Forme Solar

I have been happy with Forme Solar from start to finish. Special shut out to Cha and Candy my Forme Solar Consultants as well as the rest of the crew! The team did a fabulous job installing our solar panels. And it went really fast, as they were done in one day, by the afternoon. The solar installers were all really friendly and walked through the project. They explained where the pipes were going to look and how things will look. They amazing job of hiding the electrical pipes behind the house, as requested. The panels look great on my roof. My system was just activated, so I don't have any information on the utility bill savings yet. I have been very impressed by the professionalism of everyone I have worked with at Forme Solar. They did an excellent job of keeping me informed across my project's duration. I highly recommend this company!

We contracted Forme Solar to install solar panels on our office building in Irvine. Loved the fact they made going solar easy. They researched different panels and inverter options that would make the most sense for our roof and layout. Their project managers made it easy to contact and get a hold of people to discuss any issues or updated information. For having so many moving parts the project went smooth like butter. Overall, I was able to quickly go through the process of installing solar for our office building.

FORME offered a competitive quote compared to other installers. They specialize as a solar dealer and was able to help me get the LG panels that I wanted. I also upgraded to the new Enphase IQ8 micro inverters and black panel mounting equipment. Which some companies were not offering. Once the contract was signed, they arranged a visit to my home to check out my roof and electrician panel. My experience working with Donna was positive. She provided a detailed timeline of what to expect and got back to me with all of my questions throughout the process. There were some differences with the original layout and so I had to move a few panels to the front of my home. The process has been smooth so far and have kept me up to date. After passing the final inspection it took about 14 days to get approval from Edison to turn on my system.

The beginning of my experience with Forme Solar was encouraging. Their team walked me through the process, provided layout options and quotes, and answered questions to a reasonable level. However, once they got my money, help was nowhere to be found. My permission to operate was approved over a month ago and my system is still not fully up and running. I called last Thursday after an error prompt that arose on my app had told me to call them. I spoke with Candy, who said I was lucky to have someone in my area the following day and that they’d send someone out that day. She didn’t have a timeframe, so I asked them to please provide a courtesy call with an ETA since the arrival window was in the middle of my workday, to which she agreed. The technician arrived without the requested courtesy call, and I walked away from a meeting to answer the door. The technician came by for 20 minutes and told me he had flipped a switch that he had forgotten, and everything was now fine. As I walked the technician out, I noticed that he parked in the next-door neighbor’s DRIVEWAY and walked over. I’ve never seen this in my life. That neighbor has young children, and if they had an emergency, they would have no way of getting out. This behavior is dangerous, inconsiderate, and unprofessional. I rechecked the app after the technician had left to see that not only did a problem persist, but now my system is showing ZERO production. This reading concerned me because if I am not producing output, the downtime is COSTING ME MONEY. Forme is costing me money while they go through the motions of pretending to care while my system should have been up and running in full five weeks prior. I called and spoke with Candy on Friday, and she said they’d call me back later that day once they reconnected with a technician. No call back on Friday, Saturday, or Sunday. I then call on Monday and reexplain my issue. They tell me the soonest they can come by is Thursday. I tell them that is unacceptable, as they are costing me money while the system is not producing, and it had already been a week since I had first alerted them. Candy offered to send someone between 7a-730a Wednesday, so I took the day off of work to settle this in full. Well, the technician that was supposed to come that morning never came. Am I surprised? Yes, somehow I am. I am astounded by the difference in experience between myself and others on this and other sites. I cannot believe that their experience was so much better than mine. Regretfully, this leads me to question the integrity of their reviews and the quality of their work. I am also surprised that a company in this industry with tremendous competition would exist for very long with such a lack of pride in their work and poor treatment of their customers. I am wasting days off of work and should be spending my time caring for my newborn. As I spend another day dealing with Forme Solar, I genuinely wish I had spent more money with a more professional company to get a better customer experience. There are dozens of solar providers out there and I had thought I had gotten the best value. The equipment is adequate, and I pray the work itself is of quality, but I can guarantee that the experience of how they care for and appreciate their customers is far from adequate. There are several other documented instances of lack of response or follow-through by Forme Solar, but I will save the detailed report for the BBB. Date of Writing- 4/6/22

Solar installation went smooth. Forme was detailed in providing me info on what to expect. They arrived when they said they would. They weren't too noisy and did a decent job of cleaning up. In terms solar of quality of work and service they are stellar

Experience with Forme Solar went well. We got quotes on solar for Tesla and Forme Solar. They were about the same price, but we liked the salesperson and the idea of going with a smaller company. We needed a new roof so we wanted to work with a local company that could help so we chose to have Forme do the install. The sales person was responsive and they worked well juggling the roofer's timeline with theirs. It wasn't until after the solar was installed that we realized we made the right choice. I called them to find out what was wrong with the app, it was only showing energy production, not usage or net consumption. No additional charge and 1 week later they came out to do a diagnostic and upgraded my consumption equipment so I could track my net production and consumption. The solar system on our other home had nothing but the basic features on it's app. Only showed the energy usage and was juvenile. Save yourself the headache and get your solar from Forme Solar.