinion, making it right for the customer, is terrific customer service. I highly recommend Future Energy for your solar needs.

Vince is a nice guy, and a bit slow on responding due to high volume of work. at the end, I did not pursue a solar installation, with Vince or anyone else.

Vince is nice person, good to communicate over calls. Unfortunately we could not complete the process due to additional clarity we needed and timeline for NEM 2.0 seems to be short to be able to get this done. Wish you all the best for your business.

We installed solar in 2022 with this company and they were so easy to work with. Our city made things difficult, but Vince was so diligent about working with them to come up with the best arrangement of panels for our needs. We are loving knowing we are skipping our $500+ monthly bills and now are collecting our own energy while saving money monthly. The installers were quick and efficient and left our property clean after installation. I’d definitely recommend this business.