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Enphase Energy

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Homeowner Story: Comfort at home
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3.4
Reviews
EnergySage Rating
3.4
EnergySage Reviews
EnergySage Rating

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About Enphase Energy

Overview

Enphase Energy, a global energy technology company based in Fremont, CA, is the world's leading supplier of microinverter-based solar and battery systems that enable people to harness the sun to make, use, save, and sell their own power—and control it all with a smart mobile app. The company revolutionized the solar industry with its microinverter-based technology and builds all-in-one solar, battery, and software solutions. Enphase has shipped more than 36 million microinverters, and approximately 1.5 million Enphase-based systems have been deployed in more than 130 countries.
Year Established
2006

Services Offered

  • Manufacturing
  • Solar Repair & Maintenance

Associated installers

  • Over 3,000 active installers nationwide

Workmanship Warranty

North America -- 25 years
Europe -- 20 years
United Kingdom -- 20 years
Australia and New Zealand 10 years

Certifications

ISO 9001:2008 for Quality Management Standards
ISO 14001:2009 for Environmental Management Standards

Industry Certifications

  • The American Solar Energy Society
  • Solar Energy Industries Association

What Customers Are Saying

Ratings & Reviews

3.4
226 reviews
3.4
Average Rating 226 review(s)
Response
3.4
Quality
3.6
Value
3.5
Service
3.4
Leave a Review
Worst customer service

This company is the worst investment I ever make, the system is being down for over 8 months and I just get stupid excuses from the customer service. Don't waste your money with this company, my system has 6 micro inverters down and they are not sending the parts to fix the problem because the technician does not respond an email even though I make multiple calls to report the issue, the technician is not the one having the issue is me I'm the home owner you respond to me not to the technician!!

Posted by Sgtotero on Feb 06, 2026
Dependable like family

My relationship with enphase is still going strong after 18 years. Ive installed your product on 4 different homes over the years. A career AF officer I moved to multiple states and installed Enphase on my new homes. Enphase is a reliable product that I thought I could depend on for amazing service, caring technicians, and perfection in their product line. My current home however is becoming an issue with quality. Out of 48 panels I've have five(5) microinverters crack around the casing at the connector points.The following is just a few articles I've found online about the issue. I still stand behind enphase and support the company however the customer service is nothing like when I first found this amazing company.ive talked up this company and have at least five friends install a solar system with Enphase products. Ehnphase is strong and growing, unlike Mariki solar company that installed my current system and now out of business. I had to hire a.new.company and they charge 300.00 minimum each time they come out to replace the defective IQ-8+ inverters i currently have. Although Enphase is standing with the warantee on these inverters they know as well as I that eventually all these old design flawed inverters will crack and fail causing me to have to fight the undesirable customer service reps now in India. I used to speak directly with the team of enphase reps in Southern California. Those reps used to give me their direct phone numbers and work with me through ANY question or issue. Yes enphase was a small, incredibly cool company that people could depend on. Please ready the article easily found on Google search and see why I am asking that enphase please send me all new microinverters to replace the old design that I have on my roof. No matter what I beleive in the company, everything eventually has some kind of issue, in this case, it's microinverters with bad wire connectors that Enphase figured out and changed the connectors. Please send this up the corporate ladder to team members that have been with Enphase for as many years as Ive had as a customer. Those are the people that understand true customer service, that word of mouth always means something and quality of the product is a matter.of integrity. Regards, Mike +7 Reports indicate that some Enphase IQ8 microinverters have experienced physical damage, including cracked plastic casing and melting, specifically at the connector points. These issues often appear to be linked to a bad batch of connectors, where the adapter from the solar panel wiring melts onto the microinverter. Key Findings on IQ8 Plug and Connector Issues: Melted Connectors: The connector where the adapter from the panel wires plugs into the IQ8M microinverter has been reported to melt internally, necessitating the connector be cut off for removal. Cracked Molding: During maintenance or panel removal, it has been observed that the plastic casing or molding of the microinverter has cracked. Failure Rates: Some reports suggest potential failure rates of 10-20% within the first two years of operation for IQ8 units, particularly when paired with high-wattage panels (400W+). Safety Risk: Melted connectors suggest a potential shorting or extreme overheating situation, creating a hazard under solar panels. Warranty and Support: Enphase generally provides a 25-year warranty on their microinverters, which covers these types of failures.

Posted by mjrousseau on Feb 04, 2026
Excellent customer service

The gentleman who helped us was kind, thorough and knowledgeable. He helped us through a bad micro inverter issue. Enphase did what they said they would. We are very happy with their service

Posted by dfulton89 on Feb 03, 2026
Help getting system reporting to the cloud

Your rep was very helpful and walked me through the process with a friendly attitude

Posted by jsheffield40 on Jan 20, 2026
Enlighten experience

I had a warning light come on my Enlighten app so I called the number two Enphase in the support team responded in a very positive way and reset the issue which was caused by some electrical work that we had done in the house on the previous day, it was not an issue with the solar system, but it affected the system in a way that Enlighten responders were able to correct online. I'm very grateful.

Posted by marqdm99 on Jan 20, 2026
Solar

Outstanding!

Posted by heineken_usa on Jan 20, 2026

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